800 reviews
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homegroup' build quality is very good, whatever you have decided on paper, you can see in results. the house was beyond our expectations. we are very happy with the process and work. Show details · 1
The process of building with Home group WA has been excellent. Having build previously with other builders we entered this adventure with some trepidation. However, Home group have delivered a product that exceeds our expectations. In addition, the levels of transparency of activities and timelines provided through the app was excellent. Show details · 1
We had a great experience with Home Group, especially working with Jason throughout the initial sales process. From the beginning, he was friendly, approachable, and nothing was ever too much trouble. We had significant difficulty finding a builder willing to work with our awkward block shape and limited build area, but Jason took the time to… Read more · 1
really listen to what was important to us, our lifestyle, and our budget. He customised our plans to suit our block perfectly while still delivering everything we wanted in a home.
A special thank you as well to Penni in Contracts, who has been incredibly supportive, responsive, and helpful in guiding us through the process so far. The whole team has made what could have been a very stressful experience feel exciting and manageable.
We’d also like to thank Joanne for helping us with our colour selections. She made us feel truly heard, understood the vision we had for our home, and worked closely with us to create a design plan we are so excited to see come to life. She was incredibly friendly and made what initially felt like a very daunting process feel easy and stress free.
The whole team has made what could have been a very stressful experience feel exciting and manageable. Highly recommend Home Group and the team, we’re so excited for what’s to come. Thank you again!
Reviews with attachments
I can’t fault Home Group at all. We had an amazing experience with them from start to finish! Their work is up to standard and we love our new home. Show details · 1
- +2
Homegroup have been exceptional throughout the whole process of building our family home. From slab down to keys in just 7 months all the trades were perfectionists and very tidy. The communication was outstanding kept in the loop at all times as to what was happening next. Our supervisor was amazing if we ever had any questions he would always… Read more · 1
get back to us with the answers. Overall experience has been amazing and if we build again in the future we will 100% choose Homegroup WA.
I got my house in the given time frame. Special thanks to the whole team for their cooperation with us. All tradies did their job with perfection . During construction they update us on time. Show details · 1
Building our first home was honestly overwhelming—we had zero experience and didn’t know where to start. But choosing Home Group turned everything around. From pre-build, construction, and even after handover, they supported us every step of the way. But we are especially grateful to Clive Weeden—he made the entire journey feel smooth and… Read more · 1
manageable.
He’s the kind of person who truly goes above and beyond… even replying to our messages at 3am That level of dedication and care is so rare.
We never felt alone in the process. Every question—big or small—was answered with patience, and everything was explained clearly, which gave us so much confidence.
Even now, their support continues—and that says everything about the kind of team they are.
If you’re thinking of building, this is your sign. Go with Home Group—you’ll be in the best hands
- +2
Fantastic and well managed from start to hand over. Workmanship and quality of products was to a very high standard. A minor issue with an incorrect colour oof tile choice was handled quickly and professionally. Show details · 1
Really happy with my home built by Home Group. The place is clean, modern, and well finished, and the whole process was straightforward. You can tell there’s good attention to detail. Would definitely recommend them. Show details · 1
We had a really great experience building with Home Group. The whole process was smooth, and the team was professional, responsive, and easy to work with from start to finish. We’re very happy with the outcome and would highly recommend them to anyone looking to build Show details · 1
- +4
Our build was completed in 7.5 months. The communication was consistent and transparent with replies to emails or messages was perfect. Great quality material, amazing workmanship and i highly recommend Homegroup Show details · 1
We just got the keys from our new build home by Home Group WA and we are extremely impressed with how it turned out the fact that we are living in Melbourne and didn't have the chance to visit it while in construction. We are satisfied with the quality and finish of the house though there are very minor issues but still happy on the outcome. We… Read more · 1
are also grateful to the Home Group Team for their patience and constant updates from quotation to finish of the build. Thank you and we look forward for another building journey with you in the near future.
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- +1
Just finished completing our second build with Homegroup. They were very honest upfront regarding admin and build timeframes so were fully aware from the start how long the process was going to take. Admin stage took just under 6 months including all financial aspects & updates logged on the portal promptly. Prestart options had changed slightly… Read more · 1
since our first build and found the options slightly limited but we did have the option to source alternative carpets directly via carpet call and tiling from Crosby's
We progressed into construction stage (7 month completion) with slab down in September, given the time of year we were hit with a number of public holidays and shutdowns (Xmas/NY) and officially got key handover in April.
Our supervisor jordan & liaisons (Emily/Kate) acted promptly with any queries we had during the build. During this stage we did find the portal updates reduced but we lived locally so was able to see what progression was made.
