Review your last buy on ProductReview.com.au
MoneyMe

MoneyMe

 Verifiedmoneyme.com.auABN: 40163691236
MoneyMe
4.6

1,963 reviews

Positive vs Negative
92%8%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Average Loan Term4 years
Transparency ?
4.5
Customer Service
4.6
Application Process
4.7

 AI reviews summary 

Pros
Fast Approval and Settlement: A large number of users highlight the speed of the application process, with many noting approvals and funding completed within hours or a single day.
Efficient Customer Support: Reviewers frequently praise the helpful, professional, and responsive nature of the support staff and brokers.
Simple Digital Experience: The online portal, document uploading, and mobile app are widely noted as user-friendly and straightforward to navigate.
Flexible Repayment Terms: Several customers appreciate the ability to make extra or early payments without incurring penalties.
Verdict

Overall, clients report a largely positive experience with MoneyMe, particularly praising the speed of loan approvals, user-friendly digital platforms, and supportive customer service. While the majority of users find the financing process seamless and efficient, a subset of reviews points out challenges such as high interest rates, communication hurdles regarding account management, and occasional difficulties with automated application assessments.

1,963 reviews
5  19hx77  · Excellent fast service thank you would recommend to anyone needing finance
5  Brad Ferraro  · Excellent and very satisfying easy to use and they were very helpful
5  Elite Massage Chairs  · Absolutely recommended I'm a new business owner and they helped me get into a vehicle without any issues. Highly recommend.
5  Anthony  · Really quick approval. They're swift, helpfull and the broker Brianna was always available.
5  Ken Ng  · Excellent service, friendly staff,quick response and easy going highly recommended.
5  Tiger K.  · Process quick easy and not stressfull. I received a response quicker than other companies would have and always keep me up to date on progress or things needed.

Reviews with attachments

  • Thumbnail
Christopher
Christopher NSW
 

Obtained finance with MoneyMe to buy a new Staria. Approval was quick and very straight forward. No mucking around. Happy with the process and service

  • Thumbnail
Stuart
Stuart SA 2 posts
   Fair Incentive

The hole experience was easy. Every one is so helpful I would definitely recommend

  • Thumbnail
Paul C.
Paul C. QLD
 

MoneyMe was great to deal with was a quick response and the rates are not bad either, I would use these guys again and also refer them to anyone that hasn't got a perfect credit score as they will try their best to get you the loan you need.

  • Thumbnail
Glen S.
Glen S. NSW
   Verified

My experience was awesome. Always went the extra mile to get deal done, highly recommended

  • Thumbnail
Harpreet S.
Harpreet S.
 

Less than a day and I had my vehicle purchased.

  • Thumbnail
Neil
Neil QLD 3 posts
 

The process was quick and easy. I highly recommend Moneyme.

  • Thumbnail
Sharni W.
Sharni W. WA 4 posts
 

Excellent. Thorough. Professional. They were relatively quick to review and process

Latest follow-ups

William H.
William H. SA
 

Fast and effective – Fast approval the intrest rate is a little high then expected but okay. The only thing I disagree with is having to pay a monthly repayment in only a fortnight . Show reply

 Follow-up  · $830 a month. don't know about the fee and the repayment wasn't flexible from what I know of

Shaun W.
Shaun W. 2 posts
 

Had a lovely experience with money me stress free finance would recommend Thankyou for making it happen .

 Follow-up  · Loving money me so user friendly in the app can view payments past payments .

  • Thumbnail
Adam Martin
Adam Martin NSW
 

I was extremely happy with how fast the loan was approved. I’ll recommend to anybody that this is definitely the way to go. customer service was excellent. i’m an extremely happy customer. I have zero issues with the loan and I’m extremely happy looking forward to the future thank you so much.

