1,907 reviews
The whole experience with MoneyMe was great, especially when I bought the car. It was a private sale not a dealer so there was a few more hoops to jump but they made it easy and quick. The seller who runs a decent sized company was surprised and pleased With how smooth and quick the whole process went. Outstanding service.
Applying for a loan and you are self employer or sole trader? Very disappointed with my experience with MoneyMe. I made multiple calls to advise the application process did not correctly fit my circumstances as a sole trader, however staff repeatedly advised they “don’t really look at that anyway” and mainly use bank statements. The system only… Read more
allowed one bank account to be connected, which didn’t even include my savings account or fully reflect my financial position. The online application also appears designed only for wage earners and does not properly assess sole trader income. When I called about this, I was told I would be sent the correct form — only to receive the exact same link again.
What’s most frustrating is I already have an existing loan that is years ahead in repayments, clearly showing I can manage financial commitments and service the much smaller amount applied for. Instead of properly assessing the application, it feels like the process was automated without consideration of actual circumstances, or asking if I had additional documents to support my financial position.
Now I’m left with a credit enquiry impacting my credit score from what I believe was an incomplete and inaccurate assessment process. Feels like being punished twice.
Would not recommend for sole traders or self-employed applicants to apply direct, maybe different via brokers.
Recently tried to reinstall the Money Me Virtual Card into my Apple Wallet and it wouldn't work. No luck with Apple Watch either. Rang technical support and they issued a new card which meant that I had to change all my regular payments to reflect the new card. Now the new card doesnt work on any of my devices. I dont have any problems attaching… Read more · 1
my Visa Debit Card and Zip Card to the Apple Wallet but no luck with Money Me. Hard work getting someone at Money Me to fix the problem as they all say that it should work. I have outlined to the organisation the various devices I have issues with and these have the latest operating systems. Found their website as basic at best and their credit card interest rates remained unchanged when the rates continued to be cut by the RBA, yet they adjust them very quickly in the latest environment. Look towards a more professional organisation for your financial matters if possible.
Money Me has rectified my issues and I am happy to continue with the company. I appreciate their attention to this matter.
Reviews with attachments
The process was very quick and easy to purchase the car Show details
Great company to deal with. Fast, efficient and excellent customer service. Highly recommended….. Show details
Our broker LUKE from Wodonga enabled our smooth transaction with MoneyMe! It was quick and easy for me and I love having the app to see all the details. Very satisfied! I have my beautiful new black car! Show details
What a great experience! Everyone so fast, efficient and helpful with the whole process. They helped at a time when I really needed it and I’m so thankful and have already recommended to family and friends. I will stay with this company for anything else I need in the future . Thanks guys. Show details
It was very quick settle on a Saturday and gone above and beyond to reach out to me for whatever needed to provide the lending for my son’s Car. My son was so happy for his first car and could get it on his birthday. The rate was not that good for me compared to other companies because of the credit history on my end. But I really appreciated with… Read more
the service provided to me and would highly recommend to anyone who is looking for lenders. Faster, quicker, easier and stress free.
My finance broker did all the work organising my loan, I just read the T&C of the loan and signed off on it. Show details
Latest follow-ups
I was extremely happy with how fast the loan was approved. I’ll recommend to anybody that this is definitely the way to go. customer service was excellent. i’m an extremely happy customer. I have zero issues with the loan and I’m extremely happy looking forward to the future thank you so much. Show details
Follow-up · Extremely straight forward money Comes out no hidden fee so easy I’m very impressed Thank you so much
Originally I thought this company was good, everything was quick and easy. Then I had some financial issues as I stopped working when my mother became sick. I made some payment arrangements with moneyme to cover 6 weeks. I have a credit card. So,… Read more
unknown to me, my card was deactivated- I should have been told beforehand. I had to reapply through the whole loan process to use it again after returning to work..my application was denied because I hadn't been back at work long enough, even though it was the same company. Moneyme debits my repayments due every fortnight. Every fortnight I am overdue according to them, even though theyre in charge of the transaction. I have called about this in the past. It happens frequently. Ive just checked the app and once again, Im listed as overdue! How?! Are they doing this to creat more interest?. Ive just called moneyme, but was on hold. So, Im leaving a review. Not happy, never will use them again. Interest is rough also.
