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HelloCars

HelloCars

4.1 from 56 reviews

Reviews

(41)
(3)
(1)
(1)
(10)
  • Ease of Use
    3.0 (2)
  • Product Quality
    4.2 (5)
  • Return Claim MadeYes (1) · No (4)
  • Customer Service
    3.0 (2)


Jess

JessSydney, NSW

  • Verified customer

Scam - do not sign that agreement

published
Ease of Use
Customer Service
Product Quality

Neil S.

Neil S.Hunter Region, NSW

  • Verified customer

Great Experience with James at Hellocars

published

I’ve waited till end of warranty to do this review so I can comment on the whole shebang from start to finish. James was very professional, courteous and followed through on doing what he said he would promptly. Can’t recommend him highly enough - thanks very much James, it was a pleasure doing business with you.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
See all answers
Blicka

BlickaSydney, NSW

  • 5 reviews
  • Verified customer

Excellent 21st Century Way To Buy A Car - These Blokes Are Unreal

published
Product Quality
Return Claim MadeNo
V R

V RSydney

  • 4 reviews
  • 1 like
  • Verified customer

Excellent experience

published
Return Claim MadeNo

  • Verified customer

Perfect service

published

Vesh & James are the best in terms of delivering a service to a customer. All runs smoothly and professionally. Easily contactable and quickly respond to customer inquiries. Highly recommended service.

Product Quality
Return Claim MadeYes

Antony

AntonySydney, NSW

  • Verified customer

Very positive experience

published

Very happy with the HelloCars experience. Despite being somewhat sceptical, HelloCars exceeded expectations in both professionalism and flexibility. Processes were transparent and I was able to communicate with ease thanks to the livechat feature.

Product Quality
Return Claim MadeNo

Matthew B

Matthew BSydney

  • Verified customer

Dream Experience

published

Buying a new car can be intimidating for anyone but Hellocars make the process so simple. From the moment you make contact their staff are so helpful and friendly right to the moment they deliver your new car. I couldn't recommend them highly enough.


  • Verified customer

So easy and secure

published

We found a 2014 Nissan Pulsar with excellent condition. HelloCars delivered the cars in front of my office's door, I had 7 days to test it for free and when I decided to keep it, I just had to sign and scan a paper, and it was done. I can't believe how fast it was. The Sale Specialist who followed me was very patient and called me many times to check if everything was ok. I can't be happier with this experience. I'll recommend HelloCars for sure!

1 comment
HelloCars
Paul H.HelloCars

We're so glad to hear that you had such a great experience Lucille, thank you for taking the time to leave us such a glowing review!

David

DavidAdelaide

  • Verified customer

A purchase for a car enthusiast.

published
1 comment
HelloCars
Paul H.HelloCars

It was an absolute pleasure David, we hope you enjoy that beautiful Abarth for many years to come!

  • Verified customer

The best online dealership!

published

HelloCars are awesome! They actually focus on their customers and they are super friendly. I’m so happy with the car I purchased:)


  • Verified customer

Absolutely the easiest and most convenient way to sell a car! Flawless service

published
1 comment
HelloCars
Paul H.HelloCars

Thank you so much for your kind words John!


  • Verified customer

Very misleading

published

I approached them to sell my car for me. I obtained two on-line quote ranges within a few weeks of one another, both showed a similar price range. The inspection was organised well and the person from Red Book gave the car a thorough examination. They called me on Friday evening which was not convenient and agreed to call again the following morning at a set time. They didn't call and I had to call them. I was then told that they had made a mistake with my quotes and offered me in the high $30K's for the car rather than the mid to high $40K's which I'd been led to expect by their estimates (the car is in very good condition). It is my opinion that they either deliberately mislead people, or simply do not know their business.

1 comment
HelloCars
Paul H.HelloCars

  • Verified customer

Great way to buy a car!

published

Couldn't be happier with my HelloCars experience. Love my new car and the customer service was excellent - I couldn't fault it. The staff were so helpful and made sure the whole process went smoothly.

1 comment
HelloCars
Paul H.HelloCars

Thank you so much Sue!


Amir

AmirSydney

  • Verified customer

Typical Used Car Dealers, Don't Believe the Hype.

published

They wanted me to pay $49 for the right to test drive the car.

Worse, they tried to pressure me into paying a $500 deposit to 'secure' the car before I had even seen it!

Top notch business model!

1 comment
HelloCars
Paul H.HelloCars
  • Verified customer

Very Impressed - Excellent Service

published

Just bought a car from Hello Cars and I am very impressed. The Hello Cars team was very professional and helpful along the entire process which was extremely easy and without surprises. I took the car for an independent pre-purchase inspection during the 7-day money back period and the mechanics confirmed that the condition of the car was very good. Overall, I am very satisfied and will definitely use their services again.

  • Verified customer

The crème de la crème

published

The team is amazing, they always picked up my calls and answered all my questions. They kept me informed every step of the way. I was a little skeptic about the $500 deposit but it was awesome. I got my dream car for a great price and I could not be happier. They made me feel comfortable and I didn’t feel pressured to make a purchase
The cherry on top of the cake is that 7 day money back guarantee, 3 months Warranty and the 12 Roadside assist. My car was serviced before it was delivered to me. YES!!! They deliver. I honestly cannot fault them for anything. Well Done guys I would recommend to everyone I know


CASHIE

CASHIE

  • 6 reviews
  • Verified customer

Excellent company and service

published

Made every thing easy from start to finish.Easy way to sell your car or buy one.Excellent way to do business.Thanks


  • Verified customer

Really good service

published

I made my purchase online, I found this very helpful considering I was moving interstate st the time and didn’t have the time or the motivation to go searching for car dealers. Also the face that the car is delivered to your location is very helpful when you don’t know your way around your new city. The purchasing process was very easy, almost too easy!


KirstyM

KirstyMErina, New South Wales

  • 2 reviews
  • Verified customer

Great concept with perfect customer service

published

From the start I had Chris as my contact and he was brilliant. Explained everything perfectly and was always available to answer any questions. I never had to chase anything as he was always organised and the whole transaction was seemless. Thank you so much


  • Verified customer

Great service. Great price.

published

Empathetic, caring service from a very professional team. I would not hesitate to use them again - for buying or selling.


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Questions & Answers

Frank Dux

Frank Duxasked

Why do you take payments before the week starting on rentals? And when advised that the car is due for a service you disregard?

No answers

Harry

Harryasked

Hello
HelloCars
We live in WA, my wife and I have two sons who live in Melbourne, we visit fairly regularly, we need a cheap car to use when in Melbourne.
For local travel but also to the Vic /NSW border area as well.

We are looking at $5000.00 dollars , but understand that it will be up there with the number of ks, and agewise as well.
We are not too sure how to go about this, for what we want, and to get a reasonable deal?

Perhaps you may be in a different bracket for this type of cheaper car purchase?

But we would be interested in how this might happen, and how much your charges will be, as we have a set budget we need to work towards.

This is an initial have a klook enquiry, but all your information would be appreciated. We are looking at the next three months.

Thankyou , you have some great reviews.

John and Anne Bradshaw.

No answers

Yayap

Yayapasked

If I would like to inspect the car, where is your showroom location so I can have more options car to inspect?

No answers

Get an answer from our members and HelloCars representatives

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