347 reviews

7% · 23324 · 93%

Customer Service
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347 reviews
JenniferPerth, WA

Great Work Aurelia

Aurelia Saraswati amazing, she is such a polite and courteous person and made the role I had applied for seamless. This is my first assignment with Hays and it was one of the best. Thanks Aurelia, you are a true star!
Jude B.
Jude B.

Outstanding employee

Floris has been amazing and soo caring, taking good care of me and giving me confidence to find full time employment ,hays is very lucky to have a wonderful worker and a great human being
Shirin A.
Shirin A.

Hays are Pathetic

Worst service. Have dealt with elizabeth, joel, hamdi at reception etc. They just dont give a flying F about you. No communication whatsoever. They dont answer or return your calls. The most pathetic agency in entire victoria. I wouldnt even recommend them to my enemies. Thats how bad they are. Shame on them
Lucy F.
Lucy F.

Recruitment process

Sandra M is an unprofessional recruiter, hostile to speak to and lazy. Every interaction with her has been unproductive and stressful even though recruitment firms are often hired to simplify a process.
Sharon Murray
Sharon MurrayPerth, WA

Gemma Hogan

As always, a great and personal experience with Senior Consultant, Gemma Hogan. An excellent understanding of my skills as a candidate, Gemma always does her utmost to place me in suitable work with great clients.
Lynley C.
Lynley C.South East Queensland, QLD

Great Experience

I have used the services of Hays for a few years now. This has been a great experience on both my permanent and temporary basis. Really enjoy working with Sammi Wheeldon on the Gold Coast.
Customer Service
Deborah S
Deborah SWestern Australia
MaryamGreater Melbourne (Inner), VIC2 posts

Not giving people equal opportunity

Judgmental, and not there to help people from all races and backgrounds
ChumblybumSydney, NSW26 posts

Bait and switch, and inappropriate questions

I was contacted by Hayes last year for a mid-high level IT role; and before anything else they wanted me to fill in their database with some innappropriate and intimate details that are irrelevant like detailed medical history etc.
Worse their online forms would not allow you to opt out of this or even put in a filler statement like "N/A".

I found this extremely suspect and wonder if this is legal.

And after the fact it turned out to be a bait and switch and it looks like he was just fishing to get potential candidates in the DB.

Customer Service
MECCGreater Melbourne (Inner), VIC
Trey S.
Trey S.6 posts

Scamming spammers

No matter if you apply for a job for them, sign up to one of their affiliated partners or leave your contact details anywhere HAYS can see them, you will be added to every damn marketing list they have and bombarded with endless nonsense you never consented to.
Then you have to unsubscribe multiple times from these lists that you never asked to be a part of!
tommyGreater Melbourne (Inner), VIC

lack of service

phoned 3 times and left text messages, still waiting to be contacted. tried walking of the street into a branch only to be told the trade i need is at another branch, the receptionist sent my details to them and am still waiting. their promise of service is very poor.
Bad D.
Bad D.2 posts
CMGGreater Melbourne (Outer), VIC3 posts

Personalised Service

The team at Hays Melbourne, keep in contact, share market activity and offer clear and transparent information about career opportunities. Service and people driven, the team are alert, up to date with knowledge and well-equipped with job market data.
Hays Recruitment
Hays Recruitment

Andrew Cliff - Hays Recruitment at Southport

I wish to thank the team at Hays Recruitment at Southport for all their help - Kate McGregor went out of her way to help and support me in changing my position

Questions & Answers

Gilded W.
Gilded W.

Are Hays breaching sham contract laws by asking people they recruit to waive their right to paid leave? They claim a 12 month office job is a "contracting" position and that they don't include leave.... seems suspicious.


What is your views on Hays Recruitment (Tasmania?). I can imagine that in general, Hays is appalling everywhere.


My view on Hays is don't do it , Not worth the lies or the stress , Worst experience of my working career

Sagara H.
Sagara H.

I had received the interview call from Hays and finished 1st round and now they have set up meeting with HR of the XYZ company from Singapore but they are asking me to share passport copy, Photograph, Educational certificate and Profile verification certificate ( Im not sure what this certificate is). what should i do?

See all Hays questions


CategoryEmployment & Recruitment Services
Service TypeJob Search Platform and Recruitment Agency
IndustriesArchitecture, Business & Commerce, Construction, Engineering, Finance & Accounting, Healthcare, Human Resources, Information Technology / IT, Legal , Office Support & Administration , Sales & Marketing and Trades & Labour
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