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I brought some hush puppy shoes from a store and within months the started to deteriorate. The leather was peeling off. I should have returned them. Ill never buy from hush puppies again.
Poor quality breaks apart after a few months
Bought Darwin shoes which I have bought in the past years & they've been very good; but the last pair were simply terrible; just broke apart along the seams after a few months & the surface of the leather was [peeling off. I juits bought a new pair of Daly but as far as i'm concerned Hush Puppies are on their last chance now, if this new pair is as poor quality as the last pair of Darwin shoes then I'll never buy Hush Puppies ever again
Terrible quality and worse service
Bought 2 pairs of Hush Puppies shoes, style Chester size 10, one slip-on the other laced.
I have previously bought Hush Puppies overseas, no complaints.
These shoes were packed when moving some 10 years back and found only recently. One day one of wearing them the soles completely disintegrated, see pics.
Shoe repairers wanted $90 to replace the sole of a $80 shoe! Found a customer service number 1800135393, called twice left messages, no response. Called again today and got through to a customer service representative. Absolutely unhelpful...as soon as I stated that I did not have a receipt. They have no repair facility and do not sell soles for repair. What is so shameful is the sole says Bounce Technology and has an Australian Patent63997. I have older Hush Puppies whose soles are fine, sad that the company does not want to address a defective product.
Purchased men’s dress shoes for my husband more than 2 years ago. They have been worn approximately 6 times and have been stored in a box in my wardrobe. The tops of the shoes have started peeling away. I rang hush puppies but they said there is nothing they can do without a receipt. They wanted me to send a photo for their only quality control but said that they could not replace me with a new pair. I will never purchase a pair of hush puppies again. Poor quality for the price you pay.
Will never ever buy Hush Puppies shoes again
I purchased a pair of Hush Puppies sandals at end of October 2019 and the first time I wore them was Xmas day. I have worn them twice more. The upper heel area on both sandals started to peel away and there was a divet between the padded area and the back of the shoes. They were really uncomfortable when walking, so I went to Myer to return them, and I had a receipt. First I was told they were faulty and the staff member had to check with supervisor, however it should not be a problem to exchange them. Then the supervisor said it was wear...and tear and since I had them for so long she could not help me. I explained again that the backing was coming away and she said shoes are only supposed to last 6 months. She eventually said that I could exchange but it was with great reluctance which is sad. I was told there was nothing wrong with the sandals it was just my feet didn't like the fit of Hush Puppies. So I won't buy Hush Puppies again and wouldn't recommend this brand as they look great but are poorly made.
Staining from Black Suede Sandals
The sandals stained terribly. When I told Hush Puppies they said they were tested and it was the type of sweat in my feet! Nothing has ever stained me before. Appalling customer service and appalling product. Would give the brand a wide berth in future.
Comfortable, but noisy
Bought a pair of these after wearing Julius Marlow for years. The bounce version is much better than the standard Hush Puppies, but the noice they make when walking is frustrating and poorly designed. Although I don’t have they are a bad shoe, I wouldn’t buy them again.
Poor quality Hush Puppies dress shoes
Hush Puppies black leather shoes (Australia). Have had maybe 4 or 5 pairs purchased from Myer. The first few were excellent. My most recent pair (Hastings) became unwearable when my shoelace tore through the eyelet closest to the tongue - i.e. the leather split. The pair before that suffered from the surface leather peeling/flaking off in large circular areas within the first 3-4 months.
I recently took a look at the newest Hush Puppies and the sole has gone downmarket. They used to have rubber sole with bounce technology. The soles are now p...lastic and appear to have less grip. The bounce technology is not as cushioned as the older models. No more Hush Puppies for me thanks. The quality has gone downhill. I ended up buying the Florsheim Nimbus (a little more expensive than HP). More comfortable than any Hush Puppies that I've previously had. Let's hope the Florsheim are more durable than Hush Puppies in the long run...
