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I places my order a few months ago(in April) and I'm still waiting(July). They ignore my messages and I can't get my money back.
Biggest scam, it's been more than 3 months
I purchased a product in March 2022 for over $600, till now I have still not received it and there are no signs of a refund either
Website is a scam
I made an order in March that never came. I have been following up for my refund every week and getting ignored.
They don't deliver the goods, they don't answer their phone or online chat. Their ABN belongs to a different company which also has little information when searched.
Absolutely terrible !
On the 2nd of April I placed an order and I still haven’t received my order or the refund I have requested many times . This is the worst company don’t ever order anything from them , they are the biggest scam ! I can’t believe it’s now July and I still haven’t gotten my money back . Don’t purchase anything from them you won’t receive your order nor will you get your money back
Terrible company. Do not recommend!
Ordered several items from the store that never arrived. I tried contacting them to get a refund on several occasions with only an apology reply every now and then. Still attempting to get a refund. Would never use this company again.
Pay but don't get the goods
Ordered two stainless steel trolleys and have been waiting 1 month now. Tried calling to talk to someone without luck . Have now filled out the refund form and waiting. Do not shop here is you want to get the items.
Steer clear of this business!
They happily accepted my money, but have not sent my order despite it being almost three months later.
They no longer respond to chat or phone, and have never responded to my emails to ascertain more information regarding my order, or to confirm a refund.
This is an absolute scam website, avoid at all costs.
BUYER BEWARE!!...... Don't waste your time or money.
BUYER BEWARE. Never sent item after 2months. I wrote emails they did not reply. I ended up opening a dispute with my bank and got a full refund. Do not waste your time and money. These people are thieves
Just an update on my previous posts about these scammers, whom I had paid for a guitar that never came and no refund. Fair Trading said they couldn’t help me as they couldn’t contact these people (bit slack on Fair Tradings part I feel, what are they there for???), anyway Zippay have managed to get my money back as I had paid for it through them. Very happy and hope this lot are closed down permanently.
Reported in ACCC
I have reported them as scammer in ACCC. I don't care about my $76 but just want to let others to beware of them and report them as scammer as well.
Bad website and Worst Customer Service
Cancelled order which was posted after 2 months and requested refund which wasnt processed even after 4 months. SCAM Website. STAY AWAY
Chairs ordered & not received
Ordered chairs on the 24th March 2022 still no chairs the excuse was that had staff away due to Covid. I get that but not to receive 3 months later is a joke. It is now 26th June 2022and still no chairs. I have requested a refund through the bank but I am still waiting on the bank to refund the money. Never again will I order through this company.
Scam!!! Do not lose your money
Bought something in April, no response and no sign of delivery. No email response. Clearly they're spammers. Don't get fooled by their cheap prices.
Report to Bank or Lenders to get Refund
Update 30/6/22 raised dispute with ZipCare few weeks ago and received full refund today 30/6/22...
Update23/6/22 BuyersBeAware.... I have noticed on website they have dropped prices further on items for unsuspecting customers to purchase online HAP website and be scammed by not fulfilling order or refund... also still no reply to my communications for request of refund...
So BuyersBeAware Do not purchase from them...SCAMMERS
Published 17/6/22... All the complaints listed here I should have read before purchasing...
14/5/22 purchased item $159.99 online checkout verified delivery 2-8 days
Waited 2 weeks
No updates of dispatch or delivery
Began to make inquiries ...
Questions & Answers
My order number is 71463.l cancelled that item.l did not get refund till now
you won't. every time you follow up for the refund they have a typical reply for you "Your order has been processed, we will send you the tracking details when it is ready if you like to cancel your o...rder please fill in the refund form in link provided". I filled out the refund form 3 times and nothing happened. They will keep sending you this reply until you give up. So better report them on scamwatch and ACCC and wherever you can to stop people buying through them. Forget about your money it is gone.
Please tell me why I haven't received my lounge you sponsored HAP. I'm calling the police is I don't get my lounge.
looks like many people made the same experience than I did. what are you thinking about putting in a class action, suing the Cheater ??
Best regards Heinz
[Email Address Removed]
not worth throwing good money after bad
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