1,921 reviews
AI reviews summary
MONEYME is highly regarded for its exceptionally fast loan processing and approval times, with many users securing vehicle finance within hours or a single business day. The digital application process and mobile app are frequently described as user-friendly and efficient, particularly for standard wage earners. While the speed and customer service are major highlights, some users have raised concerns regarding high interest rates and difficulties for self-employed applicants.
Pros
- Rapid Processing Speed: Applications, approvals, and settlements are frequently completed within 24 hours, often enabling same-day vehicle pickups.
- User-Friendly Digital Tools: The mobile app and online portal are praised for being intuitive, making it easy to upload documents and track repayments.
- Flexible Loan Terms: Users value the absence of early exit fees or penalties for extra payments, allowing for more cost-effective debt reduction.
- Helpful Customer Service: Staff members are consistently described as professional, knowledgeable, and proactive in communicating via phone and text.
Cons
- High Interest Rates: Multiple reviewers noted that interest rates are higher than traditional banks, with some describing them as "rough" or "excessive."
- Sole Trader Difficulties: Self-employed applicants reported that the automated assessment system does not adequately cater to non-standard income structures or multiple bank accounts.
- Technical Integration Issues: Recurring problems were reported regarding the virtual card's compatibility with digital wallets like Apple Wallet and Apple Watch.
- Aggressive Collections Tone: A few users experienced a shift from helpful service to an aggressive or demeaning tone when dealing with repayment delays.
Verdict
MONEYME is a strong option for borrowers prioritising speed and a seamless digital experience, especially for car loans. However, those with complex income sources or those sensitive to high interest rates should carefully review the terms and ensure the automated assessment accurately reflects their financial position.
A very smooth process. Alesha was very helpful, professional and prompt in all her communications. I highly recommend the team and will most definitely contact Dealify for my future requirements. Show details
I’m very happy to recommend MoneyMe. Their rates were the best I could find, and they suited my needs perfectly for a business car loan. The process was straightforward, communication was excellent, and everything was handled efficiently. I’m very satisfied with the service and would happily recommend MoneyMe to anyone looking for a competitive and reliable lender.
Loan origination process was a breeze and the company very easy to deal with when they wanted to take your monthly payment.... but the wheels fell off very quickly when the loan was to be paid out early from an insurance write-off. In fairness the insurance company stuffed up that made things hard all around, but Money Me was quick to pass blame… Read more
and offer no solutions and drag their feet through the whole process, then try to charge additional interest due to delays caused by them.
Reviews with attachments
The process was quick and easy. I highly recommend Moneyme.
Excellent. Thorough. Professional. They were relatively quick to review and process Show details
The process was very quick and easy to purchase the car Show details
Great company to deal with. Fast, efficient and excellent customer service. Highly recommended….. Show details
Our broker LUKE from Wodonga enabled our smooth transaction with MoneyMe! It was quick and easy for me and I love having the app to see all the details. Very satisfied! I have my beautiful new black car! Show details
My finance broker did all the work organising my loan, I just read the T&C of the loan and signed off on it. Show details
Latest follow-ups
I was extremely happy with how fast the loan was approved. I’ll recommend to anybody that this is definitely the way to go. customer service was excellent. i’m an extremely happy customer. I have zero issues with the loan and I’m extremely happy looking forward to the future thank you so much. Show details
Follow-up · Extremely straight forward money Comes out no hidden fee so easy I’m very impressed Thank you so much
Originally I thought this company was good, everything was quick and easy. Then I had some financial issues as I stopped working when my mother became sick. I made some payment arrangements with moneyme to cover 6 weeks. I have a credit card. So,… Read more
unknown to me, my card was deactivated- I should have been told beforehand. I had to reapply through the whole loan process to use it again after returning to work..my application was denied because I hadn't been back at work long enough, even though it was the same company. Moneyme debits my repayments due every fortnight. Every fortnight I am overdue according to them, even though theyre in charge of the transaction. I have called about this in the past. It happens frequently. Ive just checked the app and once again, Im listed as overdue! How?! Are they doing this to creat more interest?. Ive just called moneyme, but was on hold. So, Im leaving a review. Not happy, never will use them again. Interest is rough also.
Follow-up · A representative from moneyme reached out after my review, letting me know to contact and they would try and resolve the issue. So I did. Absolutely no change. I have not missed a payment for 17 months. I am paying 24.49%. I may as well be paying a bad personal loan at 24.49%. Once again I have just been told to submit my financials to go through… Read more
Hi Sharyn, We’re truly sorry to hear about the… Read more
Positive reviews
Fast and simple loan application that was approved quickly and competitive interest rate that has no penalties for extra or early payments. Also with the use of an app for easy repayments and to keep track of the loan. Show details
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The whole experience with MoneyMe was great, especially when I bought the car. It was a private sale not a dealer so there was a few more hoops to jump but they made it easy and quick. The seller who runs a decent sized company was surprised and pleased With how smooth and quick the whole process went. Outstanding service.
Recently tried to reinstall the Money Me Virtual Card into my Apple Wallet and it wouldn't work. No luck with Apple Watch either. Rang technical support and they issued a new card which meant that I had to change all my regular payments to reflect the new card. Now the new card doesnt work on any of my devices. I dont have any problems attaching… Read more · 1
my Visa Debit Card and Zip Card to the Apple Wallet but no luck with Money Me. Hard work getting someone at Money Me to fix the problem as they all say that it should work. I have outlined to the organisation the various devices I have issues with and these have the latest operating systems. Found their website as basic at best and their credit card interest rates remained unchanged when the rates continued to be cut by the RBA, yet they adjust them very quickly in the latest environment. Look towards a more professional organisation for your financial matters if possible.
