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ChrissPerth, WA
- 4 reviews
worst fridge/freezer ever.
we brought this in 2018 and have has nothing but problems with it, the doors are crooked
all out of wack, dropping all the time, it says frost free, but it is full of ice because the seals dont
work properly, had repairer out 3 times so far. should have stuck with Electrolux
Purchased in October 2018 at The Good Guys.
MattGreater Melbourne (Metropolitan), VIC
- 701L French Door HR6FDFF701BW (Black Steel)
- Verified purchase
Good for price
So far so good. I’ve had the fridge for about three months and it hasn’t broken yet.
Positives: The draw is versatile and fits can’s in it but can also be changed to a freezer if needed. The fridge seems to hold a reasonable temperature and food lasts longer than it did in my old fridge. I like the colour which is easy to clean. The ice machine and water is used daily.
Negatives: biggest negative is that you have to hold the door on the right especially when it closes if you don’t want the contents of the door all over the inside of the fridg...
Purchased in November 2020 at JB Hi-Fi for $2,499.00.
Mim Greater Melbourne (Outer), VIC
Lemon
I bought this fridge with great delight. Bro g a single mjm with 4 kids I saved and saved for it. I loved all the space. After 3 months the ice maker stopped so rang hisense. I got the run around and got stent to where I put purchased it. It was a dodgy electrical outlet they couldn’t fix it. Hisense came out to no avail. The place of purchase eventually replaced it. Another lemon this one leaks and the converter draw freezes randomly. The ice works then stops. Under 3 years old and I’m about to dump it in hard rubbish because I just can’t deal with the stress of haggling to have it fixed. Honest people like me never get a break !!
Purchased for $2,200.00.
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Mister FPerth, WA
- 3 reviews
- 2 likes
Great fridge...When it works. Saying goodbye to it now.
We purchase this fridge in April 2020 and the first this we noticed was that the water dispenser did not work for 5 days whilst it made the ice. We reported this to Hisense but they had no solution. The fridge ran smoothly (or so we thought) for a few months and then we noticed that water was leaking from under the right had drawer in the fridge, this water was ice cold. Each time it happened we would soak it up. We then contacted Hisense again who then sent out a 3rd party technician who didn't diagnose the issue. A few weeks went by and the...
Read more leaking was back and we notice that food wasn't lasting long in the fridge. The tech came out again and diagnosed the issue. The issue was behind the back pane in the fridge, everything was frozen over hence the dripping into the the fridge. When this freezing happens it also freezes the thermostat so the fridge temperature will sit at around 12 - 15 degrees despite the number on the door saying 3 degrees, as a result of this your food will perish and become unsafe to eat. To cut this long story short we have been through the freezing issue 3 times since having the fridge and all of the major parts have been replaced. Currently the fridge is leaking again however Hisense did give us a full refund and we have a new fridge of a different brand arriving on Thursday. I will say though that during these past 11 months Hisense have been great in dealing with our issues (except for 1 time). The 3rd party technicians were also great although they had never faced these issues before. In short, the fridge is a lemon and we won't be buying Hisense products again.Purchased in April 2020 at Harvey Norman for $2,000.00.
Ralph R.Metropolitan Adelaide, SA
- 701L French Door HR6FDFF701SW (Stainless Steel)
- Verified purchase
It died, we bought another brand
While it worked, the fridge was quite good in usability and had no problems in that area. One of the best things I like about the fridge is the middle section which I always had set to -1c which was handy for cold beer or keeping meat.
However, when we received the fridge, the ice dispenser didn't work. It couldn't be fixed so we received a replacement fridge. This time one of the shelves in this fridge had a crack in it. So we contacted hisense and they sent out a replacement shelf which was the wrong shelf. We did this a few times before giv...
Read moreing up and ending up with our garage filling up with fridge shelf parts. They couldn't understand which shelf we were talking about. Fast forward to just over 3 years and the compressor has died. We've returned the fridge and buying another brand.Purchased in March 2017.
The worst fridge ever
It’s useless fridge
Very easy to dint and scratch
Not even making the drinks cold
We called the warranty 4 times
They come fix it then after month or two we have the same problem again the fridge not making anything cold
Will never buy this brand again
Very bad experience waste of money
Purchased in August 2018 at Harvey Norman.
MissySydney Surrounds, NSW
- 2 reviews
I love this fridge. I need a new one with more space and it’s got lots of it. I have no idea how I coped without it.
Everything stays cold. Everything stays frozen and you can blast freeze. Child lock is a added benefit as my 4 year old loves to play with buttons. 5+ stars from me. It’s a sensational fridge.
Purchased in January 2020 at Harvey Norman for $800.00.
1 comment
The reviewer stated that an incentive was offered for this review
- 701L French Door HR6FDFF701SW (Stainless Steel)
- Verified purchase
Faulty fridge flooded our house, Hisense warranty service is terrible. Avoid!
Woke up to find our 8 month old fridge had been pouring out water all night because of a fault, causing thousands of $ damage to walls and floor. Hisense sent out a technician 48 hours later who advised fridge needs to be replaced and to wait for contact from Hisense. Six days later, no call. I called Hisense and they advised they would organise replacement. I was told that because of COVID, we would have to leave the old fridge outside and they will leave the new fridge outside. Somehow, I am supposed to move two 150kg fridges by myself, and t...
