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5Hoover Regal

Hoover Regal

5Hoover Regal
3.0

58 reviews

Positive vs Negative
56%8%36%
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Product is used ?
  • Daily
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  • Several times a week
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  • Weekly
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  • Monthly
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  • Rarely
Pet OwnerYes · No
Clogging Issues ?Yes · No
Build Quality
3.1
Value for Money
2.7
Ease of Use
2.8
Cleaning & Maintenance
2.9
Noise Level
3.1
Brand Manager for Hoover? Claim your listing.
Freddaggs M.
Freddaggs M.New South Wales
  Bagged 9001PH
Build Quality
Ease of Use
Noise Level

Hoover Regal - The Crappiest Bagless Vacuum – supposedly a bag-less vacuum... Needs most of its filters changing regularly, makes a bagged vacuum seem like easy to work with. Today the motor burnt out after a short run using the accessory pack ( the accessory pack is the only best thing about this product). They tried to replicate a Dyson and absolutely failed expensive, poor performance and now dead. Show details

Anand R.
Anand R.
  Bagged 9001PH

Absolutely useless product and service from Hoover – Absolutely useless - Within 18months of purchase and still under warranty my Powerhead stopped working and when we tried to contact Godfreys we learnt that they are liquidated now and there is no support from main Hoover at all. Basically Godfreys sold product under Hoover Regal which was Godfreys brand and ripped the customer without disclosing the proper facts.

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Ross M.
Ross M.
  Verified Bagged 9001PH

Hoover Regal 9001PH Potentially Lethal Electrical Shock from faulty product and no support from Hoover – Please be aware the metal wand on these vacuums is not grounded to earth. My daughter's vacuum had a manufacturing fault where the 240 volt wiring that passes through the wand to power the head was pinched between the plastic end cap and the metal wand. The sharp edge of the metal wand penetrated the insulation on the wiring causing the wand to… Read more

become live. My daughter received a nasty electrical shock that could easily have been fatal.

Hoover would not provide support as the vacuum was bought from Godfreys who had gone into “receivership”. My daughter bought the vacuum specifically because it was branded Hoover and had the reasonable expectation it was a genuine Hoover product backed by Hoover.

Unfortunately I do not know if the sale of this product constitutes deceptive advertising and sales practices, I can only say that my daughter felt deceived by the use of the Hoover name and the Hoover trademark on a product that is not supported by Hoover.

I am frankly appalled and deeply concerned for the safety of other users of this product. It is very disappointing to have to write this review for a brand I had previously regarded as iconic and whose strong reputation, built over many decades, appears to have been sadly eroded.

I did approach the Godfreys receivers (PWC) with this issue, alas to no avail. I have also raised the issue with Choice ACA who recommended the vacuum in their 2023 review and notified the ACCC of my concerns regarding this product.

This vacuum is labelled as "double insulated" and has no earth pin on its power plug, however the vacuum wand tube is metal and has a label warning "Danger Live Parts Within". With no earth pin on the power plug it is not possible for the metal wand to be connected to ground. It is concerning that an exposed metal tube containing live components is part of a product labelled "double insulated". Usually exposed metal parts on mains connected appliances are firmly connected to ground to avoid the possibility of becoming live should a wire come loose or other fault occur.

In-depth reviews

Madmatt
Madmatt7 posts
  Bagged 9001PH
Ease of Use
Cleaning & Maintenance
Noise Level

Most impressive – I've only just purchased the vac today, and just finished going around the whole house with it, and I'm astounded how much dirt and pet hair it picked up compared to the old vac. It's like we've been living in filth and didn't even realise it! I haven't used many of the attachments yet, but the hard floor turbo head is fantastic, as is the power… Read more ·  1

head, and the furniture turbo head too. We have a mix of hard floors, carpets and rugs, and two very fluffy cats, and it seems like this cleaner was the right choice so far. It's not a cheap unit, but seems well worth the money, particularly if you wait for it to be on sale, which seems to be very regularly from Godfreys. The guy who sold it to us was very good too - just the right balance of salesmanship without being pushy or aggressive at all. The unit seems very sturdy and well designed. One thing to note is the power head is quite heavy, smaller or older people might struggle with it (price you pay for genuinely powerful brushing) - but you can use one of the other heads which are all much lighter, and the vac as a whole is not super heavy.

kea
keaNew South Wales19 posts
  Bagless 9011PH
Value for Money
Ease of Use
Noise Level

