2Hypersoft

Hypersoft

 Verified
2Hypersoft
4.1

229 reviews

PositivevsNegative
76% · 17447 · 21%
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Return Claim MadeYes · No
Sizing
  • Very small
  • Slightly small
  • True to size
  • Slightly large
  • Very large
Product Appearance As advertised · Not as advertised
Product Quality
4.5
Shipping
4.2

Reviews

229 reviews
Joanne
JoanneDarling Downs, QLD
 

Soles wore out!!

Great fit, very comfortable but soles wore out within 12 months of easy walking (inside the house and footpath walks). I have emailed my concerns to Hypersoft but have not received a response Show details
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No customer service
No customer service2 posts
 

No response from company

I was looking at these sneakers and put them in my cart but decided I cant afford the $100 right now so closed my phone to not proceed. Well they processed the order anyway and I received the sneakers. I didn't even see the order was processed, emails in spam. I am trying to return them, you only have 14 days to get a refund, and no one gets back to me. No phone number, only email. Seems like a scam to me. Does anyone know a way to reach a person, phone number or somethig?
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sussan
sussan7 posts
 

Eager beaver

Order no2280272 paid $19-95 on 3/9/23 has not arrived Please refund or despatch my sneakers.I need help,reply,Thankyou Show details
sussan
sussan  
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Error made in review.Paid 99-95 for sneakers,NOT 19-95 as stated.thanks

BBB
BBBFar North Queensland, QLD3 posts
 

Terrible Company to deal with

Purchased a few pairs, the soles just disintergrate after about 5-6 months with little wearing. Contacted Hypersoft they (after 6 months) sent me another pair.... yest the same thing happened soles disintergrated shortley after. I am 74 and dont walk more than a few ks. 3 times a week. Nothing more active. Contacted them and again after several months they offered to give me a refund which I accepted.... yes that was more than 6 months ago and I am still waiting. They now dont return my emails..... Guess I wont be getting my refund! Show details
Product Quality
Shipping
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Pam
Pam2 posts
 
Product Quality
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Danielle
Danielle
  Verified

Horrible

My sneakers arrived yesterday and one inner sole in immediately fell out. The shoes are uncomfortable and seem to be 2 different sizes. I am being told if I want a refund I have to pay to ship them back. I already paid for shipping to get them. I am contacting the BBB. Show details
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C J.
C J.
 

Good quality

Product quality as advertised. Happy with the purchase and would buy again. Show details ·  1
Product Quality
Shipping
Jude
JudeSouthwest, VIC6 posts
  Verified

Unwearable

I can get my foot in the front part of the shoe but as there is no stretch in the material I cannot get the shoe over my heal. I have now after much frustration tried to cut the back of the shoe to see if I can get any wear out of them. I do not recommend these shoes! Show details
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pammy
pammy
 

wrong size delivered, grey sneakers

ordered size seven @half, received size seven.they are too small.How do i return for the larger size?
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Toni C.
Toni C.Metropolitan Adelaide, SA
 

when i put on the shoes, i felt i was leaning forwards

i don’t know what can i do to stand balanced when i put on the shoes. i thought the foam memory sole is supposed to help, but it seems to me that it’s trays bad idea to shop online for shoes……. Show details
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Ness
NessSouth East Queensland, QLD4 posts
 

DO NOT BUY

After a long wait and no contact or invoice the shoes arrived and they are so badly made it’s disgusting how this company got so many good reviews. I say they are bogus. The shoes smell so bad of chemicals and they are the opposite of soft. The toe area feels like I’m wearing rubber thongs. The packaging has no overseas address and still no invoice in the bag so I can’t even return the shoes. Show details
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Marg D
Marg DGreater Melbourne (Inner), VIC8 posts
 

SKECHERS ARE WAY MORE COMFORTABLE

I received my hypersoft sneakers a week or so ago. I'm relatively unimpressed as the hype surrounding them is somewhat untrue. They are reasonably comfortable but not to the extent they are advertised at, at ALL. I find them so difficult to get on that sometimes I just give up, even struggling and using spoons to try and ease the elastic over my heel. It takes about 15-20 mins to do this and I'm getting to the point where I just can't be bothered. I would never buy them again. Show details
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Kim
Kim
 

Wrong size, nobody response

I ordered size 8.5 but they send me size 8 . I have complained but nobody response.
Product Quality
Shipping
Denise
DeniseWheatbelt, WA
 

Squeaky shoes

Shoes are comfortable even wearing all day BUT the squeak so badly I’m heard coming all the way down the end of the ward. It’s embarrassing. If there’s a way to stop this please tell me. I really want to keep wearing them but need to stop the squeak. Show details
Annoyed
Annoyed
 

No refund & no reply

Goods returned and no refund received! Stall tactics all the way from hypersoft, and now no reply to emails about this being rectified. Show details
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Questions & Answers

sussan
sussan

Where is my order,no2280272,bought and paid for on 3/9/23,.Please reply

Hypersoft
Hypersoft   DM   

Hi Sussan, we are sorry to hear that you have yet to receive your order. We have recently sent you an update regarding your order status. Kindly check your email inbox. Thank you!

sussan
sussan  

Thankyou!Order No 2280272 No tracking no.has arrived,as yet.WHEN?? Thanx.

Hypersoft
Hypersoft   DM   

Hi Sussan, we have recently send you your tracking number via email. Please check your inbox again. Thanks!

Lesley A.
Lesley A.

Do you have anyone selling Hypersoft shoes in Batemans Bay or Moruya?

Hypersoft
Hypersoft   DM   

Hi Lesley, we do not have any physical stores. You may only order our product through our official website external link .

Jeanette H.
Jeanette H.

I have been waiting on my order for more than 3 weeks and have not received any information since the initial receipt. Order number is 1888907 for black on black hyper soft original sneaker. I was charged $79.99 plus shipping/tax. I've tried emailing several times and get no response. Please help me. My email is [Email Removed] and my phone number is [Number Removed]. Please call or email me. I need help! Jeanette Hunt

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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $0
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedExercise & Sport Shoes
Awards 2023
Visit official website

Contact info for Hypersoft

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