All in all happy with the our home and would choose homegroup again.
Building our home was something I went into feeling nervous, but Claudia, beth Steve and everyone else involved were incredible. especially as a single parent wanting everything to be absolutely right for my son. With his additional needs, this wasn’t just about finishes or aesthetics. It was about safety, accessibility, comfort, and creating a… Read more · 1
space where he could truly thrive.
From the very beginning, the building company exceeded every expectation I had. They didn’t treat this like just another project—they took the time to genuinely understand our situation. They listened. Not just politely, but with real care and intention. Every conversation felt like it mattered, and every concern I raised was taken seriously.
What stood out most was how proactive they were. They didn’t wait for me to ask for adjustments—they offered thoughtful suggestions to make the home more functional and supportive for my son’s needs. From wider walkways and practical layouts, to ensuring everything was safe, easy to navigate, and future-proofed, they approached every detail with purpose.
Throughout the build, communication was consistent and reassuring. I was kept informed at every stage, and I always felt included in the process. It made such a difference knowing I could trust them—not just to build a house, but to create a home that truly worked for us.
When it came to the final result, I was honestly blown away. Everything was finished to such a high standard, and you could see the care that had gone into every detail. But more than that, they made sure it was perfect for my son. A place where he feels safe, supported, and comfortable—and where I feel proud and at peace knowing I’ve given him that environment.
This wasn’t just a build. It was a life-changing experience. I’ll always be grateful for the way they treated us—with compassion, professionalism, and genuine heart.
- +7
Todd is absolutely fantastic! He’s very knowledgeable and gives amazing advices from the beginning to the end of whole building process. We really appreciate to have him to help us all the way. Can’t recommend him enough!!! Even with the building time and quality they are amazing finishing in 10 months. Highly recommend them !! Show details · 1
I recently completed building my first home with Home Group and I’m really happy with the result. The process was well organised and professionally managed, with clear communication, well-explained timelines, and prompt responses to any questions I had. The quality of workmanship is excellent, and the team was supportive and genuinely focused on delivering a great outcome. Definitely recommend. Show details · 1
This was our first time building a home from scratch, and honestly we couldn’t have asked for a better team to guide us through it all. From start to finish, everything felt really well organised and smooth. The team was always easy to reach, quick to respond, and genuinely took the time to listen to our concerns and understand what we wanted in… Read more · 1
our home.
We really appreciated how they balanced giving expert advice while still respecting our priorities and ideas for the design. It made the whole process feel collaborative rather than overwhelming.
We’re so happy with how everything turned out — the final result is exactly what we were hoping for. Thank you to the team at Home Group WA for helping us make all the decisions and bring everything together so beautifully.
Couldn’t recommend them more!
We recently built our home with Home Group WA and had a really good experience overall. The whole process felt straightforward and much more enjoyable than we expected. Home Group WA’s team was easy to talk to and always kept us updated. Whenever we had questions, they were quick to help and made things clear for us. We’re really happy with the… Read more · 1
quality of the build and how everything turned out. It looks great and feels like a home we’re proud of.
Home Group WA also finished on time, which we really appreciated.
We’re glad we chose Home Group WA and would happily recommend them to others.
Latest follow-ups
I just want to say a big thank you to the amazing team of Homegroup Melbourne Ashley T (Home Consultant) – Ashley was great to deal with from the start. Very approachable, patient with all my questions, and always willing to explain things clearly.… Read more · 1
He made the whole process feel less overwhelming and really helpedme to choose the right floorplan
Penni W (Admin Consultant) – Penni was very organised and helpful throughout the admin side of things. She kept everything moving smoothly and was always quick to respond whenever I had questions
Jo-anne W (Colour Consultant) – Jo-anne was fantastic during the colour appointment. She took the time to explain every option in detail and really helped me choose finishes that suited my style and budget. She never rushed the process and made sure I understood everything before making decisions. It honestly made the colour appointment such a great and memorable experience
Gina B (Manager) – Gina is very easy to deal with and genuinely considerate of clients’ requests. It’s reassuring knowing there’s someone at that level who is approachable and willing to listen
Even the reception team and other staff have been very professional and welcoming. Although Homegroup is a volume builder, they never made me feel like I was just another number. They really made me feel looked after throughout the process. The team has been transparent, flexible, and very professional
Well done to Homegroup for putting together such a great team. I feel very blessed to have them supporting me through my build❤️
Follow-up · Flooring samples: The flooring samples were fairly true to the final product, though there were slight differences in tone once installed due to lighting and space. Colour studio: The colour studio was easy to navigate overall. The layout made sense and the staff were helpful in guiding decisions without making it overwhelming. Kitchen… Read more
Our build with Homegroup has been awesome. From the initial consultation with Kirk to key handover by Renee, our experience has been mostly flawless. Then once we moved in, Lynn from the maintenance department has addressed most of the issues raised… Read more · 1
promptly and effectively. I would highly recommend Homegroup. Couple of my friends are also building with them, they were so impressed with our luxury kitchen setup. We love our newly built house.