Don't waste your money – I had to replace my Dyson after it died after 12 years of use. I have been told by a couple of people that the Dyson brand is not what it used to be so thought I wouldn't replace it with another Dyson. So into Godfreys I go. Sadly I have bought a bit of rubbish. It is so not worth the $949.00 I paid for it. I have only used for a max of 6 times.… Read more

Yesterday I noticed a piece of plastic had bent. It seemed to be so hot that I could not touch the back of it. I don't want a house fire! It is under 3years warranty. Back to Godfreys and of course it didn't overheat in their presence. Told point blank that I had bent the plastic. Two points spring to mind. 1. They are so dismissive and turn it straight back on to you. So I am a little concerned that the warranty won't be worth anything if their attitude to date is anything to go on.Time will tell I guess. 2. It confirms my thoughts on it as a cheap plasticky piece of rubbish. I can bend plastic! Didn't know I was that strong and I have a broken leg and all! Regret not putting a bit more thought into my purchase. I'll eat my hat if I get 12 years use out of it, like my Dyson!

PS the hose is flimsy it turns on itself all the time. It has a real short cord. The filters need washing all the time. The suction is good but it is only new

Hoover
Hoover    

Hi Kea, We are very sorry to hear of the issues you are… Read more (+2 replies)

Snowyowl
Snowyowl26 posts
  Verified Bagged 9001PH

First Impressions – Brought this Vacuum Cleaner with the diverter yesterday. My Initial reaction is that it is very quiet especially compared to the Dyson which it is replacing. I cleaned my carpets before using this and the amount of dog hair it lifted from the carpet left me lost for words. The Diverter while I understand why it is placed at the side of the wand… Read more

tends to pull the wand to the left and I constantly felt like I was fight with it to keep it centered for better control. The had floor tool seemed to be a lot gentler on the floorboards than the Dysons' manly because of the very soft bristles. It did come with some cute gadgets whether or not I use them remains to be seen. As I have only had this vacuum cleaner a day I am really unable to attest to very much and will update my review when I have had it a little longer. 8.March. My little update. This cleaner I am lost for words. It is still pulling so much dirt out of my carpets everyday. I am glad nobody is here when I clean the carpets they would be horrified. Would I recommend this cleaner in a heartbeat.

Positive reviews

Emilia W.
Emilia W.SA
  Bagless 9011PH

7 years now) – My husband bought it for me on the 8th of March .... Just for laughs. Now, I don't know how to live without it. If it breaks ( i had it for 7 years now) I'll get the exact same one. Show details ·  1

Emma R
Emma RVIC
  Bagless 9011PH

Fantastic Vacuum! – I have used this vacuum on carpeted and tiled floors. It is light and easy to use. The Powerhead tool works great on the plush carpet and the hard floor turbo tool as well as the combination floor tool works great on the tiles. I also tried the combination floor tool on the carpet and it worked great too! It was easy to empty and the accessory set makes it an all round versatile tool for all your household cleaning needs! Show details ·  1

traceyneve1
traceyneve1SA
  Bagged 9001PH

The best vacuum I've owned – The power head almost sucks dirt up from the Earth's core! I can't think of how else to explain how good it is. Well worth it's price. Does wonders on upholstery and all floor surfaces. Show details ·  1

Negative reviews

Esther H.
Esther H.
  Bagged 9001PH

Absolute Garbage – Brought this vacuum for $1k last August from Godfrey, the bags do not seal properly and every time I use the vacuum I have to get the old vacuum out to clean inside as there is dust and crude all through the vacuum. Godfrey's have now gone under and Hoover will not stand behind their product as it as produced by Godfreys. I learned in my journey… Read more

that Hoover sl*ts out their name to the highest bidder and when they go under, Hoover will not help you. Funnily this was NEVER disclosed when I paid $1k for this vacuum. Now I'm suck with a useless piece of plastic still under warranty. Hoover you suck. DO NOT BUY A HOOVER.

Glenda George
Glenda George
  Bagless 9011PH
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level

Steer clear – Bought a regal top of the range and was conned by the Propaganda at Campbelltown. Hardly used and a burning smell is coming from the motor. Won’t suck properly and blocks up constantly. Came with all the useless items in the box. Heavy to pick up and bulky to store. Wooden floors only and only 2 adults living here. No animals in house. Show details

Hoover
Hoover    

Hi Glenda, We are very sorry to hear of the issues you… Read more

Meaghan B.
Meaghan B.
  Bagless 9011PH
Value for Money
Ease of Use
Noise Level

Bags not working properly – I have good carpets (not shag or anything ridiculous) and for the first year this vacuum did a good job. However now the bags don't seem to connect and I'm having to open the stupid thing after every clean, and clean it with a hand held vacuum as it leaks all through the vacuum bag area.... I have to clean the filter reach time too. I spent… Read more

1200.00 on this machine... This is ridiculous.. also it's rather easy to tip over, and is not easy to fix when something unexpected gets stuck.

