Hitman Pest Control
Verified43 reviews
Ben as always was our Hitman, he did an excellent job, and explained what he was going to do. At the end of the service he told me again what he had done, fixed a couple of issues and sent me reports of his work. On top of all this he is a great guy and a really true credit to Hitman services.
Not the best experience – They guy came out friendly as. It was a massive job was given a 2 hour window to do the job. The guy did the granny flat barely in there for 5 mins he came across did the other side was warching from outside sprayed the wand in the air was in there 10 mins then he asked me to go inside while he sprayed outside was to spray around the house the 2… Read more
sheds pool area kids cubbyhouse and ninja set was done really quick didnt walk around back of shed which is easy accessible. Then after that pointed out a termite nest that i found then sat down did paperwork then back out just walking around talked to him and said had he finished he said yes he had finished but he had to stay here for the time he was booked in so stayed around his car for a hour and half. When i rang up about a week later i said to the peraon i talked to that we had bugs coming out (before not many) she said that was normal bugs would come out and die and take 6 weeks to work Fast forward to 6 weeks later bugs are building nests spiders coming wasps building new nest where apparently was sprayed. So wouldnt reccomdend if you have a big job cost over $780 not impressed
[Content Removed] MAN – Hitman are CRIMINALS. DO NOT HIRE THEM!! We hired Hitman to do a termite check. Three weeks later (3!), our house short-circuited and the electrician who came out found the problem was a colony of termites inside our walls. I called Hitman, who offered to treat the termites they’d failed to find—they quoted over $6000. But, if they couldn’t be… Read more
trusted to find them in the first place, they couldn’t be trusted to kill them! I hired Slug a Bug, who came out and found multiple trails up our stumps, and along floorboards and joists, and photographed the clearly visible presence. They also found multiple sites of damage in the house that Hitman had failed to find (using far more advanced technology than the skirting board tap test Hitman had done). One wall they showed me literally fell apart at the gentlest touch. They treated the house for $660, no more termites. I called Hitman again to get an answer as to why their technician had clearly not bothered to do the inspection properly. Hitman doubled down and said the termites had only come in the 3 weeks since their inspection. That’s two separate colonies, up 7 stumps (3-6m high), along 20m of house, through multiple rooms and walls…in 3 weeks. Two other experts have estimated the termites had been there at least 6-12months, judging by the advanced colonies within the walls, clearly visible trails, and the damage. I gave Hitman every opportunity to apologise, but they were rude and dismissive. A termite inspection from Hitman is worth worse than nothing. DO NOT HIRE HITMAN.
Positive reviews
Excellent Service! – I had Michael come yesterday to inspect and service my home for various creepy crawlies and I can’t highlight enough his thorough work ethic, I couldn’t fault him. He did such a good job that I can’t see me calling HITMAN back before the 12 month warranty expires. Thank you so much Michael, I really did appreciate your friendly attitude along with everything else. M. Jones. Show reply
Very happy customer – I met Vish for the first time yesterday. We discussed what was to be done and all was successfully completed. I would be very happy to have Vish become my regular pestman.
HITMAN THANKS FOR CARING – A technician I had been using for many years left Hitman and I like that the Management of Hitman took the time to inform me that this technician had no hands on experience doing termite treatments. I was told he had knowledge of how treatments were to be done, but he actually had no experience in doing any of them as Hitman has 2 specialists… Read more · 1
who look after all their termite clients. This made it easy for me to stay with Hitman, even though I was offered a price $50 cheaper than that which I was paying when his new office person contacted me and she said awful things about Hitman which I knew not to be true after my own long relationship with them. I knew straight away that trying to get someone's business by bagging another was something I was not interested in. I love that even though Hitman is a big company they still find the time to treat each of their clients as individuals and not like just a number on a page. Thank you Hitman for your loyalty to me as one of your valued clients. Wishing you and all your staff the vert best Xmas and New Year ever.
Negative reviews
Usless – We payed hit an for a full pest treatment we had ants back with in a couple of weeks there response was the treatment takes at least a month to work we have spoken to there Brisbane office we can’t fit you in until mid May for a warranty this is rubbish you should be ashamed taking money under false pretences
Won’t use their service ever again – Been using their service sincd last year and had to call them in few weeks later as there were more bugs. I was told nothing can be done as we can’t stop any bugs or insects. This year, I give Hitman Pest Control another go. Few weeks after my house has been sprayed in & out, there were bugs all around the place again. I called the office to… Read more
explain the situation & I sent photos & videos of the bugs/ insects. I was told that the technician will re spray the outdoor area. When technician came, I asked what are the insects? I got told off “There’s nothing we can do, we are doing you a favour to come out & check what it is. There is nothing we can do. It’s probably your plants”. Would you continue using their service? Definately not!
Simply unhappy – Had these guys out for the last two years in a row both times I've had to ask them to come back and do it again within a two month period... To there credit they come back out but today's experience has to be some of the worse workmanship I've ever witnessed. Here and gone again in 10 minutes and that includes me showing him through the house.
Hey Mark sorry you were unhappy with the… Read more (+1 reply)
Recent reviews
Hitman Can Do – We had Mat visit from Hitman to do our yearly pest control. Could not ask for a more professional knowledgeable person. Arrived on time and we had as we always do outstanding service from Mat. Nothing was a bother and we haven't seen a live anything since. Very Happy with service, product and Mat.
