karl
karl

Where can I find a manual for my Twin Tank Gladiator Carpet Shampooer?

Vanessa B.
Vanessa B.

How do I clean it

Debbie T.
Debbie T.

I am after a manual for my hoover twin tank gladiator shampooer model (5480 ) hoping you can help me regards. Debbie

Max
Max  

Debbie! Max here NZ ! What's the problem with it ?

Hoover
Hoover   DM   

Hi Debbie, Please contact us on 1300 698 130 (selecting option 1) and we will be happy to organise a copy of the user manual for you. Regards, The Hoover Team

Richard
Richard

My Twin Tank Gladiator Carpet shompooer leaks water badly and will not suck consistently when in use. Please help Richard

Hoover
Hoover   DM   

Hi Richard, We are sorry to hear of the issues you are experiencing with your machine. There may be an issue with the pump, we would recommend taking the machine into your nearest Godfreys store to be booked in for further inspection by a qualified technician. Regards, The Hoover Team

annie
annie

I have the Hoover Gladiator Powerscrub Deluxe Carpet Shampooer purchased from Godfreys, and I am very disappointed in this product. Everytime I use it it trips the safety switch on the house! I have had it to Godfreys for repairs 3 times now to fix this fault with the last being 5 weeks ago and they put a new motor in it. I have spent a lot of money having it repaired to supposedly fix this problem and today when I used it for the first time after the new motor it does the same thing! Our electrician happened to be here doing another job and he checked the plug on the machine and he tells me there is an imbalance between the active to earth and the neutral to earth - how can this happen has it been there since new as i have had this problem for a while?

Hoover
Hoover   DM   

Hi Annie, We are sorry to hear of the issues you are experiencing with your machine and repairs. We will be happy to look into this further for you. Please feel free to contact us on 1300 360 845 to provide further information. When contacting us please quote your customer reference number 435695. Regards, The Hoover Team

Max
Max  

Hi Annie!!Glibal Grandad Max Harding gene in NZ ! This is a tricky one! Short answer is get a Hoover to supply another machine. They will do this . If problem occurs again it's your house earth system at fault ( perhaps ground peg wires broken ?) or rcd flick out switch has too many outlets connected via multiplugs etc for the amperage capacity of the breaker switch in your pwer board . Generally speaking Hover product electrical switch gear has few problems! The new motor and still p

Max
Max  

Still problems backs up my diagnosis. It is possible there is a power cord wiring problem where the earth and neutral phase are compromised in some way . Try your machine in some elses house ! If it works ok there it's your house wiring at fault ! If the machine trips their house breaker it's at fault! Get Hoiver to give you a new one anyway ! Cheers Global Grandad Max NZ

Susanne R
Susanne R

Where can you buy one in wld?

Hoover
Hoover   DM   

Hi Susanne, Unfortunately this is a discontinued machine, the only stock available is what's left in Godfreys stores. We would recommend contacting your local store directly or Godfreys customer service on 1800 815 270. Regards, The Hoover Team

Max
Max  

Hi Suzanne! As the other guy said . Plus check out trade me and tiger secind hand sites if in Aussie like Gumtree? Etc. cheers! Global Grandad Max NZ

John Brownhill
John Brownhill

My Hoover twin tank gladiator deluxe carpet shampooer brushes do not turn. Is there a belt driving these brushes? If that is the likely cause then can I purchase a spare? Is it easily accessible? I can find no manual online. Thanks for any help John B

Hoover
Hoover   DM   

Hi John, Unfortunately the brushes on this machine are not run by a belt. We would recommend taking the machine into your nearest Godfreys store for further inspection and any repairs needed. Regards, The Hoover Team

Max
Max  

Hi John ! Global Grandad Max Harding here in NZ! Lift up the shampoo machine and check if any fishing line or string item such as a carpet remnant has not jammed up the brush heads. If they are clean and turn freely then the problem is the drive motor under the brush head assembly . You could remove the Phillips screws and check out all is ok FTEs removing the brush head assembly but if you you are not a DIY person take it to a Hoove dealer. Never had any trouble with mine so no info there! Hope this helps cheers GG Max NZ .

Nik B.
Nik B.

I had to purchase a wertheim today while i decide on my carpets future and who will best keep it allergy free as possible. I gave always bought the Hoover shampoo machines love love love them till i got the gladiator. Im pretty handy but i tell u I watch that water flying out the bottom of machine power cord sitting in it....from clean water tank. Afterr many adventurous investigations from reading different solutions i used mine weekly its a big part of maintaining our health issues. I notice a pattern if i use the connections it initiates a fast drain and with normal use its fine for 5 mins then starts dumping the clean water tank. I feel like less attachments less drain holes and I'll invest in a Bissell for a change when its affordable but the wirtheim will do for now its very underwhelming in comparison to my gladiator its like stallion to donkey but i just can't work out the leak and its an electrical issue aswell with dumping on the cord. And annoys me when things break just out of warranty. 2 yrs is lengthy but the price we pay i think lifetime garentee really and should not b broken at 2 yrs. If was a 5o buck one I think oh well u know but i invested in Hoover for years so its a bold move for me. Reading everyone's same issue and not reading many solutions was enough to say nope . Gladiator was so masculine im so disappointed I have to change

Hoover
Hoover   DM   

Hi Nik, We are sorry to hear of the issue you are experiencing with your machine. We would recommend taking the machine into your nearest Godfreys store, with proof of purchase, to be booked in for further inspection. If the machine is only just out of warranty this may also be able to be covered. Please feel free to contact us on 1300 360 845, quoting reference number 426366, to discuss further. Regards, The Hoover Team

Lauren
Lauren

Is this machine good for pet stains and smells?

bunty
bunty  

It depends for old stains and smells its the stain smell removing product that you use but for new ones yes for sure i have two kittens right now and mine has been working over time not a smell or spot left

Lauren
Lauren  

Thank you!