Hoover
Hoover    

Hi Meaghan, We are sorry to hear of the issues you are… Read more

Recent reviews

Maria
Maria
  Bagged 9001PH
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level

Attachments too hard to use – The unit operates well, all the attachments are the problem, made out of plastic and difficult to attach and very difficult to remove. Considering the cost at $999.00 I do expect some quality with the attachments. Unit was returned and we purchased a different brand which was cheaper and easier to use. Show details

Barrel Vacuum Cleaners

Find out how Hoover Regal compares to other Barrel Vacuum Cleaners

Know better, choose better.

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Caz
Caz48 posts
  Bagless 9011PH

It sucks...because it does not have suction – We have always had Dyson. We had two, over thirty years. We went to Godfreys at DeeWhy, when our Dyson had lived it’s life, to get a new one...and the store person did an I store demonstration as to why we should not get a Dyson, but the Hoover Regal. It has been an absolute nightmare. It does not work at suction. We have a golden retriever with… Read more

lots of fur and sand, which we told the store person. I have gone back to Dee Why multiple times, saying it’s THE WORST vac I have ever had and want to swap it for a Dyson. He said for me to come in every month,to get it serviced. So I drive 45 min each month. It’s beyond a joke. Do not buy this vac. It’s expensive and is inefficient, to say the least.

Hoover
Hoover    

Hi Caz, We are sorry to hear of the any issues you are… Read more

novadjs
novadjsNSW12 posts
  Bagless 9011PH

Completely Useless! – I had buyers remorse after a couple weeks of using this machine. Was told by the Godfreys salesman "this is a Dyson killer!" but this can't even pick small bits of grass up off carpet, and that's with the power head. The hard floor heads just push the dirt around. The filters need cleaning after every use otherwise the suckling power drops dramatically. Spent over $1k on this noisy hunk of junk. I really wish i bought a Dyson.  Show details

Hoover
Hoover    

Hi, We are sorry to hear of any issues you are… Read more

Michelle
MichelleWA
  Bagged 9001PH

The Hoover Regal is Brilliant – I bought the Hoover Regal after blowing up a Miele a Dyson and a Vax Pet Blade. I go through vacuum cleaners like nobody's business. I have 3 huskies and a cat so my vacuums work over time. The first time I used this cleaner it was amazing and just the test run pulled up half a cannister full of dirt, hair and dust. Could not believe it. This… Read more ·  1

machine is amazing. Yes it was expensive, but the amount of cleaners I have gone through in the last 4 years would have been twice the price and some. So happy to finally have a cleaner the picks up husky glitter with ease!!!

Rani Reddy
Rani Reddy5 posts
  Bagless 9011PH

Hoover Regal the Best Product – I always buy high-end hoover products, and this time we purchased hoover regal bagless. I'm so amazed the way it works. My home is now completely dust-free and pleasant to stay and breath fresh air with any dust. I have three pets and they make the house very messy and now regal does the perfect job for me. Show details ·  1

LK2018
LK2018NSW4 posts
  Bagless 9011PH

Pathetic! – I am so disappointed with this vacuum cleaner! I have two cats and this vacuum doesn't even suck up cat hair let alone a grain of rice, it's useless! I have had issues with this since the first day I purchased it Boxing Day 2020 from the Park Beach Hombase Coffs Harbour Godfrey's store. The sales person told me that this regal bagless vacuum… Read more

would work the same if not better than a dyson v9 stick vacuum...it doesn't even come to a Dyson! The plastic parts are flimsy, they break crack to easily and there's just about no suction! The power head is useless aswell. I do not recommend the Hoover Regal bagless vacuum.

Hoover
Hoover    

Hi, We are sorry to hear of the issues you are… Read more

Farming mum
Farming mum
  Bagless 9011PH

Average without the turbo head – Ive bought this in NZ after my 25year old Vax blew up. Was expensive at nearly 1k. Honest opinion. With turbohead n clean filters it thumps n sucks carpet off the floor. Without it, its just an ordinary vacuum. Bagless is ok and easy to empty n clean, but dusty. However filters are another matter. Washing them is suitable for awhile but then… Read more

they will need replacing and are expensive. So for me. I wanted to get away of buying bags, however never gave replacement costs of filters a thought. Should have asked. Comes with a huge amount of attachments, some of different sizes. Whish they were more standard sized to fit on handle. So my next vacuum (hopefully after another 25 yrs) will have bags. Easier to dispose off n more cost effective in the long run.

