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Hello Mobile
4.1 from 135 reviews · View Statistics

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It is very helpful

published

It is very good plan if i don't use my credit it is rolling over to next month if my credit finish still I can get call which is very in my case because I'm not have a lot of call.

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lienthai

lienthaiPerth, WA

I like Hello mobile

published

I have been with Hello Mobile since 2012. It is very good and cheap. Now my niece needs one too so I rang Hello Mobile to order one. I talked to Cristina Aventijado and she is a great helper. She explained a lot. I was very happy with her service.

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Vida M.

Vida M.South East Queensland, QLD

Quality, excellent and friendly service always from customer service

published

Hello mobile works nationwide and even country towns where signals can be problematic for other big network companies. Hello mobile is reliable and affordable across the board. I have been a long customer member for years and plans to stay with them for long time to come .

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Diana B.

Diana B.Sydney Surrounds, NSW

Ordering a new sim card

published

It’s good so far .I only sometimes have a problem but it is much better of what use to be.
I am with Hello mobile for many,many years so no complaints.

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wayney

wayneySydney, NSW

Great rates for international calls

published

I purchased a hello SIM card to ring friends overseas and the rates are very cheap and I haven’t had any drop outs as yet. I am happy with the service.

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chua

chuaPerth, WA

Conversation conducted clearly and pleasant

published

So far so good. No problems. Don't anticipate problems now. Have enjoyed satisfactory service for more than 5 years. Coverage is good. For my use, it is more than sufficient.

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  • Verified

Too Slow After Awhile

published

Even with the $25 Unlimited Plan it got too slow after 2 weeks. Customer support said: "you are experiencing data issues at this time because the system has detected excessive-high usage on the account.You can add an extra GIG for $10, or wait for the plan to be renewed".

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  • Verified

You will be sorry.

published

Purchased unlimited 4g data plan. After one week, they cut off my data. They would not reactivate my data for the rest of the month unless I paid more money.

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ditta

dittaGreater Melbourne (Metropolitan), VIC

Love Hallo Mobile

published

Am happy with everything connected with Hallo Mobile, Have been customers for many years and no problems. The coverage is good and only minimum drop outs.
The download speed is good.
A special thank you to Cristina for her assistance this morning when we had a slight problem with recharging the mobile.

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Nathalie

NathalieSouth East Queensland, QLD

very good customer service

published

Very easy to make cheap phone calls to Europe and the Americas.
Good rates for Australia and it is quite simple to get in touch with a customer service representative.They are indeed very helpful and have great communication's skills.

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Life is better with Hello!

published

I find the coverage of the network quite adequate for my needs. The overseas connection is so far good and uninterrupted. Downloading data seems fast even during the busy time of the day.

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Melanie

Melanie

  • 2 reviews

Lots of flexibilty

published

We have used Hello for many many years and have found it to be the most suitable phone credit for ringing Fiji. We have had no issue until lately where we are having crossed lines . I spoke to Cristina and she has been very helpful in fixing this issue .

Customer Service
Plan TypePre-Paid Sim Only
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Rob

RobGreater Melbourne (Inner), VIC

Rosa Galera is professional and knowledgeable

published

I call Hello Mobile to request a nano SIM card because I acquired a new phone. Rosa took my call and she was prompt and took action to deliver the product as requested.

Thanks much Rosa!

Robert Lenard
0426404932

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This is perfect,

published

The network coverage very good. I have been using this network over 7 year without complaint, Network is reliable, never dropouts & the data download speeds is sufficiently fast. Highly recommended

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Ling

LingSouth East Queensland, QLD

This is perfect. Always have the phone with me. I have been using Hello mobile for years.

published

With the great effort of Miss Raizer, my uncle can transfer his mobile from Telstra to Hello mobile.
Network is reliable, never dropouts & the data download speeds is sufficiently fast.

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Merlina

MerlinaSouth East Queensland, QLD

Very straight forward answer n helpful not wasting time, very friendly n polite

published

Very reliable, never experience dropouts speed is very good and fast really satisfied, won't change with another provider . I have been with Hello for a long time and I recommend to friends

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Really a PAYG plan which offers add on package to fit into different levels of use.

published

I really enjoy the PAYG plan which offers high feasibility of usage and overseas call in compatible rates. In addition I can add on package to fit the usage need.

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Update personal details

published

Rose help to update my personal account details kindly.She set up my new email address and send a new password.Then the wrong spell my name is amended.Thank you so much.

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Really good that help me to communication

published

Hello mobile network with are coverage every where on the world. Also they give me good service and very friendly to help me to transfer my old standard SIM card tothe new Naro SIM card.

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GeorgeZ

GeorgeZGold Coast

Good services.

published

I want to transfer my old standard SIM card to the new Naro SIM card. They give me good service and very friendly feedback. I can see they are very professional in their service filed. Thanks for our help!

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Page 1 of 7

Questions & Answers

Lucritia B.

Lucritia B.asked

Does Hello support wifi calling?

No answers
Parpled

Parpledasked

How many gigabytes do I get? For example: ATT limits u to 20 gb a month for unlimited. How many do I get with Hello?

No answers
Stacy

Stacyasked

Do you have cellar service in Iowa?

2 answers
Hello Mobile
Christopher P.Hello Mobile

Hi Stacy, you've reached the review page for the Australian Hello Mobile brand. We definitely don't have service in Iowa :)

Georges E
Georges E

Hi Stacy, I do not know if Hello Mobile have any services in the USA, Hello is an Australian company as far as I know

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Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered No

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