37Jayco Silverline

Jayco Silverline

 Verified
3.6

49 reviews · Statistics

PositivevsNegative
59%22%18%
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Mileage 17,540.333 km
Value for Money
3.4 (20)
Cleaning & Maintenance
3.6 (18)
Interior Build Quality
3.5 (17)
Off-roading Performance
3.6 (8)
Exterior Build Quality
3.5 (20)
Comfort
4.2 (20)
Tows well
Plenty of storage
Build not as durable as expected
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Reviews

Jayco Silverline49 reviews
Gabby
GabbyVICGreater Melbourne (Outer), VIC2 posts
  21 ft Silverline 21.65-3 Outback

So happy we bought a Jayco

Purchased a 2019 silverline. We haven't had any issues. It's a dream to tow & well balanced. Had a GVM upgrade to 3.5 ton.Company that did the upgrade say its one of the better made vans and there are service centres right around Australia if needed. We travelled OZ for 7 months..in that time we saw many vans with many issues but not any Jayco's. Most popular van out there. Highly recommend Show details
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Steven
Steven2 posts
  21 ft Silverline 21.65-4 Outback

Great van

Done a lap of Oz and Tassie in our second hand 2014 silverline outback.Been living and travelling for 5 years No problems at all , many ks on corrugated roads and sandy tracks. Love the double slide out, tows very well. Do your maintenance as with all things and it will look after you. Show details
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Value for Money
Cleaning & Maintenance
Functionality
Liam
LiamTasmania
  21 ft Silverline 21.65-3

Faulty Light

Strip lighting above bench opposite slide out bed wont turn off . Changed batteries still wont turn off .
Roger
Roger3 posts
  21 ft Silverline 21.65-3

A great van

We bought our 25.3 Silverline new in 2017. Initially we found some minor defects, microwave door needed adjusting, gas regulator replaced as we could smell an odour in storage space and end of the bed needed to be repaired ( because we did not lift the bed while operating the slideout I suspect ! )
Apart from that it has been a great unit which has travelled with us out through The Alice, along the Murray , up and the East Coast.
As the growth in caravan ownership has grown the Jayco dedicated service has been palmed off to other caravan caravan servicers/ repairers but our experience with these agents has been positive.
If not for this aspect we would have rated them 5 stars Show details
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Value for Money
Cleaning & Maintenance
Functionality
Chad tuckey
Chad tuckeyQLDFar North Queensland, QLD2 posts
  21 ft Silverline 21.65-3

Damn nothing works

Gas hot water tanks 5lts before hot .not solar gas doesn't work right. Roof leaks.no tv reception. Awning won't work .??? Show details
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Value for Money
Cleaning & Maintenance
Functionality
M.T.Stone
M.T.StoneQLDSouth East Queensland, QLD3 posts
  24 ft Silverline 24.75-3

Love this style of Caravan

We wanted room inside and this is what the Silverline offers with the double slide out and our own shower, toilet it’s a home away from home, we done a towing course and this helped so much Show details
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Value for Money
Cleaning & Maintenance
Functionality
Grahame
Grahame5 posts
  24 ft Silverline 24.75-2
Jan
Jan
  Silverline

Amazing comfortable caravan

We got our 21ft 6in Jayco Silverlite van in September 2022. We are so pleased with the comfort & design. The slumberland mattress is more comfortable than our bed. Theres tons of storage, roomy fridge/freezer. Oven is great & separate griller. Love all the features. A great investment. Easy to tow. Packing up takes no time. Perfect for a retired couple. A big thank you to Ben & Braydon & Bec.
Barbara and Wolly
Barbara and WollyWAGreat Southern, WA2 posts
  21 ft Silverline 21.65-3

Nice van but many problems

No information on cameras, how to set up and use.
Cannot get any help as to why slideout won't work.
Drainage system poor and needs to be changed
Jacko
JackoVICGreater Melbourne (Outer), VIC
  Silverline

Jayco is great

Our family is very proud travelling the country in our jayco silverline. Meeting so many families on the road with big brand vans with so many problems and we have none.
Honestly a fantastic van which has tackled many dirt roads and beach driving. Definitely buy another one in the future if I can do another year travelling the country.
Rick W.
Rick W.QLDSouth East Queensland, QLD58 posts
  21 ft Silverline 21.65-3 Outback

Jayco Warranty deception

New Jayco Silverline Outback caravan purchased new on June 2020, the van was actually manufactured Feb 2019, the BMPROD7I or JHub system stopped working, Jayco Townsville service Manager [Name Removed], says the 2 year electrical warranty isn't valid because its out of warranty that started on February 2019 and not June 2020 when it was first sold by Jayco.
Became full the salesman promise the earth to get the sale but don't honour their agreement. Show details
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B1RD1E
B1RD1EAU57 posts
  21 ft Silverline 21.65-3 Outback
Overall
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Lynne
LynneNSWSydney Surrounds, NSW14 posts
  21 ft Silverline 21.65-3 Outback

