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Reviews

(819)
(100)
(10)
(4)
(29)
  • Transparency
    4.7 (385)
  • Customer Service
    4.8 (490)
  • Loan TypeFixed Rate (216) · Line of Credit (127) · Variable Rate (72) · Split (6)
  • Application Process
    4.9 (515)
  • Timeliness
    4.9 (501)
  • Loan Term2.053 years (304)

Quick turn around

published

Turn around was very quick. Easy to apply. Had I understood how the virtual CC actually worked would not have applied for that though.
Repayments are higher than I would have expected.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateMarch 2020
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1 comment
MoneyMe
Jake H.MoneyMe
Kaz T

Kaz TSouth East Queensland, QLD

Bit slow on processing application which hasn’t happened before

published

Easy reasonable company to deal with wait times not great, but phone service exceeded experience with banks , I found the application process easy just the time on approval longer than expected

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateMarch 2020
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1 comment
MoneyMe
Jake H.MoneyMe
Alicia Doolan

Alicia DoolanSouth East Queensland, QLD

Love MoneyMe

published

Customer Service was fantastic easy to get in contact with them and the assistant provided. The whole application process was quick and easy... Repayments are all set out for you so you can budget. Overall extremely satisfied.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateMarch 2020
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1 comment
MoneyMe
Jake H.MoneyMe
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Stevie

StevieSouth East Queensland, QLD

  • 2 reviews

This is good

published

My application took longer than expected because Money Me could not talk to my bank.

I also had to keep following up on where my application was at because there was no information coming from Money Me.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2020
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1 comment
MoneyMe
Jake H.MoneyMe

Great Help!

published

My application was approved very quickly, the repayments are affordable and I would recommend it to friends and family. I had not heard of Money Me before, is it a huge company

Transparency
Application Process
Timeliness
Loan TypeFixed Rate
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1 comment
MoneyMe
Jake H.MoneyMe

Just perfect to deal with

published

Great all round fast efficient and easy to deal with .They made it a pleasure for me to deal with them .Well done I will be back. I Looked at some other options out there but very hard to deal with and very high rates were offered .Money Me was just so helpful Thanks again guys .

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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1 comment
MoneyMe
Jake H.MoneyMe
Tony De Zwaan

Tony De ZwaanFar North Queensland, QLD

  • 4 reviews

Fast and easy

published

The application was very easy and it only took me a couple of minutes to get the loan very satisfied and would recommend it to all of my friends and family

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateMarch 2020
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1 comment
MoneyMe
Jake H.MoneyMe
Ruth

RuthNorth Queensland, QLD

Good service

published

was very helpful and explained everything to me in full. There was no extra costs. I am satisfied with the fastness of receiving the loan, I didn't have to wait at all. In all it was a pleasant experience.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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1 comment
MoneyMe
Jake H.MoneyMe

Fast and a 5 star serves

published

I found getting a loan so easy . and doing it on line was very convenient, and Fast. And when on the phone with them i got Amazing 5star service . Very Happy

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateMarch 2020
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1 comment
MoneyMe
Jake H.MoneyMe
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AAJ

AAJMetropolitan Adelaide, SA

  • Verified customer

This company with RUIN your credit

published
Transparency
Customer Service
Application Process
Timeliness
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1 comment
MoneyMe
Jake H.MoneyMe

Amazing service

published

Customer service was perfect and I am happy with that and apply for a loan that was pretty easy. Moneyme is the one the best system to get loan easy and fast.

Transparency
Loan TypeFixed Rate
1 comment
MoneyMe
Jake H.MoneyMe
AmandaNT

AmandaNTDarwin, NT

Fast! Convenient!

published

Quick and easy service, highly recommended! I simply applied, supplied my details and the next day I had funds in my bank. Really good service for people in need. Making payments is easy and I feel much better knowing I can access it when I need to

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateMarch 2020
See all answers
1 comment
MoneyMe
Jake H.MoneyMe

Simple, quick and reliable

published

Straight forward process and great interest rate.
Money came within a few hours and the transaction between MoneyMe and my bank was fast and effective.
The platform was easily understood and I felt at ease with the spread of repayments.

