??!
1 photo
i-Tech

i-Tech

4.3 from 927 reviews

Reviews

4.3

927 reviews
5
(649)
4
(138)
3
(36)
2
(21)
1
(83)
  • Product Quality
    4.6 (198)
  • Return Claim MadeYes (15) · No (193)
  • Shipping
    4.6 (156)
  • Warranty Claim MadeYes (7) · No (196)
Previous
Next

Filled my needs

published

Amazed to find the exact electrical cord that I needed to replace a 25 year old one that broke
Fast and easy ordering at checkout and very efficient delivery
Very impressed

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Michael W.

Michael W.South-Eastern Region, NSW

Digitalk 4 in 1 Scanner works very good

published

Purchasing from I-Tech was easy and efficient with prompt delivery.
Their range of products is great and their web site was also easy to navigate.
I would definitely purchase from I-Tech again.

Product Quality
Return Claim MadeNo
Product PurchasedDigtalk 4 in 1 Scanner

The reviewer stated that an incentive was offered for this review

Quokka

QuokkaMetropolitan Adelaide, SA

Fast shipping!

published

I shopped with i-tech a long long time ago and was not happy with the stock levels and shipping time but recently decided to give them another go. My order arrived much much quicker this time! very happy with the delivery. not only that it was the best priced out of many stores.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedinwin 925
See all answers
Online Shops

Find out how i-Tech compares to other Online Shops

Know better, choose better.

Compare all

Above & beyond service

published

A shipment with my back order didn’t arrive on time due to COVID delivery delays. I-tech were super helpful in giving advice for replacement parts and recommendations for my 14yr old who’s building his own comp.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

120ah lithium agm battery

published

Brought the 120ah lithium battery to replace my old agm 120ah. Out preformed it by 3days with 65l waeco connected. Highly recommend. Very easy to use. Will be purchasing a second one for cranking battery.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasediTechworld 120AH 12 Volt Lithium Battery
See all answers

Perfect Mouse!

published

As usual great range of products and this Razer Deathadder gaming mouse was exactly what I wanted, great price and delivered to my door within 2 days of ordering. Have been purchasing products from i-Tech for a number of years and have always found their pricing to be very competitive.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedRazer DeathAdder
See all answers

The reviewer stated that an incentive was offered for this review

Delmae C.

Delmae C.South East Queensland, QLD

  • 2 reviews

Great service

published

Product arrived very quickly and as described. Nothing to complain about. If only all orders placed to other companies came as quickly and as described then life would be much simpler.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Perry

PerrySouth East Queensland, QLD

  • Verified customer

Competitive pricing but extremely long delivery time.

published

Ordered computer speakers on 3 August 2020, item was listed as on back-order with an ETA of 9 September 2020. Received an email from the organisation today (9 September 2020) advising that item is still currently on back order and will be delayed to 28 September 2020. As competitive as their pricing maybe, there is no point ordering from an organisation that is unable to ensure that their products are delivered in a timely manner. Imagine waiting close to 2 months for an order to arrive.

Product PurchasedEdifier R2000DB
Paul M.

Paul M.Sydney, NSW

  • Verified customer

Disgraceful service and support

published

Purchased JABRA PANACAST with plug and play instructions. Product failed to launch on several machines.
i-tech are delaying my claim to return product for refund claiming they have to have Jabra approval.

Product Quality
Shipping
Return Claim MadeYes
Product PurchasedJabra Panacast webcam
See all answers
Online Shops

Find out how i-Tech compares to other Online Shops

Know better, choose better.

Compare all
Dem.F

Dem.FSouth East Queensland, QLD

  • 5 reviews

Great store

published

Great online range of computer products. I found the prices to be competitive with the bigger chains if not better. My order was sent really quickly and packed with care. I'd definitely buy from again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Regular specials with free shipping

published

I have utilised this store numerous times over the past 5 years.
- extensive range
- product is well packaged for shipping
- regularly advertised specials including free shipping
- i routinely recommended this store

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Andrew

AndrewSouth East Queensland, QLD

great! fast shipping low prices

published

great!
- fast and well priced shipping
- immedietley posted part of the order, (items that were in stock) and posted out of stock items later.
- responsive email communication
- great prices on stocked items, and postage

