Hoover Action Pets
124 reviews
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Best hair vacuum ever – Bought from Godfrey's and asked what a great vacuum for cleaning hair was. This vacuum didn't disappoint. The spinning head makes cleaning hair a breeze Show details
An excellent machine for pets! – I own owned this model for the past 7 years and it has never let me down, I use this machine once a week and it will never fail to get rid of all the imbedded dust bunnies and cat fur. The suction of this machine is absolutely immaculate, and the noise level of the Vacuum is very quiet, the bag compacity is quite large considering this is a… Read more
smaller machine. The onboard attachments are an absolute life saver, although I would've liked to see the dusting brush on board. The power head is very useful with the strong bristles and blue LED lights for seeing hidden dirt, the carpet and floor head combined are useful, but I mostly keep the power head off when on the tiles as its convenient and it has a much bigger gap for getting dust.
When I first looked at the machine in Godfreys the employee had told me when I first use the power head, I should try it in the dark, and oh my god, I never knew that much cat fur was in the carpets (our old retired Kambrook Jaguar was stinky and is used for the cars now).
Although I do want Hoover to answer this question in the comment, sometimes when I am using the machine it will turn off and the blue lights on the power control start flashing, what does that mean? (Its only happened once or twice).
I do see what people mean by the machine 'tipping over' because of the four wheels but I believe that they are just tugging it quite hard because most people do not care for their machine properly. If this machine was still on the market, I would certainly buy it again, although I would like the dusting brush to be onboard. I hope that people feel the same way about this machine like I do.
I will continue to love this machine's outstanding performance, and durability, the price as well was very convent.
Cheers. B.Builds
Belying the smooth talk on their ads, the Hoover Action that I have is disappointing. It boasts a HEPA filter, etc. and has that power head, alright. It looks really good and solid, too. But I hate taking it out because every single time, there is trouble. The dust receptacle has assembly parts that are flimsy and breakable and its fit into the… Read more
base is not user-friendly. There were many times I have had to lug it back to its place in the cupboard and lug it back out another day to try my luck again. Also, being bagless, it's a devil of a job to empty the collected dust into a bin. I have to take it all the way into the yard and reach down into the bottom of the kip, wearing a mask to escape the cloud of dust that rises up, but Idk what could be the solution for that, except to go bagged, which has its own problems, hence the invention of the bagless. But the worst problem of all is that fallen human hairs on the carpet get wound extremely tight into the tooth-like parts of the quite powerful brush head and stop the machine. I have cut my fingers every time I pull them out because they get that TIGHTLY wound, it's unbelievable, because of the powerful spin. Also, the first and only time I made bold to wash the parts, I regretted it. I had to lug it all the way to the shop that I bought it from, Godfrey's, Liverpool, Sydney and to this day I don't understand what had gone wrong. But the woman there fixed it, doing this and that, and she did not charge me for it. I had to buy a new filter or something. All in all, though a very good product otherwise, it's an a very unsatisfactory eternal source of tension in my house. It's s not something I can throw away for anything else in the market, because there's no guarantee that others could be better. In short, the vacuum cleaner industry leaves much to be desired. May be no better design is possible, but then it should not be so highly priced. However cutting edge, a machine is only as good as its weakest parts. There seems to be no VC for the domestic market that's even close to perfect. Talking about 'industrial', the commercial carpet cleaner, whom I hire once in six months for $400, also does a dud job, leaving sticky residue on the surface after his treatment with so-called detergent and deodorant. I need a large, household steam-cleaner for my carpets, but I don't know where to find it. No wonder people are ripping out their carpets and going for floor tiles, which would be such a shame if I am also forced to do that because a clean carpet can be such a pleasure, especially in winter. Edit: I wish manufacturers were as professional in the products they sell as this site, Product Review, is professional and user-friendly in the service/s it provides. Thank you, PR!
