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MoneyMe

MoneyMe

 Verifiedmoneyme.com.auABN: 40163691236
MoneyMe
4.6

1,933 reviews

Positive vs Negative
92%8%
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Average Loan Term3.9 years
Transparency ?
4.5
Customer Service
4.6
Application Process
4.7

 AI reviews summary 

Pros
Fast Approval and Settlement: A large number of users highlight the speed of the application process, with many noting approvals and funding completed within hours or a single day.
Efficient Customer Support: Reviewers frequently praise the helpful, professional, and responsive nature of the support staff and brokers.
Simple Digital Experience: The online portal, document uploading, and mobile app are widely noted as user-friendly and straightforward to navigate.
Flexible Repayment Terms: Several customers appreciate the ability to make extra or early payments without incurring penalties.
Verdict

Overall, clients report a largely positive experience with MoneyMe, particularly praising the speed of loan approvals, user-friendly digital platforms, and supportive customer service. While the majority of users find the financing process seamless and efficient, a subset of reviews points out challenges such as high interest rates, communication hurdles regarding account management, and occasional difficulties with automated application assessments.

1,933 reviews
5 Paul Banks  · Fast great service highly recommend . Same day great company very professional.
5 Johnny  · Fastest experience ever in being approved for a loan up to $50,000. Good rates no over top or hidden fees.
5 Avoid  · I found these guys were great to deal with. No messing around they got the job gone. Will definitely use again. Highly recommend.
5 NSalman  · The entire process was so quick and smooth. Good customer service
5 Gary Mays  · So positive to deal with everything was simple and fast. Cannot recommend highly enough.
5 M. Powell  · MeMoney was recommended by my financial adviser, they didn't disappoint. Easy to work with, proactive and no stress. Very happy.
jaffar r.
jaffar r.4 posts
 

SCAMMER ALERT — AVOID THIS BUSINESS AT ALL COSTS Please never use this service. Terrible, absolutely terrible. Avoid this business. In my experience, the service was unprofessional, unsafe and extremely disappointing. Negative one million stars. Absolutely rubbish. Scammers, horrible practice — scam, scam, scam. I was operating a private limited… Read more

company when I engaged Toyota Penrith to purchase a Toyota HiAce van. Before proceeding, I specifically asked the dealer whether I would become personally liable if the company was deregistered or became bankrupt. I was told that I would not.

I took the dealer at his word and proceeded with the purchase and finance.

Unfortunately, the company later became insolvent, the vehicle was repossessed and sold, and MoneyMe/Toyota Finance is now pursuing me personally for the alleged shortfall.

My understanding was that a Pty Ltd company is a separate legal entity. I relied on the general principles under the Corporations Act 2001 (Cth), including s 119, s 516, s 588G and s 601AD(1), and, more importantly, I specifically asked the dealer about personal liability before signing up.

I now feel completely scammed and misled. If I had been told clearly that I could personally be chased for a substantial shortfall after repossession, I would have thought twice before entering into the arrangement.

This has been an absolutely appalling experience. Shonky, unprofessional and extremely disappointing. I am seeking legal advice regarding the matter and intend to pursue the appropriate legal avenues regarding the dealership's representations and the finance arrangement. Also will be contacting Currenr Affair.

Scammer alert. Avoid at all costs. Scam scam scam. Negative one million stars. Absolutely rubbish.

MONEYME
MONEYME    

Hi Jaffar, thank you for taking the time to share your… Read more (+1 reply)

Jason V.
Jason V.VIC
 

Very easy to apply. They should be able to give you a rough estimate on interest you’ll pay though. But overall very convenient and seemless. Minimal paperwork required and online approval.

Ask the reviewer
Vlad
Vlad2 posts
 

Excellent's all around… thank you guys for your service and support… it’s my 4th loan with you guys…and from day 1… it’s been amazing how quick understanding and no way as difficult as the other lenders… I highly appreciate you guys and more importantly I highly recommend you guys… my life changed because you guys believed in me… thank everyone involved…

Ask the reviewer

Reviews with attachments

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Neil
NeilQLD3 posts
 

The process was quick and easy. I highly recommend Moneyme.

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Sharni W.
Sharni W.WA4 posts
 

Excellent. Thorough. Professional. They were relatively quick to review and process

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khushal M.
khushal M.
  Fair Incentive

The process was very quick and easy to purchase the car

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Jon Merigan
Jon MeriganQLD
 

Great company to deal with. Fast, efficient and excellent customer service. Highly recommended…..