Dad
Dad
  Bagless 9011PH

Finally got my carpet cleaned – Look, I've bought new everytime. I won't name names because that's not what this about, but always a let down. Works for a wee k then struggles for a year. Regal, King of Clean, yeah man. Twenty years we've been living in this house, struggling to keep it tidy, five of us and two dogs. Well, I brought the regal home and shock horror what it pulled… Read more ·  1

out of my carpet. Without the motorized head, it cleans like any other vacc, only quieter. I put the new head on it, and talk about shake things up. We also bought the dust separator that fits in the pipe below the handle, and it works. We are happy with our purchase, and happily recommend the Regal to all who can afford it. Pricing really is the only gripe, and yet we worked out how many vaccs and parts we've had to buy over 5he years and this, seems to be a good deal.

Fatima S.
Fatima S.2 posts
  Bagless 9011PH

Rubbish!!!! – I’ve hated this machine since I purchased it 3 years ago. It constantly gets blocked. Not just the filters which you can clean but I have to get pointed pliers and tweezers to get fluff out of the holes under where the removable filter sits. I did email Hoover soon after purchase and never received a reply. Saving up for a replacement now. Biggest… Read more

waste of over $900 I’ve ever spent. I went in planning on buying a Dyson and was talked in to this by the man at Godfreys. Perhaps he gets more commission from Hoover! My exact words Everything was copied and pasted but I've been through the exact same, it's like the trick of the trade to just sell the Hoover and take our money and bobs your uncle after that!!!!!!

Hoover
Hoover    

Hi Fatima, We are sorry to hear that you are not happy… Read more (+2 replies)

Nicholaos
Nicholaos3 posts
  Bagless 9011PH

No value for lots of money – What a waste of money, comepltely useless without the power of the electronic head. suction is near to human power (i.e if you sucked on the hose). and the head is constanly blocked. this thing does in for maintenace more times in the year than my car. What a rubbush device. Shame on you Hoover Show details

Barrel Vacuum Cleaners

Find out how Hoover Regal compares to other Barrel Vacuum Cleaners

Know better, choose better.

Compare all
Jody
JodyVIC4 posts
  Bagless 9011PH

Total waste of money!!! – I’ve hated this machine since I purchased it 3 years ago. It constantly gets blocked. Not just the filters which you can clean but I have to get pointed pliers and tweezers to get fluff out of the holes under where the removable filter sits. I did email Hoover soon after purchase and never received a reply. Saving up for a replacement now. Biggest… Read more

waste of over $900 I’ve ever spent. I went in planning on buying a Dyson and was talked in to this by the man at Godfreys. Perhaps he gets more commission from Hoover!

Hoover
Hoover    

Hi Jody, We are sorry to hear that you are not happy with… Read more (+1 reply)

Grajolma
GrajolmaQLD2 posts
  Bagless 9011PH

Lovely, I like it – My Dyson died and actually after that I vowed another Dyson would not pass our doorstep. This has been a much better purchase. Not perfect but doing a good job 12 months late Show details ·  1

Michael S.
Michael S.NSW
  Bagless 9011PH

Awful – Far too much dirt bypasses cyclone action and blocks premotor filter, this needs cleaning too often. Shocking value for the money. No words to describe losing a lot of money. Show details

Hoover
Hoover    

Hi Michael, We are sorry to hear that you are not happy… Read more

Jordierr
JordierrQLD10 posts
  Bagged 9001PH

best clean you will get – this machine is absolutely amazing! it picks up my dog hair straight away, and cleans much deeper then any machine I've used previously. when i first brought it home its sucked up an insane amount of dirt out of the carpet that my previous machine couldn't get to. yes its expensive but well and truly worth it in my opinion. since getting all of… Read more

the dust and dirt out of the carpet, my families allergies have severely decreased. wish we had of known that a vacuum could get all the dust out instead of re carpeting half our house! couldnt recommend this machine more.

Kassi Sergiou
Kassi SergiouSA3 posts
  Verified Bagged 9001PH

Hoover Regal – Versatile Easy to use Fabulous machine Great accessories pack Powerful Picks up dirt etc very well Easy to operate Has an extra long chord Has a power increase/decrease function Comes with a useful accessory pack.

