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HESTA Super Fund

HESTA Super Fund Questions & Answers

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388 questions from our users

Elle S
Elle Sasked

Is it true that members over 60 can get their Super out now?

1 answer
HESTA Super Fund
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Maria B.
Maria B.asked

What is the product type or option?

1 answer
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Zenaida S.
Zenaida S.asked

Hi. I have been off work for 6 years due to medical condition and most likely this will be an early retirement since I cannot go back to work. I have had accessed lump sum payments a number of times from my HESTA super. My super money was not much in it as i held my other super through Self Managed SuperFund. I was informed I can withdraw all of my funds in Hesta super, however I prefer to keep it open for when I sold my property under SMSF I intend to deposit the money to HESTA. My question is how much money I need to have in my HESTA super to be able to leave it open. Thank you

2 answers
HESTA Super Fund
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Zenaida S.
Zenaida S.

Thank you..

Kerryn
Kerrynasked

When withdrawing super for financial hardship, is this allowed once every financial year or once every calendar year?

1 answer
HESTA Super Fund
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Niranjan
Niranjanasked

Hi
I am considering changing my super. What would be the process? Would you guys help me merge my old super here or Do I have to the running around? Please let me know.

1 answer
HESTA Super Fund
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Bamboozled
Bamboozledasked

Hi, Am I able to withdraw my entire super as a lump sum when I turn 60?

1 answer
HESTA Super Fund
HESTAHESTA Super FundSend a private message
ebecker.klinga
ebecker.klingaasked

Why does Hesta don’t have an App for the phone ?

2 answers
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Adelaide T.
Adelaide T.
Karen C.
Karen C.asked

Does hesta have income protection

1 answer
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Kerrie B
Kerrie Basked

I need to withdraw some money from my Income Stream - please advise how to do this online through Hesta.

1 answer
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Kerrie B
Kerrie Basked

I currently have a fortnightly payment scheduled but need to transfer $500 to my nominated bank account. Please advise how I can do this online.
Thank you

1 answer
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Rod N.
Rod N.asked

Where can I find my spin code

1 answer
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Jamie T.
Jamie T.asked

Hello I am having trouble paying my bills and I would like to know the release of some super could you please help me out

1 answer
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Shell M.
Shell M.asked

Does the waiting period start from when you submit your claim? I submitted a claim the beginning of April and was told i would be back dated. However after many many many emails, phone calls and AIA losing my documents on more than one occasion, then sending me emails to request the documents that i had already sent on more than one occasion, then me having to ring to say they were sent weeks ago and then send again! i finally got my first income protection payment mid November. I questioned back payment and was told my claim began in July however it didn't and is clearly shown on my member portal the exact date being 4/4/21 my claim for IP commenced.
So does that mean because of the incompetence of an employee of Hesta or AIA losing my documents and not bothering to call me after weeks which has turned this claim to an exhausting 7 months of begging and calling, financial stresses beyond belief that you then restart my claim date so I don't get backpay? NOT FAIR

2 answers
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Don't use hesta
Don't use hesta

My I suggest you go to AFCA sooner rather than later as they will help you. They reopen on Jan 4th.

https://www.afca.org.au/about-afca/contact-us

Shell M.
Shell M.asked

Will income protection be back dated if my claim takes longer to process

3 answers
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Shell M.
Shell M.

So when does the waiting period begin? Is it the day you make your claim ?

HESTA Super Fund
HESTAHESTA Super FundSend a private message
sarah c.
sarah c.asked

hi, im severely over weight and want to access my super for weight surgery. how do i do this?

1 answer
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Gabriella C.
Gabriella C.asked

When applying for financial hardship Do I provide bank statement

2 answers
JB Vic
JB Vic

Sorry, no idea. I suggest you ask them

HESTA Super Fund
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Cathy
Cathyasked

How can I roll my super to Hesta? I work in the hospitality sector

2 answers
HESTA Super Fund
HESTAHESTA Super FundSend a private message
Cathy
Cathy

ok thank you

FFJ
FFJasked

will someone help me? When can Hesta release the fhsss?I needed my fhsss to be released cause I purchase a property already had final approval. I'm just waiting for my money to be release, I need to pay my deposit by Tue 21/09/21. According to ATO Hesta needs to release it.

thanks

1 answer
HESTA Super Fund
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Deirdre
Deirdreasked

Hi wanting to retire on income stream Can you advise

2 answers
david cook
david cook

Contact Hesta , can apply online, not to complicated, if you log onto Your account, and your of the age , takes about three weeks to start Your income stream , I received my first payment yesterday, regards David Cook

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Shelley
Shelleyasked

Hi there
I'm wanting to ask Hesta about accessing funds for a weight-loss surgery. I'm 32 and myself and my partner really need to look into this and wanting to know how much I can access? How long it takes to process? What fees come from Hesta? And what taxes will be taken for the surgery? Thank you

1 answer
HESTA Super Fund
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