Reviews with attachments
Once I found them - the REAL Hoover (Godfrey's) They were magnificent – I wrote a scathing review. Hoover got back to me immediately. I was shocked. I had been trying to contact their customer service for over a year. They informed me that they were NOT part of Hoover Australia or Hoover FaceBook, both of which I had inundated with queries regarding design faults in my Action Vacuum. I did as they suggested and… Read more · 1
contacted Godfrey's, whom I had purchased from in 2021. They asked me to bring it in, which I did. They were nothing but gracious. I took it in today and was told what the problem was. And how to avoid it in the future. It was a human error, he could see by taking the vacuum apart that it had been barely used but it had been over-filled so that the filters could not work well enough. Dust and dog hair from the first ever vacuum, hidden where dust and dog hair should not go. Okay, I was abashed. It wasn't me... it was an over-zealous vacuum queen who didn't know when to stop. I felt ashamed but he (I didn't get his name) did not make me feel bad because... shit happens. Hoover, once I got on to the right people - were upfront and honourable. Here I was thinking that yet another old reliable company had fallen into greed and now I am here stating that they are the real deal. They just need to somehow get their service department easier to find. DO NOT GO TO Hoover Australia or Hoover FB, there is no relationship. It's barking up the wrong tree. Go straight back to your Godfrey's or wherever - their brand is still excellent.
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Powerful & compact – So far I'm loving this little vacuum, especially as it has the power head which makes it so easy you could almost do it with 1 finger & having 3 cats it pick up all the hair and the amount of dust collected totally surprised me. The Hoover Action is a powerful, compact bagless vacuum that comes complete with its own deep-cleaning power head.… Read more · 1
Includes washable HEPA filters, a bonus combination floor tool for cleaning hard floors and a full 2-year warranty.
In-depth reviews
Don't think I could hate vacuuming more – Short chord, heavy body that flips over but reluctant to follow, small wheels so under carriage constantly gets stuck on chord!!!! (This is the most aggravating aspect). This is a cumbersome and awkward machine that make vacuuming unbearable. Power head on carpet does work well but were told we needed a separate standard head for hard surfaces as… Read more
shouldn't use power head all the time /on hard and it actually doesn't work on hard, so you need to chop and change which is awkward and often difficult to remove. Advised the bagless version was not as good so stupidly went for bagged. Not only are the bags expensive, also got a separate chamber attachment at extra cost; this at least gives satisfaction of seeing dirt picked up. So the add on chamber is basically the only remote positive in this expensive saga. Clearly designed by someone who doesn't vacuum in the real world more than 1m Infront of them. After 18 months we all agreed ditch it on the curb for some other poor sucker to be tortured with and we now see the worth in spending extra money on a Dyson chordless.
The most versatile vacuum cleaner I have ever had – I don't often call into shopping mall based vacuum cleaner shops, so this was a first. Our treasured Shark vacuum cleaner died and needed replacement. I spent ages on the internet building a short list and then happened on the Hoover Action powerhead. The shop associate (Godfrey's) was extremely helpful and really understood my needs which were:… Read more
super compact yet powerful, easy to put away, long and retractable cord, motorised head, quiet when in use, good suction, bagless, stable when in use (ie. no tipping). Not too ugly. Well, the colour is a bit garish but every other box was ticked and more. The floor LED lights are bright and handy. We have 2 rooms of carpet, the rest wood and tiles. Perfect. Our old accessories fitted so I don't need Hoover's rather lightweight ones. Long hose, adjustable wand, comfy handle and so very easy to empty and clean. It is mid-range price-wise but good value due to its quality. My 2 year old grand-daughter can even use it. And it tucks away neatly into a very small space. Very happy with the choice (and got a trade in for the broken Shark as well).
A must have for carpet areas – After our last Hoover vacuum, we didn't think twice about buying the Action Pets model when upgrading. We have large carpeted areas and pets that shed badly and it never lets us down. The power head is very effecient at picking up all the fur and the dirt and dust from aging carpet that's due for replacing. The vacuum is light enough that we… Read more
can easily tackle the carpeted stairs with it too. We haven't had any issues with it tipping over and can get good life from the bags before they need changing.
