- Verified customer
Builder went broke now Head Office won't help
I would recommend that you do not go with Hotondo Homes because of the attitude of head office. I have luckily just managed to get my house through before Hotondo Cowes went broke, however, there is a major issue with the paint and the weatherboards which was supposed to be fixed 2 weeks after handover. Head office are aware but they basically do not care at all, just told me to take it up with the builder. Builder is now broke and painter is of course not returning my calls. Now there are other things wrong which would normally be fixed during...the maintenance period and I've just been told "here's the number of the liquidator". Have tried calling them twice and they are not returning my calls either so it seems like I am just stuck with the issues. I probably will have to go the legal road and address it in court. My advice is if you do go with them get an independent building inspector and make sure every single issue is fixed before handover because if something happens, there will be no support from head office at all, they simply do not care.
- Verified customer
Love our New Hotondo home
Our build was managed very well.
Overall the quality of the build is great. Only let down a little by the cabinet maker work which had to be fixed a couple of times over, and took a very long time to complete. This was a frustration to our building supervisor as much as it was to us. Some of the internal paintwork is a little average.
As we built with Hotondo who do fixed price contracts we had no surprise costs added anywhere in the build which we were very happy with and also one of the reasons that we chose to use Hotondo.
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