Hays
362 reviews
'Corporate Whores" is the nest way to describe Hays Banking.as a recruiter. The concept of the value of "Human Capital" should be beaten into these people with a cane. Money for nothing ! Dont give these people a moment of your skills or a capability.. They are the true "Human Remains" of the HR Industry. You've been warned. Dont let you… Read more
moral and ethical values wander as you search for employment to feed yourself.
Stay strong.
Dont lower your standards like Hays...(wrongly worded.. Hays does not have the expected standards that tells you they value people in any shape or form).
Waste of time, don't bother with them. Victor from Hays Hobart cold-called me and asked if I was interested in a job. I said I was, and he asked me for my latest CV and a meeting without stating what he wanted. The meeting was during work hours, so I had to arrange the time for him. I spent my time updating the CV. Then on the call he kept asking… Read more
me why I was interested in the job?? And after his interrogation, he concluded that I didn't want the job enough and asked me to withdraw?? He then spent the time asking about who my manager was and how many people were on my team, things that he had no business knowing. After I refused to answer, he just laughed and made some comment about how the companies are their clients but they wouldn't sabotage a candidate's job. So he knew it could be detrimental to a person's job but still asked anyway.
They used to be good maybe 5-10 years ago but now they keep posting fake job ads just to fill up their database for more commission! It seems to be standard practice across this industry. Absolutely no follow ups or updates on the job applications besides the automatic response. I applied for multiple roles and haven't received a single follow up call or email.
Reviews with attachments
Recruiters ask candidates to complete their internal forms because they CBF – A Hay's recruiter in Sydney reached out to me to see if I was interested in a role. We had a chat, I expressed I was interested and it would seem they deemed me suitable. They asked me how quickly I could send through my most current CV. Seeing as they indicated an urgency to put me forward, I rushed home from the city, put some work into it, and… Read more
got it back to them ASAP...then crickets, not even a received receipt or a thank you email. I followed up a week later - the recruiter had to do some digging to figure out what it was in regards to. They then oddly asked me if I was interested in the job, which I thought would have been clear, given I sent them my CV and used the words in our first chat "I am interested in this role". I gave them the benefit of the doubt, and just put this all down to being busy. That was until he advised that to proceed, I needed to complete a "Cover Sheet" form, which would have been no problem, had it not been an internal form he was clearly supposed to complete himself. This immediately changed my perception of the recruiter from busy but trying, to not motivated or competent enough to represent me, and completely undeserving of any commision he would have received had I secured the role. Such a shame from my side, because I was really interested and excited by the role and to get back into the workforce, and seeing as there are so few people who specialise in the very niche role I do, I would have had a reasonable shot at it.
Latest follow-ups
If I can I would give a 0 star, the worst recruitment agency in Sydney. No response to applications or direct emails either. A robot will be better than this company.
Follow-up · Applied approx 20 roles, no response on any of them. Posting ghost, fake jobs that don't exist multiple times
Left hand don't know what right hand is doing. Confusing. No feedback after application. If they call you for a role, it is a crappy job. All they want is their cut. Hint of ageism. Over 55? ...you get the crappiest role. No matter how much… Read more
experience you have, they give you the level 1 with shortest term. Working with employers who treat you like a doormat. Disrespectful of temps. And worst of all, agent knows. Known younger friend with less experience got the higher level role. When you tell the Hays agent, they will turn it back on you. It is all about you not willing to be the lowly temp human for people to treat you poorly. If possible, no star. Maybe half for indecent effort. Review on Adelaide office.
Follow-up · Still crickets. This is since September 2025. I wrote the first review. And now....oh crickets must have left the room.
Very disappointed in HAYS PARRAMATTA. I have filled in all documentation, done all required courses online, and sent several follow up emails enquiring about positions. I have been totally ignored when I have sent email messages enquiring about positions…
Follow-up · Totally ignored by HAYS recruitment!
In-depth reviews
Beautiful Beth – I had left a job that I loved for 15 years. Tried contacting a few agencies. Hays was the only agency that helped me. The other agencies always referred me to their website. My contact was Beth Roberts. Beth Roberts from the Perth Office is amazing. I have been with Hays Recruitment for just over 1 year now and she has worked hard, supported me… Read more
and has gone above and beyond her job description to finding a couple of positions for me. The jobs have been great. At the moment they are contract positions, but I am sure permanent roles will come my way soon. Beth has also given my contact details to other team members within Hays. The other staff are wonderful, friendly as well. I am currently working for an employer that may offer the position permanently. I am not sure what is happening in Melbourne, Sydney or Queensland, but in Western Australia they are wonderful. Beth is a great asset to Hays and so easy and approachable to talk too, I feel as though I have known her for years. Well done Beth, hope they appreciate you!
