Hub Health

I have used hub med ( hub health) for the past 3 years, BRILLIANT SERVICE. Totally care for the patients, follow up, very nice, caring service. Hub has gone beyond lengths to help me. Mainly I deal with Neil Mc-Intyre, words can’t express his sincereness and work ethics.. Very easy to speak with. Along the way I’ve had experience with another 2… Read more

one bring Peter, who I can not fault either. Definitely recommend this service.. well done HUB MED (HUB HEALTH). I’m a stayer of this service ..

Do not book Hub Health online. Zero stars. Zero customer service. Zero product (health care) delivery. Hub Health is affiliated with NIB. I used the NIB link to fill out the Hub Health booking form. Paid $49 for the next available appointment ….. and then after they took my money was advised that the next available appointment was in about 30… Read more

hours time at between 8.30 to 9pm the next day. I have started a protracted process to get a refund and get my details removed from their system (which unsatisfactorily they say they will retain for 7 years “ As per the Health Records Act 2001, all healthcare service providers are required to retain patient records for up to 7 years.”). I was not a patient so I don’t see why they should keep my records. Hub Health online should be avoided. However, on a positive note, I did rebook with UpDoc. I received a call within 5 minutes of payment. I received clear medical advice and a prescription as required.

I have found Hub Health to very professional and incredibly helpful. Everyone I have spoken to is insightful about the processes. I have even recommended them to my husband who now uses their services.

Appointment was on time and the process was explained in detail. Consultant took time to answer all questions i had would gladly recommend the process as it works Thank you Bob

Hub Health made the whole process incredibly smooth and stress-free. From the initial transaction to the consultation, everything was easy to navigate, quick, and very well organised. The staff were friendly and professional, and the service overall was excellent. I wouldn’t hesitate to use them again.

Very convenient and very experienced physicians, can't fault the service and lead time! I got a doctor in like 15 min, when my local doctor had closed and didn't have any vacancies anyway. The only thing is it's quite expensive, even with the NIB discount, Costing one star on my review.

To start with they said they will send a script by email and then shipped it out. I lost no weight and I worked really hard with diet and extra exercise. I can not justify spending $400 a month if there are no results.

I needed to get medical certificate for my work immediately. So I got my appointment with hub health. They said they would provide medical certificate within 2hrs. But its next day now still haven't got it. I got a warning from my work place and told me they would cut my pay because I didn't provide medical certificate. I tried waiting, contacting them still no response. Such a [Content Removed] service.

Don't waist your time or money... Pure scam... They charge 3 x as much for a watered down dose that does absolutely nothing... A waist of 3 grand and months of time

NP Stephen was super helpful. I was down with cold symptoms and needing medical certificates to submit to work. And the NP was patient and knowledgable where he assessed my symptoms thoroughly and provided medical advice, as well as providing the medical certificate as needed. 100% recommend Hub.Health.

Great service and care! Each clinician is knowledgeable and supportive and this service was so helpful for me last year. Despite that I am no longer eligible for this service this year, the practitioner was so helpful and genuine in guiding me to next steps that would help me on the next part of my health path. I felt encouraged, supported and very grateful!

My first time using Hub.Health and I found it to be very efficient and easy to use. The clinician I spoke with was very helpful and explained everything in terms I could easily understand, she made the process very comfortable and arranged my prescription without any issues.

Very prompt service with thoughtful caring people. Any questions afterwards were quickly answered via message. Great service for privacy and receiving e-scripts promptly. No having to wait in doctors surgeries or leaving the home to drive to the doctors.

Excellent professional service from the start. The support team have been amazing, and the teleconsult was wonderful and very informative. I am on holiday in Australia and this is a fantastic service, very helpful and professional. Thank you

Extremity quick call back (about 10 mins), very friendly and empathetic GP, e-script came through almost immediately and they processed me a 3-day medical certificate for work

The Dr who called was friendly, professional and knowledgeable about my condition. She was able to help me immediately and provide a prescription I could easily access through the HubHealth portal.

The system to get an appointment was really quick and efficient. The Dr called on time an dwas really clear, professional a kind. I would recommend and use this system again!

It started as a terrific experience but has gone south very fast. I have now made 3 appointments this week and on all 3 occasions, the clinician has not phoned me. You pay for the consults upfront so I have paid and not received the consult. I contacted them and they stated it was because my photos were not adequate. Nobody contacted me to tell… Read more

me this was the case.

I then spent two days trying to get them to tell me how I upload more photos as there was not an option on my portal.

They finally fixed this and I re-booked and the clinician has not contacted me at the booked time.

You cannot phone them and speak to a human all assistance is via email or text message and I feel like I am going around in circles.

This is a terrible experience and I do not recommend anyone pay for this.

Hub Health was very quick to respond. I've used them a few times already. The doctor/clinician who contacted me to discuss my symptoms was professional and very knowledgeable.

The whole process of booking was faster than i expected and the customer support was excellent as well, everything was on time as stated on the booking highly recommended to everyone.

I recently used Hub Health for a consultation to obtain my medical certificate, and I must say the overall experience was excellent. The process was quick and efficient I didn’t have to wait for ages, and within just 30 minutes I received a call from a doctor and had my medical certificate issued. I really appreciate how smooth and hassle-free the service was. Highly recommended!

Best decision I made: I was very nervous when making the first booking. The Dr was very understanding and almost too easy to chat with. Unfortunately after that first conversation I wasn’t sure what to do as messages (in the app) weren’t being responded. I thought for sure I had been scammed but I followed up and everything was sorted very… Read more

quickly and another consultant was assigned to me. Since then everything has been amazing. Thank you to the team! They helped me tremendously.

The dr was kind and I felt like I was being listened too. They looked into my symptoms with thought and care and I was able to also get a script to fill in the morning. It was an easy process.