This is second time I have left feedback, same as first time. Absolutely fantastic portable sprinkler. Put it away in winter, and start using it in late spring, been 3 years and still works like a gem. Well done.
Follow-up · Sprinkler still going strong, works like new still. Water flow is still like the day i bought it, strong and has good coverage of my lawns. I liked it so much I purchased a second for back lawn. Don't know if this helps, but I remove sprinklers when not needed on a daily basis i.e. In the Cooler Months. Also very easy to fix if sprinkler get a little dirt in it, just get a thin sewing needle clean out dirt problem fixed easy.
When an outdoor sensor stopped working with my Holman iWeather station, I approached Holman customer service as to where I could purchase a replacement unit. After dealing with the standard AI assist bot, I ended up conversing with N'Dene who sourced and forwarded a compatable sensor. The entire process was very professional, and I was kept… Read more
updated throughout via emails. I can highly recommend Holman Australia Customer service, and rate them as an excellent company deal with.
Well, I have reached the end of my tether with this mob! – my hose reel lasted 14 months with normal garden use; mounted in shade I will add, made no difference it will not retract. Hose nozzles; I have claimed two, yes two (now on third) of theses thru the help desk (all good) Current one is “Holman Platinum Adjustable Trigger Gun” ooohhh I… Read more
hear you say but, it’s the quality of the product utter rubbish, all of them. The flow adjusters failed, finger tab broke, now couple more months the spray pattern adjuster change is non-existent. Now today, my “Ezy Grip Multi-Function Watering Gun” just woofed its cookies! - is leaking water continually on every setting; another bin job…. Seriously do not even consider this company for any hose fittings.
Reviews with attachments
purchased two Holman 5800H Hose end wands (12mm / 8 function) from Bunnings on 25/7/24. 1/9/25 water starts spraying through rubber hand grip from inside, due to a failure of the plastic body below the hand grip. No impact or external damage visible to the unit. The rubber used to encase the handset has become soft and sticky, similar to old… Read more
polyurethane. This leaves a greasy, tacky residue on the operators hands. The unit is no longer usable.
The thumb-operated volume knob is very ergonomic and practical. This design could be improved by strengthening the casing or improving QA and factory inspections. Changing the rubber to a long-life, mold-resistant version would solve the tacky/stick/ crumbly rubber issues. please pick a rubber that does not degrade in a moist environment also.
Considering other manufacturers offer 5 year warranties and their items are only slightly more expensive than yours (1 year warranty), I will be looking at warranties as a measure of quality. I don't consider a wand to be a 1 year disposable item.
HOLMAN 30m REEL-DON’T BUY! – 2nd 30m Reel I have owned in 2 years, this one I was afraid to pull out to the 25m length because the last one broke. I took it back to bunnings because holmans wouldn’t give me replacement and a new 12 month warranty. Now the 2nd one has done the same thing! I had never used the full length until last week and the winder inside failed and will… Read more
not rewind the hose once again. I’m probably 6 months outside the warranty period so I’m not going to waste my time with Holman office. Not the best experience last time and pointless buying a 30m hose if you can’t use it. This time I’m going to buy a hoselink 30m with 5 year warranty and much better reviews, double the price but 1/4 of the drama.
Sometimes alright, but many bad products not fit for purpose – Some of their products (like plain polypipe) seem ok, but I have had multiple shockers with Holman irrigation components which reflect really incompetent specifying, buying, quality control, or all three. Examples include Holman 6mm dripscape- which with as its "1.9l/h" specified delivery rate sounds consistent with the claim on the packaging:… Read more
"precise water delivery". In reality some occasionally drip at 0.5l/h while others are streaming out at 5l/h. Inconsistency is appalling compared to other drip lines. Another example: their 4mm mini irrigation pipe barbs (off white colour) are not UV stabalised. They have a 1-year guarantee for a reason. I have similar Pope components that have been out in the sun over 20 years. By comparison the the holman 4mm joiners are all cracking and blowing out- at huge labour cost. $5 of joiners have probably cot over $2000 in labour and wasted water. I don't know why Bunnings supplies this stuff, and none of the competitors.
Poor quality – Purchased 4 hose retractable reels and 3 have failed, and they weren’t cheap! The more I use them the slower they work and then fail. Would recommend another brand. A few years old but that should not matter.
Latest follow-ups
I cannot recommend Holman Industries highly enough. On more than one occasion, I have had the need to contact their help desk for advice and help with a couple of their products. The support form their staff is top class. Their product knowledge and… Read more
their ability to understand my problems and with great empathy they are able to talk me through my problem to a grateful solution. A special thanks to Liam. Cheers Tony H.