The small handheld power head is a great idea and would be prefect for tricky areas and furnishings but unfortunately it jams quickly with hair and fur. Its also air driven instead of motor driven like the big powerhead which I think contributes to the loss of function when jammed. Bit disappointed that I need to stop after a few minutes and cut and detangle it (this process takes a few minutes each time and makes the task longer and frustrating). But if you don't have pets and female hair to clean up you should be fine!
Overall very happy with this small exception.
Positive reviews
Great Effective Vacuum – I bought this vacuum after living in a mouldy house and being terrified of mould, spores, dust etc. This vacuum is so effective and powerful. You can also dial it down when vacuuming delicate things like blinds or drapes. I have 2 dogs who have been shedding a lot lately. This vacuum does the trick. I use it on my floors, couch, mattresses, car. It's great quality too. Show details · 1
German shepherd – Great value for money, we have a german shepherd in our 3 bedroom house with carpets. Using with the hoover filter saver we can see just how much dog hair it pulls and leaves the carpets feeling soft and amazing. It does tip over when turning corners, and accessory storage cover is very flimsy. But overall performance is outstanding. Show details · 1
Very easy to use machine – I was sold this machine as being good for carpet floors with inside pets and easy to use for those of us with arthritis. It works well for all those reasons. I particularly like the powered floor tool, because I don't have to push it. It pushes itself, very effectively, which means I don't get back pain when vacuuming anymore. Thank you so… Read more · 1
much for this machine. Just two things... It would be nicer to have a bigger dust compartment so it doesn't have to be emptied so often. And also, although the hose and tube don't become clogged, sometimes the dust and debris gets caught between the inside and outside of the barrel, causing blockages. Maybe a larger barrel could have the same size cyclonic device to make the gap bigger, if it would still work effectively like that.
Negative reviews
The worst vacuum cleaner I have ever owned – Thought this would be good for my needs. I have dogs with long hair. Had to clean head after every vacuum. Machine would just cut out and not work. I took this back to Godfrey’s and they blamed the head and bag not being cleaned so it over heated. Cable was too short. Clumsy vacuum poles. Then the outside casing cracked and bits of plastic started falling off inside. Lasted 3 years. It has now been recycled. Show details
Hi Paul, We are sorry to hear of any issues you are… Read more
Disappointing as difficult to move around – This vacuum cleaner is difficult to pull around, keeps falling over and the hose twists. The cord is too short, so I am always unplugging and re-plugging it in. I wanted a light vacuum cleaner, but with the motorised head it is too heavy. the suction is good, but it does not reach the edges easily. I do not recommend this model. Show details
Find out how Hoover Action Pets compares to other Barrel Vacuum Cleaners
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worst vacuum ever – I use the vac on hard and carpeted floors. Suction is ok but you can't get right to the edges. The power cord is shorter than any other I've owned, the hose twists and is hard to untwist. The action head is cumbersome and heavy, hard to remove from the hose part. In spite of its slimmish build it keeps snagging on door frames Show details
Recent reviews
THE WORST VACUM – I was talked into buying a Hoover after i had 5 or 6 Miele what a mistake.This vacum has been made. As cheaply as possible. It has no power at all; the cable is to short and doesn’t retract properly,the castor wheels dont roll in the same direction as the vacum,the clip to close the vacum is very flimsy.BUY MIELE. It’s less than 12 months old and I dont use it, I purchased another Miele. Show details
Hi Percy, We are sorry to hear of any issues you are… Read more
Worst vacuum I've ever had – Head broke after a week and machine blew up after just over a year. Suction was terrible Do not buy this vacuum. I bought a vacuum for half the price after the hoover blew up and it's sooo much better!
