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Innerspace Wardrobes

Innerspace Wardrobes

Innerspace Wardrobes
4.6

65 reviews

Positive vs Negative
91%9%
Customer Service
5.0
Timeliness
5.0
Job Satisfaction ?
4.7
Rates and Fees
4.9
Product Quality
4.7
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65 reviews
Carol
CarolVIC6 posts
 

Let me start with the end product - yes, I’m pretty happy, however dealing with Peter (owner of company?) was a nightmare. He is rude, dismissive, forceful, arrogant and a liar. He takes ‘allowances’ for extra trades saying he will refund that money if not used - he then refuses to do so. Once he has your money - which has to be paid in full… Read more

before the job starts (isn’t that illegal?) he won’t respond to phone calls, texts, or emails. We ended up taking him to DBDRV to get our money back - he treated them as poorly as he treated us. If you need a wardrobe you will get a reasonable end result from this company but make sure you have no dealings with Peter!

In-depth reviews

Claire H
Claire H
  Verified

Excellent design, manufacture and installation – I have just had my master bedroom wardrobe in my new house fitted out by Innerspace Wardrobes. My original wardrobe had one long shelf and rail which was impractical for general clothes and shoe storage. After doing some research I obtained 3 quotes. Innerspace Wardrobes price was very competitive so I decided to go with them and trust that it… Read more

all worked out. As it turned out I had nothing to worry about as it all worked out perfectly. The salesperson, Bruce, listened to what I wanted in my wardrobe from a practical point of view and he offered good advice on the design aspects. As my wardrobe has 3 sliding doors and the shelving is not seen when the doors are closed I selected a plain white melamine finish which I think will be reasonably hard wearing. If I had the luxury of a walk-in robe, I may have chosen a more decorative finish. I opted for one smallish full-length hanging space, 2 half-length hanging spaces for shirts and tops, one 3/4 length hanging space for pants, lots of shelves for foldable clothes, shelves for shoes (cannot have too much), drawers for small items including the top drawer with a jewellery insert, and one long continuous shelf at the very top for storage. I was aware that after the installation I would need to patch and paint where the original shelf and bracket were, but it did not take long and was not too fiddly to do. Thomas who did the installation was very efficient and skilled at trimming to fit, presumably as the wardrobe walls may not have been square. The result is a perfect fit. My advice is to think about what your requirements are, your wish list and what you would change about your existing wardrobe. Overall it was a good experience dealing with Innerspace Wardrobes and I have no hesitation in recommending them.

Karen
Karen
  Verified

Average – The person who came out to give a quote was good, however he didn't tell me the cavity needed to be in perfect condition before install even though it was obvious the wardrobe cavity had big holes and sections unpainted from the old set up. We assumed they were doing the entire wardrobe fitting as in neatening up the holes and gaps before putting… Read more

in drawers and shelves. Because of that we now need to patch up the gaps inside the wardrobe and paint it and have to do it around the finished fittings. That was really annoying since the whole point of getting them to do the job was so that we didn't have to do anything. The argument they gave us is that it would have cost more. So? We were prepared to [pay had we been told.

The door was wrong size so went back, they forgot to do a trim too so they came back to do that but minus the doors. So they had to come 3 times (and put me out 3 times to do the job. Then they had the audacity to chase us for the payment 2 days (10 am on day 2 so really 1 day) after they finally finished the job after dragging it out for weeks.

The fittings are nice, but the wardrobes still look crap because we weren't told we needed to prepare the wardrobe cavity so it has holes and paint patches. Lucky they were the tiny wardrobes in the spare rooms, We won't be getting them to do the full length wardrobes in our other 2 rooms.

Hayley
Hayley14 posts
 

I cannot recommend this company enough – After a dreadful experience with Stegbar what a delight to deal with InnerSpace This company is base in Osborne Park Perth and have true old fashioned service. From my initial phone call I received nothing but helpful service and friendly staff, a breath of fresh air these days. The consultant came to my home to measure up and spent an hour… Read more

with me discussing my specific needs. He had previously installed wardrobes so had a plethora of knowledge.

Wardrobe was installed in a matter of weeks on the date arranged. The workmen placed drop sheets everywhere so as not to damage our new cream carpet. The workmanship was outstanding. I was so pleased with the outcome. After installation we realized that we could fit a couple more shelves in . My husband attended their store to purchase 2 more shelves and was given them free of charge.

This is the second time we have used this company and recommend them to anyone who is considering installing built ins, in their home.

Positive reviews

Anne
AnneWestern Australia4 posts
 

Fantastic Service – We have dealt with Steve and the team from Innerspace Wardrobes several times, and each time we have found their service to not only be very professional but they are honest, polite, very helpful, prompt, very careful when installing and they never leave a mess. I would have no hesitation in recommending them to anyone.

