Imoova

The trip was awesome, and we saw a lot on the way to Calgary, AB from Elkhart, IN. Stopped in IA to visit mom, Sioux Falls, Wall, Rapid City, SD, Devil's Tower, WY, Billings. Great Falls, MT, and finally Lethbridge, AB. About 2400 miles. Only concern was that I was missing some documents to enter Canada (Indie said they were emailed, I checked… Read more ·  1

and no, they weren't). Stuck at the border for over two hours, the docs arrived by email. I asked a month prior, and at pick up. Was told I had everything. A day before I crossed the border, I sent two emails asking for a document, no response. When we were stuck at the border, they did work quickly to solve the problem. It didn't have to be that way. We lost a lot of time sitting at Canadian Customs needing Indie paperwork. But, even with that inconvenience, my wife and I want to do it again, a different route, of course! We were in a Family Select Thor Four Winds 21Z, a 24' Class C with a Ford chassis. Thirsty, but strong. As a couple we had a lot of room, we stayed at RV parks with full hook ups. First time ever in a self contained MH. Loved it!

Customer service was excellent from both Hobart and Darwin teams—friendly and very helpful, especially Deb in Darwin. The bond and payments were handled smoothly, and my bond was returned quickly with no issues. I received a similar motorhome I booked, almost new and in great condition. I used it for a Hobart to Darwin road trip, and it was very… Read more ·  1

comfortable and perfect for my needs. Overall, an amazing experience. Even though I went slightly over my km limit, they didn’t charge extra. A dream trip made easy—thank you to the whole team!

I have reviewed the experience in the video. All in all - great! Show details ·  1

This was our first time ever renting an RV! Had a great time and we are now addicted and keeping an eye on Imoova for future opportunities. RV was great. Company was great. Only issue was the drop off. The map shows South of Denver Intl. But it isn't there. It's a $60 Lyft away. The address on Imoova was also a little funky and showed two different cities. Alas, awesome experience sans the drop off and we will do it again! Show details ·  1

I experinecd my third campervan adventure and first through Imoova. The cost and benefits (Spirit of Tasmania travel, kilometre allowance included and ability to add a day) were incredible, enabling me to make the most of my time in Tasmania. I am now planning my next adventure and it will definitely be through Imoova. Show details ·  1

Used for moving – This is my first time to relocate. I think this experience is very good. The car is in good condition, the time arrangement is reasonable, and the service attitude is also very good. I used it to move from Hobart to Melbourne, it very helpful to carrying many items. If I have the opportunity, I will choose Imoova to relocate again. Show details ·  1

Great Experience – Had no problems with the relocation, got a campervan from Sydney to Melbourne for a total of $53 for 3 days. Show reply

Customer service was excellent from both Hobart and Darwin teams—friendly and very helpful, especially Deb in Darwin. The bond and payments were handled smoothly, and my bond was returned quickly with no issues. I received the exact motorhome I booked, almost new and in great condition. I used it for a Hobart to Darwin road trip, and it was… Read more

very comfortable and perfect for my needs.

Overall, an amazing experience. Even though I went slightly over my km limit, they didn’t charge extra. A dream trip made easy—thank you to the whole team!

Had a fiat motor home. It was a reloc for sale and did not have all the usual equipment. Missing, kettle, grey water hose, broom, dust pan and pegs and clothes line. However was picked up and dropped with friendly staff that made it quick and simple Show details ·  1

Booking through Imoova was fine; I had a few doubts because the total rental price appeared, but later, customer service informed me that this was only for reference and I paid 1€ per day plus fees. The vehicle was as shown in the photos. The trip between Munich and Lisbon was wonderful, passing through fantastic places like the Alps, small towns,… Read more ·  1

and allowing us to experience much of the countryside in various countries. I've already recommended Imoova to our friends.

All sorted really quickly and efficiently, no stress through any of it and company reached out to arrange everything as a normal hire would Show details

The booking was super easy to make, I managed to get a very good deal for an SUV at 1 AUD per day for up to 4 days which was perfect to roadtrip between Sydney and Melbourne. The pick up and restitution of the car at Avis was extremely efficient and the car was in perfect condition. Strongly recommend and will definitely consider another relocation while traveling through Australia. Show details

Great RV rental experience: clean vehicle, easy process, friendly staff, highly recommend. Show details

Thanks to your excellent service, I was able to do a road trip from Melbourne to Perth. It was my first time driving this type of car, but I had a very comfortable and enjoyable trip. Show details ·  1

Everything worked perfectly from start to finish. The bond and all payments were handled correctly and smoothly, which gave us a lot of confidence throughout the process. Customer service was excellent — all our questions were answered promptly and clearly. The vehicle we received was actually better than the one we had originally booked, which… Read more ·  1

was a great surprise. We used it for our trip and it fully met our needs, everything worked flawlessly.