My hoover is amazing, I recommend this little beast and 10/10 for results. Purchased at Godfrey's blacktown mega centre – Perfect on my carpet and hard floor, I turn the turbo off for hard floors but no height level adjustment required from one room to the next. Super easy to clean and maintain and I love the teal its a refreshing colour. Very compact will store easily, also the wand is generous in length. This model is designed for the consumer to maintain it… Read more · 1
aswell. 2 year warranty fantastic!! If I had to give any unfortunate feedback I'd say the cord isnt very long but only if i had to I just love my hoover. No attachments and just the one head but as I saud it goes from room to room doing a lovely job. The vibration is so intense you don't need tools I've watched the turbo head vibrate dust and debris from crevices and straight into its path.
Makes cleaning with dogs a breeze – Cleans the floor and furniture really well. This is my third pet vac and found this one to actually lift the hair. Good suction and not too heavy. After having shoulder surgery need a light weight vacuum. Show details · 1
Major let down – We were very impressed when we saw this vacuum demonstrated, but as soon as we tried it at home we found it was useless unless using the powered head, and that would only work on carpets, not the hardwood floors. On hardwood floors it had very little suction at all. When vacuuming under furniture, it does not have the flexibility of our previous,… Read more
similar styled vacuum. It is near impossible to clean when blocked, any little bit of hair would bind the roller, and after very little use it has started to fall apart.
Hi Andrew, Thanks for taking the time to leave your… Read more
Sucks well but falls over all the time – This is a well built vacuum cleaner and suction and accessories are fine. But, and its a BIG but, it falls over all the time when pulled around the house. Major design flaw in its rolling balance. Show details
Hi Mervo, We are sorry to hear of the issues you are… Read more (+1 reply)
Not great – I like this vacuum cleaner's suction, it's fairly strong, but it continually falls over when vaccuming which is always frustrating...it's easy to take apart if you want to clean inside the vacuum and the filter part though, but I don't really like the tube attached to the vacuum as it flattens easily...it would be nice if there weren't heaps of flaws. Show details
The worst vacuum ever! – After our upright Dyson broke after 14yrs I headed to Goddreys and was sold this cleaner as it was easy to use and very powerful. This vacuum has never seemed to work properly, it gets tangled around your legs, it hurts your back and it keeps saying there’s a fault even though I’ve pulled it all apart and cleaned everything. I would not recommend this or ever buy another one - so should have spent the extra money getting another Dyson Show details
Hi Janelle, We are sorry to hear of any issues you are… Read more
Find out how Hoover Action Pets compares to other Barrel Vacuum Cleaners
Know better, choose better.
This is perfect. Best vacumn i've ever had – Best vacumn i've ever had. Strong suction. Power head picks up everything. All attachments are great. Im very fussy about cleaning. I bought the cyclonic seperator for $90, best investment i ever made. I only have to change my bag once a year. Because i use the cyclonic seperator, my filters never get dirty. This vac will last me 20 years im sure. Show details · 1
So hard to use – This Vacuum Cleaner is SO SO heavy. The cord twists all the time you have to keep stopping to untangle. The parts are so hard to attach and even harder to detach. Show details
Great product but expensive if you need another headpiece – The vacuum does do its job that its suppose to do. However that is with the headpiece that comes with it. The headpiece that has the light flashing on it Without the main headpiece it isnt that great of a vacuum cleaner. I mean. Its suction almost goes. And I dont understand why there are always blockages with it. Its annoying. The dust almost… Read more
gets stuck in one area of the pipe/hose and it takes forever to come out. I spent a long time figuring why the light would come on thinking that it was the filter that needed cleaning when there was a blockage that was hard to get out. Also it cost 200 dollars for the headpiece if it stops working. And for it to be sent away for repairs it cost 50 dollars just to send away. For that one head piece that does all the work . So hence the reason for my 3 star review.
