Rude customer service
Once they have your money, they do not want to know you.
They will close off your positions, at a loss without your authorisation. When you create a query, they promise to resolve it in 5-10 days. One month and 3 more messages later they still ignore you.
Call them up, you interact with very rude, argumentative, arrogant American representative. He asks for your name, you give your name. Next argument is “the account is not in your name, why did you give me your name?” “ Because I am the authorised person LISTED on the account.” “ No you ar...
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