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Leanne M.
Leanne M.
  Verified

Our broker LUKE from Wodonga enabled our smooth transaction with MoneyMe! It was quick and easy for me and I love having the app to see all the details. Very satisfied! I have my beautiful new black car!

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Steve
SteveNSW
 

My finance broker did all the work organising my loan, I just read the T&C of the loan and signed off on it.

Latest follow-ups

Shaun W.
Shaun W.2 posts
 

Had a lovely experience with money me stress free finance would recommend Thankyou for making it happen .

 Follow-up  · Loving money me so user friendly in the app can view payments past payments .

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Adam Martin
Adam MartinNSW
 

I was extremely happy with how fast the loan was approved. I’ll recommend to anybody that this is definitely the way to go. customer service was excellent. i’m an extremely happy customer. I have zero issues with the loan and I’m extremely happy looking forward to the future thank you so much.

 Follow-up  · Extremely straight forward money Comes out no hidden fee so easy I’m very impressed Thank you so much

Sharyn S
Sharyn SQLD
 

Originally I thought this company was good, everything was quick and easy. Then I had some financial issues as I stopped working when my mother became sick. I made some payment arrangements with moneyme to cover 6 weeks. I have a credit card. So,… Read more

unknown to me, my card was deactivated- I should have been told beforehand. I had to reapply through the whole loan process to use it again after returning to work..my application was denied because I hadn't been back at work long enough, even though it was the same company. Moneyme debits my repayments due every fortnight. Every fortnight I am overdue according to them, even though theyre in charge of the transaction. I have called about this in the past. It happens frequently. Ive just checked the app and once again, Im listed as overdue! How?! Are they doing this to creat more interest?. Ive just called moneyme, but was on hold. So, Im leaving a review. Not happy, never will use them again. Interest is rough also.

 Follow-up  · A representative from moneyme reached out after my review, letting me know to contact and they would try and resolve the issue. So I did. Absolutely no change. I have not missed a payment for 17 months. I am paying 24.49%. I may as well be paying a bad personal loan at 24.49%. Once again I have just been told to submit my financials to go through… Read more

MONEYME
MONEYME    

Hi Sharyn, We’re truly sorry to hear about the… Read more

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Positive reviews

Miss Christine
Miss Christine3 posts
 

I could not be any happier with the service I was provided with from this company. MoneyMe were very quick and thorough throughout the process and were able to give us an amazing and affordable plan ahead. MoneyMe made the process very easy and continue to do so through their app which you can view and manage your loan. Would definitely recommend this company for those looking to get genuine support and affordability :)

Frank
Frank
 

I think moneyme is very easy to work with, very helpful and went out of their way to make my loan go thru faster as I needed it to happen quickly, and a very far rate, definitely a 5 star rating, Thank you moneyme

Kevin
KevinQLD
 

A very smooth process. Alesha was very helpful, professional and prompt in all her communications. I highly recommend the team and will most definitely contact Dealify for my future requirements.

Negative reviews

Scott
Scott
 

My broker organised the loan for me he was really good but the interest rate is high if I had of known it was this high before I brought the van I would have looked elsewhere and probably will look at refinancing in the future so not happy with that and being woken at 4am by this message I’m quite pissed

MONEYME
MONEYME    

Hi Scott, we’re sorry to hear about your experience. … Read more

Carl
Carl2 posts
 

Loan origination process was a breeze and the company very easy to deal with when they wanted to take your monthly payment.... but the wheels fell off very quickly when the loan was to be paid out early from an insurance write-off. In fairness the insurance company stuffed up that made things hard all around, but Money Me was quick to pass blame… Read more

and offer no solutions and drag their feet through the whole process, then try to charge additional interest due to delays caused by them.

MONEYME
MONEYME    

Hi Carl, Thank you for sharing your experience. We're… Read more

Lucas M.
Lucas M.NSW
 

I had pre-approved credit for a 7 years loan for a vehicle, flew all the way to Sydney to get the car, when the money was about to hit the seller’s account they said they made a mistake and couldn’t finance the car. It was the most horrible and diminishing experience of my life.

MONEYME
MONEYME    

Hi Lucas, we're truly sorry to hear about your… Read more

Recent reviews

Camila
CamilaQLD
 

I’m very happy to recommend MoneyMe. Their rates were the best I could find, and they suited my needs perfectly for a business car loan. The process was straightforward, communication was excellent, and everything was handled efficiently. I’m very satisfied with the service and would happily recommend MoneyMe to anyone looking for a competitive and reliable lender.

