Make my life so much easier
My direct contact with Hometime is Krystina Elsom and she is very professional. I am happy to have her taking care of my beloved apartment. She did a little bit of interior and a whole lot of cleaning (we have massive window and balconies) before listing. The occupancy and return is good. All clients gave 4/5 review on Airbnb. We could not think of one thing we do not like. Best service ever!
The best thing I ever did!
Switching from self-managed to Hometime was the best thing I ever did! Hometime have increased my net earnings, whilst taking away the hassles. I wish I had switched earlier. Abdullah Mohammad made sure the onboarding was seamless. James Avramides is an amazing property manager. He is extremely passionate about what he does and provides outstanding service, going above and beyond. I love that he manages my properties as if they were his own. Abdullah and James have been particularly supportive during the challenging times of the COVID-19 pandemic. I highly recommend Hometime, Abdullah and James.
Hometime manage our 1 bedroom Brisbane unit. Occupancy rates are well over 90% each year. I do nothing, they do everything As a private individual there is no way I could manage this unit with this amount of occupancy/turn over and marketing so it’s worth every cent. It’s their tech combined with having a personal contact. It’s a 5 from me.
Outstanding service from James Avramides
I have worked with James Avramides from Hometime previously and cannot recommend him high enough. His customer service was exceptional. He was friendly, highly punctual and 100% reliable. Whatever he says he will do, happens quickly and thoroughly. He is the ultimate professional.
Professional and personal attention
Krystina of HomeTime has maximised our rental potential with her styling expertise. She has been a pleasure to deal with. In particular, Krystina has gone the extra mile to style our property and get it market-ready very quickly and she is always available to assist with any queries. Thank you for the excellent service!
Management and income, the best so far!
Hometime are the fourth short term rental company I’ve tried since 2015. I've put 6 properties with Hometime since the beginning of 2019, this has gone very well but after the past 6 months income performance they are now, officially, by far the best.
Getting James Avramides as my property manager has been vital to starting my airbnb business.
James totally gets that our guests are paying for a seamless and perfect experience. He is on it 24/7.
His communication and treatment of myself and our guests has been proactive, empathic and swift.
James truly goes the extra mile and I am looking forward to building my airbnb business with him.
Seamless and stress free
We recently upsized and wanted to rent out our home but didn't have the capacity to manage rental ourselves. We weren't sure whether to go with long or short term rentals but knew we wanted a professional and reliable one stop shop. Once we'd met James Avramides from Hometime we were sold on Airbnb and knew our beloved home would be in good hands.
From the outset he has provided valuable advice, continually goes above and beyond and does all of this with a friendly smile. We're not sure if he ever switches off as is always prompt in respo...nding. We sleep easier knowing that James will just take care of things. I'm sure our guests feel the same way. Hometime provide monthly statements and the experience from signing up to date has been pretty seamless and stress free - most of this is attributable to James' fantastic management. Can't recommend his services highly enough!
Great property management and communication
I have been leasing my apartment out on Airbnb via Hometime full time for over a year. My property manager, James Avramides, is a gamechanger. He quite literally cares for my place as if it’s his own and has brought brilliant ideas for improving the look and feel to increase revenue. There’s no way I would be able to manage bookings, cleaning and queries without a service like Hometime, and their property managers are experienced and proactive.
Excellent personable service
James Avramides was my case manager looking after my property.
At all times he is professional yet friendly. His attention to detail is superb and there is nothing that’s too much bother for him.
His tastes are top notch and his ideas to make my property more attractive to guests were spot on.
If you’re looking for the absolute right person to manage your property who will make themselves available to you no matter what the issue, I could not recommend James more.
Finally, I wouldn’t hesitate to have him look after anything of mine. He’s a one in a million.
Overpriced, better options exist
Nice enough staff but they add no value to the rental property market. Excessive cleaning fee charges and the highest commission in the market. Nightly rates are low due to the high cleaning fee and they don't even adjust rates up for special events, school holidays, etc. Sad that they are buying up their competition which spreads the problem wider. Just another tech startup that will make some quick money for it's founders but leave a trail of destruction when it busts. There are better options out there, keep searching!!
Good, but only half of the time
Melbourne City Apartment, have had the property with Hometime for about 2 years now, not sure the 16% (management) fee can be justified when I need to regularly correct the cleaners work (this has been raised repeatedly but have basically given up), furniture is repeatedly in the wrong place even when listing photos are used as reference. Sundries like, soap, bin liners, hell toilet paper! Are never replenished nor are you ever informed. Essentially Im having to sense check everything. Although through a false pseudonym (and likely profile phot...o) the communication with the guests is surprisingly good, however when issues arise that I believe I should be informed of, Im not. This results in me finding out during my checks of the place removing any perceived integrity especially when things go missing or their rather poor attempts to discreetly correct the issue. There is a definite market for a better service.
Best team, great service
I highly recommend Hometime. I waited to provide an accurate review and was very happy with the service from day one. A huge thanks to the awesome GC team! There is no way I could provide my own AirBnB service to the same quality and I knew I needed an external service, my Hometime team have worked very hard to ensure our guests are happy and comfortable and look after my place and belongings with great care, absolutely zero regrets.
- Verified customer
Best Airbnb Management Experience
I highly recommend Dom Morabito and his team at Hometime Sydney. They are professional and specialise in short term rental market through the Airbnb platform. I had a great experience using their services, including:
Onboarding - Due to the unexpected departure of the long term tenant and the urgency of my pre-booked travel plan. I had to find a property manager in less than ten business days. Dom, who was my dedicated account manager and his team were very efficient and organised. They managed to provide recommendations and onboard my home be...fore my departure, this was a great relief for me and the outcome I appreciate. Property management - My home was listed on Airbnb hosted by Superhost, which differentiates the property and stand out from others. Guest vetting, queries, keys transfers and issues were all taken by good care. Great positive guest reviews were received on the listing. The property's condition is just like how it was when Dom took over initially. Their cleaning service is excellent and very thorough each time every time. Communication and feedback - Dom and his team were very responsive and attentive to my queries; any concerns I had were addressed promptly. They are transparent and provides a portal where I can access occupation and financials easily. Overall, this is my best Airbnb management experience and very happy to have found Dom and his team.
Wouldn't be on AirBnB without Hometime
We are overseas for six months of the year and engage Hometime to manage our property on AirBnB whilst we are away.
We wouldn't contemplate doing this without them as it would otherwise just be too difficult vetting guests, responding to their queries and any problems and making sure that our home is beautifully clean and well presented each time.
Dom Morabito and the rest of the Sydney Hometime team perform all these tasks in a friendly, efficient and effective way.
Saved My Life!!
I can wholeheartedly recommend Abdullah and his team at Hometime in Sydney. I had to rush back to Perth for a family crisis and the Hometime team tended to all the smaller maintenance issues which arose when I first rented out my flat. Abdullah and his team ensured my place was rented at least 90% of the time despite the crowded Bondi airbnb market. The reviews I had from guests were very, very positive. The cleaning was timely and thorough and I didn't have any of the hassle associated with renting out a flat. I think a great option if you don't have time to handle yourself and even if you do!
Brilliant Property Management Agency
Hometime have been absolutely brilliant with managing our property. Everything is taken care of so we don't have to worry at all about guest management. The property was always expertly cleaned and well maintained. They are an incredibly responsive team and they are a pleasure to deal with. Whenever we have enquiries they are immediately onto it. This company has one of the best customer service experiences for owners on offer in the market. I highly recommend Hometime to anyone looking for a property manager.
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