My pet items that i bought
I have been buying my pets food and other items for 6 months they dont take long to get here always on time and good service thankyou as always good service .
Great service and price
I have been dealing with iPetStore for some time now and I cannot fault their pricing or service.
Genuine savings on various pet products with the added incentive to obtain a credit for reviewing the products that we buy and use.
Their speed of processing and delivery is first class.
This is why I am a repeat customer.
Great Range - Good Service
Being a new to being a pet owner ( Boi - our Dog ) < Wish I could insert a picture of him .. > we started looking around to find I pet food.. and products in general..
After trying a few other.. wont name them.. we gave IPETSTORE a go..
over the last 5 months using them.. they have been FANTASTIC.. good service.. good range.. good pricing.. and delivered ON TIME... as if we run out of food.. Boi would eat the house.. hehe
Give these guys a go.. we did and so far very happy
- Verified customer
Used to be my "go to" store
This store used to have a wide range of products and deliver very quickly. I've stopped going because it's greatly reduced it's range over the last couple of years and no longer stocks some of my basics. I ordered online on Sunday and received my order late on Friday afternoon. My partner was confused when he tracked the order and it showed that it was already delivered and went to the buildings next to us to check, it turned out the delivery driver had already signed the form in advance.
- Verified customer
No Refund - Not Impressed - Won't be back!
We ordered Advocate Dog Extra Large at the beginning of February. The description online for this product was misleading and it was not as we had expected so I contacted [name removed] who said he would refund our money and pay for return postage. Nice gesture - we dutifully returned the goods to the address given however he says it was never received. After a couple of months and us tracking the goods and lodging a "please explain" from Australia Post he has not refunded our money, nor in fact bothered to respond to the Post Office response I sent to him.
Extremely poor customer (lack of) service and we're out $130.00.
Mostly our orders go astray and are not delivered in line with the delivery notification.
Ridiculous so far since payment 15/02 No order, failure to put correct address on parcel, NO CUSTOME
Ordered last week Thursday 15th feb got email confirmation 2.15pm- got email confirmation it was due to be shipped Monday afternoon 19th feb!) took their time there) due delivery by tracking on Thursday 22nd feb never arrived, showed sitting at Sunshine since day before 21st feb ( next week after ordering)- ipetstore put absolutely incorrect address on parcel ( timely call to Aus Post to find this out after seeing tracking note being returned to sender Fri 23/02) Ipetstore did not answer the phone called a few times left a message, sent an emai...l too and they completely ignored my email and phone calls and message and have not addressed the problem ( never heard from them by end of closing). Order not here, being sent back unless it can be intercepted on Monday ( by Aus post, it may be still there otherwise another week to arrive if ever) after this weekend as well ( That will be two weekends waiting on top of the rest). Failed to put note on parcel as per requirement and condition of payment, I seriously question whether they can fill an order? Customer service nonexistent- extremely disturbing considering we NEVER encountered these issues before ordering online from anyone else. Correct address of course supplied to ipetstore by us.Mind boggled by the other good reviews for this online store? Maybe it has changed hands?
Love this store always reliable
This is the best online store for pet supplies. Reliable , great products and prices. Also delivery is so reasonable. I buy everything from here. Unfortunately the vet stores and pet shops are such a rip off - not by a small margin but by huge margins (say $10 or more per item). I highly recommend ipetstore for anyone who has pets!!!
Couldn't ask for better service. Placed an order online on Sunday night and it was with me by lunchtime on Tuesday. First time I've used iPet Store. Formerly ordered locally and was lucky if I had my order in 3 days and it's just across town. But with iPet Store, I can have it within 2 days and interstate at that. Another plus is the free delivery on orders over $99.
- Verified customer
Best online store and cheapest deals
I only recently discovered iPetstore and I love it. Either same day shipping or if I order after 2pm it comes next day early morning. Have also gone to pick up my order from the warehouse and they were so friendly and helped me over the phone to get there because I got lost! Cannot recommend IPetStore enough they are amazing
- Verified customer
I couldn't be happier - 5+++ stars!
My review is very similiar to that of others! I have just received my delivery after placing my order late yesterday afternoon and my first thought was - wow they were that good they deserve a good review!
5 stars + for pricing - now I don't have to wait for Royal Canin to come on special at pet stores or build up store credit to save $40 per bag and there was free shipping for my order from NSW to QLD!
5 stars + for service - to place an order at 4pm and receive it delivered by courier at 11am the next morning is pretty awesome!
5 stars + for providing exactly as advertised and getting the order perfect.
I couldn't be happier and you now have a loyal customer. Keep up your good work!
Will be a returning customer for sure :)
Found this website through google and they by far have the cheapest pet food out there. Since I am a vet nurse and want to fed both my dog and cat good quality food, it can get quite expensive at times. Not anymore though! iPetStore were both great value for money and extremely quick with delivery. I had the food delivered to me two days after placing the order.
Am very happy with their service and they even follow up with a thank you email. Very rare in today's internet shopping world. I will definitely be shopping here every time my fur babies need to have their belly's satisfied.
Thank you :)
Reliable, inexpensive, quick and friendly service
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