Used for their KPIs – Three years ago, when I had been made redundant during lockdown, I was contacted by Hays through my resume on Seek. It was just before xmas and the rep, Paul T. was very attentive and arranged an interview with a company which apparently needed someone urgently, to start in the new year. The interview never happened, so I prepared for nothing. I… Read more
was already stressed and anxious because I had been out of work for 4 months and depressed about losing a job I had been dedicated to for 5 years. I was extremely qualified in my particular industry, but Hays kept trying to get me to go for interviews for jobs which were not within my actual capabilities, so it started to occur to me Paul was using me to boost his KPIs. Promises of interviews would fall through, but then he convinced me to got for an interview on xmas eve because the company were 'desperate' for someone to start work on the 27th...I fount out after they had already employed someone else, even before I was interviewed. By this stage I was extremely frustrated and angry, and was sick and tired of Paul contacting me for jobs which never eventuated or had any benefit to me. When I followed up about the last interview he said "Don't worry, I will keep going until I get you a job"... needless to say, I never heard from him again. Originally, they contacted ME & were hounding me to go for unsuitable interviews and of course, never found me a job. I ended up finding my own job a few months later, but the runaround I got from Paul and Hays affected me and I have never forgotten how he had obviously just used me for his own KPI benefits. Really a disgraceful way to treat a vulnerable and trusting person, who expected professionalism and support during a job search. Hays should be ashamed of this treatment and particularly Paul who was a real con artist purely for his own benefit.
My personal experience with Hays' recruiter Kate Mcgregor – From the bottom of my heart, I really appreciate Kate Mcgregor's help as a job seeker. She is a professional job recruiter with understanding of client's need. At one stage I was working full time but not that satisfied with the job-no challenge, so I contacted Hays, Kate was the contact. I was still working in the same company due as distance… Read more
to travel was suitable for me. 8 years later the company has to restructure. I contacted Hays again. Kate said " I knew you", I was so shocked that a recruiter would have the client in their mind after so many years. Later on I had an interview with Kate, went through my cv, I was asked the key questions about my job, the question Kate asked for made me felt she understood the field in the very professional way, this would contribute to she can find the right job for me.
She tried very hard to find work for client. After that 8 year's Later's chat, Kate has pushed me to lots of interviews. the jobs I got was very much well planed for me to upskill my working knowledge, which makes me very happy. I got the jobs from the 2nd week I contacted her and haven't stopped. Lots of my friend are surprised that I fell down, stood up, and going up from job market, but they don't know without Kate's and her team backgroud help, there is fairly chance I wouldn't have the confidence on the job market.
Thanks Kate and your team from my heart.
Recent reviews
I have worked with Andre Goldbert (permanent) since the beginning of Sep'25. Andre, at all times, kept my fully informed throughout the end-to-end process of the roles that I was put forward for. I would have no hesitation in recommending both Andre and his colleague in Yara Mokhtar (contracting) to any future HAYS candidates. Regards James
There's a point of contact given for a job role but after an email, voice mail and numerous calls to try and ask for a bit more information about the role (including leaving name and contact number) I've had no response after over a week. Atrocious level of service.
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First of all the recruitment proccess took weeks and bad communication during and after the whole onboarding proccess. They offered me a job at our local Council and after 2 days work they informed me the client doesn't need us anymore. They didn't tell us to upload time sheets only staff did. Now I am left to find another job so this was a bad experience.
Mass production. I see jobs that they have in at their price that are. 'non negotiable', but others are offering better prices. They are full of people that might have done TAFE if they are lucky trying to fill spots in banking! Example of how stupid they are. I was in Switzerland looking at banking jobs in London (I lived in London working for… Read more
banks, one through Hays)... The she said she COULD NOT USE INTERNATIONAL NUMBERS and that I should call WHEN I GET BACK TO LONDON. We had the conversation WHILE I WAS IN SWITZERLAND! Anyway her name is [Name Removed]
I know why they have bad reviews.rood and don't help.applied for a job and they tell me to think about what I want,and workers don't know how to talk.ruubish mob
Absolutely useless. Went to their Moonee ponds office, seems like it’s a zombie apocalypse in there. Then went to their Melbourne cbd office, no one present until one lady appears and ignores me completely. I ask her where the receptionist is and she says she’s on break and she’ll find out when she gets back. Ended up going to her office and never… Read more
came to tell me when the receptionist was getting back. Ended up leaving a message in their visitor book and Marissa from reception contacted me, I send my resume expressing that I’m interested in science jobs, and Humaiira from reception informs me that nothing is available relating to science. Thanks humaiira for doing your part and sending me a dead end response! Thanks for doing your job properly! Dont contact Hays you will be disappointed. Disgusted.