 Follow-up  · Extremely straight forward money Comes out no hidden fee so easy I’m very impressed Thank you so much

Positive reviews

David
David 4 posts
 

I used a broker but MoneyMe was extremely helpful and tbe whole process was easy. I had used MoneyMe previously also and never had an issue with them and always helpful.

Jay S
Jay S
 

I had a great experience with MoneyMe. Their prompt responses and service made the financial process seamless and easy to understand. I would highly recommend MoneyMe for their services.

Find out how MoneyMe compares to other Personal Loans

Know better, choose better.

Compare all
Arjun V.
Arjun V.
 

Excellent experience with MoneyMe. The loan process was very smooth, quick, and straightforward, which made financing completely hassle-free. The team was professional and the whole process was easy from start to finish. Highly recommended!

Negative reviews

Shane M.
Shane M. 7 posts
   Verified

Very poor service took almost two weeks to assess the application and had to follow up multiple times with them, was promised call backs and updated that never happened terrible service I would look elsewhere with no information provided and no ability to actually talk to someone I see follow up here from moneyme on other reviews say to call… Read more

their 1300 number to get more information -- that is a flat out lie they can not give you any information on the phone they tell you someone will call you back and no one does their application process is the worst I have ever experienced 120K income government job 6+ years-- zero debt house owned 100% outright no car lonas no credit card debt no debt or other obligations - I am replacing a card with a higher limit then requested and they dent the application - make it make sense. When you request more information and ask them to follow their process they cant/wont or will log it and get someone to contact you who never does. - anyone one reading this with a problem go starlight to AFCA

John H
John H 4 posts
 

Don’t Trust Money Me – MoneyMe is is a predatory and unethical service. They also have a superior social media management team that cleans all of their negative complaints of the internet. I was a customer who had an excellent experience until I switched to their Mastercard facility. When I had a personal financial problem due to a father with Alzheimers they refused to… Read more

renegotiate my payment plan and forced me into a default. It ruined my credit and I am pursuing legal action against them for deceptive behaviour. It’s easy to get a loan with them but don’t have any problems in life because they will not help you.

jaffar r.
jaffar r. 4 posts
 

SCAMMER ALERT — AVOID THIS BUSINESS AT ALL COSTS Please never use this service. Terrible, absolutely terrible. Avoid this business. In my experience, the service was unprofessional, unsafe and extremely disappointing. Negative one million stars. Absolutely rubbish. Scammers, horrible practice — scam, scam, scam. I was operating a private limited… Read more

company when I engaged Toyota Penrith to purchase a Toyota HiAce van. Before proceeding, I specifically asked the dealer whether I would become personally liable if the company was deregistered or became bankrupt. I was told that I would not.

I took the dealer at his word and proceeded with the purchase and finance.

Unfortunately, the company later became insolvent, the vehicle was repossessed and sold, and MoneyMe/Toyota Finance is now pursuing me personally for the alleged shortfall.

My understanding was that a Pty Ltd company is a separate legal entity. I relied on the general principles under the Corporations Act 2001 (Cth), including s 119, s 516, s 588G and s 601AD(1), and, more importantly, I specifically asked the dealer about personal liability before signing up.

I now feel completely scammed and misled. If I had been told clearly that I could personally be chased for a substantial shortfall after repossession, I would have thought twice before entering into the arrangement.

This has been an absolutely appalling experience. Shonky, unprofessional and extremely disappointing. I am seeking legal advice regarding the matter and intend to pursue the appropriate legal avenues regarding the dealership's representations and the finance arrangement. Also will be contacting Currenr Affair.

Scammer alert. Avoid at all costs. Scam scam scam. Negative one million stars. Absolutely rubbish.