The absolute BEST vacuum I had had! – Every single vacuum I have had has not lived up to this. Super powerful suction down to gentle for curtains etc I have 2 very very furry German Shepherds, and this means vacuuming every single day. The amounts of dog hair and dust is infinite and this vacuum has my home looking immaculate, even if I have to vacuum every day. No other Vacuum has… Read more · 1
been this good. Its a pleasure. I had hard wood floors and carpet, the vacuum doesn't tip over easily, and the good thing is, the vacuum shell is white, which means no more black rubber marks left on the walls all the time as you drag it around. Con: The cord is too short, but that seems to be a standard these days... make sure you have an extension cord. I have zero idea why anyone would have a complaint about this vacuum as per some of the silly reviews... Dont buy a cheap one that will only last a short time, especially if you have animals. This is made for it!
Worse vacuum I have ever used ... .I regret buying this have had nothing but trouble don't waist your money – Carpet and tiles both it doesn't clean at all it doesn't tip over its quite heavy looks good but isn't im very unhappy with this product wish I didn't waist my money. I bought it from Godfrey at St martins Village Blacktown nsw Show details
Hi Maria, We are sorry to hear of any issues you are… Read more (+4 replies)
Shocker absolutely useless – The worst vacuum cleaner ever. Like pulling a truck around Useless suction A shocker. Should never be selling these cleaners . How could a vacuum cleaner like this go on the market Hopeless any Type of flooring And the weight!! Show details
Hi, We are sorry to hear of the issues you are… Read more
Great suction on all surfaces – I love this vacuum. I recently upgraded from an Electrolux bag less vacuum. I have pets so I needed something that could clean efficiently and quickly and this does just that. I go from hard floor to carpet without needing to change the head. And with a flick of the switch I get extra power to deep clean the carpet. Being a bagged vacuum its… Read more · 1
actually a much cleaner machine and doesn't need all the maintenance a bagless vacuum needs. Only con is that it's a bit hard to maneuver around objects.
Great Power! – Was very surprised by the amount of dust sucked from my carpet the first time using the machine. Realised how much i was missing after my cheap kmart one broke. The power head is great for carpet, but the power needs to be turned down for rugs - or use the non powered head. Bagged which doesn't bother me. Does however have tendency to topple over with with little wheels. Show details · 1
Highly highly recommended – Wow, what a vaccuum cleaner. Cleans so neatly and nicely. So easy to carry around, even gets the hair out. Highly recommended. Been using it for more than 3 months and simply loving it. Show details · 1
Great for our 2-bed carpeted apartment with dog – Great vacuum - picks up a tonne of stuff out of the carpet. Our 2-bed apartment is fully carpeted so we invested in this vacuum a few months ago and it works a charm. Picks up all of the hair from our long-haired dog. The carpet looks visibly much cleaner after a vacuum which we do a couple of times a week. Works on the tiled surfaces in our… Read more · 1
kitchens and bathrooms also. The powerhead is great! And the unit and powerhead are pretty quiet. Stable and doesn't tip, and it also pretty lightweight, even with the special head.
Great suction! – I use this on thick carpets, hard wood floors and thin carpets. The suction is awesome and the vibrating function makes sure it picks up everything. The only downside is that it tips over easily and the pipe can get twisted. That aside, I still prefer having those extra clean surfaces! Show details · 1
Great vacuum cords a bit short – I love this vacuum it's powerful great suction especially the light option with more power with the spinning head brilliant but it's an absolute pain with such a short cord and it tips over constantly I'll quite often turn to see it upside down and it's so frustrating Show details
it has so much suction power that it sucks up my cords aggressively enough to detach the whole plug from the wall – Carpet, tiles and floor boards. This vacuum cleaner works well on all these different types of flooring. The vacuum cleaner performs excellently on different surfaces it performed consistently regardless of what material the floor is made out of. It has no issues with tipping over. Show details · 1
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Why have you changed its status to 'pending'? Thanks for posting my review and thanks for offering consumers this facility!