Read morehen pay for it to be installed again, despite paying for that at the time of the initial purchase. This is apparently because no-one is allowed to enter dwellings because of COVID, yet the technician was somehow allowed to. I tried to speak to a manager, was told that none were available and I would have to send an email. I asked the customer representative to have a manager contact me, was told that's impossible and for some reason the onus is on me to chase up a manager. Terrible service, they are refusing to make me whole after their faulty product caused significant damage.Purchased in December 2019.
Matt W.
- 4 reviews
- 3 likes
Awesome!
Great fridge with intelligent design, adjustable shelves and door shelves that hold an amazing amount of drink containers, water dispenser that doesn’t require plumbing, drawers that pull out enabling you to see everything that’s in the fridge, freezer drawer well designed and has a light and three compartments - great value for money
Purchased in June 2020 at RetraVision for $1,680.00.
1 comment
Ben S.Hisense
Hi Matt, Thank you for taking the time to write such a great review, we are happy you are satisfied with the product as much as we are.
Find out how Hisense HR6FDFF French Door Series compares to other French Door Fridges / Refrigerators
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MaccaTasmania
- 7 reviews
- 3 likes
- 630L French Door HR6FDFF630B (Black Steel)
- Verified purchase
Brilliant
Great use of storage, big freezer digital temp read out on door. Open door alarm. Does exactly what it should. Went for the black over the stainless as it looks much nicer and is much easier to keep clea.
Purchased in March 2020 at Harvey Norman Retail Stores.
HollyWaffleHobart, TAS
- 9 reviews
- 3 likes
- 630L French Door HR6FDFF630B (Black Steel)
- Verified purchase
Awesome Roomy Fridge
Love the size of the fridge/freezer. We have had this for a few months now and it works perfectly and really quiet. So much room, the fridge area is at the top, meaning no leaning down to fill the fridge or get into the veggie crisper. Can open either side door to get what you need, plenty of internal door space and a handy water cooler. Freeze is also very room, pretty much a tucker box set up with 3 big sliding draws. We never run out of room. Would happily recommend.
Purchased in March 2020 at Harvey Norman for $1,390.00.
AnnonymousSouth East Queensland, QLD
- 5 reviews
- 8 likes
Good Fridge, damn near impossible to get replacement water filter cartridges
Great Fridge so far however I cant get the replacement water filter cartridges from Harvey Norman or the Good Guys, and the support number on the fridge doesn't work it just goes to some random unattended office. Bit of a shame really because it shouldn't be this difficult to get replacement water filters. The one that Harvey Norman did supply doesn't fit into the cartridge holder because its too fat.
Purchased in October 2019 at Harvey Norman for $3,000.00.
DJ17Greater Melbourne (Inner), VIC
- 3 reviews
- 1 like
Regretful Purchase
I have had this fridge for 3 years and had nothing but trouble. Temperature always changes and food goes off. Now it’s completely stopped working and we have to wait over a week for the parts to fix it. It’s very frustrating without a fridge when you have a family of 5
Purchased at The Good Guys.
Lauryn_leeHunter Region, NSW
- 2 reviews
Dangerous lemon
I have had this Fridge for 2.5 years now.
- first fridge never cooled, had to replace it, waited 5 days for replacement with no fridge.
- within weeks we had issues with temperature not being cool enough and food going off - ice build up in freezer was interfering with fridge cooling temperature.... now that we know this we make sure to check regularly and remove ice buildup from back of freezer in order for the fridge to stay cool.
- Yesterday morning while making the lunches, the entire right hand side fridge door FELL OFF on me, containing ...
Purchased in November 2017 at The Good Guys for $1,395.00.
Hayley30AU
- 9 reviews
- 4 likes
Absolute Rubbish! Do not waste your money!
From the start, the freezer would either go from not freezing, to freezing over with frost, sometimes, it was so frosted over, i couldn't actually open it - all without even touching the temperatures. The freezer took forever to cool down and never quite felt 'cold'. The fridge is the same, some days it would seem not even cool. Now after 2 years - the complete fridge and freezer has completely died - I just lost everything in it, for a family of 5, while i try and work out the warranty situation. The fridge is great with size, but if it does cool and breaks completely after two years, there's not much point.
Purchased in January 2018.
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AnnissaHunter Region, NSW
- 3 reviews
- 1 like
Black Hisense 630litre fridge model HR6FDFF630B , hinges dropped within first week after buying.
Bought black Hisense French door fridge at end of January. After first week of use the hinges dropped on the bottom of door, so it screeched everytime it was open or shut. Finally got Hisense repairer out after a few weeks, who advised that he would order parts and would replace the following week. When he returned he had been sent the wrong parts. Advised he would return once parts came in. My husband rang Hisense today ,7th May 2020, and was advised that case had been closed. Meanwhile fridge doors are now dropped further and grinding and seal in the middle is split.
1 comment
Update: Received a replacement fridge on 22/05/2020. As soon as doors were opened, I found that the new one had the same problem. I have not filled the water dispenser because the noise gets worse wit...
