1 photo
IG

IG

1.2 from 154 reviews · View Statistics
See the Best Forex & Share Trading Platforms in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by IG

Reviews

  • Transparency
    1.4 (94)
  • Rates and Fees
    1.4 (23)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
Aash
Aash
  • 2 reviews

High subcription fees

published

They advertise as low brokerage fees but end up charging $44.95 if you don't trade. It's a messy system and not very user friendly.

  • Transparency
  • Rates and Fees
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Jimmy Hudson
Jimmy HudsonPerth, WA

withdrawals not allowed

published
  • Transparency
  • Rates and Fees
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
John C.
John C.Perth, WA
  • 11 reviews
  • 3 likes

Trader beware , Look at competitors first and DYOR before signing up to it . 1 star.

published
  • Thumbnail
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

R*&bish

published

Would love to give an accurate review, but unfortunately I need to be 'factual'. Looks like I can't be. Fees way above the competition. Outside regular trading hours? Forget it. Transfer positions to reasonable providers? Good luck. Getting a reasonable spread? You get the picture. Don't sign up, and run, if you are still there.

  • Rates and Fees
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Forex & Share Trading Platforms

Find out how IG compares to other Forex & Share Trading Platforms

Know better, choose better.

Compare all
mani
maniSouth East Queensland, QLD
  • 13 reviews
  • 6 likes

Totally fraud , stay away from it

published

I divided my money equally into stake and IG trading . IG trading gave me big headache with their so complex system and they actually have quite big fees too that many people don't know.
When i tried to withdraw my own money they didn't let me do this and its still with them .

  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Dan K
Dan KSouth East Queensland, QLD
  • 7 reviews
  • 8 likes

Beyond dodgy - will close your account for no reason

published

I held a premium IG account managed by ‘Shane Cummins’ and was profitable when all of a sudden IG suspended my trading account for no reason and then they asked me for proof of income which I provided, and then they still blocked me and told me I can’t do business with them anymore and that the decision was an ‘internal business decision’. AFCA were no help and useless as they didn’t want to even see the main evidence that showed that the proof was provided to IG despite IG not asking me for the bank statements.

  • Transparency
  • Rates and Fees
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Neil
NeilGreater Melbourne (Inner), VIC

It's Been Over OneYear And Still Not Fixed

published
  • Transparency
  • Rates and Fees
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Super Funds Awards 2022!

A good super fund can make a substantial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2022.

Wendy Z.
Wendy Z.
super-funds-awards-2020
Credit Card Awards 2020

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.
credit-card-awards-2020
What Is Peer-To-Peer Lending?

Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.

Nathan S.
Nathan S.
what-is-peer-to-peer-lending
Next

Sketchy,

published

Sketchy, apparently they use there own pricing that can vary several points when compared with trading view according to there call centre staff. Avoid them,it's no wonder most seasoned pros hate IG

  • Transparency
  • Rates and Fees
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
P J.
P J.South-Eastern Region, NSW
  • 2 reviews
  • 1 like

Too Expensive and out of sync with competition

published
  • Transparency
  • Rates and Fees
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Forex & Share Trading Platforms

Find out how IG compares to other Forex & Share Trading Platforms

Know better, choose better.

Compare all

money withdrawal painful

published

They refused to refund money onto a new card (that had also been used to deposit) becuase the funds were deposited with a different card.... a card that is expired. They'll take your money no worries, no verification or anything needed, but getting it back, painful.

  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
warrenhickson
warrenhickson
  • 2 reviews
  • 1 like

Cheap Brokerage but Abysmal Customer Support

published

Long wait times to speak to inexperienced Help Desk staff who mostly perform a reception role ie log problems, provide no follow or feedback, no avenues to escalate complaints etc. Mobile app can be unstable and non-functional, forcing use of laptop to finance trades.

  • Transparency
  • Rates and Fees
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Unhappy customer
Unhappy customerGreater Melbourne (Outer), VIC

Awful experience

published

Customer service response times are measured in weeks. Do not expect them to answer a question, or be helpful. Their customer service is being measured on number of tickets closed.
Fees are appalling if you trade infrequently (quarterly $50)
Was unable to sell shares, forcing me to keep the account open, allowing them to collect their fees.
Just avoid, ready what everyone else wrote and use someone else.

  • Transparency
  • Rates and Fees
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Forex & Share Trading Platforms

Find out how IG compares to other Forex & Share Trading Platforms

Know better, choose better.

Compare all
sheen
sheen
  • 2 reviews
  • 2 likes

Do not open trading account with IG Australia scam ,dodgy practises

published

Dodgy is an understatement. Like all good scams its really easy to deposit your money.
When you try to withdraw it, good luck.

The sheer volume of hoops we are being asked to jump through is ridiculous.

They will make it extremely difficult for you to withdrawal your money!! Lodged a complaint with AFCA as IG will do whatever they can to stop you withdraw your money! I have provided all required documents but IG is making all excuses not to return funds.

Probably the worst broker ever in Australia. I have been with them for a year+ but realized it late.

  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Darren
DarrenPerth
  • 2 reviews
  • 1 like

Can't sell my shares

published

i am absolutely appalled by their services. I can't sell my shares online and when i called them they said that the share i want to sell is suspended thus i can't buy or sell the shares and my money stuck in their platform?! i put my money in their platform thinking that i could easily buy and sell shares. this is ridiculous. i don't recommend at all

  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Daniel NP
Daniel NPGreater Melbourne (Outer), VIC
  • 4 reviews
  • 7 likes
  • Verified

Withdrawal is quick

published

Just telling my experience:
Sent a withdrawal request to my registered card and received the money same day, usually about
it took 2 - 3 days. The brokerage fee is very low comparing with other three I tried before.
Already with them 2 years, so far satisfied. Hope they can keep up the good work.

  • Transparency
  • Rates and Fees
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Damo
Damoasked

This goes out to everyone because there seems to be an obvious trend here.

Had you filled out all required paperwork etc in order to withdraw your money? Are the majority of people here saying IG simply refused to transfer money back.

4 answers
Aaron S
Aaron S

I eventually got all the money but holy crap it was a pain. Use Stake instead. Better experience and the shares are yours with your own HIN

Damo
Damo

Thanks. I thought IG was a CHESS backed HIN provider. That is a shock.

Allan Ritchie
Allan Ritchie
humberto h.
humberto h.asked

show me a good broker in Australia,Thanks,

No answers
Ben S.
Ben S.asked

What platforms are people using to open share accounts? I'm planning on buying and holding so want no hidden / subscription / dormant fees.

Coming from the UK I used hargreaves and landsown - it's great.

In Australia all the fee's (brokerage) seem very high, lots of hidden fees.

I want access to all overseas markets (mainly US and UK).

Any advice?

1 answer
Damo
Damo

Hi Ben,

I know your question was 2 years ago but if you're wanting a broker simply for long term investing SelfWealth is ok for that. No hidden fees for inactivity etc.

See all IG questions

Get an answer from our members and IG representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.