Had it for 9 months
Jaycee Journey DX Outback, bought it new , tows well, nice looking van,,nice design shame it was put together by Richards Craniums,,,nothing was as it should have been,,,repairs under warranty took for ever,,,dripping shower washer replacement took 4 weeks = that over filled the cup of unhappiness, sold it at a loss after 9 months, bought 14 yrs old Future System caravan no problems at all.
Purchased in March 2018.
Easy fix to Lift roof of van
Move struts 300mm,up the gas struts to 600 ,new vans are already moved and the gas struts are 630 ,will make it a one person lift easy l have a 2012 van
Purchased in December 2011.
love the van not fussed with the cuppoard doors screws to small to much three ply used
very well easy to tow its just the woodwork not good lot of fixing to be done putting up the roof is a two person job I wish I had really checked on weigh you can carry
Heavy glass shower door fell off,electric brake wiring under van breaking,wheel alignment out of spec,van heavier then what's on compliance plate,plastic cupboard handles breaking,water leak above bed no sealant on part of roof, quality control at factory poor good to tow but so many problems.
Not one for unsealed roads
Purchased brand new Journey DX Outback only to take it on gazetted unsealed roads and lots of damage. We were not off road and drove to conditions with reduced tyre pressure. Shower door fell off marking cubicle and hole in flooring, all drawers dropped and hinges. Inside is fitted out as normal caravan. No additional measures taken to make inside suitable for unsealed roads. Great looking van but be prepared to spend time reinforcing it to suit conditions. Lots more damage to list but hoping all fixed under warranty.
It is a great van and easy to toe and get into tight places , We love it and have had no problems with it to speak of. Have had it on gravel road and it stands up well
Very good van, tows great
Very stable with passing trucks and not affected by wind. Van tows great and brakes well once you have the brake controller set up correctly. Pop top comes down with movement and needs to be checked each time it’s lowered. Small issues with QC but acceptable. Very comfortable and well laid out. Everything works and there is a big improvement in quality control. Very happy with our new van.
A heap of junk
70 problems over the last 2 years, It has been back to jaycos factory 3 times for rebuilds. Now the mess they have made of it the last time it was there. The workmanship is nothing short of appalling. No quality control at all. You would think they would have learnt by there mistakes by now. Trying to get a new one out of them at on cost.
- Pop-Top Journey 17Ft Outback
- Verified purchase
Well we just love it!
After 12 months very happy with van and would recommend.
Tows very well remains stable in crosswinds passing trucks and braking.
Absolutely no problems great van.
Although originally sceptical of bolster bed turns out very comfortable and gives more space.
Roof weight is not a problem at all just try before you buy find easier to pop up from ensuite end.
Would recommend outback for extras alone batt solar ex. Gas etc.
2000 watt generator fits in front storage bin (not for a/C).
Van looks easily repairable if needed with standard pipe an...
Very very disappointed
Leaked in first rain, causing paintwork inside to bubble, was fixed and has done it again. Cupboard clips not working cupboards fall open during travel. Overhead cupboard broke away from wall. Solar panel controller failed. Blind refuses to come up. Window starring at screw point. Cupboard doors not aligned. Outside shower trickles only no pressure at all. Very unhappy customer here !!
Built to a price but a dam good van for the money
We finished a12000km run from Perth to Birdsvillle, to Melbourne, Tassy and home. A lot of the travel was on dirt, muddy and rough roads and sealed roads that were worse than unsealed. Guess what?, the van went like a dream. Sure there were small issues, but none not fixable on the road, cabinet screws coming undone, small water ingress through a window seal in torrentional rain. This van held up as well as vans costing three times as much.
The finish of this Jayco Outback was as good as, if not better than other vans I have owned. Sure it wa...
- Pop-Top Journey 17Ft Outback
- Verified purchase
No grease in Wheel Bearings(8). Non return Valve in scheme water incorrectly installed. Electrical terminals not crimped(squashed with pliers) Interior cabinetry very poorly installed; many cabinet components failed including the overhead cabinet which became detached. Yes these are being addressed under warranty, but why so poor workmanship? Lift your game Jayco. Not Happy
Lack of bench space.
One thing that soon becomes evident with the Jayco Journey Outback pop top van is the lack of bench space. Very little room to prepare meals or wash up etc. Stove and fridge are excellent as are single beds. Lighting is exceptional and storage space is adequate but we find the toilet capacity hopeless along with water tanks - the water capacity can't support the shower if free camping unless a constant water supply is available.