Application Process
Timeliness
Loan TypeFixed Rate
1 comment
MoneyMe
Jake H.MoneyMe

My loan journey.

published

Fantastic and effortless service. I went online while talking to the representative whom made it easy to follow the application.
No unexpected costs experienced. Was guided thoroughly through the costs involving the loan.
Happily satisfied.

Application Process
Timeliness
Loan TypeFixed Rate
1 comment
MoneyMe
Jake H.MoneyMe
Elmer

ElmerGreystanes NSW 2145

UNBELIEVABLE !!!

published

The services provided to me for the past almost 24 mos. were incomparable to whatever I had previously encountered, your products and application were a leverage with the technology. Highly recommended to everyone...

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateNovember 2018
See all answers
1 comment
MoneyMe
Jake H.MoneyMe
Personal Loans

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Pineapples

PineapplesSydney, NSW

Really great company. Very trustworthy and appreciate it. Thank you

published

Very satisfied thank you very much. Will highly recommend to others. Trustworthy and I appreciate it. I’m so happy to have a company so flexible with their rates. Happy days

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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1 comment
MoneyMe
Jake H.MoneyMe

The reviewer stated that an incentive was offered for this review

Desmond

DesmondSouth East Queensland, QLD

Fast and easy

published

I urgently needed the funds to help with bill's and car maintenance, there was no extra cost and I was satisfied with my rate. Couldn't be happier with the high level of service and how quick everything was done.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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1 comment
MoneyMe
Jake H.MoneyMe

It was amazing for me

published

It was absolutely fabulous service and help for me and was lovely to no that this was about for me it was good for me and can’t thank yous enough

Transparency
1 comment
MoneyMe
Jake H.MoneyMe

The reviewer stated that an incentive was offered for this review

Daniel alford

Daniel alfordPerth, WA

  • Verified customer

Its perfect gave me the opportunity to get the money i needed and more still

published

Im greatful and so happy it was easy and quick with fast response and went out of their way to call me to get more info to find the right loan

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
See all answers
1 comment
MoneyMe
Jake H.MoneyMe
KMN

KMNDarling Downs, QLD

Quick response love it !! Easy payment plan

published

I am happy with the rate, the payment plan is simple and the response to my request was prompt. Money me sends regular emails to keep me informed all costs outlined in agreement.

KG Toowoomba

Customer Service
Application Process
1 comment
MoneyMe
Jake H.MoneyMe
Page 1 of 49

Questions & Answers

Nat

Natasked

Can you please tell me what credit reporting agency you use ?

3 answers
Hayley G.
Hayley G.

Money me and wallet wizard

Nat
Nat

Thanks but was meaning which credit check agency do Moneyme use

MoneyMe
Jon W.MoneyMe

Hi Nat,

The credit reporting agencies we use are Equifax and Illion.

If you have any other questions please don't hesitate to reach out on 1300 669 059 or via email at hello@moneyme.com.au

Nick Knack

Nick Knackasked

Hi can you please advise how I can update my bank information on the app as I am switching banks?Thank you Nick

3 answers
Funky_Cathy
Funky_Cathy

Hi Nick,
I searched the app, you can only update address, email, phone and employment history.
I would suggest contacting MoneyMe and inform them that you are changing banks and update information that way. Hope that helps.

MoneyMe
Jon W.MoneyMe

Hi Nick,

Thanks for reaching out.

If you would like to update your bank details, please contact us on 1300 669 059 or send an email to hello@moneyme.com.au.

MoneyMe
Jake H.MoneyMe

Thank you, Funky_Cathy!

Nikih

Nikihasked

I applied for a loan 24 + hours ago and still haven’t had a response, does this mean I’m not approved seeing as everyone else seems to be approved very quickly

4 answers
veronica
veronica

Check ur email, u should be getting text as well if ur approved or not

Nikih
Nikih

I have checked both, but still no answer. But thank you for your reply

MoneyMe
Jon W.MoneyMe

Hi Nikih,

Sorry for the inconvenience.

Can you please email your contact details to feedback@moneyme.com.au and I'll personally look into this ASAP for you.

Cheers, Jon
Head of Operations

Get an answer from our members and MoneyMe representatives

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