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Home Appliances Plus

Home Appliances Plus

1.3 from 1,658 reviews · View Statistics
See the Best General Merchandise Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Home Appliances Plus

Reviews

  • Product Quality
    1.9 (533)
  • Return Claim MadeYes (211) · No (788)
  • Shipping
    1.5 (626)
  • Warranty Claim MadeYes (37) · No (954)
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Terrible

published

I places my order a few months ago(in April) and I'm still waiting(July). They ignore my messages and I can't get my money back.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
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Anila K.
Anila K.Sydney, NSW

Biggest scam, it's been more than 3 months

published

I purchased a product in March 2022 for over $600, till now I have still not received it and there are no signs of a refund either

Incentivised Review No
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Natasha
NatashaSydney, NSW
  • 2 reviews
  • 2 likes

Website is a scam

published

I made an order in March that never came. I have been following up for my refund every week and getting ignored.

Product Quality
1/5
Shipping
1/5
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Jenine
Jenine
  • 3 reviews
  • 1 like

DON'T BUY

published

They don't deliver the goods, they don't answer their phone or online chat. Their ABN belongs to a different company which also has little information when searched.

Incentivised Review No
Return Claim MadeNo
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General Merchandise Shops

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  • Verified

Absolutely terrible !

published

On the 2nd of April I placed an order and I still haven’t received my order or the refund I have requested many times . This is the worst company don’t ever order anything from them , they are the biggest scam ! I can’t believe it’s now July and I still haven’t gotten my money back . Don’t purchase anything from them you won’t receive your order nor will you get your money back

  • Thumbnail
Incentivised Review No
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Ash
AshSouth East Queensland, QLD

Terrible company. Do not recommend!

published

Ordered several items from the store that never arrived. I tried contacting them to get a refund on several occasions with only an apology reply every now and then. Still attempting to get a refund. Would never use this company again.

Product Quality
1/5
Shipping
1/5
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Patric
PatricSydney, NSW
  • 3 reviews
  • 1 like
  • Verified

Pay but don't get the goods

published

Ordered two stainless steel trolleys and have been waiting 1 month now. Tried calling to talk to someone without luck . Have now filled out the refund form and waiting. Do not shop here is you want to get the items.

Incentivised Review No
Warranty Claim MadeNo
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  • Verified

Scam website

published

Steer clear of this business!
They happily accepted my money, but have not sent my order despite it being almost three months later.
They no longer respond to chat or phone, and have never responded to my emails to ascertain more information regarding my order, or to confirm a refund.

This is an absolute scam website, avoid at all costs.

Shipping
1/5
Incentivised Review No
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BUYER BEWARE!!...... Don't waste your time or money.

published

BUYER BEWARE. Never sent item after 2months. I wrote emails they did not reply. I ended up opening a dispute with my bank and got a full refund. Do not waste your time and money. These people are thieves

Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
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General Merchandise Shops

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DeeTee
DeeTee
  • 3 reviews
  • 2 likes

An Update

published

Just an update on my previous posts about these scammers, whom I had paid for a guitar that never came and no refund. Fair Trading said they couldn’t help me as they couldn’t contact these people (bit slack on Fair Tradings part I feel, what are they there for???), anyway Zippay have managed to get my money back as I had paid for it through them. Very happy and hope this lot are closed down permanently.

Product Quality
1/5
Incentivised Review No
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Raza Aftab
Raza AftabPerth, WA
  • 2 reviews
  • 1 like

Reported in ACCC

published

I have reported them as scammer in ACCC. I don't care about my $76 but just want to let others to beware of them and report them as scammer as well.

Incentivised Review No
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Mansi
Mansi
  • 2 reviews
  • 2 likes

Bad website and Worst Customer Service

published

Cancelled order which was posted after 2 months and requested refund which wasnt processed even after 4 months. SCAM Website. STAY AWAY

Product Quality
1/5
Shipping
1/5
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General Merchandise Shops

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Chairs ordered & not received

published

Ordered chairs on the 24th March 2022 still no chairs the excuse was that had staff away due to Covid. I get that but not to receive 3 months later is a joke. It is now 26th June 2022and still no chairs. I have requested a refund through the bank but I am still waiting on the bank to refund the money. Never again will I order through this company.

Product Quality
1/5
Incentivised Review No
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Scam!!! Do not lose your money

published

Bought something in April, no response and no sign of delivery. No email response. Clearly they're spammers. Don't get fooled by their cheap prices.

Incentivised Review No
Return Claim MadeYes
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Report to Bank or Lenders to get Refund

published
Incentivised Review No
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Questions & Answers

Shinto
Shintoasked

My order number is 71463.l cancelled that item.l did not get refund till now

1 answer
Raza Aftab
Raza Aftab
Katherine B.
Katherine B.asked

Please tell me why I haven't received my lounge you sponsored HAP. I'm calling the police is I don't get my lounge.

2 answers
Erica G.
Erica G.

Report them also to office of fair trading and do a dispute through your bank as goods not received. My bank got my funds returned was purchased through my credit card. Good Luck

bignole
bignole

sorry Katherine but you've done your dough....you wont be getting diddly from them

Heinz007
Heinz007asked

looks like many people made the same experience than I did. what are you thinking about putting in a class action, suing the Cheater ??
Best regards Heinz
[Email Address Removed]

1 answer
bignole
bignole

not worth throwing good money after bad

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Details

CategoryOnline Shops and General Merchandise Shops
Offers Free Standard Shipping No
Visit official website
  • ABN: 12570668871

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