Latest follow-ups
I ordered a new Compatible (Brother) Waste Tone Box. Good product search and ordering with quick two -day delivery to regional town. Excellent. However, there we no installations instructions and most importantly no instructions on how to reset the… Read more
unit to get the printer working again and get rid of the 'Replace Waste Toner Box' message on the printer. I had to search the internet several times and try several suggested fixes before I opened up part of the waste box and fiddled with some connection plates/sensors that one online techo suggested to get the 'compatible' box to be recognised by the printer. Finally got my printer to work again. Not happy with the install issues!
Follow-up · The box was easy to install and fit was good. Replacement information is readily available on the internet. However, the MFP did not recognise the new 'compatible' box (which is not a branded Brother unit) and the message Replace Waste Toner Box remained. I could not print or copy. Support information was generic and not specifically for the non-Brother box. The MFP now works fine.
Positive reviews
I am a new customer with Ink Depot, I found Ink Depot easily enough, on Google, what I wanted was a set of pencils coloured pencils, I was looking for a brand name Staedtler, other stores were charging $85 or more. (plus more for delivery) I looked everywhere, Ink Depot had the same coloured pencils for half that, my order only came to $43. I am… Read more
very happy to get this at half the price as the cost of living is insane these days. I would go back again to this store, Thank you to Ink Depot!!!!
Printer accepted Ink Depot cartridges ok, Brother Printer Utilities did note they were not genuine but yes they are printing ok. For those wanting to save money then use Ink Depot. Time will tell if print heads stay good.
The communication from this company was excellent. They kept me updated when there was a delay in sending my order; however, despite the delay, it still arrived very quickly. Not only did they deliver to my satisfaction, but they also followed up call to make sure I didn’t forget that my package was waiting for me at the Business Depot. Great Process Ink Depot!!
Negative reviews
With only one day to place the order at the special price I indicated ATL when I placed the order. Although I am retired from the paid workforce I knew I would not be home the following day due to volunteer commitments. So it was disappointing to receive the proposed delivery notice late the day I placed the order to say the product was to be… Read more
delivered the following day indicating that a signature would be required. As a result the product was not delivered as planned instead I had to go and join the queue at the PO the day after to collect the day after the planned delivery. Otherwise the product appeared fine when collected and unpacked.
Poor quality ink cartridges – Have used these for a while now but have found the most recent batch to be terrible quality. Despite cleaning the print head etc they continue to leave ink splotches all over the page and ink colour is patchy. Won't be using them any more
Terrible After Sales Service – We ordered an original brand ink cartridge from Ink Depot and when it arrived it only half filled our printer even though HP say it should fill the printer. When I contacted them they refused to even consider a refund because I couldn't supply the cartridge even though HP say it should be recycled with the supplied envelope immediately. All I got… Read more
was an arrogant email with a link to their returns policy page. Consumer law says it is faulty and they have to replace it whether I can supply a cartridge or not but they don't care. There are lots of businesses supplying ink cartridges so pick one that backs up their products not Ink Depot who leave you hanging. Terrible company
Recent reviews
Fantastic service. Original ink cartridges that arrived so quickly to my rural home. Great communication and shipping so quickly. Thank you. I have used Ink Depot before and will definitely be using again, recommended.
The items arrived quickly and were very well packed. The price was very competitive. The printer heads were easily fitted and work well. I am very pleased and would recommend Ink Depot.
Site is so easy to navigate and pricing is good. Delivery time was brilliant.
Have placed a couple of orders online recently selection of products was easy pricing good and delivery to door exceptional.
Ink Depot to the forefront again, well done, thank you. Service and forwarding is excellent , consistent user but not bulk,
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Ordering was easy. The delivery process was really quick and the quality of the product excellent. Couldn't ask for more.
Excellent service and speedy delivery. After an initial problem locating the inks needed for my new printer, everything was straightforward and easy.
I am totally blown away by the professional service I received, after placed the order, then thinking it will take approximately 3-5 days for the photo paper to be shipped, the very next day around lunch time it was delivered. It was unbelievable. Thankyou very much for your professional handling of my order. And amazingly fast delivery. Tomme
Quick postage and great customer service. Will definitely buy again from Ink Depot.
Excellent service, prompt delivery, well packed genuine product. Good communication
Top Service. Real speedy Supply. Everything was Correct. Thank You.
Easy to order, item arrived in perfect condition in a timely manner. Was a competitive price
Very pleased with service. Ink cartridge was delivered interstate within 48 hours.
arrived with 2 days of ordering, now I have enough Ink to continue research over Christmas break.
Find out how Ink Depot Online store compares to other Office & Stationery Shops
Know better, choose better.
I have been using Ink Depot for some years because the online ordering process is clear and simple and delivery is always prompt, thank you.
Ink Cartridges arrived quickly after ordering. I haven't used this brand Q images before as I normally use the Canon Ink Cartridges.
Variety of products, great prices, genuine products, super quick delivery.
My order for some reason didn't actually go through to Ink Depot. The money was received but my order wasn't.
Correct items , Quality product, On time , as always . Delivered following day
I ordered rainforest disinfectant but was delivered vanilla & lavender. It was delivered the day after I ordered so I’m really impressed with that. Both aromas are lovely so I’m not complaining, I love this brand and highly recommend it.
I was pleasantly surprised with the customer service from Ink Depot. Very fast shipping and the quality of the ink is second to none. I would highly recommend Ink Depot for there products.
I have been online ordering from inkjet for many years and can honestly say that I cannot fault their service. The order is dispatched very quickly arriving most times the next day or very shortly after. The products are spot on and their range is extensive.
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Hi, I have checked on your order and this situation… Read more