Taryn
TarynWA
 

After 16 years of procrastination- this is perfect – We thought about this for a very long time and then on the spur of the moment, we visited the show room and instantly knew this is what we had been searching for. Debbie and Steve quickly arranged for a time to visit us and designed it straight away, suggesting things that we hadn’t thought of (even after 16 years). Just so brilliant. We highly recommend Innerspace for service, product and price.

Patricia and Rob
Patricia and RobWA
 
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality

Professional and great workmanship – This is rather late as we had our wardrobe done back in November 2020 and from the first impression we had at the showroom in Osborne Park until the installation- the service provided was very professional and friendly. From the time we sat with Steve and he drew out the design the service was exceptional. Debbie was great in providing follow up… Read more

and the installation was done by Thomas who was reliable, professional and neat. The turn around time to get our wardrobe and the quality of the finish product was amazing. Would highly recommend them to anyone.

Negative reviews

Laraine
LaraineWA2 posts
 

Shameful – Ownership change Perth meant sub-standard work. Our 2nd built in wardrobe after the ownership change is nothing short of being shortchanged. Drawer fronts are only covered at the front with the chipboard exposed at the back & now they are all separating after only 3years of singular use. My initial requests for this to be rectified went unanswered. Appalling!

Brian C
Brian C5 posts
 

Still waiting – Contacted innerspace and still haven't received a reply. Tried phoning the office and unable to leave a voice message. Looks like they have gone out of business Will take my business elsewhere

Keschey
Keschey2 posts
 

Great product but shady business – Illegally charged my credit card $5,000 while I was overseas for COD work that had not been completed. They also quoted us a design they couldn't actually deliver, and got hit with extra costs for the alternative. When I raised the issues, had no response from company. They do have a good product and the staff are very helpful. We're actually very happy with the robe, but can't get past the fraudulent business practise.

Recent reviews

Frank
Frank5 posts
 

Fantastic after sales support – After nearly 10 years I had a problem with the runners on my wardrobe. I was amazed that they took the doors away and fixed them up under warranty.

Jen
Jen
 

Amazing final result! – Every aspect of the process from initial contact through to the final installation was expertly facilitated by Debbie. Her communication skills are exceptional! The final design is excellent making the most of a small and difficult space. The installation was extremely well completed and the room was left spotless. I cannot stop walking into the… Read more

robe wondering why I waited so long to achieve this lovely space of high quality for a very reasonable price. Thank you!

Sam
SamWestern Australia
 

Professional & Reliable – Thanks Gary for your good work, attention to detail and tidy up. Debbie & Steve's team is professional, friendly and trustworthy. Will not hesitate to recommend to families and friends. Thanks & Regards Sam

Home Renovators

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M and T
M and T4 posts
 

Super efficient friendly yet professional service, quality product , expertly installedby skilled tradesman – The turn around from initial contact with Steve to installation was amazing. The quality of the competitively priced product installed by Robert is excellent, who went about his work quietly and efficiently leaving all areas that he worked in spotless after him. We love our Wardrobe and Store fitout and would highly recommend Innerspace Osborne Park. Thank you to all the team, Steve, Debbie and Robert for a job well done! M & T Kinross

Paula
Paula
 

Doing Business the Right Way – Impressive! From Deb's first 'hello' through to Thomas' the installer's 'goodbye' the entire process was transparent, effortless and the result exceptional. A company that listens and puts people first, while delivering a quality product at the right price. Very refreshing indeed! Show details

Suzanne
Suzanne
 

Happy Wife Happy Life!! Love our new wardrobes!!! – Steve and the team at Innerspace wardrobes were fantastic from the quote Steve did, to the finished wardrobes with Thomas which was so clean and tidy... The service was so fast before we knew it our 3 wardrobes were installed. The whole team get a big recommendation from me it was a real pleasure doing business with you and I would definitely recommend them to family and friends. Happy Customers...

Jax
JaxWA6 posts
 

Excellent service – The service was excellent Steve deb and the staff there where extremely helpful and really professional Would recommend them to anyone fast efficient and really helpful. The pricing was excellent and the time frame they took to do the job was great

Shannon
Shannon
 

Great experience – From our experience with Innerspace Wardrobes Osborne Park, we would recommend this service as Steve was great with the design and quote, listening to our needs and the turnaround time to install was very quick with the quality of the product very good. Love our new wardrobe space!

Janaya
Janaya
 

Quality, Clever & Clean! – Steve and Deb amazingly from first call to install had me sorted in under 6 business days! The design that Steve came up with was perfect, everything I had asked for just through a phone call and his first design showed he was listening! He literally turned an unusable space into the most clever storage in the house. The customised quote and… Read more

install was cheaper and smarter than what I had painstakingly quoted myself to DIY. So happy with the Perth group @ Innerspace, genuine and responsive people. Thank you for making the whole experience painless and fun. We will be repeat customers as we fit out the rest of our house for sure.

