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Holiday2Go

Holiday2Go

 Verified
Holiday2Go
3.9

50 reviews

Positive vs Negative
78%22%
Trip Completed ?Yes · No
Transparency ?
3.8
Customer Service
4.1
Ease of Booking
3.9

We have detected a number of positive reviews for this listing which we suspect have been falsely generated and have the potential to mislead consumers.

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50 reviews
5 Deanne D.  · Special thanks to Rezie. Very well spoken and a good listener. She gave us the perfect itinerary for Thailand.
4 Tony M.  · I have been using them since 2022 for my work related travel. Have always received around 30% discount on the online price. But never tried their meal offer.
5 Sam dib  · This’s prefect – This’s my second pack I purchased and my wife and kids can’t wait to have a fabulous weekend away!!
5 Deanna Cameron  · Good customer service – I was unable to spend vouchers however the customer service team called and resolved this issue.
5 Sagar  · Great – Happy with overall service and the offer provided by Holiday2Go
1 Michelle  · Didn't say there is a age group for these packages – Couldn't go my mum was not in the age group
Bridgette N.
Bridgette N.QLD
  Verified

The “Beach Samui” was a great property as explained by the sales rep. Great views, rain showers etc. The staff were very polite. There are 6-7 restaurants at walking distance. All our queries were resolved by Holiday2go to our satisfaction. Show details

Tonisha
TonishaNSW
  Verified

We received a $100 flight voucher which was redeemed by their team in 2 easy steps. We had to confirm our 7 night booking and show them the flights we booked already. The $100 was credited into our account. It was that simple. Show details

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Maria J.
Maria J.
  Verified

The property exceeded our expectations. Our room preferences were conveyed very well. The room had great views overlooking the ocean. We wouldn’t have found this place if it wasn’t for holiday2go Show details

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Reviews with attachments

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Beth L.
Beth L.
  Verified

We just completed our 4 night stay in Krabi Thailand. The property is just a few meters away from the Aao Nang beach. Our voucher enabled us to stay at a standard room, we paid a little extra to upgrade to a family suite. The booking system was pretty straight forward. Our next booking is at the absolute twin sands Phuket. Show details ·  1

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Christine W.
Christine W.NT
  Verified

The tropical chalay at “the beach Samui” was perfect for us. The overseas voucher offered free nights but it had to be a Saturday checkin only. We arrived in Krabi on Thursday and spent two nights in Railay. The property offered a queen bed and an extra bed for the kid. Unlike some other properties in Thailand the property had a stable Wi-Fi in… Read more ·  1

most parts of the resort. The pool was very well maintained. The complimentary breakfast was ok (no fresh juice). The staff were extremely courteous. Will try to come again.

Positive reviews

Jeremy D.
Jeremy D.VIC
  Verified

Our friends were in Bali when we came across this offer on facebook, our friends were kind enough to check the venue out before we made the decision. It gave us the confidence to go ahead. The price represented had enormous value when we did the match. the free transfers saved us another $120. The breakfast was ok but we still liked the overall value. Show details

Debbie B.
Debbie B.VIC
  Verified
Transparency
Customer Service
Ease of Booking

6 Days stay at The Marina Shores – Nicole from Holiday2go got us a free upgrade from garden view to ocean view. The initial condition was to purchase two meals everyday at the property. But as our unit had a full kitchen facility we opted to go for the bonus nights option by Paying $195 every alternate night.(Considerable saving). Jess at the front desk was always willing to help. Booking confirmation took about 48 hours which was slightly on the higher side. Show details ·  1

Evie Katz
Evie KatzACT
  Verified

Pleasant Experience – The voucher redemption was easy. The lady on the call quickly understood our requirement and made appropriate suggestions. We received the confirmation emails promptly. Happy with the overall service. Show reply

Negative reviews

Anita
AnitaQLD
  Verified

In addition to the review I posted about this company I have had a phone conversation with one of the managers who tried to bribe me to remove my negative review on the grounds I be refunded in full. I refused to remove my review and told him he needed to honour what was sold to us and his response was that it wasn’t their fault the package was… Read more

misrepresented and unless I removed my negative review I won’t be refunded. I have contacted them since and again told they tried to contact me by phone to sort it out. I had already spoken to them and they made it clear that unless I removed my negative review, they won’t refund. DO NOT DEAL WITH THIS COMPANY- WHAT THEY SELL YOU IS FRAUDULENT.