MONEYME
MONEYME    

Hi Jaffar, thank you for taking the time to share your… Read more (+1 reply)

Recent reviews

Alyssa B
Alyssa B QLD 2 posts
 

Absolutely brilliant service. Everything was extremely easy and settlement was sorted in real time meaning I could pick up my new car sooner! Will recommend this company to anyone needing finance

Madelaine B.
Madelaine B. VIC 2 posts
 

Josh was fantastic! From start to finish his communication was prompt and professional. He even answered my calls after hours! The loan details are exactly what we needed and we were able to make our purchase within 3 days. Will use again

Jarryd
Jarryd WA
 

My experience with MoneyMe was exactly what I needed to be able to purchase my new vehicle as I was in need of a quick outcome due to my previous car that had been written off. Micheal had done great work and within a few days I was approved and driving in the new family car no dramas whatsoever. I would fully recommend using the MoneyMe team any day if you’re looking for a smooth process and easygoing professional people.

Michelle Shanks
Michelle Shanks Victoria
 

I had an incredible experience working with Reuben for my loan. From the moment I provided my information, he took care of everything with remarkable efficiency. The entire process was straightforward, and I felt confident in his expertise from start to finish.

Ivan
Ivan Victoria
 

Simple, quick and hassle-free experience The whole experience with MoneyMe was very simple and straightforward from start to finish. The process was quick, easy to understand and I had no issues along the way. Communication was clear and everything progressed smoothly without unnecessary delays or complications. Most importantly, the final… Read more

outcome was exactly what I was hoping for, if not better. Overall, it was a pleasant and stress-free experience, and I was very happy with the service I received.

I would happily recommend MoneyMe to anyone looking for a simple and efficient finance process. 5 stars from me.

Find out how MoneyMe compares to other Personal Loans

Know better, choose better.

Compare all
Jason V.
Jason V. VIC
 

Very easy to apply. They should be able to give you a rough estimate on interest you’ll pay though. But overall very convenient and seemless. Minimal paperwork required and online approval.

Vlad
Vlad 2 posts
 

Excellent's all around… thank you guys for your service and support… it’s my 4th loan with you guys…and from day 1… it’s been amazing how quick understanding and no way as difficult as the other lenders… I highly appreciate you guys and more importantly I highly recommend you guys… my life changed because you guys believed in me… thank everyone involved…

Miss Christine
Miss Christine 3 posts
 

I could not be any happier with the service I was provided with from this company. MoneyMe were very quick and thorough throughout the process and were able to give us an amazing and affordable plan ahead. MoneyMe made the process very easy and continue to do so through their app which you can view and manage your loan. Would definitely recommend this company for those looking to get genuine support and affordability :)

Scott
Scott
 

My broker organised the loan for me he was really good but the interest rate is high if I had of known it was this high before I brought the van I would have looked elsewhere and probably will look at refinancing in the future so not happy with that and being woken at 4am by this message I’m quite pissed

MONEYME
MONEYME    

Hi Scott, we’re sorry to hear about your experience. … Read more

Frank
Frank
 

I think moneyme is very easy to work with, very helpful and went out of their way to make my loan go thru faster as I needed it to happen quickly, and a very far rate, definitely a 5 star rating, Thank you moneyme

Kevin
Kevin QLD
 

A very smooth process. Alesha was very helpful, professional and prompt in all her communications. I highly recommend the team and will most definitely contact Dealify for my future requirements.

Camila
Camila QLD
 

I’m very happy to recommend MoneyMe. Their rates were the best I could find, and they suited my needs perfectly for a business car loan. The process was straightforward, communication was excellent, and everything was handled efficiently. I’m very satisfied with the service and would happily recommend MoneyMe to anyone looking for a competitive and reliable lender.

Carl
Carl 2 posts
 

Loan origination process was a breeze and the company very easy to deal with when they wanted to take your monthly payment.... but the wheels fell off very quickly when the loan was to be paid out early from an insurance write-off. In fairness the insurance company stuffed up that made things hard all around, but Money Me was quick to pass blame… Read more

and offer no solutions and drag their feet through the whole process, then try to charge additional interest due to delays caused by them.

MONEYME
MONEYME    

Hi Carl, Thank you for sharing your experience. We're… Read more

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.