Follow-up · Have contacted the Holman Helpdesk again as I needed to add a WiFi Extender. Matt from the Helpdesk was able to talk me through the reconnection of the hub & tap timer. Their technical expertise and customer interaction is second to none. In all the dealings I have had with Holman, I have had nothing but first class service. I cannot recommend Holman highly enough. Thanks again to Liam & Matt.
Positive reviews
Great service when there was a product issue – Had an issue with WX2 wifi tap. It had been working but then went offline and I couldn't get it into pairing mode. I logged the issue and got a prompt response. Answered a few questions and then sent the product id to the support centre. They determined it was faulty and arranged a replacement for me to collect from the original supplier. All… Read more
completed without fuss and the new unit paired easily first time. Service counts when things aren't going to plan and I was very happy with the interaction and of course the result.
Great after sales service – I purchased a Holman KRX6 irrigation controller and over the last year or so l have had three different questions. One questions regarded the location of the controller, the second some time later was the wifi connection which was a Telstra problem and the third was regarding wiring in a rain sensor,. All 3 questions were answered within 24 hours… Read more
with and l would recommend Holman products and their technical support people to anyone. After sales service is what really counts. 10/10 in my opinion
Holman EzyOne Mini - Model CO1306 – I just purchased a Holman EzyOne Mini Model CO1306 - Reticulation Controller. Lovely little unit and so easy to set up and program. Would recommend! Show reply
Negative reviews
I have found the plastic push on tap fittings to not be fit for purpose. I have bought so many that keep leaking, cracking and just popping off the tap. They are not cheap but they are still nasty.
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Holman, your pathetic the price you charge for your kit that's very average i must say and its "incomplete" so I have to purchase more of your cheap trash so it works ? So you feel a need to screw people over for a sale ?
I have purchased multiple Holman hose fittings and spray guns and they have all failed within a very short period. Their products, in my experience, are rubbish.
Recent reviews
Retractable hose reels don’t work – Purchased 2 retractable 30m hose reels in the last 12 months. Both retractable mechanisms stopped working. Terrible product, will never buy this brand again. O star rating from me.
Holman tap/hose fittings are garbage – I replaced the hose/tap connection with another Holman one and found it was hopeless. Checking further I found several older as well as new fittings were the same, When I snap the hose female fitting onto the tap male fitting it leaks then won't come off without serious leverage. I've been in the Handyman game for years and never noticed this before. Made a note to myself and left it in my fittings bin...DONT BUY HOLMAN...ANY OTHER BRAND BUT....
Hello Godfrey, Thank you for your review. Our premium… Read more (+1 reply)
Cheap Hose Connectors – Purchased Hose and connectors after 2 weeks connector started to leak. Dismantled connector inner grip lock broke. Purchased another one, while assembling Grip lock broke in my hands. Never will I buy another product of yours. Absolute rubbish!
Hello Geoff, Thank you for your query. Our grip n lock… Read more
I spent 3 hours trying to connect the hub that won't connect – I purchased the Holman WiFi tap timer control, I followed all of their complex instructions to set up the WiFi Hub, but it will not hotspot to my phone as it is required to do, mind you, every time it fails you need to start again from scratch as in the EZ mode it switches back to EZ out App mode as you are told to do, you also need to disable… Read more
your mobile data, re-enter you WiFi password, reset the pairing mode on the hub & rest your phones WiFi connection every time to try to get it to connect, only to have it fail to connect & request you do everything I have just stated so it can just fail to connect again & again, why have you made this product so finicky, I have set up Wifi extenders that are so much easier than this.
Hello Bradley, we are here to help! WIFI connection can be… Read more
Service is well above average – Over a period I have required info about Holman Rain sprinklers and timers and on every occasion they have been quick to answer and solve my problem or query, top marks, Ray. Show reply
Holman 4 Tier Greenhouse - Deteriorates when exposed to the sun! – Bought a Holman 4 tier greenhouse a couple of years ago. The zip on one side has come apart and the clear plastic covering is cracking. The same thing happened to the first one I bought 2 years prior. I rang Holman who advised me: “Its a budget item made to last 18 to 24 months and are not made to stay out in the weather permanently” (don’t… Read more
recall seeing this on the packaging when I bought them!) Personally I would expect a fair bit more longevity for an item like this. Materials used are obviously substandard!
Why Cant I get a lid for my sewer inspection point – I phoned Holman to try and find a lid for my sewer inspection hole. Holman make a unit that has the lid but it also requires me to buy the sewer fitting as well. I was told "we dont sell the lid separately" I asked why was that and the response was because there are so many bits and pieces so we cant sell the lid separately. I found this to be a… Read more
strange justification as the lid is made separately from the unit it fits into. Its not like its a product that is not already made. When I was in Bunnings the other systems made by Holman which had a twist on lid were available separately. So from my view point its just a money grab. Very disappointed and makes me think that if I purchase a Holman product in the future and I need a new washer or attachment that I will be forced to buy a parcel of products. Because of this concern I have no intension of purchasing a Holman product in the future.
