Hays

Zero would be more accurate. Beware Hays Canberra FORCE you to complete training and then ignore your requests about how to be paid for that time. I was sent to a terrible workplace with an unstable “manager” who was disorganised and angry with me when HR didn’t do anything to onboard me. I would avoid Hays at all costs. Both employers and candidates need to avoid.

Wastes a month on not getting any assistance with Hays. Sent several emails, called their Melbourne office x20 times no answer & left voice messages. They only got back a few days ago as I had submitted a complaint, only to waste my time further and conclude they can’t assist. Would not recommend. Useless agency.

Please do not register or even accept working with Hays. When you make an enquiry about any positions - no-one gets back to you. even if you allow a couple of the days. They simply ignore you and treated like a nobody. They only care about selected candidates which is very few otherwise don't bother applying for any roles with them

If I can I would give a 0 star, the worst recruitment agency in Sydney. No response to applications or direct emails either. A robot will be better than this company.

Left hand don't know what right hand is doing. Confusing. No feedback after application. If they call you for a role, it is a crappy job. All they want is their cut. Hint of ageism. Over 55? ...you get the crappiest role. No matter how much… Read more

experience you have, they give you the level 1 with shortest term. Working with employers who treat you like a doormat. Disrespectful of temps. And worst of all, agent knows. Known younger friend with less experience got the higher level role. When you tell the Hays agent, they will turn it back on you. It is all about you not willing to be the lowly temp human for people to treat you poorly. If possible, no star. Maybe half for indecent effort. Review on Adelaide office.

Very disappointed in HAYS PARRAMATTA. I have filled in all documentation, done all required courses online, and sent several follow up emails enquiring about positions. I have been totally ignored when I have sent email messages enquiring about positions…

I have a genuine question for Hays... When you train your recruiters, is ghosting candidates one of the skills they have to master? This is now the third time a Hays recruiter has contacted me after finding my CV on SEEK. They sound enthusiastic, tell me my experience is a great fit, ask if I'm interested in an opportunity... and then disappear.… Read more

No update. No email. No phone call. Nothing.

Please don't download my CV or contact me if you have no intention of seeing the process through. My time is just as valuable as yours.

I'm fortunate enough to have a job I genuinely enjoy, so I can move on. But what about the graduate looking for their first opportunity? The parent returning to the workforce? The person who has just been made redundant? A lack of communication can seriously affect someone's confidence.

So here's another question...

Do the companies you represent know this is how their potential employees are being treated? Every interaction reflects not only on Hays, but also on the businesses that trust you to represent their brand.

Communication is free. Courtesy takes less than a minute.

After three identical experiences, I can only assume this isn't an exception—it's the Hays recruitment process.

Beautiful Beth – I had left a job that I loved for 15 years. Tried contacting a few agencies. Hays was the only agency that helped me. The other agencies always referred me to their website. My contact was Beth Roberts. Beth Roberts from the Perth Office is amazing. I have been with Hays Recruitment for just over 1 year now and she has worked hard, supported me… Read more

and has gone above and beyond her job description to finding a couple of positions for me. The jobs have been great. At the moment they are contract positions, but I am sure permanent roles will come my way soon. Beth has also given my contact details to other team members within Hays. The other staff are wonderful, friendly as well. I am currently working for an employer that may offer the position permanently. I am not sure what is happening in Melbourne, Sydney or Queensland, but in Western Australia they are wonderful. Beth is a great asset to Hays and so easy and approachable to talk too, I feel as though I have known her for years. Well done Beth, hope they appreciate you!

My personal experience with Hays' recruiter Kate Mcgregor – From the bottom of my heart, I really appreciate Kate Mcgregor's help as a job seeker. She is a professional job recruiter with understanding of client's need. At one stage I was working full time but not that satisfied with the job-no challenge, so I contacted Hays, Kate was the contact. I was still working in the same company due as distance… Read more

to travel was suitable for me. 8 years later the company has to restructure. I contacted Hays again. Kate said " I knew you", I was so shocked that a recruiter would have the client in their mind after so many years. Later on I had an interview with Kate, went through my cv, I was asked the key questions about my job, the question Kate asked for made me felt she understood the field in the very professional way, this would contribute to she can find the right job for me.

She tried very hard to find work for client. After that 8 year's Later's chat, Kate has pushed me to lots of interviews. the jobs I got was very much well planed for me to upskill my working knowledge, which makes me very happy. I got the jobs from the 2nd week I contacted her and haven't stopped. Lots of my friend are surprised that I fell down, stood up, and going up from job market, but they don't know without Kate's and her team backgroud help, there is fairly chance I wouldn't have the confidence on the job market.

Thanks Kate and your team from my heart.

Between SHANNON and JESS , both ladies are amazing. Professional and definitely go above and beyond to provide work with the skills people have... I can't thank them enough.

'Corporate Whores" is the nest way to describe Hays Banking.as a recruiter. The concept of the value of "Human Capital" should be beaten into these people with a cane. Money for nothing ! Dont give these people a moment of your skills or a capability.. They are the true "Human Remains" of the HR Industry. You've been warned. Dont let you… Read more

moral and ethical values wander as you search for employment to feed yourself.

Stay strong.

Dont lower your standards like Hays...(wrongly worded.. Hays does not have the expected standards that tells you they value people in any shape or form).

Waste of time, don't bother with them. Victor from Hays Hobart cold-called me and asked if I was interested in a job. I said I was, and he asked me for my latest CV and a meeting without stating what he wanted. The meeting was during work hours, so I had to arrange the time for him. I spent my time updating the CV. Then on the call he kept asking… Read more

me why I was interested in the job?? And after his interrogation, he concluded that I didn't want the job enough and asked me to withdraw?? He then spent the time asking about who my manager was and how many people were on my team, things that he had no business knowing. After I refused to answer, he just laughed and made some comment about how the companies are their clients but they wouldn't sabotage a candidate's job. So he knew it could be detrimental to a person's job but still asked anyway.