Money Me has rectified my issues and I am happy to continue with the company. I appreciate their attention to this matter.
Negative reviews
I had pre-approved credit for a 7 years loan for a vehicle, flew all the way to Sydney to get the car, when the money was about to hit the seller’s account they said they made a mistake and couldn’t finance the car. It was the most horrible and diminishing experience of my life.
Hi Lucas, we're truly sorry to hear about your… Read more
Applying for a loan and you are self employer or sole trader? Very disappointed with my experience with MoneyMe. I made multiple calls to advise the application process did not correctly fit my circumstances as a sole trader, however staff repeatedly advised they “don’t really look at that anyway” and mainly use bank statements. The system only… Read more
allowed one bank account to be connected, which didn’t even include my savings account or fully reflect my financial position. The online application also appears designed only for wage earners and does not properly assess sole trader income. When I called about this, I was told I would be sent the correct form — only to receive the exact same link again.
What’s most frustrating is I already have an existing loan that is years ahead in repayments, clearly showing I can manage financial commitments and service the much smaller amount applied for. Instead of properly assessing the application, it feels like the process was automated without consideration of actual circumstances, or asking if I had additional documents to support my financial position.
Now I’m left with a credit enquiry impacting my credit score from what I believe was an incomplete and inaccurate assessment process. Feels like being punished twice.
Would not recommend for sole traders or self-employed applicants to apply direct, maybe different via brokers.
Fair Lending Must Include Fair Treatment - I understand how lending works. When we borrow money, we agree to interest and repayment terms. That’s fair. Businesses need to operate, and borrowers have responsibilities... but un all honesty, they have a job becasue we are capable of paying the interest %... However, I was genuinely disappointed with… Read more
how I young dude treated when I fell behind by one or two instalments. He probably has no idea who is talking to, or maybe trained to mistreat the customer... dont know which one is true...
Instead of a calm, professional conversation about when I could catch up, the call felt unnecessarily aggressive. The tone was not solution-focused and i observed It quickly turned into questioning that felt more like interrogation than engagement.
Sometimes timing slips. What I expected was a respectful discussion about how to resolve it. What I experienced instead felt psychologically heavy and demeaning.
There’s a big difference between being firm and being intimidating. I've noticed most loosers from one particular heritage tend to showcase intimidation...
I’m sharing this so others are aware of not just the financial terms, but also the tone you might encounter if you’re late on payments.
Professionalism should go both ways... This is my last time i used MoneyMe.
Hi Ash, thank you for taking the time to share this. I'm… Read more
Recent reviews
Had a great experience with MoneyMe for my car finance. The process was quick, smooth, and transparent, with fast approval and excellent support throughout. Made getting my new car completely hassle-free. Highly recommend! Show details
Charlie was awesome and very understanding. Accommodated to all my needs and was very understanding of the situation I was in. Loan was settled and I received funds on the same day. Highly recommend financing your next car with these guys. Show details
Really great exoerience. You were patient and easy to reach but also very efficient. Communication through email and document links were easy to follow and understand. Thank you for making our purchase possible. Thank you Show details
John was amazing, and very patient.. Straightforward, easy and transparent financing for my work vehicle. Definitely reccomend :) Also didn't charge an arm and a leg as brokerage fee! Show details
Find out how MoneyMe compares to other Personal Loans
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I had a really smooth and positive experience with MoneyMe. The application process was quick and straightforward, and I received approval faster than expected. Everything was clearly explained, including the repayment terms, so there were no surprises. Customer service was responsive and helpful whenever I had questions. I didn’t experience any… Read more
unexpected fees, and the rates were reasonable compared to other options I looked at.
Overall, I’m very satisfied with the service and would definitely recommend MoneyMe to others looking for a fast and reliable loan provider.
I recently got asset finance for a second hand vehicle from MoneyMe and found the process extremely quick and simple. They approved finance based on my bank statements and offered a good range of options. I had quite a bit of trouble using the browser version of their site, however they have an app that worked very well. I phoned their customer… Read more
service and got through to friendly, helpful staff straightaway. They approved the loan very quickly, and paid the seller so fast I was amazed! There as an establishment fee which was quite reasonable. The finance has a quite a high IR but to counterbalance that they offer no early payment penalties or exit fees, so if you can pay out your finance early you can save a great deal of money. All in all it was an easy, simple, super fast process and I would be willing to recommend them at this point.
I found Money Me to be straightforward.The whole process from applying to approval was quick and done with ease.The app is easy to understand and effortless.Well done to Money Me. Show details
I'm so grateful to associate with this company.Im satisfied for what i rate for this loan. My family have to own our new car and to help us out for some of financial stuff.The customer service was so helpful and friendly.I'll look forward to work and partnership with this company.God Bless Show details
We've used MoneyMe for 5 years and funded various vehicles with them. Their honesty, expertise and speed is the best in the market. With a recent purchase they approved and settled all within hours. Their process and rates are amazing. Thanks Cam and the MoneyMe team.
I have never struck a lender so easy to get along with , then coupled by a top broker sam smith , if you need a lender i would give these guys a 11out of 10 , fantastic Show details
Hey working with the team was really great they are very easy going. Communication is great you miss a email they shoot you a text. They are patient. It’s hard enough with finance but money me makes it feel a lot less Show details
Thanks to Moneyme I can see my dream came true, very professional and very efficient company that eccede your expectations. I am very happy with my choice. Thanks MoneyMe Show details
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Hi Carl, Thank you for sharing your experience. We're… Read more