Follow-up · - How functional is the garage space? The garage space the builder had designed was standard double garage. I updated it to include a storage space. - How energy efficient is the home? 6, When we committed to build, we didn't required to match rating 7. Since then we have added solar panels after handover. - What landscaping options were included? Homegroup doesn't include landscaping I believe. Ours was included through the land developer.
Everything about dealing with HomeGroup was professional and first class. The build time was very reasonable and every question or concern we had was addressed same day. I can't recommend HomeGroup highly enough, especially our site supervisor Troy… Read more · 1
who treated building the house as if it were his own. Start to finish it was totally pain free. We would definitely build with them again.
Follow-up · In answer to the questions: Was the incentive worthwhile? I would have written this without the incentive. The incentive didn't stipulate you had to give a 5 star review, I gave that not because I'm a shill but because HomeGroup were genuinely great to deal with. What electrical aspects excelled? None. The electrical work was pretty standard, we… Read more
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In-depth reviews
I’ve been working with Jason Sbriglio from the Sunbury, VIC Display Home office through the preliminary (design) stage of my project and overall it’s been a positive experience. Going into the process, I had quite a number of questions and areas I wanted clarity on, particularly around scope, inclusions, and how certain details would be handled.… Read more · 1
Throughout this, Jason was consistently responsive and made the effort to address everything I raised. He took the time to explain things properly and ensured I was comfortable with each step before progressing, which I appreciated.
There were also multiple concept reviews and design iterations along the way. Jason was accommodating in working through changes and adjustments rather than rushing decisions, which made the process feel more collaborative and tailored to what I was trying to achieve.
One thing I found was that the process worked best when I was actively engaging and asking questions, as Jason was always willing to provide further detail and walk through options when needed. Having that open line of communication made a big difference. If anything, I think the experience could be further enhanced with even more proactive design input and visibility early in the process, just to help guide decisions from the outset. That said, Jason was always helpful whenever I reached out and took the time to walk through things when needed.
Overall, Jason is professional, easy to deal with, and committed to helping move things forward while addressing client concerns. Based on my experience so far, I’d be comfortable recommending him to others going through a similar stage.
What can I say….. Clive and Home Group were exceptional to deal with. Clive is so bubbly and outgoing and he really knows his stuff. We never thought we’d ever be able to own our own home let alone build our dream first home but with Clive by our side and his people he made it happen. I will forever recommend Clive, he not only helped us build our… Read more · 1
home.. he became one of our greatest friends. the whole process was easy, they built everything on the outside first so during winter they didn’t need to postpone the build as they had the roof on so could keep going inside. All we wanted was a home to bring our kids home too after having to relocate to Perth for cancer treatment for our youngest daughter. They deserved to be able to come back to their own home and Clive and Home group plus Byron our broker made it happen. We will never be able to repay them for taking a chance on us and making our dreams and goals come true ❤️. P.s if you build with Clive ask him about his brilliant idea on the hidden scullery - you’ll definitely get the WOW factor
I had the pleasure of meeting Sumit Sondhi from Home Group at the Alamora Display Village in Tarneit, and I can confidently say it has been an outstanding experience. This is the second home I am building with Sumit, and once again, he has gone above and beyond. This time, my situation was quite challenging — my previous home had been burnt, and… Read more · 1
my land had an irregular shape. Despite these complexities, Sumit guided me every step of the way with patience and expertise.
He not only helped me design a home that perfectly fits the block, but also advised me on how to get the land cleared and prepared. What truly stood out was his constant availability — whether it was for professional advice or simply someone to talk things through with, he was always just a phone call away.
After four months of discussions and planning, my dream home is finally becoming a reality. Sumit has utilised every bit of available space brilliantly and has customised the design to suit all my needs and preferences.
His patience, dedication, and attention to detail are truly commendable. I cannot recommend him highly enough. A sincere thank you to Sumit — he is truly a valuable asset to Home Group
Positive reviews
I had a really positive experience building with Home Group. From start to finish, the team was professional, supportive, and easy to work with. Communication was clear throughout the process, and they were always willing to answer questions and keep us updated. The quality of workmanship and attention to detail and the whole experience felt… Read more · 1
smooth and well managed. I am very happy with the final result and would gladly recommend Home Group to anyone looking to build their home.
