I’m extremely disappointed with my experience with Ishka. I placed an order (Order #ISH295810) on 27 June 2024 for a Retro 6 Heads Nordic Wood Pendant Lamp and never received the item. After following up, I was issued a store credit instead of a refund — however, the store credit has not worked, leaving me out of pocket with no product and no… Read more
resolution.
This has been an ongoing issue, and despite attempts to resolve it, I’ve been left without a usable outcome. It’s very frustrating to be in a position where neither the goods nor a functional refund has been provided.
I would strongly encourage others to be cautious when purchasing, as my experience has involved poor follow-through and lack of effective customer support.
I hope the company addresses this matter promptly and improves how it handles situations like this in the future.
I loved this store before I moved too far to visit. Since then I've attempted to buy 3 items online only to be told, one by one - that it is no longer available and here is a credit for the shop. I then chose something else and much to my surprise, it was no longer available. The first time I was able to get some Tibetan prayer flags and incense… Read more
and other goodies in exchange. The next time I ordered, it took months before I sent them a reminder only to be told that the item was unavailable and here's a voucher - I think after a while I got more incense or something that I knew they had plenty of. And then came Christmas - a year and a bit ago. A nice pair of silver earrings that - when I finally heard back after sending a reminder - that they were no longer available. I told them to keep their voucher and THEY could choose something from whatever stock was there. I am still waiting - 14 months later. I loved this place. The stock is phenomenal in-store but nothing else. IF you can't go to the physical store, don't waste your time and don't support them with your money. I am on a pension. I have no spare change to give. They still owe me for my earrings. How hard could it be for someone to choose a pair and send them.
Do not purchase from this website. Would give no stars if possible. Have been waiting a month for my items and they are ignoring my emails. Have now requested a refund through PayPal.
Reviews with attachments
Don’t buy. Why are they still trading. ACCC are aware of this. They sent me an email saying here is a credit. So I ordered some stuff again. Still nothing. What a scammer. Someone should do something to their website to shut it down. You never get your stuff - they never post. Been waiting a long long time for my refund
Do not order Ishka online – Do not shop Ishka online . Ordered 11 nov 2024. Then suddenly order disappeared when i tried to contact them. Their page had Error. $46 down the drain and No items i received .
Never received my online purchase – I ordered items and they never arrived.. I tried contacting Ishka and they replied to me once at first saying shipping may take 6 weeks.. and then it went past 6 weeks I messaged again and they just kept ignored me after 5 messages.. now it’s been 4 months and no notification through email and no product. Luckily I purchased through PayPal and they helped me out and put a red flag against Ishka. DO NOT BUY FROM ISHKA !
Terrible customer service failure to provide goods – UPDATE PUBLIC WARNING ISSUED BY CONSUMER AFFAIRS VICTORIA OVER 38 Ishka customers affected- Placed an online order 3 months ago (value $172.12). I've emailed multiple times and still no expected delivery date. I emailed 13/6/24 asking for an update after waiting 8 weeks with no contact. This message was ignored. I emailed again 16/7/24 asking for… Read more
a full refund due to failure to provide an update or goods/services. The return request has also been ignored.
DO NOT HAND THEM FREE MONEY – This company has been trading insolvent since last year with a liquidator appointed in August. I am also waiting for an outstanding order and the company will not respond, so I have taken it upon myself to request a refund from PayPal as well as file a complaint to fair work NSW who have collected multiple complaints about ishka so far. Imagine… Read more
selling spiritual giftware while blatantly ripping off their customer base. I have also made a complaint regarding their continued spamming of marketing material despite asking to be removed from the mailing list. Kmart was fined $1.3m for doing the same thing. I'd suggest people start contacting PayPal, fair work NSW, any review site for any business owned by this miserable company and even their liquidators if you aren't getting any joy from their "customer service". Stop being ants while these guys sit at the kings table with your money!
Latest follow-ups
This organisation is ripping people off. Don't buy from them. Ishka has a new owner 'Anahata Global Pty Ltd (AG) took over ownership and trading of the Ishka business on Saturday 12th August, 2023. These people are advertising products that don't… Read more
appear to be available on their website. When you order, you receive an immediate notice saying it's out of stock, & a voucher number. I've tried re-ordering other products with the voucher number and these too were out of stock. They then deducted additional postage from the order, only to report that these new products were also out of stock. I asked for a refund and have received no response despite following up several times.
Follow-up · No response still. Paypal kindly responded to me & refunded me.
Recent reviews
This site is a scam. Takes your money and never delivers the goods. One star is not because I want to put it there. Why is this company allowed to still operate at all? Used to be good when shopping IN store.This is not a fake review.
DO NOT BUY! I purchased near $200 worth of ISHKA items & to this day, neither have I received them, a refund or even a reply to my numerous emails & phone calls. SCAMMER COMPANY!
I have emailed numerous times re order placed and no response. The Karma Club also promises a discount voucher for joining and it never comes. Stay clear of this company. Paypal took over my claim for a refund. Ishka finally replied with a generic email advising they couldn't fulfil my order and only offered a voucher code for the refund. No offer… Read more
to return my money. Paypal case refunded. This is appalling service from a company that shouldn't be trading.