Luke J.
Luke J.

Machine with the same styled brushes in the USA ("PowerScrub 50" written in green) has an Amazon review complaining about rust breaking these machines quickly. Google "Company is oblivious to the issues with SpinScrub Brushes" to see ("2,489 people found this helpful". !! ). Anyone had issues with the head jamming up on this machine?

Max
Max  

No! Any machine you do not clean out, clean off brushes or clean out fluid tanks will have the same problem ! Never seen or had rust anywhere on my Hoover ! Includes mobile stairs car ckeaning kit as well . Suggest the negative feedback is owner / operator laziness and lack of maintenace tbe problem! Had mine and the matching shampoo machine 2 years now ,is still like new ! Says in the manual to clean it out thoroughly after every use! Easy to do ! Better tham tigers I gave had too! Vac is 10 times better than my Dyson I had to maintain operate and ckean out ! Shsmpoo mavhine as good as commercial one ! Lifts the carpet off the underlay and washes that as well ! Hunting fishing household with many pets! No problems !

Max
Max  

These hoovers are grade 3+ plus machines ! Means the higher the rated number the better the machines are ! Ask before buying any machine ! Also check out has replacement filters back up parts available and good warranty ! Pay peanuts you get monkey machines ! Global Grandad Max

Luke J.
Luke J.  

Thanks Max ! Although I'm not sure what a 3+ plus machine is (no hits even on the Google) !!! Anyways, does make sense the machine should last if cared for properly! But in the end decided on a more reasonably price multi-purpose cleaner !!! Even assuming this machine is fine if well treated, for me the deal breaker was that the Godfrey's price is just ridiculous compared to the same level Hoovers on Amazon USA !!! Darn it, I've gone and typed too many of these exclamation mark things!

Carol S.
Carol S.

What is the price amd where to get from

Max
Max  

Any Godfreys store in NZ . Can trade in old vac on the deal too! Get a container of shampoo thrown in the deal as well ! Cheers! Max Harding Global Grandad

Luke J.
Luke J.  

As far as I can see the brand name "Hoover" is really just a Godfreys only thing in Australia. 500 on their current special (which I think are frequent). Looking myself, which is why I posted the question about rusty heads

Stacey
Stacey

Can i clean my fabric lounge with this machine ?

bunty
bunty  

Yes you can i just cleaned my lazy boy recliner with it myself

Stacey
Stacey  

How would i lift it up on the lounge though? Cause it does not come with a upholsery attachment? Thanks so much for you reply

Max
Max  

Stacey, get the attachment kit . It has everything you need to shampoo clean everything ! Does your car seats chairs curtains caroeted steps etc.

strange your machine does not come with the Kit??!!!! Mine did!

Kathryn
Kathryn

$278? Does anyone know if they are still this price? Can’t find them anywhere that cheap.

bunty
bunty  

As fair as i know that price was on oz bargan in 2015 ,myself I payed about $800 and i didn't see them any cheaper at that time

Max
Max  

Kathryn , no such special deals here in NZ! I payed $640 for mine in a package deal with a vac same brand ! To get such a good product fir that price is a real bargain ! The design makes it easy to service the fluids and wash out the collection container quickly and easily ! Pay the money ! You will never regret it! Cheers Global Grandad NZ .

Kathryn
Kathryn  

Appreciate you taking the time to answer - thanks, off to buy one!

Valleygirl
Valleygirl

How well does it clean hard floors as I was looking to buy this to replace my SpinSrub FloorMate? The FloorMate cleaned extremely well but has a design flaw which allows the water to splash up into the motor and then burns out.

bunty
bunty  

Not sure you can as it says it will scratch the floor and its not recommended .I haven't tried that myself

Valleygirl
Valleygirl  

Many thanks, I will keep researching for an alternative.

Kelz B
Kelz B

Does the Hoover Gladiator Twin Tank Carpet Shampooer also clean upholstery/lounges?

kmt
kmt  

Yes it has an excellent range of upholstery brushes included with it.

Big D
Big D

Where did people buy their Hoover Gladiators? I assume Godfreys?

And how much did they pay?

I am impressed with the reviews but extremely dubious about buying anything from those shysters.

Diana
Diana  

Hi.

Yes I bought from Godfreys. It was in a bundle with a vacuum too but I think the price was around $600. So happy I bought it!

Orontes
Orontes  

Mine also was purchased from Godfreys at around $600. They are considerable cheaper than that now $278. I do notice that some are available through Gumtree from time to time. If you do purchase one - just a word of advice in relation to cleaning the carpet (this advice is from a professional) rather than using the auto shampoo mixture on the machine I am told it is best to make up a mixture of water and carpet shampoo in a sprayer ( 5 -7 litre.) and spray the carpet first and then simply using the wash action - wash the carpet. I use Agar Carpet Shampoo (5 litre.) which I purchase from Godfreys. It is definitely a cheaper option than buying in smaller quantities. Hope this helps.

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