Hush puppie mimosa Shoe
Bought a pair of mimosa Leather HP shoe within 4 months they have split between the leather and the sole on both sides on both shoes, returned them to David Jones, told wear and tear after much persistence and 3 staff members they had them glued from local shoe repairer, I will never buy another Hush Puppie shoe again and I will never purchase from David Jones again.
- Online Store
- Verified customer
First time customer.Ordered online. Delivery by Auspost, I selected leave in safe place option. Auspost left elsewhere so weren’t delivered lost/stolen. Had to contact both numerous times. Eventually hush puppy said they only let Auspost deliver with signature and take no responsibility for this, wasn’t made aware when ordering.Cant get anymore response from Auspost so no shoes...Don’t order delivery online as no guarantee they will be delivered. $80 gone. Won’t be buying again.
Bought boots while holidaying in Tasmania wore only for a month on and off boots not glued properly front of boot coming apart from sole and cover on heal part of boots peeling . This is the 2nd pair of Hush puppies That have come away at the front of the shoe. Will not buy Hush puppies again boots were $229.00 and my walkers were $140.00. Reported online but not interested told me to take them back to the shop I bought them from bit hard when I am back in W.A. Lost a very loyal customer over 30 years.
Shop is placed perfect for me , I needed comfortable long lasting shoes for a new job, I was not disappointed. The sales girl was knowledgeable about what shoe I needed for my work , she show me a few different options. I bought the pair at a discount, not $190 but $99. I have been wearing them for months now and I am verry pleased with them.
Poor product. Poorer customer service.
Had a shoe that had the right size for me but had hurt me so much, the back of my feet bled profusely and I could not walk for days. I contacted this mob to seek help, and instead of acknowledging my issue and offering a refund, which is what I was after, they blamed my injury on me and continued to not help me. I was left with this terrible shoe and injured feet and no refund. Avoid Hush Puppies AU at any cost.
Hush Puppies use poor quality material to save cost and ruining their name
I have bought Hush Puppies for many pairs and the last 2 pairs that I used upset me with the upper leather not a genuine leather for one pair and the other pair after that the upper inner top is a thin poor quality material again so I stop buying them now.
I would never recommend to ordering from Hush Puppies again
This is the most negative customer service experience I have had. I purchased 3 pairs of shoes and I ordered the wrong size. I requested the refund form but no one has ever responded. I sent few emails, called many times ... no response at all. I would never recommend using Hush Puppies.
Never again will I buy Hush Puppies.
Bought some ankle boots a few years back, hardly wore them, although they were very comfortable. However, the leather uppers were not real leather for the most part, and the faux leather is splitting and actually flaking off.
Lower and lower quality
My family often bought pairs of hush puppies from local stores.
I contacted Hush Puppies online. took days to get reply!
I told them that the quality is now become lower.
5 months Hush Puppies are broken at the inner top part (showed on the photos)
They offered 20% off for next purchase.
Why should I spend 80% on very low quality shoes.
Hush Puppies Rubbish
Mens "Darwin" shoe -very comfortable - but - cracking/peeling near cap toe - worn about 6 times - total 24 hours use time.
Bought from Titley's Footwear Charters Towers about 3 months ago when travelling to a funeral.
Hush puppy Darwins when leather aint really leather
Hush Puppy Darwins. Having lost my receipt from Harris Scarfe. I tried to exchange the faulty, practically new shows, but was advised by the store manager that he couldnt accept the return even though he could see how faulty they were.
So i approached Hush Puppy directly only to get the run around and how they sorry they were that i was disappointed in the product. No admission that they were faulty and some loop hole about the shoes being leather ....refer below
The leather used in this particular style is a split leather with a fine PU surfa...
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Questions & Answers
bought a pair of hush puppies sandals..after first time worn,removed sandals and my feet were black where the straps were..does this continue or is it one off.
My husband wore his dress hush puppies to a wedding and the soles fell off. what the __ll. There was NO stitching, they were gluded on and the glue just let go. Hush puppy use to be a good name. What happened?
My hush puppies were really comfortable then they suddenly felt like they dug into he widest part of my foot and 3 months later both pair blew out the sides.
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