Love my 21ft silverline

This is our second Silverline bought from Newcastle Jayco.
Yes we’ve had a few small issues but the dealer has been great at fixing them.
Tows great behind our Range Rover
Having had a Sunliner $300 k motor home before our Jayco, that was just a disaster, we couldn’t be happier with our Jayco and the Newcastle dealership in particular.
Jeff Show details ·  1
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Value for Money
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Peter
PeterSASoutheast, SA
  21 ft Silverline 21.65-4

Great caravan. Good value

We have a 2017 2165-4 and have travelled over 30000kms. No major problems whatsoever. Well looked after by Jayco Horsham. Tows well behind DMax. Would happily buy same van again! Show details ·  1
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Value for Money
Cleaning & Maintenance
Functionality
Laurie Mills
Laurie MillsVICNortheast, VIC36 posts
  24 ft Silverline 24.75-3

Disappointment

Our third Silverline and honestly should have kept the 2015 model even though it was plagued with problems that it took two years to iron them and get things right. To Jayco's credit they fixed a lot of things after they were well out of warranty. Trouble started when we traded it in on the new 2019 model, without going into too much detail this van was so bad Jayco and the dealer agreed to take it back and issued us with a new replacement 8/2019 model which so far we have done a three day trip and now it is back with the dealer and has been there for three weeks and still waiting on several parts to come from the factory which I have been told could be up to six weeks. This is our fifth new Jayco and will certainly be our last. Show details
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Value for Money
Cleaning & Maintenance
Functionality

Questions & Answers

Ronald O.
Ronald O. · 21 ft Silverline 21.65-4

Hi all, buying a 2015 Silverline 21.64-4 will be towing it 1000km to get it home, just wanted to buy some spare wheel bearings just in case of a bearing fail, anyone know type and best place to purchase from?
Thanks Ron

Bob
Bob · 21 ft Silverline 21.65-4 Outback

On silverline outback front drivers side right hand black shroud or cover blew off glue obviously wasn't good enough,how and where do you get another one

Greg Stevens
Greg Stevens · 21 ft Silverline 21.65-4 Outback

I have a new silverline outback 21 ft and the hot water ran out half way through a 3 minute shower.

See all Jayco Silverline questions

Details

Features:

  • The Jayco Silverline is available in both a Touring and Outback design; the Touring model has a lower ride height while the Outback has features geared for off-roading, such as higher ground clearance, independent suspension, and a 200W solar panel and regulator.
  • Depending on the floor plan you choose, the Silverline can sleep up to 4 people.
  • It has 360° cameras, a smartphone-controlled electric awning, and Wi-Fi.
  • Interior features include a continuous flow hot water system, air conditioner, 216L fridge, washing machine, leather upholstery, 4 burner cooktop and oven, and a 24” TV.
  • Exterior features include a hot dipped galvanised chassis, independent suspension, a 12v awning with a LED strip light, tyre pressure monitoring system, and an external picnic table.

Points of praise:

  • Most reviewers found that the Jayco Silverline towed well behind their vehicle and the braking made for a relaxing drive.
  • They also found that the caravan layout was practical and that there was plenty of storage space for their needs.

A point of pain:

  • Some reviewers said that the build quality of the Silverline left a lot to be desired, citing occurences like windows cracking, leaks, paint defects, and oxidisation.
Compare all Jayco Silverline listings
CategoryCaravansCaravansCaravansCaravans
Price (RRP) $89,990$96,990$91,990$94,990
Sleeping Capacity2 people2 people2 people2 people
Tare Weight2,481 kg2,650 kg25,888 kg2,673 kg
Travel Length8.04 m8.325 m8.04 m8.795 m
ExpanderNoNoNoNo
Pop-TopNoNoNoNo
Main Bed SizeDoubleDoubleDoubleDouble
Bathroom / Laundry InclusionsShower, Sink, Toilet and Washing MachineShower, Sink, Toilet and Washing MachineShower, Sink, Toilet and Washing MachineShower, Sink, Toilet and Washing Machine
Exterior Features240V Power Point, 360° Camera, Awning, Electronic Stability Control (ESC), External Speakers and Solar Panels240V Power Point, 360° Camera, Awning, Electronic Stability Control (ESC), External Speakers and Solar Panels240V Power Point, 360° Camera, Awning, Electronic Stability Control (ESC), External Speakers and Solar Panels240V Power Point, 360° Camera, Awning, Electronic Stability Control (ESC), External Speakers and Solar Panels
Interior FeaturesAir Conditioning, Fan, Leather Seating, TV and Wi-Fi SystemAir Conditioning, Fan, Leather Seating, TV and Wi-Fi SystemAir Conditioning, Fan, Leather Seating, TV and Wi-Fi SystemAir Conditioning, Fan, Leather Seating, TV and Wi-Fi System
Kitchen InclusionsCooktop, Fridge, Microwave, Oven and SinkCooktop, Fridge, Microwave, Oven and SinkCooktop, Fridge, Microwave, Oven and SinkCooktop, Fridge, Microwave, Oven and Sink
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)
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