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IG
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- 2 reviews
High subcription fees
They advertise as low brokerage fees but end up charging $44.95 if you don't trade. It's a messy system and not very user friendly.
- Transparency
- Rates and Fees
- Incentivised Review No
withdrawals not allowed
Deposit and withdrawal are available,that is what they say but never true at least i was a victim of their scam and i know it is all a plan to convince people to make deposit and then deny them access to withdraw and if reported to the authorities, nothing probably will be done about it which was my case. The available amount shown is not real,but to make people believe they have funds and then demand more in order to have it withdrawn,please beware and stay clear, i fell victim of investment scam and i understand how they work and how it feels...
Read more to lose a whole sum of money to this platform, Do not hesitate to report,file and and get a consultation from cryptoinvestmentsol.io , they provided me with the best possible solution to get my money back and it was worth it.People need to be aware this people would not stop until they deceive people into giving all they have.- Transparency
- Rates and Fees
- Incentivised Review No
- 11 reviews
- 3 likes
Trader beware , Look at competitors first and DYOR before signing up to it . 1 star.
Regretted using IG trading. Good: usa trades, USA live charts , fees , commissions.
The Bad: just like so many other reviews stated in product review here , no live charts for oz trading, trading app is inaccurate, trading website so old , very very very difficult withdrawal policies!! Minimum withdrawal fees , AuD $50 fees for non active trading , 1 % fee for using credit card or direct debit transfer into your trading account , minimum aud$450 amount to transfer into trading account !!??
With so many competitors out there , why use IG !!?...
Read more?? In my own opinion as a user , IG trading is created for IG, NOT for users as it has so many rules that’s not user friendly . I rather use stake , eToro that are so easy to use , or commsec ( except for the commsec fees ) , as these platforms are much easier in everything , modern updated, user and policies friendly vs IG trading . Do your research before using it so you won’t regret it getting your money stuck in IG. I wonder if IG ever read the reviews in product review And ever think to make changes for the benefits of users !! ??- Incentivised Review No
R*&bish
Would love to give an accurate review, but unfortunately I need to be 'factual'. Looks like I can't be. Fees way above the competition. Outside regular trading hours? Forget it. Transfer positions to reasonable providers? Good luck. Getting a reasonable spread? You get the picture. Don't sign up, and run, if you are still there.
- Rates and Fees
- Incentivised Review No
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- 13 reviews
- 6 likes
Totally fraud , stay away from it
I divided my money equally into stake and IG trading . IG trading gave me big headache with their so complex system and they actually have quite big fees too that many people don't know.
When i tried to withdraw my own money they didn't let me do this and its still with them .
- Incentivised Review No
- 7 reviews
- 8 likes
Beyond dodgy - will close your account for no reason
I held a premium IG account managed by ‘Shane Cummins’ and was profitable when all of a sudden IG suspended my trading account for no reason and then they asked me for proof of income which I provided, and then they still blocked me and told me I can’t do business with them anymore and that the decision was an ‘internal business decision’. AFCA were no help and useless as they didn’t want to even see the main evidence that showed that the proof was provided to IG despite IG not asking me for the bank statements.
- Transparency
- Rates and Fees
- Incentivised Review No
It's Been Over OneYear And Still Not Fixed
No, I do not recommend IG Trading. I was not happy with IG and sold everything I could. But there were a few companies I owned shares in but could not sell because they do not reach the minimum amount to sell, so I could not sell them. I then took a pic of my account (nobody else would do that I guess, but I wanted to make sure it was VERY CLEAR what account was to be closed) and the remaining shares and sent it to IG to close my account for me. They said they did and I was happy. But then I get a notice 6 months later saying that they had to s...
Read moreell some of my shares to pay for the regular fee (for if you do not make enough trades for the period). I emailed them multiple times explaining the situation. But now, after more than a year, they still have not closed the account though I ring up and asked them to fix it due to being their mistake in the first place. Now, I just called them and they tell me that now I have one stock left that has suspended it's trading, and I need to sell these whenever they come back online, in order to close my account. So I said, then being that it was your fault in the first place, when that company starts trading again, you sell the shares and close the account, because you sure do not have any trouble selling my shares if you think I have not paid my fees. He said "No, you have to take responsibility for your own shares." What? Because IG did not do as was requested and did not communicate that there was a problem, and in the year since, still have not taken any responsibility for the problem, you now TELL ME that I have to take responsibility? Not only has their Support been useless, but they still adamantly refuse to take any responsibility. No, I would not recommend them at all.- Transparency
- Rates and Fees
- Incentivised Review No
Related Articles
Sketchy,
Sketchy, apparently they use there own pricing that can vary several points when compared with trading view according to there call centre staff. Avoid them,it's no wonder most seasoned pros hate IG
- Transparency
- Rates and Fees
- Incentivised Review No
- 2 reviews
- 1 like
Too Expensive and out of sync with competition
Many brokers currently do not charge minimum for US stocks, but only charge commission based on a number of shares usually 2 cents. IG charges $15 per side, so min $30 for each trade for CFD shares. They will charge you more @2 cents per share if this calculation exceeds $30 (win-win for them). Good platform but the cost of trading is one of the highest, actually prohibitive. No wonder most people wouldn't give even 1 star if it was possible. With share trading (Not CFD), zero commission on US stock is misleading as they charge you currency con...