I will buy from them again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedyealink
See all answers

Professional and fast turnaround of everything from emails to actual goods delivery.

published

Store was well laid out ...search functionality worked very well ... easy to drill down into specs for each product researched ... the range is huge ... bigger than most stores in Australia.
We had to cancel an order that appeared to be in stock on-screen but was later found to be out of stock and a refund was promptly organised. Great customer service - this is the part of the business where we really get to see what their customer service is designed to handle. We will continue to purchase and note that quality of products has never been questioned by anyone from our team in over 8 years of buying from I-tech.com.au

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
Ben C.

Ben C.Campbell 2612, ACT

  • 2 reviews
  • Verified customer

Always reliable.

published

I've shopped with these folks for years. Only once had a problem with goods out of stock - they let me know quickly and made the necessary arrangement. Can't argue with the service, or the free shipping on the specials.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSony Truly Wireless Noise Cancelling WF-1000XM3
See all answers

The reviewer stated that an incentive was offered for this review

Andrew S.

Andrew S.South East Queensland, QLD

  • 2 reviews

Good service and communications on delivery

published

Ordered a very small fan splitter power cable but it was exactly what I needed. ebay and amazon had crazy price, postage and delivery times in comparison so buyer beware they are not that great anymore. Arrived in a few days with great Aus Post tracking info. Only slight complaint is that for an $8 cable i-tech insisted on signature only delivery so I had to go out of my way to get to post office the next day and take time off work. An option to select non signature delivery would be nice. But great value and service overall.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Online Shops

Find out how i-Tech compares to other Online Shops

Know better, choose better.

Compare all
GIW

GIWCentral Highlands and Goldfields, VIC

Excellent

published

Easy to find what I wanted, great range and prompt service, quick postage time and very satisfied with the product received. Will be purchasing from this store again in the future.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedDual Drive Go USB Type C
See all answers
Mel

MelSouth East Queensland, QLD

Extremely happy

published

Excellent product, sturdy and strong, easy to assemble, super quick delivery - arrived 2 days after order was placed. Would definitely buy from this company again and highly recommend this product.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Jamoze

JamozeCentral, SA

Great Price & good service

published

I have been a customer of i-Tech for many years & as usual the ordering, shipping and delivery was first class. I purchased a Crucial MX500 SSD at a very competitive price, thanks i-Tech

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCrucial MX500 SSD
See all answers

Avoid i-Tech all together

published

I purchased a D-link Dual Band Wireless Ac1600 Adsl2+ from i-tech recently. The product turned out to be faulty and I needed to return it. They finally agreed to a refund but did not refund the full amount - claiming "we have provided the service of shipping the item". This is complete crap and they should have provided the refund in full. Their customer service team took a week to reply to emails and you could never get them on the phone.
Simply avoid.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedD-Link Python AC1600 DSL-2888A
See all answers

Seamless transaction

published

From ordering to shipping and delivery, the purchase of a webcam from i-Tech was seamless. Their range of products good and their prices competitive. I would like to see a better search function on their website for comparing some products by specification, e.g. notebook computers. Currently all you can do is search by price. For that kind of product it's really necessary to compare the specification at the search level.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLogitech C922 Pro Stream Webcam
See all answers
Page 1 of 47

Questions & Answers

waynehill555

waynehill555asked

This is definitely AUSTRALIA built battery in AUSTRALIA NOT from CHINA other wise you want see me again regards Wayne hill

No answers
John Ley

John Leyasked

My itech 900a will only run car fridge for a minute or so before cutting out. It has been fully charged according to indicator lights. Help?

No answers
Genos

Genosasked

Does anyone have experience with pre-ordering stuff from this company?

2 answers
Pavel
Pavel

Well, yes.
Actually, the cable I offered had a mark, something like "pre-order 1-2 weeks".
I had paid first and realised it after, because the price was so good.
So I didn't expect to receive my cable before 10 days after my payment.
But, fortunately, in my occasion, I got my offer on second business day.
Probably, this company has a short connection with it's suppliers.

Josh
Josh

dont buy from this company

Get an answer from our members and i-Tech representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.