Hitachi RAS80YHA (8.0kW)
Verified3 reviews
Just watching our 5yr and 5 weeks ( 5 weeks out of warranty ) old Hitachi air con being taken to the tip after having to replace the unit or spend $1700 to repair. Submitted a warranty claim via Temperzone Au for repair or replacement parts at a reduced price, only to be told " warranty rejected". Decided to replace the unit. Needless to say not with another Hitachi whose products we will never buy again. Show details
Ok, lots of pros & cons – Our unit stopped working 9ish weeks after warranty expired. (5year warranty) Hitachi honoured our warranty & sent a technician to our house & replaced the main circuit board. We do live V close to the ocean.(about 150metres) He stated salt air had destroyed the main circuit board, which wasn't entirely Hitachis fault. He also replaced our remote… Read more
as the original remote had V poor range, you had to walk right up to the unit for it to work.(yes, we used new batteries) heating & cooling both work very well. System operates with low noise. Durability & poor original remote let it down, but Hitachi honoured the warranty after it had expired around 2& a half months prior. I have noticed Hitachi has extended its warranty to 6 years as from 01/04/21 which is a very wise move to keep customers as I've noticed some people have left very negative reviews here saying their units failed just after warranty expired & they were refused free repairs. I would've done the same if Hitachi didn't honour the warranty, but they did, so they get a pretty good review from me.
Bad – I would never buy Hitachi again. Getting someone to look at it was hard enough, but it's still not working OK price it has never worked properly and no one can find why
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I had this experiance with another brand, turned out to be (after 2 years of it not working) air… Read more