Jestr72
Jestr72NSW2 posts
 

Fast and simple loan application that was approved quickly and competitive interest rate that has no penalties for extra or early payments. Also with the use of an app for easy repayments and to keep track of the loan.

Russell Goy
Russell GoyQLD2 posts
 

The whole experience with MoneyMe was great, especially when I bought the car. It was a private sale not a dealer so there was a few more hoops to jump but they made it easy and quick. The seller who runs a decent sized company was surprised and pleased With how smooth and quick the whole process went. Outstanding service.

Find out how MoneyMe compares to other Personal Loans

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wattaman
wattamanQLD31 posts
  Verified

Applying for a loan and you are self employer or sole trader? Very disappointed with my experience with MoneyMe. I made multiple calls to advise the application process did not correctly fit my circumstances as a sole trader, however staff repeatedly advised they “don’t really look at that anyway” and mainly use bank statements. The system only… Read more

allowed one bank account to be connected, which didn’t even include my savings account or fully reflect my financial position. The online application also appears designed only for wage earners and does not properly assess sole trader income. When I called about this, I was told I would be sent the correct form — only to receive the exact same link again.

What’s most frustrating is I already have an existing loan that is years ahead in repayments, clearly showing I can manage financial commitments and service the much smaller amount applied for. Instead of properly assessing the application, it feels like the process was automated without consideration of actual circumstances, or asking if I had additional documents to support my financial position.

Now I’m left with a credit enquiry impacting my credit score from what I believe was an incomplete and inaccurate assessment process. Feels like being punished twice.

Would not recommend for sole traders or self-employed applicants to apply direct, maybe different via brokers.

Rod F
Rod FNSW22 posts
 

Recently tried to reinstall the Money Me Virtual Card into my Apple Wallet and it wouldn't work. No luck with Apple Watch either. Rang technical support and they issued a new card which meant that I had to change all my regular payments to reflect the new card. Now the new card doesnt work on any of my devices. I dont have any problems attaching… Read more ·  1

my Visa Debit Card and Zip Card to the Apple Wallet but no luck with Money Me. Hard work getting someone at Money Me to fix the problem as they all say that it should work. I have outlined to the organisation the various devices I have issues with and these have the latest operating systems. Found their website as basic at best and their credit card interest rates remained unchanged when the rates continued to be cut by the RBA, yet they adjust them very quickly in the latest environment. Look towards a more professional organisation for your financial matters if possible.

Money Me has rectified my issues and I am happy to continue with the company. I appreciate their attention to this matter.

Nitin A.
Nitin A.
 

Had a great experience with MoneyMe for my car finance. The process was quick, smooth, and transparent, with fast approval and excellent support throughout. Made getting my new car completely hassle-free. Highly recommend!

Bill
Bill2 posts
 

Charlie was awesome and very understanding. Accommodated to all my needs and was very understanding of the situation I was in. Loan was settled and I received funds on the same day. Highly recommend financing your next car with these guys.

Lisa
Lisa
 

Really great exoerience. You were patient and easy to reach but also very efficient. Communication through email and document links were easy to follow and understand. Thank you for making our purchase possible. Thank you

Quin
Quin2 posts
 

John was amazing, and very patient.. Straightforward, easy and transparent financing for my work vehicle. Definitely reccomend :) Also didn't charge an arm and a leg as brokerage fee!

RBe
RBe
 

I had a really smooth and positive experience with MoneyMe. The application process was quick and straightforward, and I received approval faster than expected. Everything was clearly explained, including the repayment terms, so there were no surprises. Customer service was responsive and helpful whenever I had questions. I didn’t experience any… Read more

unexpected fees, and the rates were reasonable compared to other options I looked at.

Overall, I’m very satisfied with the service and would definitely recommend MoneyMe to others looking for a fast and reliable loan provider.

Tiffany F
Tiffany FQLD2 posts
 
Transparency
Customer Service
Application Process

I recently got asset finance for a second hand vehicle from MoneyMe and found the process extremely quick and simple. They approved finance based on my bank statements and offered a good range of options. I had quite a bit of trouble using the browser version of their site, however they have an app that worked very well. I phoned their customer… Read more

service and got through to friendly, helpful staff straightaway. They approved the loan very quickly, and paid the seller so fast I was amazed! There as an establishment fee which was quite reasonable. The finance has a quite a high IR but to counterbalance that they offer no early payment penalties or exit fees, so if you can pay out your finance early you can save a great deal of money. All in all it was an easy, simple, super fast process and I would be willing to recommend them at this point.

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