On 30 Apr 2025, at 5:04 pm, Anita Ramos <anitakingman@hotmail.com> wrote:

Alan Oxley
Alan OxleyVIC
  Verified

My daughter gifted me these vouchers from her purchase last year. We made a booking for Airlie beach and melbourne. However the Bali holiday had to be on a Saturday check in only and my husband is 70+ and he was not qualified. Show details

Teresa
TeresaVIC
  Verified

Decent experience with some hiccups – While Holiday2go offered a decent booking experience, there were a few areas where they could improve. The accommodations were comfortable, and their agents were knowledgeable, but the booking process felt rushed at times. Additionally, there were some non response times from the team, however they responded back and resolved the issue to my convenience. Overall, it was a satisfactory trip. Show details

Holiday2Go
Holiday2Go    

Dear Teresa Thank you for sharing your valuable… Read more

Recent reviews

Jenny B.
Jenny B.
  Verified

Unhappy travellers – I wanted to spend a week in Bali but was told by the resort that I have travel with my husband and also bring in a year $90,000 I told holiday 2go but they said they could extend my voucher a extra year but that does me no good as my husband won’t travel overseas I was taking my 14 yr old grand daughter with me im still going to Bali but unable to… Read more

use voucher I got told I could give them to a friend or family member but if i earned that amount a year I wouldn’t need to use them I was very unhappy I won’t be buying the vouchers again bad business Holiday2go

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Nicole Kattamuri
Nicole Kattamuri
  Verified

Decent Savings – Nancy explained the redemption process with the meal offer and the 2 for 1 offer. My contact details were updated instantly. They were constantly in touch until the check in was completed. Appreciate their support. Show details

Gino Aliphon
Gino AliphonVIC4 posts
 

Very bad experience and rude customer service by the Manager [Name Removed] – We bought some vouchers last year. At that time we asked several times how does this all work and weee told that it was a promotion to help local businesses post covid19 and all we had to pay when using the vouchers was to have a meal at the hotel per person during the entire stay. We send the an email last year and wanted to spent 2 nights in… Read more

Melbourne city and were surprised to see the quote for $742 . Obviously what we were told is no longer valid . That’s very disappointing. Buy the most disappointing thing is the altitude of [Name Removed] the manager over the phone. He has the wrong number bowers and the wrong altitude. No customer service no listening skills . Looks like nowadays being arrogant is a skill to be a Manager .

Inderpreet kaur
Inderpreet kaur
  Verified

Holiday – We purchased their pack in 2019 but could not fully utilise the vouchers due to the travel restrictions. They ringed me for a renewal and offered a discount this time. I personally like the 2 for 1 option which does not have any restrictions like purchasing meals at the property. Overall it’s a money saving deal. Show details

GURDEEP SINGH
GURDEEP SINGHVIC
  Fair Incentive Verified
Transparency
Customer Service
Ease of Booking

Our stay in NZ – We were visiting our friends in Nee Zealand and we stayed for 4 Nights at the Pavilion Motel & Conf. center. Their online price was $180 per night but we just paid $240 for 4 nights using our vouchers. The rooms were spacious and clean. It is very close to the New Zealand Rugby university. We are keen on using their VIP travel club voucher for our accommodation in Spain. Will write another one later this year. Cheers Show details

Scott K.
Scott K.NSW
 

Excellent customer service – At first I was confused on how to use the vouchers but when I called them, Anne took the time in explaining how the vouchers work. She even walked me through the website. Also taught me how to fill out the form online. Show details

