Infiniti Telecommunications

I had the pleasure with dealing with CRAIG S. He was so helpful and understanding to my needs. I would highly recommend this company for its professionalism and in addition saved me money and time and nothing was a problem. Ive never been so excited with my telephones and new plan!! Thank You so much.

My request for assistance was received very courteously and efficiently and within minutes it was acknowledged by a follow up call. I was then advised that a technician would come to my office the same day and investigate the problem.
I cannot speak too highly of the courteous and professional assistance that was given to me by Carlos, the technician. He was able to resolve the matter and guided me through many features of the phone system I was not aware of.
Thank you Infiniti Communications.

Thank you for accommodating my need to have a technician start early at 7 am to avoid business disruption. Scott arrived on time and as usual ( he has attended our office in the past) was fantastic. His customer support is remarkable, he knows what he is doing and did not need any guidance.

If the level of customer service I have experienced as a SMB Infiniti customer could be replicated by other businesses, the world would be a better place.

Nothing is too much trouble for these guys. They are so friendly, helpful, professional, and have gone above and beyond for us time and time again.

Infiniti took the time to educate us about the best PBX for our business. The were competitively priced.
Even down to the little things like cable management, they just aced it. Infiniti even mailed out a USB drive in advance with our config on

Gavin was incredibly helpful. He not only fixed the problem we were having RE: phone diversions, but also explained the process in detail & ensured that I'd be able to make the changes necessary in the future. His customer service is well above average. Thanks so much! :)

Amazing service! Nothing that was asked was too difficult. Great turn around time from initial call to support technician coming out to our site. Highly recommended for any future customers.

Great service, with our new phone system and nbn, the technician was extra helpful with all our questions, and helping the set up which we wouldn't know how to do.

A huge thankyou for the very prompt and professional service that Garath, Scott, and Darren provided when our hot water system burst - directly onto our new phone system! The team organised a new phone system to be installed within 24 hours. The service was wonderful, and we are very thankful for all of their help.

VIC - within an hour we had all our new phones systems up and running smoothly. Very easy to use phone system, very happy thank you again for your excellent service

We signed up for a new phone system for our small business prior to Christmas. 3 months later we have not been able to get a date for installation or update on what is happening. The tell you it is a local service team but when you call you are immediately transferred to Manila where you cannot seem to get any answers. Despite calling many time no one returns your calls. If you are considering them I would advise you to a customer reference to speak to and not believe the reviews posted.