I've read a lot of negative comments about this van I don't know if I'm one of the lucky ones or there are a lot of knockers out there but I'm more than pleased with it. The $ value against any thing similar is huge. We have only had one weekend away in the van so far but love every thing about it the lighting is fantastic. The new van is light years a head of our last van discovery out back same size tones more room and the end ensuite is Awsome I really rate this van and personally I think it's one of the best looking van around if you are thinking of a Jayco I would recommend it.
A Fantastic Van At A Great Price Point
It has now been well over 2 years since buying our Jayco Journey pop top & it has been perfect for us. We bought this van unseen at the time as it was a new model and only the touring model was on display. I have to say we were very happy at the price point as we felt we got a lot of van for the money. We haven't really had many problems at all & we do get away at least one weekend every month and a few extended trips each year. The van has been fantastic for free camping which was why we went for the outback model. Like many others who have bo...ught new Jayco's we have had a drawer front come off but was very easy to fix, didn't help that we probably had far too much heavy stuff in that drawer. The longer we have the van the easier it has become to make our own little modifications to it to suit us. All I can say is it is a fantastic van at a fantastic price point.
Jayco Journey Outback Value for Money
Jayco Journey Outback Pop Top 17.55 Ft Tandem Axle Double Bed En-suite.
This is our fifth caravan and we have learned from every caravan we have purchased that no matter the brand and all the assurances by dealers and manufacturers, there are always teething problems with whatever brand you buy. We found that both the Jayco Starcraft and the Jayco Journey are made to a price and in our opinion very good value for money. As with all big ticket items you purchase, it pays to do your homework and have reasonable expectations.
We traded in our 20...
I purchased a Journey outback in September 2015. In the first week one of the struts broke then the tent came away from the van. Both repaired. Since then the shower stall has come off the back wall, the front of a drawer has fallen off, a cupboard door has come off its hinges. Both bedroom cupboards leaked and damaged the adjoining wall. A handle on one of the support legs broke, the contact used on part of the walls hasn't been installed properly and it is bubbled, the boot is warped as well as the boot lid. I asked for a replacement caravan and was told I need at least 30 things wrong with the caravan. Purchased from Brisbane Camperland and paid for it in full.
nice unit for price
Purchased a Jayco Journey 17.55.9 a month ago from Ballarat Jayco after parking up our aussie swag camper to transition to more comfort as less outback adventures now planned. From time of purchase to getting it I became concerned after reading all the knockers out there. I dont know if Ballarat Jayco did their pre delivery well or the factory has picked up their game as after travelling for approx 2,500 km in two weeks from Ballarat to Cowra/Bathurst/Newcastle and home it towed very well in all conditions i.e Highway/Rough & bouncy rural road...s and steep hilly back roads (all bitumen) including gusty head winds and rain. Have used all equipment supplied and no faults yet including the fridge which I was concerned about after having previous troubles with 3ways. Had heavy rain in Newcastle, No leaks noted. No shoddy workmanship that I could see. (other than the birds nest of plumbing under the chassis but I have sussed that out and it will be tidied up/protected) All in all quite happy. Achieved average milage with a manual NX pajero (also loaded up with drawers an fridge and roof rack) of 14.7km per 100km (boswer/gps used not in car computer ((dont trust them)). approx 3/4ltrs more per 100km than when towing the camper. Extra jerry cans/bladder on roof will be a must now with the little tank (88ltrs) fitted to the Pajero. It is what it is - I am sure some plastic thingies used will not last the distance but they can be replace as required. i do believe Jayco's are good value for money and some other makers are ripping people The chassis and suspension was what i am most impressed with as seems very sure footed but our next trip next month will test it on well graded dirt roads as we are off to outback FNQ (lawn hill/bourketown & cooktown) and you can bet if we strike any weakness in the van (not caused by my recklessness) i will let you all know. For information Weighbridge loaded 2,243kg - Towball weight loaded 175-180 (without front jerry can full). Picky annoying stuff i will rectify -- radio fitted in a silly spot and hard to access if someone sitting at table (remote on way) no light/temp gauge in fridge!!, External tap fitted to road side (drivers side) of drawbar which is a nuisance when stopped on side of road. That is all. Had it for just over three years now - wife keeps logs of our travels and vans done 43572km - no issues - was going to update this year to a full van (no pop top) but decided it does everything we need with the exception of external kitchen - few thousand km on well made dirt roads (no tracks) limited dust inside but not enough to worry me - still happy as
Questions & Answers
where do I find an opps. manual for a single axle 2019 Jayco Journey with shower and toilet that relates to the operation of van storage tanks and taps
Does it have solar power as a standard option?
Do they have solar panels as standard?
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