we brought this in 2018 and have has nothing but problems with it, the doors are crooked
all out of wack, dropping all the time, it says frost free, but it is full of ice because the seals dont
work properly, had repairer out 3 times so far. should have stuck with Electrolux

So far so good. I’ve had the fridge for about three months and it hasn’t broken yet.
Positives: The draw is versatile and fits can’s in it but can also be changed to a freezer if needed. The fridge seems to hold a reasonable temperature and food lasts longer than it did in my old fridge. I like the colour which is easy to clean. The ice machine and water is used daily.
Negatives: biggest negative is that you have to hold the door on the right especially when it closes if you don’t want the contents of the door all over the inside of the fridg...

I bought this fridge with great delight. Bro g a single mjm with 4 kids I saved and saved for it. I loved all the space. After 3 months the ice maker stopped so rang hisense. I got the run around and got stent to where I put purchased it. It was a dodgy electrical outlet they couldn’t fix it. Hisense came out to no avail. The place of purchase eventually replaced it. Another lemon this one leaks and the converter draw freezes randomly. The ice works then stops. Under 3 years old and I’m about to dump it in hard rubbish because I just can’t deal with the stress of haggling to have it fixed. Honest people like me never get a break !!

We purchase this fridge in April 2020 and the first this we noticed was that the water dispenser did not work for 5 days whilst it made the ice. We reported this to Hisense but they had no solution. The fridge ran smoothly (or so we thought) for a few months and then we noticed that water was leaking from under the right had drawer in the fridge, this water was ice cold. Each time it happened we would soak it up. We then contacted Hisense again who then sent out a 3rd party technician who didn't diagnose the issue. A few weeks went by and the...

While it worked, the fridge was quite good in usability and had no problems in that area. One of the best things I like about the fridge is the middle section which I always had set to -1c which was handy for cold beer or keeping meat.

However, when we received the fridge, the ice dispenser didn't work. It couldn't be fixed so we received a replacement fridge. This time one of the shelves in this fridge had a crack in it. So we contacted hisense and they sent out a replacement shelf which was the wrong shelf. We did this a few times before giv...

It’s useless fridge
Very easy to dint and scratch
Not even making the drinks cold
We called the warranty 4 times
They come fix it then after month or two we have the same problem again the fridge not making anything cold
Will never buy this brand again
Very bad experience waste of money

Everything stays cold. Everything stays frozen and you can blast freeze. Child lock is a added benefit as my 4 year old loves to play with buttons. 5+ stars from me. It’s a sensational fridge.

Woke up to find our 8 month old fridge had been pouring out water all night because of a fault, causing thousands of $ damage to walls and floor. Hisense sent out a technician 48 hours later who advised fridge needs to be replaced and to wait for contact from Hisense. Six days later, no call. I called Hisense and they advised they would organise replacement. I was told that because of COVID, we would have to leave the old fridge outside and they will leave the new fridge outside. Somehow, I am supposed to move two 150kg fridges by myself, and t...

Great fridge with intelligent design, adjustable shelves and door shelves that hold an amazing amount of drink containers, water dispenser that doesn’t require plumbing, drawers that pull out enabling you to see everything that’s in the fridge, freezer drawer well designed and has a light and three compartments - great value for money

Great use of storage, big freezer digital temp read out on door. Open door alarm. Does exactly what it should. Went for the black over the stainless as it looks much nicer and is much easier to keep clea.

Love the size of the fridge/freezer. We have had this for a few months now and it works perfectly and really quiet. So much room, the fridge area is at the top, meaning no leaning down to fill the fridge or get into the veggie crisper. Can open either side door to get what you need, plenty of internal door space and a handy water cooler. Freeze is also very room, pretty much a tucker box set up with 3 big sliding draws. We never run out of room. Would happily recommend.

Great Fridge so far however I cant get the replacement water filter cartridges from Harvey Norman or the Good Guys, and the support number on the fridge doesn't work it just goes to some random unattended office. Bit of a shame really because it shouldn't be this difficult to get replacement water filters. The one that Harvey Norman did supply doesn't fit into the cartridge holder because its too fat.

I have had this fridge for 3 years and had nothing but trouble. Temperature always changes and food goes off. Now it’s completely stopped working and we have to wait over a week for the parts to fix it. It’s very frustrating without a fridge when you have a family of 5

I have had this Fridge for 2.5 years now.
- first fridge never cooled, had to replace it, waited 5 days for replacement with no fridge.
- within weeks we had issues with temperature not being cool enough and food going off - ice build up in freezer was interfering with fridge cooling temperature.... now that we know this we make sure to check regularly and remove ice buildup from back of freezer in order for the fridge to stay cool.
- Yesterday morning while making the lunches, the entire right hand side fridge door FELL OFF on me, containing ...

From the start, the freezer would either go from not freezing, to freezing over with frost, sometimes, it was so frosted over, i couldn't actually open it - all without even touching the temperatures. The freezer took forever to cool down and never quite felt 'cold'. The fridge is the same, some days it would seem not even cool. Now after 2 years - the complete fridge and freezer has completely died - I just lost everything in it, for a family of 5, while i try and work out the warranty situation. The fridge is great with size, but if it does cool and breaks completely after two years, there's not much point.

Bought black Hisense French door fridge at end of January. After first week of use the hinges dropped on the bottom of door, so it screeched everytime it was open or shut. Finally got Hisense repairer out after a few weeks, who advised that he would order parts and would replace the following week. When he returned he had been sent the wrong parts. Advised he would return once parts came in. My husband rang Hisense today ,7th May 2020, and was advised that case had been closed. Meanwhile fridge doors are now dropped further and grinding and seal in the middle is split.

lowest temperature of refrigerator it only goes down 2 degrees and it doesn’t feel it is cold please help can it go lower As I have pressed super cool as well

After service warranty back up disgraceful. Logged a call to there service center on 11th March 2020 at 12:38 reference number 1010615904. A recorded conversation. The technician try to talk through some test but it was obvious our Hisense fridge H71R0117BHa9k had some serious internal electrical or possible motor issue. The freezer basically stop working but fridge at this stage was stay cold. I was advise some one will contact me in 48 hrs to book a tech to come out Friday.
2 days went pass no call by now freezer not working lost all our food...

Yeh this fridge is pretty much perfect, I cannot fault any part of it, pretty much does what it's supposed to do, the best part is the middle draw with the options from freezer to fridge at a push of a button

Lots of space! We use this fridge at a primary school. Very handy that you can change the shelving to fit in taller or bigger items. Holds temp really well. The middle drawer is so handy as you can choose if you want to use it for fridge or freezer.
No issues with the water/ice dispenser either. We are very happy!