Havaianas

Ordered a pair of Havaianas, 23 days later nothing had arrive and when I emailed Havaianas.com.au they just replied the hadn't shipped "not yet been fulfilled, so there isn’t a tracking number or estimated delivery date available." So they took payment and will not provide an ETA when I can get what I paid for.....

I love these thongs however purchased directly online to Havaiana AU and I’m still waiting for my order to arrive. It’s now over two weeks since placing my order and I still don’t even have a shipping number despite emailing and being told the my order is “currently unfulfilled, which means it hasn't been shipped just yet. As soon as your order is processed and leaves our warehouse…” DISAPPOINTING CUSTOMER EXPERIENCE

Straps too long – Have always bought dupe rubber thongs. Not able to now. So have gone to havaianas for couple of years now. Up till now all good. However always bought the same size and this time they have made the straps that little bit longer. So when I walk they flop around too much compared to my others the same size . Nit happy if this keeps going Show details

Look forward to buying a new pair every summer – Going against what most people are saying about haviannas. They are actually a pretty good deal! I can usually pick them up for 10 to 15 dollars. Sure they break after a year or so but for the price it is reasonable considering how much use I get out of them. Better to support Australian brands anyway.

Extremely happy – I've worn Haviana's for years and find they are the only ones that last. Comfort is great and the fit is excellent. I had a warranty claim this weekend, and the customer service team is faultless and the returns department were prompt. This can be so hard to find these days. Customer for life! Show details

They don’t make em like they used to – I have worn havies for 20 years. In the last 3 years the quality has taken a steep downturn. Flimsy. Break too easily. Pretty easy to trip. I won’t be buying them ever again. Show details

Havaianas is too expensive for how long one pair could do the job – This is at least the second times I remember in these 2 years I have 2 havaianas flip flop and they lasted me 7 months and 9 months, and the warranty only 6 months. The first one I used a lot everyday but the second one I didn’t want to use a lot due to I was worried it’ll break because I know the warranty is only 6 months, and this morning it… Read more

broke. I normally not keeping the receipt but the last one I bought I kept the receipt. I bought in July and it’s only April now. It cost AUD 49.98 for a pair, and lasts for 9 months. My Roxy flip flop lasts me until the pair became slippery and very thin

Poor quality for a well known brand – Sub standard quality and mine easily broker after less than 1 year of use. You’re better of buying a cheaper pair from Kmart or something. Research online other well known brands and definitely stay away from this one.

Sold out! – After only ever wearing this brand my entire life, they are no longer my choice of thong. Two pairs in two months. Quality durability is gone. Don’t bother wasting ur money. Kmart thongs $3 out lasting these $40.00 rip off. Show details

What happened to favourite thongs? – The quality of this brand has failed. Very hard, flat rubber and one awkward misstep has then snapping and hence straight to the bin. Used to love them but now a $6.00 pair from any cheap store is better quality.

I'll prioritise your order! – Hi, if you can't send an item out the same day (after communication seeing if this is possible) just advise that! No Hav's and will have to buy at the airport now. Will be delivered the day I leave!

Full of Excuses – I purchase some new Havaianas on a Wednesday evening after my last pair had a catastrophic failure. I pay extra for express post. They send me a Auspost tracking number on Thursday. It sits on the system as "unconfirmed" all day. I ask why and get this excuse about delays in updates. The next day it's still in transit and Auspost tell me it's not… Read more

arriving until after the weekend. I contact Havaianas customer service and all they do is assume it's in SA when it's still in transit. Then they tell me their shipping time for express delivery is 2 to 4 business days. I must have missed that small print. So you pay extra for express post and get nothing but excuses and denial. Never again.

My faves are dead to me – I have been a long term buyer, but no more. The toe junction attachment breaks if you happen to walk on uneven pavement. That mean straight to the bin. The quality has changed so much that it feels like you are walking on two cardboard cutouts. Awful

So hard between toes can’t wear – My last Havianas 2 years ago were so great, but these new ones with the jewel in, are so painful. It’s obviously a different manufacturer as rubber too thick and hard, can’t literally wear, they’ll go in the bin.

Sizing has changed dramatically and size chart inaccurate – Bought a new pair to replace my old ones (about 2 years old). According to the size chart I should be a 36/37 but my old ones are size 36/37 and are just fractionally too big so I bought the size 35/36 hoping they'd be an improvement in fit. Lol! The new 35/36 are 1.5cm longer than my old 36/37. The straps are also longer so they are way too wide for my feet. The straps also look and feel more like plastic than rubber. Show details

Have Havaianas changed the materials they use? – After many years of wearing Havaianas I have just purchased my last pare. The material has compressed prematurely, it is slippery allowing them to move around under your foot so much so I have actually fallen over. This makes them really uncomfortable to walk any distance. Totally disappointed.

Life time customer lost – Not sure what has happened to my havis, but the last 6 pairs I’ve bought haven’t even lasted 6 months.. like so many other reviews here, they snap at the toe plugger.. previously happy to shell out $50 for a pair that would seemingly last forever, now you’re lucky to get 2 months out of them.. I was so incredibly brand loyal to haviannas, refused… Read more

to even consider an alternative pair.. now I look at them with side eye, not even able to trust that they’ll see out the day.. very sad about the whole situation..

Poor quality and poor customer service – Don't buy! Thongs broke after only a few wears. Customer service for online purchases is poor. Thongs are under warranty and customer service can only be contacted by email and take days to reply. After 1 week and numerous emails I'm still waiting for an answer.