Amazing recruitment agency @ GC – I can vouch & highly recommend Hays Recruitment being the best recruitment agency on the Gold Coast. Ms Kate McGregor who is one of my top notch consultant at the GC - Hays branch, have always stayed in touch with me throughout my job hunting processes in the past 2 years & have lined me up with some interesting roles, working in different… Read more
corporate environment. She is diligent at her job and always matches up role that suited my qualification, work experience & my own personal preference in a job. I am very fortunate to have met with such an amazing recruitment agency on the GC who have continuously strive to score me jobs for over 10 years since I initially registered with them. Thanks so much Kate McGregor & your team at Hays GC :)
Major recruitment company can’t answer the phone Fri afternoon – I called the Sydney and Newcastle offices at 4.30pm Friday 6 Dec 24 - no answer, left a message to call back before 5pm no reply. As my wife said not a good sign for a major recruitment company. My initial thought being so close to Christmas was, they have obviously clocked off early to go to the pub.
Hays Perth Bad service - totally wastage – I have been trying to deal with Jolene from hays recruitment in Perth. When first contact with her was great! After that I have had no contact with her at all. Numerous phone calls and emails to her. Have been waiting for a reply and still nothing! I’m not sure if he has too many clients but this is absolutely ridiculous for no response. Very unsatisfactory service. Wasted my time as went to meet her in first meeting.
Bad service – I have been trying to deal with Alex from hays recruitment in Darwin Nt and when first contact with him was great! After that I have had no contact with him at all. Numerous phone calls and emails to him with only one reply after I complained to someone over the phone which was last week! Have been waiting for a reply and still nothing! I’m not… Read more
sure if he has too many clients but this is absolutely ridiculous for no response. Very unsatisfactory service
Would not recommend – Very unprofessional, don't return calls, never get selected for jobs that are listed online, you jump through hoops only to never have anything progress even though you are qualified & have years of practical experience, in my mind they are not assisting anyone aged 45 years & above & one day they will get to 50 & realise how they treated us as… Read more
I'm in my prime of 34 years working & don't appreciate being told i'm too old to work when I have more digital experience than them & the government requires me to work another 20 years before I can access retirement
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Great Work Aurelia – Aurelia Saraswati amazing, she is such a polite and courteous person and made the role I had applied for seamless. This is my first assignment with Hays and it was one of the best. Thanks Aurelia, you are a true star!
Outstanding employee – Floris has been amazing and soo caring, taking good care of me and giving me confidence to find full time employment ,hays is very lucky to have a wonderful worker and a great human being
Hays are Pathetic – Worst service. Have dealt with elizabeth, joel, hamdi at reception etc. They just dont give a flying F about you. No communication whatsoever. They dont answer or return your calls. The most pathetic agency in entire victoria. I wouldnt even recommend them to my enemies. Thats how bad they are. Shame on them
Gemma Hogan – As always, a great and personal experience with Senior Consultant, Gemma Hogan. An excellent understanding of my skills as a candidate, Gemma always does her utmost to place me in suitable work with great clients.
Great Experience – I have used the services of Hays for a few years now. This has been a great experience on both my permanent and temporary basis. Really enjoy working with Sammi Wheeldon on the Gold Coast.
Bait and switch, illegal and inappropriate questions – I was contacted by Hayes last year for a mid-high level IT role; and before anything else they wanted me to fill in their database with some innappropriate and straight out illegal details like age and highly detailed medical history etc. Worse their online forms would not allow you to opt out of this or even put in a filler statement like "N/A". … Read more
Having checked this (for Australia NSW) I know thsi is not legal.
Regardless, and after the fact it turned out to be a false job with a bait and switch and it looks like he was just fishing to get potential candidates in the DB.
Racism during the recruitment process – I am extremely disappointed with Hays for not considering me for any job positions I have applied for, despite possessing the necessary skills, education, and experience. Their email provided no information other than an automatic rejection due to my skills not being deemed adequate. However, upon verifying on LinkedIn, my skills match 100%. It is… Read more
clear why I am not being considered. This discriminatory attitude should stop, as we have invested significant resources in Australia to obtain our education and skills. Yet, it seems they would prefer to leave positions vacant for years rather than recruit the right person for the job. I believe that everyone deserves an equal opportunity to be evaluated based on their qualifications and merits. I hope that in the future, recruitment agencies will reflect a commitment to diversity and inclusivity in their processes.
Scamming spammers – No matter if you apply for a job for them, sign up to one of their affiliated partners or leave your contact details anywhere HAYS can see them, you will be added to every damn marketing list they have and bombarded with endless nonsense you never consented to. Then you have to unsubscribe multiple times from these lists that you never asked to be a part of!
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