Ideal Air

Efficient, prompt and reliable. Work carried out was easily explained. Service man was professional, clean and friendly. I Would definitely recommend this service to others in need of any air conditioning service and or repair.

very easy and good communication, very professional service, two lovely service men did a great job despite a there being a few difficulties. Would definitely recommend and use again. No issues encountered.

Quick efficient service and fantastic pricing. Was quoted between 900 and 1300 for this and long wait times - Ideal Air did it on the spot and it was 450. No comparison! So refreshing to have such easy and reasonably priced service -thank you!

Wow the serviceman was awesome. Fixed my ducted heating issue and was very pleaesd. Would definitely recommend this company. On time, thoroughand efficient.
Thank you so much for the great service.

I called Ideal air service they told me they normally charge $245 but they have a special offer of $199 and when asked if they will fix the problem with our ducted heating system the receptionist said yes they will but I will have to pay for the parts that they have in their van.
They came for 5 minutes exactly took photos of my heater and the remote control and then of the one duct downstairs and one duct upstairs( which I thought this is very funny as the ducts are going to inform the diagnosis) and they left and charged me $199 for 4 photos...

My wife and I ran a high-end Lennox heating and cooling ducted system when we built 25 years ago. I am so glad we linked up with Idea Air for the service sessions as the Lennox was fading. When the time came to replace, the choices were many and quite overwhelming, really, but Peter and the team at Ideal Air took the time to help us understand our ‘choice points’ and then how to work through them to reach an answer we would be happy with. They have delivered on all time-points and costs and left us this afternoon with a new Daikin system that w...

Great service in ducted heating maintenance . Very friendly and efficient serviceman who explained in detail what he was doing. We’re very pleased to be reassured that our system is in good order and ready for use as the cooler weather sets in. It was great to have the email reminder from the company when the annual service was due.

A positive and thorough check of our system, with informative explanations left us feeling comfortable knowing the unit was working well. We will be happy to use this company again. Thank you.

Technician was out next morning after phone call and quick diagnosis with honest feedback on options going forward. Team quick to respond with invoice. Look forward to same with repair/replacement recommendation.

An excellent company to deal with. Prompt responses and quick to organise a quote. The installer Ben was very professional and thorough as was the electrician. Very happy with the air conditioner installed and the price. Overall a great job thanks guys. I would highly recommend Ideal Air and have done so.

I’m getting some work done around the house at the moment, so I’m dealing with quite a few tradies and service people and have an excellent basis for comparison. Ideal Air rank up there as the best. Ultimately we all want good service delivered in a friendly and helpful way, at a fair price. Ideal Air delivered all this. I’ll definitely be using them again. Thanks!!

Chris is puntual with the appointment. He phoned 45 mins before coming. He is very good and i am very happy with his service. Well done Chris. Thank you. I will use ideal air to service my evaporative cooler again

Ideal Air were proficient and professional. They swapped out an old, noisy gas heater for one much quieter and efficient and added a new vent. Great service from start to finish, highly recommend.

Ideal were requested to replace a faulty sensor in unit. I also requested a ‘service’ be undertaken at the same time. Their technician rang in advance of arriving, as planned, and the he not only undertook the work, he patiently explained the service testing he was undertaking and the results. I had a further technical discussion with another Ideal person and they also patiently answered my questions. There was no attempt to ‘create’ further work that didn’t exist. A very good experience.

Wow ! Finally some good service ! Ideal air was a pleasure to deal with and kept me informed the whole way through in getting my aircon serviced and repaired at home !