Holman 1120H (20m)
Verified170 reviews
Awful, kinks every usage. Somehow it manages to get caught on every flower/ tree and destroys it. Meanwhile it kinks in about three sections. It ruins my day. Buy this if you want a destroyed garden and frustration. I have two of the id*ot things so it’s not like a got a dud one. I quite literally hate them.
My first one broke roughly 12 months after purchasing, I thought I did something wrong so I gave it another go, I was careful on how to retract the second one I made sure the hose had no water pressure in it and even made sure I didn't just let it go in retraction this one lasted even less. Very disappointed with this. Show details
Follow-up · The locking mechanism for the retracting part. As it went to lock in to hold the hose in place i heard a loud click and it wouldn't hold anymore. Unfortunately no warranty. I didn't keep the receipt.
Buyer beware - Would give negative stars if could. Still available in Bunnings and utter rubbish. Save your money, broken from brand new. When connected it all up it was leaking internally. Followed website instructions to pull apart and found internal o-ring had been pinched in manufacture and needed to be replaced. When I contacted Holmans to… Read more
determine where I could purchase parts or at very least confirm dimensions I was informed "they don't carry spare parts as these are manufactured in China" and they could not inform me without contacting manufacturer any component sizes as they are not available in any hardware store.
Reviews with attachments
Very poor water flow and pressure – Hose looks great. Hose retracts perfectly. The hose has exceptionally low pressure where it hardly operates a sprinkler. Not recommended unless you are only watering plants directly. Show details
Mount out of the sun! – Our 4 year old Holman Hose reel is ready for the tip. No longer fully retracts, Even though I turn off the tap and hold the trigger. The mounting part that's screwed to the wall is folding. Looks like the plastic can't stand the sun. Over $100 new I'm somewhat disappointed in it's lifespan. The hose itself is still very good though Show details
- +1
Caveat and fingers crossed – Bought only last month and works like a charm. I'm an ex-mechanic and consider myself to be quite sympathetic toward anything mechanical. Use "lightly" where possible. There is also a great difference between domestic and commercial quality. My tools and car, last a very long time. Most of my things do. That being said, I read with dismay, about… Read more · 2
the many failures of this item in the hands of other owners. I do not accuse them of abusing their items. Let's get that straight. I paid half price as the packaging was missing $50 only. Don't you love Bunnings?.. I do. Installation was a breeze with a cordless impact driver. and the hose to connect to the garden tap was easily long enough. 10minutes max. I extended the hose to almost 90% of it's length...I could see several coils left inside the casing. That's far enough anyway. Turned on the water, and hey presto, no leaks at all. This was the very first time (in my life, and I'm retired), a hose reel did not leak. The trigger handle worked flawlessly though it did feel a little flimsy, but that's largely subjective. I suppose if I don't drop it on concrete continuously, then it may outlast me! When finished, I lay the hose down, and turned off the tap, and then, at the reel, I retracted the hose, whilst guiding it back into the casing. Yes, I want this reel to last, so I will treat it with respect. I now hope that this Holman 20m retractable hose reel will reward me with a very long life. So far, so good.
These hoses are TERRIBLE.. AVOID AT ALL COSTS – I had bought 2 of these hoses for the front and back of my house, after about 8-9 months both hoses started leaking internally. Trying to repair these I opened the hose reel to find a really inferior standard hose connection fitting inside, not sure how Holman expect these product to not leak when these hoses constantly retract and extend. so I… Read more
fixed both worked for about 2-3 month, the same issue again. Terrible products, I have had a couple of hose reels from other manufacturers at my previous house, which lasted well over 7 years without the need to repair. I expect better for the price. AVOID AT ALL COSTS, there are better manufacturers out there. I am now currently in the market to replace both these useless products and will not buy another Holman inferior product.
Positive reviews
Product not locking out – My Holman 20 m was working fine. Approx 12 months old. Now the hose has just stopped locking out..? Still retracting fine. Anyone know how to try and fix this..? Show details · 1
good value for the cost – currently have 2 holman hose reels for large garden, the 3rd reel i have is a different brand which has failed twice and was twice the price of the holman reel, i have now replaced the failed reel with another holman reel because i have been very happy with the 2 previous purchases Show reply
Holman 20mt Self winding garden hose – Works a treat, was one of only two that the bracket was connected to the middle of the spool. Many others in the market have the bracket positioned at the bottom of the unit causing strain on the bracket. Whilst it is made out of plastic, rather than steel as many items are these days. It carries a 2 year warranty and as it can be sourced from… Read more · 1
Bunnings they will help if required. I had previously tried another brand and the changeover was so easy. Works easy and would buy again if another unit was required.
Negative reviews
Simply terrible – No wonder it's discontinued, it's a horrible product, retracting broke in less than 6 months, hose kinks all the time. And they are still advertising on TV. They should offer all these people who like me had a terrible experience with a replacement product. Show details
Kinking hose – The retractable reel itself works well, but the hose kinks constantly from the very first use . I should have contacted Holeman then but kept thinking it would improve with use.
