- Sign in
- Write a review
Harvey Norman Timber Flooring
See the Best Timber Flooring in 2019 as rated by Australians on ProductReview.com.au.
Rocky from NSWSydney, NSW
- 4 reviews
- 2 likes
Caringbah store
Just had hybrid flooring completed by Caringbah store. Have no complaints about the service in store and the staff helped us as much as possible with problems that arose with a fairly complicated job. Would like to praise the sub contractor, David. He went out of his way to make sure the job was as near to what we wanted as possible. He was always willing to speak at any time and source material not normally in his range.
Similar opinion? Write a review on ProductReview.com.au!
vuurenal
- 2 reviews
- 3 likes
Pathetic customer service from Harvey Norman and Big River arrogance!
Paid $10,000 to get the "best" engineered spotted gum timber floor. We wanted the floor to have the look and feel of real solid timber and found that in 'Big River New Generation' Spotted Gum. The floors looked absolutely fantastic and the installer did an excellent job. HOWEVER, after about 12 months linear bubbles started to appear everywhere, it started to look like skin pealing when you have been in the sun for too long. The Harvey Norman flooring Proprietor from Balgowlah came to have a look and agreed it is not acceptable and will get...Read more
Big River to repair under warranty. We were very clear that we do not want the whole floor resurfaced and they agreed that will not be done. They did the repairs whilst I was overseas. On my return I found a disgusting looking floor, they have resurfaced the whole floor with a "plastic" feeling coating and trapped dirt, hair, etc everywhere. The floor now looks dull and looks and feel like plastic, there are scuff marks, blemishes and trapped dirt everywhere, it looks absolutely disgusting and far worst that the problem they were supposed to fix! The HN Proprietor agreed and brought the BR MD to come and see. Then the whole situation changed, the BR MD treated us like garbage and stated he did us a "favour" to resurface the floor as the warranty does not cover it! According to him the peeling is normal and acceptable! We now have a $10k floor which we do not want and both HN and BR ignores us. The HN Proprietor executed a repair job we did no want or ask for, he did not do what we requested and now ignores us.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Sorry, there are no questions about Harvey Norman Timber Flooring but you can read 23 questions about Harvey Norman The Flooring Specialist.
Details
| Category | Flooring Companies and Timber Flooring |
|---|
Visit official website
Listing monitored by Harvey Norman The Flooring Specialist representatives.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.