Follow-up · A representative from moneyme reached out after my review, letting me know to contact and they would try and resolve the issue. So I did. Absolutely no change. I have not missed a payment for 17 months. I am paying 24.49%. I may as well be paying a bad personal loan at 24.49%. Once again I have just been told to submit my financials to go through… Read more
Positive reviews
Had a great experience with MoneyMe for my car finance. The process was quick, smooth, and transparent, with fast approval and excellent support throughout. Made getting my new car completely hassle-free. Highly recommend! Show details
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Charlie was awesome and very understanding. Accommodated to all my needs and was very understanding of the situation I was in. Loan was settled and I received funds on the same day. Highly recommend financing your next car with these guys. Show details
Really great exoerience. You were patient and easy to reach but also very efficient. Communication through email and document links were easy to follow and understand. Thank you for making our purchase possible. Thank you Show details
Negative reviews
Fair Lending Must Include Fair Treatment - I understand how lending works. When we borrow money, we agree to interest and repayment terms. That’s fair. Businesses need to operate, and borrowers have responsibilities... but un all honesty, they have a job becasue we are capable of paying the interest %... However, I was genuinely disappointed with… Read more
how I young dude treated when I fell behind by one or two instalments. He probably has no idea who is talking to, or maybe trained to mistreat the customer... dont know which one is true...
Instead of a calm, professional conversation about when I could catch up, the call felt unnecessarily aggressive. The tone was not solution-focused and i observed It quickly turned into questioning that felt more like interrogation than engagement.
Sometimes timing slips. What I expected was a respectful discussion about how to resolve it. What I experienced instead felt psychologically heavy and demeaning.
There’s a big difference between being firm and being intimidating. I've noticed most loosers from one particular heritage tend to showcase intimidation...
I’m sharing this so others are aware of not just the financial terms, but also the tone you might encounter if you’re late on payments.
Professionalism should go both ways... This is my last time i used MoneyMe.
Hi Ash, thank you for taking the time to share this. I'm… Read more
Moneyme will charge interest on top of your interest and the result is you are paying more. Your interest is added to the outstanding balance and that is where they computed the new interest, that means your interest will incur more interest, if not handled well could be a money trap. Steer clear with this type of lender if you can. Show details
Hi Val, thank you for reaching out. We completely… Read more (+1 reply)
Terrible experience.. when you reject an application you should let the customer know the reasons and check the credit score instead just put some calculation by yourself and decide ok no We are not giving you loan. Show details
Hi Robin, we’re sorry to hear about the outcome of your… Read more
Recent reviews
John was amazing, and very patient.. Straightforward, easy and transparent financing for my work vehicle. Definitely reccomend :) Also didn't charge an arm and a leg as brokerage fee! Show details
I had a really smooth and positive experience with MoneyMe. The application process was quick and straightforward, and I received approval faster than expected. Everything was clearly explained, including the repayment terms, so there were no surprises. Customer service was responsive and helpful whenever I had questions. I didn’t experience any… Read more
unexpected fees, and the rates were reasonable compared to other options I looked at.
Overall, I’m very satisfied with the service and would definitely recommend MoneyMe to others looking for a fast and reliable loan provider.
I recently got asset finance for a second hand vehicle from MoneyMe and found the process extremely quick and simple. They approved finance based on my bank statements and offered a good range of options. I had quite a bit of trouble using the browser version of their site, however they have an app that worked very well. I phoned their customer… Read more
service and got through to friendly, helpful staff straightaway. They approved the loan very quickly, and paid the seller so fast I was amazed! There as an establishment fee which was quite reasonable. The finance has a quite a high IR but to counterbalance that they offer no early payment penalties or exit fees, so if you can pay out your finance early you can save a great deal of money. All in all it was an easy, simple, super fast process and I would be willing to recommend them at this point.
I found Money Me to be straightforward.The whole process from applying to approval was quick and done with ease.The app is easy to understand and effortless.Well done to Money Me. Show details
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I'm so grateful to associate with this company.Im satisfied for what i rate for this loan. My family have to own our new car and to help us out for some of financial stuff.The customer service was so helpful and friendly.I'll look forward to work and partnership with this company.God Bless Show details
We've used MoneyMe for 5 years and funded various vehicles with them. Their honesty, expertise and speed is the best in the market. With a recent purchase they approved and settled all within hours. Their process and rates are amazing. Thanks Cam and the MoneyMe team.
I have never struck a lender so easy to get along with , then coupled by a top broker sam smith , if you need a lender i would give these guys a 11out of 10 , fantastic Show details
Hey working with the team was really great they are very easy going. Communication is great you miss a email they shoot you a text. They are patient. It’s hard enough with finance but money me makes it feel a lot less Show details
Thanks to Moneyme I can see my dream came true, very professional and very efficient company that eccede your expectations. I am very happy with my choice. Thanks MoneyMe Show details
Excellent team to work with! We are returning customers because all the staff are so easy to deal with, very professional and always finalize loans in short times. Will be still recommending MoneyNow to family friends. Thankyou!
Wow it all happened so quick and so easy, the online portal was very straight forward and user friendly. Last time I had finance organised with someone else it was a chore, this time it was a breeze Show details
Applied for a loan to purchase a 2019 outlander It was very easy to apply. When I needed help with the paperwork they walked me through it. It was a great experience. Show details
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Hi Sharyn, We’re truly sorry to hear about the… Read more