I had an amazing experience with Anu from our very first meeting. The design process, upgrades, and suggestions were all delivered exceptionally well. He consistently went above and beyond to create a beautiful house plan, making the entire experience smooth, professional, and enjoyable. Show details · 1
Extremely happy with our new home. Whole process from the initial design to finished home was well managed throughout with excellent communication. Emails were answered promptly. No major build issues. Minor issues fixed prior to handover. Excellent workmanship and high build quality. Show details · 1
Negative reviews
Stay away from Home Group unless you are prepared to manage every part of the paperwork yourself. Our experience exposed an administrative mess. We faced a major flooring dispute, confusing documentation, missing key records, and zero accountability when concerns were raised. Instead of resolving the issue like professionals, the response was to… Read more
rely on signatures and technical loopholes.
The sales process may look polished, but when problems arise, that polish means nothing. If you build with them, document absolutely everything because their internal process was not something we would trust again.
They might count this as a win at VCAT, but experiences like ours cost businesses far more over time than they realise.
I dont ever write reviews but this one couldn't resist. Building our forever home was supposed to be a highlight of our lives, but Home Group—specifically our pre-start consultant [Name Removed] has turned it into a nightmare of anxiety and regret. We entered our pre-start meeting with a $30,000 upgrade budget, ready to invest in our dream.… Read more
Instead, we walked away spending only $12,000, not because we were being frugal, but because we were actively discouraged and misled by [Name Removed]. Every time we asked for an upgrade we truly wanted, we were met with an "exhausted" attitude and verbal price-gouging designed to scare us off.
For example:
Square-Set Ceilings: she told us it would be $5,000+. We have now found out from other clients it is a $600upgrade. I would have 100% proceeded if I were given the correct price.
Electrical Upgrades: We wanted Arteor Mirror White switches; she dismissed us with a verbal estimate of $4,000–$5,000 without even checking.
Feature Paint: We were told a dark theatre room would cost $800 ($200 per wall) and would likely be rejected anyway. Other clients got it for $153.
We had to constantly ask if upgrades were available. Upon request, she finally showed us carpets, but otherwise, she did not even offer them. Many of these items were pre-selected in the portal prior to the meeting, but she had not looked at the portal or our emails at all. She didn't even bother to mention standard options like robe fit-out upgrades or tile-insert floor wastes, along with many others.
Furthermore, she blatantly said no splashback or tile upgrades were available and that we had to pick from the five tiles in the base range provided. We had to find out these existed after a friend recently did his pre-start with a different consultant. As a "professional" consultant, it was her job to show us the range. Instead, she sat there entering data for 20 minutes at a time while we sat there doing nothing, then she blamed us for the meeting running over.
Because of her laziness and blatant misrepresentation of costs, we are now mid-construction on a home that is missing the features we wanted. Because of her poor way of working, the signing got delayed, which opened the clause that the 14-week site start need not be honored; hence, the site start took 6 months.
Pre-start has always been the most exciting day in all our builds except for this one. Our selections with wider ranges have always concluded by midday. But here, a lazy and incompetent employee got us doubting the builder itself.
Hi there, thank you for your honest review. Prestart… Read more
It is a shame I’m re writing my review. A review which I did pre maturely. Upon picking up my keys I was told that all my outstanding items from PCI were completed This was not the case. Half the items were completed and the two more difficult were not. This was home groups first mistake and lie. The supervisor who said all the work had been… Read more
completed had not been. It’s been a month and I’m still chasing my tail to try to rectify an issue. This is costing me time and money.
On a more serious issue a home groups representative found their way it to my house after handover. No real answers just deflection. Trying to out it back on me. Terrible .
Makes me nervouse about having to call them back if another issues arises down the track.
Dealing with their admin since I made my last payment and since I got my keys has been an absolute joke.
They have wiped their hands clean. Got their money and forgot about their customers.
This is the long story short. I will never use home group agains.
Thank you so much for your kind words. We’re so… Read more
Recent reviews
Our build was managed very well with excellent communication all through out the build, the final cost came up under budget which is awesome the end result was more then we expected we love it Show details · 1
We couldn’t be happier with our new home! The entire build was managed extremely well—communication was clear, and the process stayed on track from start to finish. The build was completed ahead of schedule, which was a fantastic surprise. Not only that, but the final cost came in under budget—a huge win for us. The workmanship is top-notch, and… Read more · 1
we’re absolutely satisfied with the result. We can’t recommend home group enough for anyone looking to build their dream home!
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Hi Faris, our construction process is strictly… Read more (+1 reply)