We would definitely do it again!

Very nice and interesting! We have fun in this trip! Show details

Just had a great trip!!! 10/10 customer service and your got everything you need for your trip. Took a 15months old daughter for her first trip and it was amazing. Highly recommend Show details ·  1

Motorhome provided was a lesser model and smaller than the one booked. Camper was not ready at booked collection time. Camper was not clean on pick up. Faulty power cable supplied, no level ramps, no connector for hosepipe to refill fresh water, leak from water pump into vehicle floor, service light on dash on, Show details

Hello Imoova Team, I booked a motorhome relocation through Imoova from Christchurch to Auckland, which included the motorhome and driver on the Interisland ferry. I did not receive any ferry booking confirmation for 4–5 days. Only after contacting… Read more

your team did I finally receive the booking email of 10th at 9.30pm sailing. I had separately booked same ferry tickets for my wife and disabled daughter. On 9th at 1:30 pm, received an email from Interisland that their sailing had been rescheduled to 2:15 pm on the 10th instead of 9:30 pm. However, Imoova did not inform me of any change to the ferry booking for the motorhome and driver. After landing in Christchurch at 1:15 pm on the 9th, I went to the Britz depot to try to collect the motorhome a day earlier (even with additional charges. because I was unsure about the ferry schedule. Later that evening I rang Imoova 8:45 pm, then Imoova informed me that the motorhome ferry booking had been moved to the 11th at 2:15 pm. This created serious confusion as my family and the motorhome had completely different ferry schedules. 10th morning I drove from Christchurch to Picton and reached ferry 1pm Because my disabled daughter requested that the family stay together as she needs carer, Interisland placed us on standby. Due to the stress and poor coordination, we could not enjoy the trip and had to return the motorhome one day earlier and travel back to Auckland early after wasting big money of flight/ Fuel/Accommodation/ time/ hassle. I have previously used Transfer car relocation services and never experienced such poor communication. This was my first time using Imoova, and despite paying the $49 booking fee, the service was very disappointing. Please review this matter and explain why the ferry schedule changes were not properly communicated. Kind regards, Romesh Shah 0212113797

Everything was great, as always — I’ve used your excellent service many times already. This time, however, there were two unpleasant moments, which is why I gave a 4 instead of a 5: At pickup, I found out that a gas bottle is not included in the rental and needs to be purchased for €65. Usually, the gas bottle is already provided and you only need… Read more ·  1

to refill it if you use it. That’s totally fine, but it would be better to clearly mention this in advance. I booked the van from Munich to Milan. After confirming the booking, I purchased flight tickets from Milan Malpensa Airport (since Indie Campers’ Milan office is located there). However, at pickup in Munich, I was informed that I had to return the van not in Milan, but in Bergamo. As a result, I had to take a taxi from Bergamo to Malpensa Airport for €226,40 in order to catch my flight. It would be important to clearly specify the correct city — in my case, Bergamo — or at least indicate it as “Milan (Bergamo Airport)”. As a result, I didn’t manage to save on this trip, which is supposed to be one of the key advantages of your service(

Exorbitant charges upon returning the motorhome for propane gas (double the price) and for residual liquid in the gray and black tanks ($75 per tank, while gas stations charge $10 for both). In the end, an unplanned loss of $170. Car from the company El Monte. Returned to an El Monte partner company. It's important to point out that this has never happened with other reservations made through Imoova or El Monte. Show details

The car I relocated was a Jucy Cloud Rider. The car was old, had several non-critical issues (gps kept glitching, couldn't open one of the sliding doors etc.) and didn't feel particularly safe driving from Sydney to Melbourne but because I didn't know what car I was relocating until pick-up, I effectively had no choice but to take it. It was also… Read more

said to be a 2 berth van but I struggled to sleep alone in there for several reasons. It was small, very hot and couldn't open the windows because there was no fly screen. I was not thrilled with the experience at all but at least it was cheap...