They bug me – We were with the same guy at Hitman for a few years and knew how disgruntled he was working for them. When he decided to leave Hitman and start his own business, Hitman started spamming me about how this guy has no training or experience when he has obviously been doing it for years. And now they send out newbies with no training or experience. Disgusting game play! I've moved my business to support this guy.
Very expensive termite systems – Used Hitman to do pest control and inspections for years then I found termites on the property. They came and quoted $6500 for a termite management system. I rang around and found a better system for $3500. I asked hitman why theirs was so much more and they couldn’t explain the difference.
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On time and professional – Great service have utilised HITMAN for many years and they always do the job and I get a reminder call or text that my annual Pest control is due. Great service.
Worst Pest management – Have a large home and hitman was here less than 15 min for full service include rat baits in ceiling which was extra $80 on-top of the $260 and didn't even place baits in ceiling as I checked the ceiling .I rang hitman and was told the pest stations are placed in each corner of the ceiling.. So I spent 30min looking for these baits and surprise… Read more
surprise no baits except for an old existing station placed on-top of manhole .. The hitman who serviced the property lied and took the bluff I wouldn't check the ceiling.... Avoid Hitman [Name Removed] who service Springwood , Parkinson
Worst ever prst service – 10 weeks in sprayed twice.( fact are no dead cockroaches found $250 less in our pockets).. still have cockroaches running all over the place... in cutlery drawers and food prep benches... refusing to refund when asked , so we can use another pest control business that will do it properly. Hitman will respray and we would need to wait 6 weeks for… Read more
the cycle to work or not..bit if a toss of a coin with hitman on the the northside of Brisbane... big 0000 for
Waste of money – Paid for pest treatment and upgraded to mouse bait after last guy found mice in our roof. They were back within 2 months. Got pest guy back out to re treat our place and he was grumpy about it. 2 months later and pests are back. Again. Waste of time and money.
Stole my ring – After 14 years of excellent service with one pest control technician, Hitman sent a different person. He stole my wedding ring off a table. Don't let [Name Removed] in your house.
Not happy, waste time and $$ – Hitman did pest control for us last year, I was happy with the service, but the ants appears everywhere, I did call to ask another year service, but the lady said given I am still under 12 months warranty period, would give me free treatment for the problem area. The guy came was really rude, only spray for 2 mins and left, the ants still… Read more
everywhere. I called again, they said I has to wait 4-6 weeks for another treatment. Is it seriously? Totally waste the time and money, given I have to live with ants for another 4-6weeks.
Not happy - waste of $$ – I paid $300 for pest control and saw zero difference in bugs and ants in our house. They guys also killed an $80 plant cause he sprayed directly on it near our front door. Really pal???? we got them back out and guy was rude as - sprayed around our house for 2 mins and left. he also "the plant will come back". no results! we did some pest control… Read more
ourself and got more results with some Moretein. $30 spend. Wont be coming back or recommending.
PS- you owe me a plant too!
True To Their Word – I have been using Hitman since 2003 at my home, my rental and now my 2 children’s homes. I love that the technician explains that it’s not pest eradication, it’s pest control so not to be concerned if I have pests return. That’s why Hitman offer a 12 month warranty.
Waste of money – I paid $316 for pet control . Ants, cockroaches.rats everything . I know have a infestation of ants . A can from Woolworths is a better result and you get better treatment . I don't recommend this company .
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Expensive – Been using them for years and was happy until they discovered termites and quoted me 6800 for a system Nearly had a heart attack- got 3 more quotes for similar and none quoted even close to that!! Was disappointed and felt let down that they would quote a loyal customer such an exorbitant amount No complaints about the pest control but termites are a complete ripoff
Thanks Steve S – Steve Stringfellow came to spray my house today. I could not have asked for a more friendly and helpful man. Steve was just wonderful in helping me with suspected problems. Highly recommended!!!
Very Reliable – I've been using Hitman Pest Control for years now and am totally satisfied. I've never had any problems and they are very unobtrusive while working in your home. I can recommend them.
Back up their words with action – Hitman treated our home 8 months ago for all pests. Recently we noticed an abnormal amount of ant activity and gave Hitman a call for advice. They immediately informed us that their 12 month warranty applied and arranged for a respray. A lovely gent came today and reapplied the spray and the ants have dropped dead immediately. Thanks Hitman… Read more
Sunshine Coast. You've won us. In 2017 where service is sadly lacking, you are a breath of fresh air. Kay & Dave West Woombye
Great service – Hitman have been treating my house for more than 10 years and have found their service to be well above the standard for the industry. The technicians always turn up on time and do a through job. The office staff are always friendly and cheerful. Hitman always honor the twelve month warranty period and this includes ants (my biggest bugbear). Well done and highly recommended.
Brilliant Service – I have been using Hitman for many years now and they always provide brilliant professional service would highly recommend to anyone.
12 month warranty – I love that you get the 12 month warranty as it is very frustrating when the pests return & I know I only call the office and they will resend the technician to come retreat the concerned areas
Impressive!! – Thanks for helping me get rid of my pest problem. The service was amazing from beginning to end! I will definitely be using you again!!
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I was sorry to hear you were not happy with… Read more