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Only gave 1 star because I had to. Would prefer 0 stars. This company is a farse and a scam which needs to be investigated by accc. No way to retrieve refunds for non deliveries and then scam by sending bogus vouchers and get you to pay for postage on use of the voucher. DO NOT BUY FEOM THEM, YOU HAVE BEEN WARNED!!!
I lost over $500 on items that I ordered in 2023 and never received! I am gobsmacked that Ishka is still allowed to trade online and steal from innocent people. Apparently the owner is living a good life in the Bryon Bay Shire from proceeds they stole from customers. Once again why hasn't ASIC prevented this low life company from trading??
Still waiting for my return to arrive almost 15 months later, many broken promises to do so but it hasn't happened. Bank helped me to get my initial credit just so over it. Never buy from here again!!!!
DO NOT BUY from ISHKA – Brought earrings, told sold out and never refunded, told was going to be refunded and never happened. DO NOT BUY from ISHKA. Like others, years previously I have brought from them and had no issue, however now they will take your money and you will get nothing in return.
BUYER BEWARE - ITEMS NOT RECEIVED – BUYER BEWARE! This company used to be good. I ordered 3 products online in May and received the cheapest item in reasonable time. After waiting for the other items, I followed up by email and was advised that they would look into it with the suppliers. There was no follow up and emails and phone calls did not get a response. Ended up contacting… Read more
my credit card company to lodge a dispute and finally received the difference for the items not received. Very disappointed. There have been various complaints lodged with Consumer Affairs but like others here I didn't see this until I has trouble getting a response.
Stay away from Ishka online – Stay away I am still waiting on my order wish I looked at the reviews before buying from this online store. It is still operating and taking peoples money. I tryed to contact then phone disconnected and email gets sent back. No refund.
Never refunded – Tried supporting this company by ordering three dresses. To be told, they don't have them in stock. But they were still online?. I am currently still awaiting for my refund 7months later :(
DO NOT BUY… – DO NOT SEND for ANY PRODUCTS. Total scam. No way to retrieve refund. No communication. I’d like to give no stars/minus stars. Disgraceful, shameful, surely criminal?
No sign of my purchase – I give them 1 star for the swiftness with which they took my money. I ordered some jewellery 3 months ago, nothing has arrived yet, nor have I had an email saying it’s on its way. Yet they still send me emails encouraging me to buy more. I had bought very successfully in the past but now apparently there are new owners…. I can’t understand how they haven’t been put in jail yet!
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AVOID AT ALL COSTS – DO NOT USE!!!! Never received any items and when put a complaint to Paypal, they deleted my account. They steal people's money!!!!!! Very appalling, no better than a shoplifter or petty thief!!!!!
Ishka Online Scam – Ishka Online is a scam. Like so many others, I ordered and paid for goods ( $245 value ) back in April 2024 and have never received. Numerous emails sent with replies that kept putting me off and after 3 months they complely stopped. Phone keeps ringing out. Their online shop should be taken down by consumer affairs
AVOID!!!! – Don’t do it!! I ordered nearly 4 months ago and haven’t received my delivery. No responses from online Customer Service. It’s a scam. Very dissatisfied because I used to order online with ISHKA and minimal issues (including delayed and staggered deliveries) but at least I eventually got the deliveries back then. Avoid !!!!
ISHKA online is a SCAM – ⚠️ WARNING Do NOT buy from Ishka online store.(ishka.com.au) It’s a scam. Goods never received. Emails not responded to. Phone calls just ring. I didn’t check reviews before purchasing online as I had been buying from their physical store for years. 2.5months after online purchase, no goods received. Very disappointed and annoyed.
DISGRACEFUL experience !! – Well it appears I am not alone in this disgraceful shopping experience… I ordered multiple items over 6 months ago which have not been received after reaching out about this I received initial contact explaining that they would contact suppliers, since then I have received zero contact or acknowledgement in regards to requesting a refund. I’d like to give ZERO stars but that’s doesn’t appear to be an option.
Disappointed – Avoid this company . Order 5 mths ago ( $163) and to this day have never received. Many emails I have sent to this company with no reply . How can they get away with this ..
Appalling – I ordered goods in December last year which never arrived. They issued a credit voucher which I told them I did not want I wanted a refund. Absolutely impossible to communicate with these people. They answer an email here and there then just stop. I was sick of waiting And decided to use the voucher. These goods never arrived and I never even got… Read more
a reason. After many more emails and eventually an email saying they ‘tried to refund me but there was a problem’ I have not been able to get a response since. Absolutely appalling and they need to be stopped from scamming people!
I highly recommend avoiding this shop. It's a scam, and they will take your money without delivering any product – I had a terrible experience with them. This company is a scam, and I want to warn others to avoid doing business with them. The item never arrived which I had paid on April 24, and when I tried to contact customer service, they either ignored my emails or gave me the runaround. I reported this to Consumer Affairs Victoria but still haven't received my refund or the item. Unfortunately, even the authorities couldn't help resolve this issue.
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