Husqvarna Sapphire 870 Quilt / 850 / 830 Questions & Answers

Check that you have the bobbin the right way up. If still not working you can use Google where you will find detailed information.

The question is not clear.

That information should be available from a Husqvarna retailer or on their website. Mine is around 12 years old.

I haven't used the fancy stitches much myself so can't help much. You will be best to look it up online, they have a lot of instruction videos.

The circle below the okay button with the zigzag Stitch is what you press. That will give you the Stitch menu. Arrow over beside the OK to get the different levels of stitches. Go to the row that you want. Row 1, 2, 3, or 4. Once you get on there, hit your numbers below quickly. If you want 219 for blanket stitch. Go to row 2, then press 19. That will give you 219 which is the blanket stitch. Hope that helps. I use those stitches a lot.

First check that you have the right needle and that the threading of the needle and bobbin is correct. Check also that you have the correct thread. If all this fails ring a Husqvarna service provider and check with them. I have also googled and found a solution to a problem that I had.

Thank you for your response....yes to all your suggestions. I already tried them and no difference. I am really sad as that WOULD be a good, useful program for stitching side hems.

This information can be found on the Husqvarna website or by Googling. My estimate is about 10 years. My own machine has not given me any trouble in that time.

I really don't know, I just know that I have never had even an ounce of trouble with it. It has been serviced properly and the last time was about 6-8 mos. ago with barely any use since. I have two that are newer and the only reason being, "I got them for a magnificent price. Otherwise I would have certainly ran it till there simply was no more. Hope this helps.

Sorry Judy, I don't understand what you mean by masks and goggles

It means that there is some thread stuck in your bobbin case. Take the bobbin out and you will find a little bit of thread in there.

Oops I just read that you have tried that. Have you put everything back and tried to sew again? Turned the machine off and on again? It might be a little bit of fluff or a tiny piece of thread. I have always found something in the bobbin area when that msg comes up. Good luck

Thank you I have vacuum attachments for small areas so I tried that. keeping my fingers crossed so far has cleared the message. Thank you again. It is nice to know that I can get help when needed.

I have also discovered that when I use my thread cutter ,the next seem I try to sew I get the message that there is thread in the bobbin area. Not finding any thread so until my sewing shop can open again I am manually cutting my thread. hopefully it is just something minor with the auto cutter. Thank you

Yes it's me I also want to know what ruler foot I should use on the 830. Thankfully Lorraine

Check that you haven't lowered the feed dogs. They can be lowered for sewing over thick fabric. You might have done it without realising. also check the tension. If non of those things you might need to take it for a service. Good luck

Feed dogs definitely not lowered., have had it back to the dealer 3 times - works well for a short period then reverts to squishing up the stitches. Has anybody else experienced this?

I haven't. I've had my Husqvarna for about 13 14 years. I'm an avid quilter and use my machine most everyday. I go to lots of retreats and use it all day. Good luck with that

Margaret I think you have somehow shifted the needle position. It can be shifted to the right or the left with the + or - button. Unless the needle itself is bent of course, better check this too.