Hello Tigerman, we are sorry to hear you are unhappy and… Read more (+2 replies)
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Outdoor lights are absolute rubbish and customer service are no better – My coloured outdoor lights lasted just on 2 years and although I was sent a replacement controller it didn't resolve the issue. So I am left with all these lights and a controller which do not work. The support staff were very unhelpful stating the product worked before leaving the warehouse so there was nothing else they could do. Do not purchase the lighting products from Holman.
Hi Dyllon, Thank you for your review. We need assistance… Read more (+4 replies)
A big thank you to support staff – I purchased wifi hub and wx1s had abit of trouble setting up. After contacting the support team mainly Chris she had me sorted out. In all my years of dealing with support for products i have never came across a more helpful, knowledgeable and lovely person to assist me . A huge thanks to Chris in Perth.
Unable to connect hub to wifi – Purchased the Wi-fi Tap timer WX Hub. This looked like the perfect way for me to manage garden watering whilst away on a trip. Unfortunately after numerous attempts at pairing the hub and phone following directions and troubleshooting tips I had to concede defeat. I am not tec savvy, but have managed to pair other bits in past. I returned the product to Bunnings. I am sure for those who can manage the pairing it is a useful tool.
Support seems to be non existent! – Over a week now and during this time I have sent the following without any response ..... 1 x via Holmans support link (received a ticket no.) - no response received to-date. 1 x another via Homans support link (received another ticket no.) - no response received to-date 1 x Holmans email support (received yet another ticket no.) - no response… Read more
received to-date
1 x via Holmans Facebook page ( received "Hi, thanks for contacting us. We've received your message and appreciate you reaching out.") - no response received to-date
1 x another email support ( and yep, another ticket no.) - no response received to-date
Yes I could phone (and will probably have to due to no response from Holmans at all - except ticket numbers)
For an Australian family owned business, you'd think they would help a lot better.
Well, just have reveived a response from one of the emails - saying they are just catching up to emails from late January (now 14 feb).....seems they need more support staff or, support staff need to pull their finger out!
Hi Dabs, thank you for your understanding. We do deal with… Read more
Very good product – I bought this product from Bunnings this morning having bought a Holman three arm sprinkler a few weeks before. I tested the 4 piece unit which consists of a 3 arm spinner, a butterfly spinner and a pop up two single jet large droplet spinner, all cover large area, I am very pleased with this product an certainly recommend it it is very good value for money at $12.00.
Best in the business – From the retractable hose reel my neighbour purchased to my watering system in my yard, holmans products have proven the test. I now have most of the people in my street buying holman products. Their support service is the best. I highly reccomend all of their products an will be buying more in the future. Show reply
Good range and excellent service from Holman Industries Osborne Park WA – First off, I am not a plumber, or a specialist guttering installer. My DIY project entailed entire guttering replacement with the conversion from metal to plastic. My shopping started with Bunnings, who carry a huge range of Holman Industries products as well as other brands. Holman Industries, I found, had the best Stormwater range with PVC… Read more · 1
fittings with elbows ranging from 5° to 90° radiuses, a variety of M/F, M/M, F/F, F/M end-fitting formats, and a selection of downpipe lengths and diameters. I also found their products to be robust, with a near perfect match and fit of all components. Pricing was highly competitive and overall, good value for money. Of all the companies I contacted directly for assistance, Holman Industries were the only company that reverted back to me timorously, always returning calls if technical staff were unavailable. From reception to their sales department to their technical advisors - they were exceptionally courteous, pleasant and more than willing to assist. The Holman Industries Osborne Park, WA branch is easily one of the best companies I have dealt with in this industry. Highly recommended.
No good do not buy any Holman products – Worst product I have ever brought do not buy this product these dogs have 90% bad reviews there are better products out there do not buy Holman I've had nothing but trouble with every Holman product I've brought
Awesome customer service – Purchased an electric hose reel from Bunnings, it's a great product but the battery failed 10 months later. Called Holman Industries Perth. I had the battery replaced within days and was sent a replacement charger just in case. Excellent customer service, easy return process, you guys are awesome!!
Complete Rubbish – Holman Yardmate hoses are COMPLETE GARBAGE, I don't know how you get away with clamming they have a 7 kink proof rating but crack after a week, I hope someone takes these claims further but i have wasted enough time on your pathetic products...
Exceeded my reasonable expectations – As an almost daily gardener I now buy only Holman gardening products. I recently called them in West Aust (via toll free 1800 no) re a blockage in three year old hose nozzle. The lady, Nadine, was extremely well-informed on their product and instantly said she'd replace it with the current model. About three days later I received the new nozzle. She could not have been more knowledgable and pleasant. Holman for me in future.
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Hi Joe a, thank you for your review. We would love to… Read more