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iPetStore
4.3 from 21 reviews

See the Best Pet Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
17
4 star
0
3 star
0
2 star
1
1 star
3

Disy

DisyIllawarra, NSW

  • 39 reviews
  • 16 likes

My pet items that i bought

published

I have been buying my pets food and other items for 6 months they dont take long to get here always on time and good service thankyou as always good service .

Product Quality
Shipping
Return Claim MadeNo

reviewer2232

reviewer2232

  • 34 reviews
  • 20 likes

Great service and price

published

I have been dealing with iPetStore for some time now and I cannot fault their pricing or service.

Genuine savings on various pet products with the added incentive to obtain a credit for reviewing the products that we buy and use.

Their speed of processing and delivery is first class.

This is why I am a repeat customer.

Product Quality
Return Claim MadeNo

Highly recommended!

published

I just wanted to thank you for yet another prompt delivery and I would like to tell everyone about your very competitive prices, helpful service and amazing delivery times!! Thank you again.
Anne

Martin

MartinSydney

  • 2 reviews

Great Range - Good Service

published

Being a new to being a pet owner ( Boi - our Dog ) < Wish I could insert a picture of him .. > we started looking around to find I pet food.. and products in general..

After trying a few other.. wont name them.. we gave IPETSTORE a go..

over the last 5 months using them.. they have been FANTASTIC.. good service.. good range.. good pricing.. and delivered ON TIME... as if we run out of food.. Boi would eat the house.. hehe

Give these guys a go.. we did and so far very happy


KitKat

KitKatSydney, NSW

  • 14 reviews
  • 6 likes
  • Verified customer

Used to be my "go to" store

published

This store used to have a wide range of products and deliver very quickly. I've stopped going because it's greatly reduced it's range over the last couple of years and no longer stocks some of my basics. I ordered online on Sunday and received my order late on Friday afternoon. My partner was confused when he tracked the order and it showed that it was already delivered and went to the buildings next to us to check, it turned out the delivery driver had already signed the form in advance.


Molly

MollyWistow

  • Verified customer

No Refund - Not Impressed - Won't be back!

published

We ordered Advocate Dog Extra Large at the beginning of February. The description online for this product was misleading and it was not as we had expected so I contacted [name removed] who said he would refund our money and pay for return postage. Nice gesture - we dutifully returned the goods to the address given however he says it was never received. After a couple of months and us tracking the goods and lodging a "please explain" from Australia Post he has not refunded our money, nor in fact bothered to respond to the Post Office response I sent to him.
Extremely poor customer (lack of) service and we're out $130.00.
Mostly our orders go astray and are not delivered in line with the delivery notification.


Ridiculous so far since payment 15/02 No order, failure to put correct address on parcel, NO CUSTOME

published

RoxyM

RoxyMGreater Melbourne (Metropolitan), VIC

  • 10 reviews
  • 2 likes

Highly recommended

published

I've bought cat food online from iPetstore a few times now, and have always had accurate orders, fast delivery and good email communications. I'd highly recommend them.

A Potter

A PotterSydney

  • 2 reviews

Great Service, Nice Bloke

published

Slight delay in delivery but what a nice bloke. Delivered our order to our door himself. Give him a go for all your pet needs!

Love this store always reliable

published

This is the best online store for pet supplies. Reliable , great products and prices. Also delivery is so reasonable. I buy everything from here. Unfortunately the vet stores and pet shops are such a rip off - not by a small margin but by huge margins (say $10 or more per item). I highly recommend ipetstore for anyone who has pets!!!


Brilliant Service

published

Couldn't ask for better service. Placed an order online on Sunday night and it was with me by lunchtime on Tuesday. First time I've used iPet Store. Formerly ordered locally and was lucky if I had my order in 3 days and it's just across town. But with iPet Store, I can have it within 2 days and interstate at that. Another plus is the free delivery on orders over $99.


  • Verified customer

Best online store and cheapest deals

published

I only recently discovered iPetstore and I love it. Either same day shipping or if I order after 2pm it comes next day early morning. Have also gone to pick up my order from the warehouse and they were so friendly and helped me over the phone to get there because I got lost! Cannot recommend IPetStore enough they are amazing


Lousy service!!!!!

published

Ordered the food for few days and never got dispatched. We went to pick up from their warehouse and got abused by their neighbour!!!


Lorry

LorryMelbourne

  • 2 reviews

Excellent service

published

Placed my order on Sunday, received it on Wednesday, exactly what I'd asked for and at a really good price of course. I'll be placing all my pet-need orders here in future!

absolutely love ipetstore

published

I love ipetstore so much cheaper than local pet shops and super fast reliable delivery. I wont go back to buying instore again

Amy

AmyBrisbane

  • 2 reviews
  • Verified customer

I couldn't be happier - 5+++ stars!

published

My review is very similiar to that of others! I have just received my delivery after placing my order late yesterday afternoon and my first thought was - wow they were that good they deserve a good review!
5 stars + for pricing - now I don't have to wait for Royal Canin to come on special at pet stores or build up store credit to save $40 per bag and there was free shipping for my order from NSW to QLD!
5 stars + for service - to place an order at 4pm and receive it delivered by courier at 11am the next morning is pretty awesome!
5 stars + for providing exactly as advertised and getting the order perfect.
I couldn't be happier and you now have a loyal customer. Keep up your good work!


Christina L

Christina LMelbourne

Honest, professional, friendly and reliable

published

This is how a business should be run. Always a real person responding to you. Fast delivery and honest to a fault. They should be recognised for the hard work and commitment they put into their business!


Frank

FrankCanberra

  • 2 reviews
  • 2 likes

Chance find on internet. Very pleased.

published

Very impressed - this is how an online store should be. Very competitive prices (bought Advocate from Bayer), very fast despatch. Asked the seller a question, got an immediate response.
Will use this store again in future.


iPetStore

published

I recently purchased Panoramis Flea Control for the first time from iPetStore. I was very impressed with the hassle free ease of ordering & prompt delivery of this item. I would very much like to recommend them anyone who has pets - great product range & very good prices too!


Will be a returning customer for sure :)

published

Found this website through google and they by far have the cheapest pet food out there. Since I am a vet nurse and want to fed both my dog and cat good quality food, it can get quite expensive at times. Not anymore though! iPetStore were both great value for money and extremely quick with delivery. I had the food delivered to me two days after placing the order.

Am very happy with their service and they even follow up with a thank you email. Very rare in today's internet shopping world. I will definitely be shopping here every time my fur babies need to have their belly's satisfied.

Thank you :)
Reliable, inexpensive, quick and friendly service


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iPetStore Online store

iPetStore Online store

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iPetStore Physical store

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CategoryOnline Shops and Pet ShopsPet Shops and Physical Shops

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