Linda C.
Linda C.NSW
  Verified

Great stay at Club Wyndham Flynn's Beach – The garden room in particular was extra special. It is just 2 mins walk from the beach. Heated pool and all the other amenities we could wish for Show details

Mathew Fogarty
Mathew FogartyNSW
  Verified

Easy to Book – We booked a package of accommodation without flights through Holiday2go. The promised price and inclusions were terrific. We had to change dates once and they dealt with this immediately. Thank you for helping us relax, unwind and recover. Show details

Charlie
CharlieNSW
  Verified

No Complaints, Got What we Paid For – We planned our honeymoon through these guys and were looking for a nice property in Surfers Paradise. Spoke to an agent called Anne I think and was very patient and transparent with us at all times. She gave us 4 options on Surfers and we ended up going with Breakers North Apartments. The place was the closest to the beach and well furnished and… Read more

we had a pleasant view. Would really recommend this place and certainly plan on returning in the near future.

Miro
MiroNSW3 posts
 

Beware this is not what you think!! – I spend $350 on a holiday that never come. They are rude and unprofessional. They never return the phone call until your 14 days is up and you can't get your refund. This site is a scam. Should be in jail for fraud. Show details

Holiday2Go
Holiday2Go    

We appreciate your feedback. Anne from our loyalty… Read more (+1 reply)

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Shannen H.
Shannen H.NSW
  Verified

Accommodation in Kangaroo Island – The cliff house in Kangaroo Island was absolutely stunning. It’s very private and relaxing and the view are surreal. Would love to come back here by redeeming our vouchers from Holiday2go. The 24 months validity seems like a major bonus. Show details ·  1

Sandy
SandyNSW
 

Decent Stay in Melbourne – Got a 30% discount on the best available rate at the Park Regis Griffin suites Melbourne. Perfect location outside the city centre. Easy tram to the CBD or St Kilda and walk to Albert Park and the Melbourne Sport. The staff were extremely friendly. Appreciated the savings. Show details ·  1

Mary
MaryNSW
 

Bali Holiday – To begin with, I would like to give a huge shoutout to the sales rep, who was very patient over the phone and guided us to their website www.holiday2go.com.au and waited for us to choose one of their packs. The pack arrived within 5 days as promised. To be honest we were a little bit confused with all the vouchers and Golf discounts. We called… Read more ·  1

their 1300 number and spoke to one of their reps who got us clarified. Booked for 7 nights in Bali in Feb 2023 (with free transfer). Sure shot savings.

Glenda
GlendaNSW
  Verified

Highly Helpful – We would like to take this opportunity to inform you that our trip to Gold Coast was very pleasant. Shaun was very organized and informative and helped us choose the best option for our family of 6. Looking forward to redeem our next set of vouchers in Feb 2023. Show details ·  1

Sienna
SiennaNSW2 posts
 

SCAM, SCAM, SCAM – SCAMMERS, SCAMMERS, SCAMMERS They don't even return the call, they lied about the deal. When you ring them to explain the deal they don't talk to you. They are quick to take your money. Don't fall into this scam.

Kamalpreet Kaur
Kamalpreet Kaur
 

Highly recommend – My partner and I bought this pack from Pat. Plenty of locations to choose from. Great service and would surely recommend them to friends and family. Show reply

Jessica
JessicaNSW
 

Fantastic customer service, love it! – We talked to customer service team for booking hotel in Melbourne, Julia was really nice and willing to help. We did save money and had a wonderful trip. Show details ·  1

Would never recommend
Would never recommendSA
 

Bad service – None of the properties on the Gold Coast are available anymore. Ive tried for pt Macquarie and nothing available. No response Keep being told they will get back to me but don’t. Now they answer but don’t talk on there end This company is dodgey and it wouldn’t recommend them. Will be going to consumer affairs Show details

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