Linda
LindaVIC5 posts
  Verified Bagged 9001PH

The Hoover Regal is king! – Only just bought it and gave it a test drive today, but it's the best vacuum I have ever used. No going over the same spot three or four times to pick up that pesky bit of sticky fluff - this machine will grab it on the first pass. I'm sure it will drastically reduce the time it takes to vacuum the whole house. The powerhead is really amazing -… Read more

light years ahead of our five-year-old Electrolux UltraPerformer which is headed for the tip in the morning. Can't wait to try it out on the car tomorrow - the box of cool gadgets will definitely come in handy for that. We bought it from Godfreys and got a fantastic deal from a very nice man who gave us a thorough demonstration of its capabilities. I now understand why Godfreys is still in business after all these years - good service and knowledgeable staff.

Judith
JudithSA
  Bagless 9011PH
Value for Money
Cleaning & Maintenance
Noise Level

Disappointed, Terrible waste of money – Regal Hoover purchased in Godfreys Adelaide. Where usually had good sales and service. Instruction Manual in sealed bag. Used for second time today. Told electric lead was 10m it in fact is ony 5m. Hose kinks easily. Cleaner does not follow well on our short pile carpet. Got stick vacuum, which can be used as cordless dust buster in the price. … Read more

Frightened to open and use. Regal car attachments are said not fit cordless Stick Vac/dust buster. Disappointed as purchased 3 weeks ago and feel l cannot take it back.

Shell
Shell9 posts
  Bagless 9011PH

Best vacuum – This is the best vacuum I have ever purchased. It is easy to use and a breeze to empty, as well it has a long retrackable cord. The suction is very powerful and I no longer have the dogs and cat fur left behind. All the attachments have a place in a unique hanging bag.  Show details

Kathleen
Kathleen6 posts
  Bagless 9011PH

Best vacuum ever – This is the best thing I have ever brought. The vacuum has a powerful suction that gets deep into the carpet. It also came with several attachments so i can vacuum my curtains, bookcases, lounges and even my mattresses. It works well with picking up pet fur as well. It's really easy to clean.  Show details

Tracey K
Tracey KVIC9 posts
  Bagged 9001PH

Perfect – I brought my vac 12 months ago .even though it cost a lot I can honestly say I love it. It Picks up first time and leave the carpet looking new. picks up dog and cat hair with ease. I have a Shetland sheep dog so I need something good. The Only thing I find is that it's a heavy vacuum to move  Show details

Tony B
Tony B
  Bagless 9011PH

Sorry, looks nice but not worth it – We've had ours for 3 years and it looks all very nice and Regal but I'm so sick of cleaning the filters. We went all in and bought the whole package. I'm not happy though, it seems I am forever cleaning out the 3 filters I can get too, the fourth one at the rear does not come out and I'm sure is clogged with dust. Also, we have three long haired… Read more

people in the house, it does what it says it will do and pick up all the hair but after every time around the house, I need to clear the turbo brushes of all the hair, very frustrating. The big wheels keep falling off while moving around the house, it's been back three times under warranty for different repairs, and needs another repair yet again. Now, the suction is so low, it hardly turns the mini turbo head. So, the $1299.00 I spent on it was a waste. In frustration, I bought a similar style of vacuum from Bunnings for $129.00. OMG, it does everything the Regal does except it works with twice the suction and half the effort. In conclusion, don't waste your money on the Regal.

chriswiecek
chriswiecek35 posts
  Verified Bagless 9011PH

Happy with its performance – We purchased this product after two previous Dyson Models. It is certainly as good as, if not better. The power cord is thinner but longer. It certainly picks up a lot of dirt, I need to empty during and after a house clean. Our house has a carpeted Living, Formal Dining Area. Four large bedrooms and an open TV area. I don't find a lot of use for… Read more

all the attachments but on the few times I used a few they were very practical. It seems less prone to get a twist in the hose than my last Dyson. Like the Dyson, the filters are very effective, but you do need to check and clean regularly. I bought spares with my initial purchase and swap the main with a fresh one when I clean the previous. The lights are useful when cleaning under tables etc.

Nikz
Nikz7 posts
  Bagless 9011PH

Great – Very happy with it would highly recommend it. Picks up all the dirt and unseen grime. Its light weight. My daughter can use is easly and enjoys that that actual vaccum head lights up...you can buy a spare part for the side that screws on and its so you dont have to really use the baggless part of the vaccume. Definitely a plus for me  Show details

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