They used to be good maybe 5-10 years ago but now they keep posting fake job ads just to fill up their database for more commission! It seems to be standard practice across this industry. Absolutely no follow ups or updates on the job applications besides the automatic response. I applied for multiple roles and haven't received a single follow up call or email.

I have worked with Andre Goldbert (permanent) since the beginning of Sep'25. Andre, at all times, kept my fully informed throughout the end-to-end process of the roles that I was put forward for. I would have no hesitation in recommending both Andre and his colleague in Yara Mokhtar (contracting) to any future HAYS candidates. Regards James

There's a point of contact given for a job role but after an email, voice mail and numerous calls to try and ask for a bit more information about the role (including leaving name and contact number) I've had no response after over a week. Atrocious level of service.

First of all the recruitment proccess took weeks and bad communication during and after the whole onboarding proccess. They offered me a job at our local Council and after 2 days work they informed me the client doesn't need us anymore. They didn't tell us to upload time sheets only staff did. Now I am left to find another job so this was a bad experience.

Mass production. I see jobs that they have in at their price that are. 'non negotiable', but others are offering better prices. They are full of people that might have done TAFE if they are lucky trying to fill spots in banking! Example of how stupid they are. I was in Switzerland looking at banking jobs in London (I lived in London working for… Read more

banks, one through Hays)... The she said she COULD NOT USE INTERNATIONAL NUMBERS and that I should call WHEN I GET BACK TO LONDON. We had the conversation WHILE I WAS IN SWITZERLAND! Anyway her name is [Name Removed]

I know why they have bad reviews.rood and don't help.applied for a job and they tell me to think about what I want,and workers don't know how to talk.ruubish mob

Absolutely useless. Went to their Moonee ponds office, seems like it’s a zombie apocalypse in there. Then went to their Melbourne cbd office, no one present until one lady appears and ignores me completely. I ask her where the receptionist is and she says she’s on break and she’ll find out when she gets back. Ended up going to her office and never… Read more

came to tell me when the receptionist was getting back. Ended up leaving a message in their visitor book and Marissa from reception contacted me, I send my resume expressing that I’m interested in science jobs, and Humaiira from reception informs me that nothing is available relating to science. Thanks humaiira for doing your part and sending me a dead end response! Thanks for doing your job properly! Dont contact Hays you will be disappointed. Disgusted.

Amazing recruitment agency @ GC – I can vouch & highly recommend Hays Recruitment being the best recruitment agency on the Gold Coast. Ms Kate McGregor who is one of my top notch consultant at the GC - Hays branch, have always stayed in touch with me throughout my job hunting processes in the past 2 years & have lined me up with some interesting roles, working in different… Read more

corporate environment. She is diligent at her job and always matches up role that suited my qualification, work experience & my own personal preference in a job. I am very fortunate to have met with such an amazing recruitment agency on the GC who have continuously strive to score me jobs for over 10 years since I initially registered with them. Thanks so much Kate McGregor & your team at Hays GC :)

Major recruitment company can’t answer the phone Fri afternoon – I called the Sydney and Newcastle offices at 4.30pm Friday 6 Dec 24 - no answer, left a message to call back before 5pm no reply. As my wife said not a good sign for a major recruitment company. My initial thought being so close to Christmas was, they have obviously clocked off early to go to the pub.

Hays Perth Bad service - totally wastage – I have been trying to deal with Jolene from hays recruitment in Perth. When first contact with her was great! After that I have had no contact with her at all. Numerous phone calls and emails to her. Have been waiting for a reply and still nothing! I’m not sure if he has too many clients but this is absolutely ridiculous for no response. Very unsatisfactory service. Wasted my time as went to meet her in first meeting.

Bad service – I have been trying to deal with Alex from hays recruitment in Darwin Nt and when first contact with him was great! After that I have had no contact with him at all. Numerous phone calls and emails to him with only one reply after I complained to someone over the phone which was last week! Have been waiting for a reply and still nothing! I’m not… Read more

sure if he has too many clients but this is absolutely ridiculous for no response. Very unsatisfactory service

Would not recommend – Very unprofessional, don't return calls, never get selected for jobs that are listed online, you jump through hoops only to never have anything progress even though you are qualified & have years of practical experience, in my mind they are not assisting anyone aged 45 years & above & one day they will get to 50 & realise how they treated us as… Read more

I'm in my prime of 34 years working & don't appreciate being told i'm too old to work when I have more digital experience than them & the government requires me to work another 20 years before I can access retirement

Great Work Aurelia – Aurelia Saraswati amazing, she is such a polite and courteous person and made the role I had applied for seamless. This is my first assignment with Hays and it was one of the best. Thanks Aurelia, you are a true star!

Outstanding employee – Floris has been amazing and soo caring, taking good care of me and giving me confidence to find full time employment ,hays is very lucky to have a wonderful worker and a great human being

Hays are Pathetic – Worst service. Have dealt with elizabeth, joel, hamdi at reception etc. They just dont give a flying F about you. No communication whatsoever. They dont answer or return your calls. The most pathetic agency in entire victoria. I wouldnt even recommend them to my enemies. Thats how bad they are. Shame on them

Gemma Hogan – As always, a great and personal experience with Senior Consultant, Gemma Hogan. An excellent understanding of my skills as a candidate, Gemma always does her utmost to place me in suitable work with great clients.