Inspiring Vacations

We were booked to do a Spain Moroccan tour in 2020 and were given a credit. We weren’t happy with this but after extensive ACCC dealings could not get our $6000 back. We have now accepted we will do an Australian holiday with them and today rang with the selected date to book. Have been told this date is available but they “only have so many credit voucher positions on tour” so we will need to choose another date. This is just outrageous. We are talking May 2022 and they are telling us we can only have July 2022.
Do not use this company - they are an absolute disgrace. No morals at all.

We’ve been to Canada and Queensland with inspiring no problems at all our Alaskan cruise was amazing. The team are very supportive and resolve your problems immediately next adventure october

You’ve been warned!! This company offers no refunds at all, and all you’ll get is a lengthy letter explaining why you can’t have a refund. Lost over 6K, and unfortunately paid by bank transfer, can’t even take it up with the credit card provider :(:(:(

Tried to cancel for Egypt trip - was offered only a 15% refund. Chose credit bit it expired in 2021. Wrote 3 emails to company - no answer. Their phone rings for 1O mins then you are cut off. So no communication. They are are disaster.

They have no ethics whatsoever!
Even if they have your money they still wont refund it, instead forcing you to have useless credits. Absolutely disgraceful abuse of terms and conditions! Bending their terms and conditions to their advantage to keep hold of your deposit!
Don't trust their clean Facebook page either as they sensor any comments that are not in their best interest.

Tour rebooked from 2020 to May 2021 due to Covid. Tried to get info on what happens now that this tour also not viable.Told tour still going ahead no refunds or credits for cancellation.

Inspiring Vacations does not conduct their tours, as we sadly found out. They are just a middle man & sell to a third party. When third party goes into liquidation, for whatever reason, you will lose your money. I don’t care if it is Covid related or not. We lost $5K with this company because the third party that they gave the money to liquidated. Of course IV blamed it on Covid but nothing was provided stating that this was the reason & nothing in the press stated this was the reason.

Inspiring Vacations has at all times provided prompt and professional service. During this difficult time with continued cancellations, I have been impressed & relieved with their above and beyond efforts to achieve positive outcomes and to communicate them to clients. The extension until the end of 2020 for credits and the options on how they can be used, really does tick a lot of boxes. Inspiring Vacations deserves to survive, and I will continue to use them for my travel and will thoroughly recommend them to friends and family. Well done Team!

This company has no regard for anyone, you pay when they ask you to pay; they talk to you up until they get your money and then nothing. They don’t answer the phone, don’t reply promptly to emails. The answer is never in your favour. They took our money prior to COVID and then cancelled our trip. Then offered nothing more than a credit that expired and if you choose to transfer there was a penalty. The owner is rude and hides behind terms and conditions that are always changing. If you decide to give them your money make sure you print a copy o...

To the Staff of Inspiring Vacations we would like to say Thankyou for your help with our re-booking of Japan Holiday. Unfortunately the original trip March 2020 was cancelled and now March 2021 the same way with Covid but the staff have been great in changing and reapplying the trip to March 2022. The staff members under these hard times have been friendly and have communicated by phone and email in a timely matter.
Keep up the great work.

Having been on 2 tours now with Inspiring Vacations, I highly recommend them. I went to Japan in 2018 & was so impressed with the tour that I booked another trip to Turkey in 2019. The guides were extremely knowledgeable, helpful & passionate about their countries & cultures. The places we visited were amazing & the hotels were great. I'm looking forward to going on another trip with Inspiring Vacations soon.

Fighting with this company at present. Had Egypt tour booked, tour cancelled, due to covid .
Would not consider refund, credit note only . Kept pushing, was offered partial refund , with a disclaimer in the fine print that this may not be the final amount, but a right to revert to credit note was not an option..
Payment date was given as just after 30 nov - they have now said they don't know when I will get my money.
I have submitted this to ACCC and Vicat but they are overloaded .
They don't seem to be an accredited travel agent with AFTA- not sure if they belong to IATA

Would not touch them - very worried they will go down the drain and I will lose all my $5200 - not just $1200

This company appears to be a sham.
With Travel suspended they are still demanding ongoing payments as part of their periodic payment system, knowing that the tours will not go ahead.
They then offer credits and the price of tours go up, so you're forever paying more and more.... but not travelling.

As many people due to CoVid my trip to Japan was cancelled. Whilst friends of mine (who deal with some other companies) don't even get a reply to emails or telephone calls would just 'ring out'. I would like to note that Inspiring Vacations and the personal communications have been nothing short of outstanding. I cannot imagine how difficult this time has been for companies such as Inspiring Vacations but feel as a company they could not have done better. Thank you. I do hope that I can travel to Japan in the future and will be looking at Inspiring Vacations to do so.

I am still waiting for the rest of my refund of $1228 people overseas get a full refund so why don’t we here in Australia?This is way to much to withhold.