Find out how Holman 1120H (20m) compares to other Garden Hoses
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Holman 20m retractable hoses – I have bought 4 off 20m Holman retractable hoses 2 - 3 years ago from Bunnings, one failed internally and no longer retracted and another made a horrible clunking noise and would not hold once retraced. I am disappointed with these units and would not buy another one
Recent reviews
Broken within 20 mins – We bought it a couple of months ago. I have only just installed it. So I don’t have the receipt available. But we used it once and now will not retract. It’s just a disgusting product and apparently everyone else thinks the same. Show details
Hello Alex, we are always available to help when things go… Read more
Unreliable and breaks – The Holman 20 m retractable unit will not retract. Tried everything but I think the spring is broken. Hasn’t had a lot of use. Buy another brand Show details
Cheap product – Terrible, no UV resistance and generally doesn't retract properly. You will be replacing it in less than 18 months. I purchased 3, never again. Show details
Hi NL. Sorry to hear you have had such a disappointing… Read more
Rubbish – Failed in thee first 3 months of use. Was installed undercover and used only occasionally. Won't retract at all. Unfortunately I can't find my receipt, but won't be purchasing another one of these... Show details
Hi Andrew, we are sorry to hear this has happened. The… Read more
Internal hose connector failed – The plastic internal hose connector failed and is broken. It is not possible to fix this so the whole unit goes into the rubbish. Did of course salvage the hose. Not happy but the unit is three years old and out of warranty Show details
Hi Digby, thank you for your review. Please let us know… Read more (+1 reply)
Retraction failed after 2nd use – Bought, installed, used twice and the retraction mechanism has failed. It locks and won't retract. Will return for a refund and spend that bit more in a quality brand. Terrible product. Show details
NOT RECOMMENDED – I would not class this as a "retractable" hose reel at all when the last 3 metres of hose is impossible to get back in the holder. I have to fight with it everyday! And it's the first hose I've had that's VERY noisy when the water runs through it! HATE IT SO MUCH!!! Show details
Hi Janine, we are sorry to hear this is happening. Kindly… Read more
Second Failed Holman Product – Hose no longer locks into place. Only four years old and used only once a week on average. Also made the mistake of purchasing a Holman weather station which also failed after 2 years. I will never purchase another Holman product again. Holman products are of a very poor quality and I suggest that to save money in the long run, spend more on say Gardena or Hoselink brands. Show details
Hi Ian, we are glad to hear you have enjoyed your… Read more (+1 reply)
Find out how Holman 1120H (20m) compares to other Garden Hoses
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Holman hose tell which stopped rewinding – This is the second and last Holman hose reel we will ever buy. The spring has stopped working and the product is not that old. Less than two years and it isn’t used much and never fully extended. I will lock for the docket and update this review with the exact purchase date shortly. Show details
Hello Terrance, thank you for your review. We are sorry to… Read more
Defective brake – I have a hose reel and the brake has stopped working on mine too. Looking at this thread this seems to be a common problem which Holman are aware of. The goods are not of acceptable quality if there is a known defect and people should be able to seek a refund through the manufacturer regardless of warranty period Show details
Hello Chris, thank you for your review! If you have… Read more
Holman hoses - the king of Kink – Nothing kinks as easily as a Holman hose. I made the mistake of buying three of them and my blood pressure and swear rate went through the roof. Do yourself a favour and pay a little extra for a decent quality hose.
Poor design negative reviews – I have to use all my strength to pull the hose out of the unit. The hose kinks constantly reduced water pressure. I have had the 20 MTR Holman retractable for 3 months. Very poor product.
Hello Ern, thank you for your review. We are sorry to hear… Read more
Bad Hose Reels – Brand new two Reels from Bunnings. One is okay the second is too difficult to retract - the tension is too strong! Both reels have cheap hose and easily knots up. Not happy.
Hello John, thank you for your review. We are sorry to… Read more
Terrible – We purchased this to keep hoses tidy. That is all it does. Most times it retracts ok, but sometimes not. The WORST aspect of this is that the water pressure drops by half when using it. Connecting another hose and hey presto, it goes back to normal pressure. Waste. Of. Money. Show details
Hello David, thank you for your review. There should not… Read more
Terrible water pressure – Purchased from my local Bunnings 14/11/20. The water pressure when hose fully extended to the stop mark is terrible. Hooked up the old hose which is same length and diameter, and pressure was far better. The hose on the inside of unit must be squeezed or kincked from factory. Not good enough. Update 28/6/21 unit no longer retracts. In the bin it goes, but now have four useless holes in my wall. Thanks Holman. Show details
Useless. Bunnings Should Destock this Supplier – Rubbish product. Does not retract after only 2 years of use. Holman do not carry parts and cannot help, only suggested buying a new unit. What a waste of time and money. Show details
Hello, thank you for your review. It is indeed… Read more (+2 replies)
Not as advertised – It has only 18.5m of useable hose not the 20m advertised. It does not rotate 180deg, only about 150deg which means that it won't fold flat to a wall (so it looks untidy). This could be fixed with a simple factory modification. I wonder if the wrong attachment bracket has been included in my package. Both of the above are unknown until the box is opened. Show details
Not too bad, but the flow rate is constrained – I've bought this one a year ago in a big green shed and here is what I've learned - the flow rate is limited by the sharp bend of the feeding hose attached to the main unit, this is a mistake in design I guess. It's not limiting me as much but you won't feed sets of sprinklers unless you have a really good pressure in the water mains. It's a about… Read more
20% weaker to my normal 30m hose attached to the same tap. - the hose itself doesn't feel premium, but it doesn't kink as much. but of course if you keep it laying around and move up and down it eventually will - it retracts ok even after a year of usage even though it's slightly less powerful than at the beginning. I will keep an eye on it. - it locks every single time, never missed a beat. - my main unit is in the shade so I can't comment on the plastics and their durability on the direct sun, but it look as new - I've attached it to the wall (masonry screws) and it holds great. simple install.
so 3 stars from me. Limited flow rate and the reel reliability lets it down. We will see in one years time.
Extra Information
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Hello WGD, Thank you for your review. Our units come with… Read more (+2 replies)