LFM
LFM2 posts
 

Love My New Wardrobe!! – From the thorough and comprehensive free design and quote with Steve to the professional and clean installation from Robert and the friendly receptionist Charlotte, it was a pleasure from beginning to end and I'm thrilled with the result! Thanks team Inner Space

ESH
ESHWA15 posts
 

LOVE MY WARDROBES – It was a pleasure doing business with Innerspace Wardrobes. Steve did the design and quote, Robert the installation and Debbie in administration - all were very professional, helpful and courteous. I could not ask for a better wardrobe design. All was done in a relatively short time - am very satisfied customer.

Luke
LukeWA
 

Great Service, Great Product – Very happy with the our finished wardrobes and linen. Steve and his team are very easy to deal with, on time and professional. The price was very competitive and many product variants were available. Cheers

Home Renovators

Find out how Innerspace Wardrobes compares to other Home Renovators

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Mark
MarkWA
 

Efficient service & great finish – The entire team from sales, admin and installers were fantastic, polite and professional! Couldn't have asked for anything more! the product and installation was above expectation and very functional. Will definitely use interspace in the future!

Kelly
Kelly
 

Amazing from start to finish! – I am so impressed with Innerspace wardrobes. We had a brilliant guy come out to quote and the advice and suggestions he gave were amazing. They were able to install on my chosen day and Did such an amazing job. So happy with the finished product and all the communication we've had with them. I've already recommended them to a family member and will definitely use them in the future.

Rob
Rob
 

Excellent service – This is the second time we used Innerspace. Steve was very helpful and gave great advice. Really happy with the product, the quick installation and the friendly staff. Would recommend them to anyone looking for cupboards.

Lyn
Lyn
 

They listen, how rare is that! – Steve and Deborah listened to what we wanted and gave us good advice on how to achieve what we wanted. I had a weird request for my shoe rack which they made for me and no I am not going to tell u what it was.! Quality of the product is great and the professional way they installed and cleaned up after them selves was really appreciated.

Reece
Reece
  Verified

An excellent professional job well done – Steve was excellent and accommodated everything we asked for, nothing was too difficult. The wardrobe was professionally installed and finished off with perfection. Their price was extremely competitive and i would not use anyone else for our next install, a top class experience with these guys.

Burch
Burch
 

My Wife is extremely happy with the finished product – Innerspace have completed our walk in robe to very high standard. We are extremely happy with the finished product and this has been our 4th time using Innerspace.

Lisa
Lisa
 

Excellent service and product – Steve was great to deal with very professional and knowledgeable. I would not hesitate to use Innerspace Wardrobes again for my clients in the future.

Shiney
Shiney
 

A Grade – Couldn’t be happier with the new cupboard and shelving in our home office! They finish the room off, have given great storage and look beautiful. Glen, the installer, was exemplary. He protected our floor coverings, was meticulous in working with an out of square wall and cleaned up afterwards. Have no hesitation in recommending InnerSpace Wardrobes to anyone.

Cusco
Cusco
 

perfection – We found Steve to be very proud of his business and workman ship. We have built a new home and some of the trades were really slack so was a bit nervous about what we would end up with? We need not have been concerned , the Linen cupboard Inner Space built for us is just perfect so very happy with it the workman ship and Robert was on time and… Read more

went about his work quickly and very efficiently , we would recommend and use them again Thank you Inner Space .

Shel
ShelWA2 posts
  Verified

Good ideas, average quality – Steve was excellent at coming up with other ideas to fit the spaces we had to maximise functionality. The only company out of 5 who I checked out that showed me what else could be possible instead of what I initially had in mind. The quality of the shelving and drawers don’t feel as strong/smooth/sturdy as other companies however. They were one of the cheapest quotes though.

Beck
Beck2 posts
 

Knowledgeable salesperson and great installer – The salesman arrived on time and provided a great plan for the wardrobe fittings, including the hard to reach places and taking into account the double height and limited storage space in the rest of our apartment. Installed on schedule, by a lovely fellow who was polite, friendly and cleaned up on completion of the job. Would easily recommend.

Nicky
Nicky
 

Perfect! Love my new wardrobe! – I can't fault anything from the free measure and quote right through to the installation of our new wardrobe. Extremely happy with the finished product. Exactly what I ordered. Lovely, helpful & friendly staff. I wouldn't hesitate to recommend InnerSpace Wardrobes.

Ange and Dave
Ange and Dave
 

Thank you Innerspace Wardrobes, organised and tidy at last! on 8th June 2018 – Top marks for attention to detail and an innovative design for a very awkward space. Installed on schedule. Very friendly, reliable company. Highly recommend this company for their work and timely Finish.

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