Read moreh more weight. Even without anything in the doors, it is still creaking. I contacted customer support by email and advised that I would like a refund, and fridge can be returned. I was told that I would have to contact the service number, which I did. Here I was told that I would have to go through the whole process again and have a technician attend. Two weeks ago my husband was told that it would take an extended amount of time for parts for the original fridge, which is why it was replaced, now I am being asked to go through it again.Noah D.Sydney, NSW
Fridge temperature
lowest temperature of refrigerator it only goes down 2 degrees and it doesn’t feel it is cold please help can it go lower As I have pressed super cool as well
Purchased in March 2020 for $300.00.
The reviewer stated that an incentive was offered for this review
Jolene P.Metropolitan Adelaide, SA
- 701L French Door HR6FDFF701SW (Stainless Steel)
- Verified purchase
DISGRACEFUL AFTER SALES SUPPORT ON WARRANTY REAPIRS
After service warranty back up disgraceful. Logged a call to there service center on 11th March 2020 at 12:38 reference number 1010615904. A recorded conversation. The technician try to talk through some test but it was obvious our Hisense fridge H71R0117BHa9k had some serious internal electrical or possible motor issue. The freezer basically stop working but fridge at this stage was stay cold. I was advise some one will contact me in 48 hrs to book a tech to come out Friday.
2 days went pass no call by now freezer not working lost all our food...
Purchased in September 2017 at The Good Guys for $2,100.00.
1 comment
Ben S.Hisense
Hi Joelene, we are sorry to hear about the experience you have had with one of our products and service. Can you please provide me with your Hisense Reference Number and I will look into your claim further.
ChrisSouth East Queensland, QLD
- 6 reviews
- 1 like
- 701L French Door HR6FDFF701SW (Stainless Steel)
- Verified purchase
Great fridge
Yeh this fridge is pretty much perfect, I cannot fault any part of it, pretty much does what it's supposed to do, the best part is the middle draw with the options from freezer to fridge at a push of a button
Purchased in June 2019 at Betta Home Living for $1,995.00.
TrocarFar North Queensland, QLD
Perfect fridge
Lots of space! We use this fridge at a primary school. Very handy that you can change the shelving to fit in taller or bigger items. Holds temp really well. The middle drawer is so handy as you can choose if you want to use it for fridge or freezer.
No issues with the water/ice dispenser either. We are very happy!
Purchased in July 2019.
Questions & Answers
Corrine C.asked
Hi, We have just changed our water filter but the filter light is still on.
How do we get it to go off?
No answers
Maurieasked
Does not make ice although the no ice icon is off
1 answer
Yes it did. I didn't notice this whilst we were using the fridge but when we knew it was getting picked up I manually emptied the ice and then turned the no ice icon 'On' and it still continued to make ice so I just bagged it and put it into the freezer of the new fridge.
Erina asked
Hi has anyone had this problem? Water trickles out of the non plumbed water dispenser. Fill it up and it works for a couple of glasses then slows
No answers
Details
Category | French Door Fridges / Refrigerators | French Door Fridges / Refrigerators | French Door Fridges / Refrigerators | French Door Fridges / Refrigerators |
---|---|---|---|---|
Price (RRP) | $1,999.00 | $2,999.00 | $2,999.00 | $1,999.00 |
Dimensions | 1776 x 912 x 765 mm | 1776 x 914 x 845 mm | 1776 x 914 x 845 mm | 1776 x 912 x 765 mm |
Energy Rating | 3 star(s) | 2.5 star(s) | 2.5 star(s) | 2.5 star(s) |
Household Size | 5+ people | 5+ people | 5+ people | 5+ people |
Features | Display Panel, Door Alarm, Foldable/Retractable Shelf, Frost Free and Water Dispenser | Convertible Fridge/Freezer, Display Panel, Foldable/Retractable Shelf, Frost Free, Ice Dispenser and Water Dispenser | Convertible Fridge/Freezer, Display Panel, Foldable/Retractable Shelf, Frost Free, Ice Dispenser and Water Dispenser | Display Panel, Door Alarm, Foldable/Retractable Shelf, Frost Free and Water Dispenser |
Colour / Finish | Black Steel | Stainless Steel | Black Steel | Stainless Steel |
Handle Type | External | External | External | External |
Smart Fridge | No | No | No | No |
Shelf Material | Glass | Glass | Glass | Glass |
Number of Shelves | 3 | 3 | 3 | 3 |
Number of Fruit & Vegetable Bins | 2 | 2 | 2 | 2 |
Weight | 120 kg | 137 kg | 137 kg | 120 kg |
Manufacturer Warranty | 3 year(s) | 3 year(s) | 3 year(s) | 3 year(s) |
Capacity | ||||
Total Capacity | 630 L | 701 L | 701 L | 630 L |
Fridge Capacity | 436 L | 373 L | 373 L | 436 L |
Freezer Capacity | 194 L | 210 L | 210 L | 194 L |
Manual | Download manual | Download manual |
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Ben S.Hisense
Hi Missy,
Thank you for the great review and appreciate you taking the time to write your feedback.