What hasn't gone wrong with the products so far?
- Two of the flyscreens are the wrong size and fall out anytime there is a strong wind.
- Both sliding door locking mechanisms get stuck so when I try to shut the doors the latch is in the way.
- Several of the windows no longer lock in the slightly open positions, the only way I can safely lock my windows now is if they are entirely closed.

I have tried bring this up with the service department but apparently the "Strength and Quality" Jason Windows are renown for only needs to last for two years and then it's not their problem. I can understand one or two locking mechanisms having issues but not several having the exact same issues.

When an issue arose because of some damage to a sliding door, Chloe from Jason Windows provided me with a best way to resolve this. Mick who came out was wonderful and soon fixed all that needed fixing. Even though it ended up having to be a two-stage job, it was all handled very professionally.

Scott listened to my needs and has acted accordingly. My problems are now solved. His customer service is brilliant. Thank you Scott.

Excellent service, from initial phone call to having Damian fix our doors. Prompt, friendly and efficient. Great to know good customer service still exists.

Jason’s technician Kris was excellent. Very professional and a knowledgeable, no fuss technician. Also, he advised me of the service Jason offers if I need any maintenance or upkeep attended to and tips how to care for my sash windiws and large roller doors. Excellent service.

I had problems with my sliding door handles going. Rang Jason’s they came out and replaced them all. Friendly Fast and Efficient

After 17years I was worried I would need to replace 10 bi-folds panels - I was wrong. Amazing service team! Recommended!

Had a team member from Jason Windows out yesterday (18/11/2020) to replace the security lock and James was very efficient and knew his job well.

We love our new home and Jason Windows made all the difference, we just had our 12 month service and their husband and wife service team were so friendly and helpful, I learnt so much about the windows and also how much they love working for Jason Windows. Can highly recommend Jason windows 10/10

I believe that the measure of a business is not what they do well, but how they behave when things have not gone well. I have nothing but the highest of praise for the way that Jason have persisted and finally replaced a door that defied reason as to why it didn't work properly over two years. They didn't give up at any stage until they solved the issue.

I had a security screen door installed on my entrance. The whole process was smooth, from choosing the type of screen door, it’s Color and up to the installation. The team was very accommodating and answer to all my queries promptly. Thank you for a job well done!

They fixed my doors very satisfied would recommend them to everyone who needs Windows or doors also after service maintenance thank you very much to everyone involved in my maintenance and service couldn’t ask for more

I needed to replace old, worn & faulty door locks on my sliding doors which were installed from new. Great service and fast installation by their technician. Arrived on time for scheduled appointment

I’m feeling safe for summer with new security screen doors. I also have an added bonus of new door handles & locks on glass sliders. Thx so much Jason windows for a top job.

Good work the tradesman got there on tome he was polite and explained what he was doing he was fast and left me feeling that he had done a good job

Everything from booking to invoicing was smooth and easy, Dale got the job done and also sorted me out with getting a quote on further work in the near future.

I had 3 windows that were difficult to open. I built my house under 3yrs ago I was not happy and made a comment on Facebook that I wouldn't use the company in the future. I had the team reach out to me and sent a tech to come look. He arrived in the time frame quoted, was friendly and helpful and fixed my windows. I couldn't be happier with the service I received they have changed my opinion that's for sure

I found the Jason window team to be professional and courteous. I discussed my problem on the phone and they replied promptly. I would highly recommend the team to my friends.

After sales service/ warranty second to none. Really impressed with both office staff and technicians who were punctual and knew what they were doing. Given a window of between 8:00 & 10:00 am and was there 8:00 am on the dot unlike may other trades and services you are waiting a whole day for.

We have moved into our Dale Alcock home with the windows supplied by Jason Windows. We had some minor issues with some of the windows which were sorted out promptly. We also had a problem with the bifold window not sealing 100% and although it too a few visits the job got done to our satisfaction.