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HotToner Online store

HotToner Online store

2.3 from 6 reviews

Reviews

(1)
(1)
(0)
(1)
(3)
  • Product Quality
    2.0 (3)
  • Return Claim MadeYes (3) · No (1)
  • Shipping
    3.0 (2)
Phonse

PhonseGreater Melbourne (Outer), VIC

  • 2 reviews

Cartridge Problem

published

Had a cartridge chip problem, sent photos, cartridge was replaced the next day - great service. The team were good to deal with and had great prices. Thank you Hot Toner.

Product Quality
Shipping
Return Claim MadeYes
Peter

PeterGreater Melbourne (Outer), VIC

Not Happy -

published

I ordered 3 x printer cartridges, not a big order, and was provided the wrong items. Trying to deal with sales to rectify the matter was pathetic. they kept asking for more information, photos, etc etc etc and then just fobbed me off. If I was a big client I bet things would be different. Just remember little people help big companies thrive. Avoid this company because you will be disappointed.

Return Claim MadeYes

Ashamed they are in Aussie

published

This company rips customers off by charging a restocking fee if u receive wrong order. Poor customer service would never recommend this company. Be nice if spoke good English too.

Product Quality
Shipping
Return Claim MadeYes
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WINIFRED124

WINIFRED124South East Queensland, QLD

  • 13 reviews
  • 6 likes

Bad quality

published

Thought I was saving money buying from this company but after about a week everything was coming out purple.
Ink was leaking everywhere and ended up ruining a very expensive printer. Rip off beware

Product Quality
Return Claim MadeNo
Hodgie

HodgieAdelaide

Cartridge not recognised.

published

My last order, only 6 weeks back of two sets of cartridges for a canon MG 5765 was delivered on time. I have had one cartridge fail CL1-671xlC....."cartridge not recognised". No amount of turning on/off, taking in/out has helped.I'll be happy to take a credit on my next order. How can I make this happen. Neil Hodges........neilhodges@adam.com.au........Thankyou

OK till a problem arises

published

On the original purchase, quick delivery. Queries I raised were answered promptly. Just before Christmas I spoke to them about a faulty toner cartridge. They agreed to send a replacement. At 8 January, nothing. I went elsewhere to purchase a cartridge. I'll aim to update if they send a replacement toner cartridge.


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