Read moreversion spread which can cost more than the actual commission you try to save. FX CRYPTO and other instruments have a higher spread than most brokers. Most brokers offer zero spread markup on fx with almost all charging 3-3.5$ commission per lot. Looks like IG doesn't know it yet.- Transparency
- Rates and Fees
- Incentivised Review No
Find out how IG compares to other Forex & Share Trading Platforms
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money withdrawal painful
They refused to refund money onto a new card (that had also been used to deposit) becuase the funds were deposited with a different card.... a card that is expired. They'll take your money no worries, no verification or anything needed, but getting it back, painful.
- Incentivised Review No
- 2 reviews
- 1 like
Cheap Brokerage but Abysmal Customer Support
Long wait times to speak to inexperienced Help Desk staff who mostly perform a reception role ie log problems, provide no follow or feedback, no avenues to escalate complaints etc. Mobile app can be unstable and non-functional, forcing use of laptop to finance trades.
- Transparency
- Rates and Fees
- Incentivised Review No
Awful experience
Customer service response times are measured in weeks. Do not expect them to answer a question, or be helpful. Their customer service is being measured on number of tickets closed.
Fees are appalling if you trade infrequently (quarterly $50)
Was unable to sell shares, forcing me to keep the account open, allowing them to collect their fees.
Just avoid, ready what everyone else wrote and use someone else.
- Transparency
- Rates and Fees
- Incentivised Review No
Find out how IG compares to other Forex & Share Trading Platforms
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- 2 reviews
- 2 likes
Do not open trading account with IG Australia scam ,dodgy practises
Dodgy is an understatement. Like all good scams its really easy to deposit your money.
When you try to withdraw it, good luck.
The sheer volume of hoops we are being asked to jump through is ridiculous.
They will make it extremely difficult for you to withdrawal your money!! Lodged a complaint with AFCA as IG will do whatever they can to stop you withdraw your money! I have provided all required documents but IG is making all excuses not to return funds.
Probably the worst broker ever in Australia. I have been with them for a year+ but realized it late.
- Incentivised Review No
- 2 reviews
- 1 like
Can't sell my shares
i am absolutely appalled by their services. I can't sell my shares online and when i called them they said that the share i want to sell is suspended thus i can't buy or sell the shares and my money stuck in their platform?! i put my money in their platform thinking that i could easily buy and sell shares. this is ridiculous. i don't recommend at all
- Incentivised Review No
- 4 reviews
- 7 likes
- Verified
Withdrawal is quick
Just telling my experience:
Sent a withdrawal request to my registered card and received the money same day, usually about
it took 2 - 3 days. The brokerage fee is very low comparing with other three I tried before.
Already with them 2 years, so far satisfied. Hope they can keep up the good work.
- Transparency
- Rates and Fees
- Incentivised Review No
Questions & Answers
This goes out to everyone because there seems to be an obvious trend here.
Had you filled out all required paperwork etc in order to withdraw your money? Are the majority of people here saying IG simply refused to transfer money back.
I eventually got all the money but holy crap it was a pain. Use Stake instead. Better experience and the shares are yours with your own HIN
Thanks. I thought IG was a CHESS backed HIN provider. That is a shock.
basically they said im required to prove the money is going back into exact same account money was transfered from i sent them a number of copies i did on my old laptop but they each time said not goo...
Read mored enough so i said can i get bank to copy each page and post that in she said yes that will solve problem much time went by and i contacted IG a number of times and they said because of covid we cant open your envelope and bank says they cant email the pages so it seems the money is permanently stuck there its only about 750dollars ive continued contact them about it each statement but theyve stopped even replyingshow me a good broker in Australia,Thanks,
What platforms are people using to open share accounts? I'm planning on buying and holding so want no hidden / subscription / dormant fees.
Coming from the UK I used hargreaves and landsown - it's great.
In Australia all the fee's (brokerage) seem very high, lots of hidden fees.
I want access to all overseas markets (mainly US and UK).
Any advice?
Hi Ben,
I know your question was 2 years ago but if you're wanting a broker simply for long term investing SelfWealth is ok for that. No hidden fees for inactivity etc.
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