JD Lighting

JD Lighting

 Verified
JD Lighting
4.1

181 reviews

PositivevsNegative
78% · 14135 · 19%

Return Claim MadeYes · No
Product Quality
4.5

Reviews

181 reviews
Joey
JoeySouth East Queensland, QLD4 posts
 
Mark
Mark2 posts
 

Great pricing and quick delivery

I read some of the recent reviews for JD Lighting and almost didn't buy from them based on those comments. However, their pricing was really competitive and I thought I'd give it a go anyway. I'm pleased I did as the order process was straightforward, their communication was clear, and my order arrived within a week without a problem. I haven't had to deal with their customer service yet (and hopefully I wont have to!) but so far, so good. Would purchase from them again. Show details
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Ryan
Ryan
 

Terrible Experience!

Terrible experience of customer service and reponsiveness
Never try them again
rosalindm19
rosalindm19Perth, WA2 posts
 
Richard M.
Richard M.
 

Never shop here

Ordered from their website months ago. Website said the products were in stock. They weren't. No communications for weeks. Then stated in would be a couple of weeks. Wasn't. Have been asking for a refund since before Xmas, now they are just ignoring me (except to reply to reviews). They suck. They don't care that they suck. Give me my refund. Show details
Louise R.
Louise R.Greater Melbourne (Outer), VIC11 posts
  Verified

Defective LED Pendant Light

I received the unit and have it installed but it is defective. I tried communicating with JD Lighting and they were asking for things that has nothing to do with their defective unit. Have not heard anything since. Show details
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Pisa M
Pisa MSouth East Queensland, QLD
 

Quick Service. Prompt Delivery

Purchased all my lights and fans for my new house Build (Over $10,000). within a week, all items were dispatched to me Show details
andred
andredHunter Region, NSW8 posts
 

Something not right at JD Lighting

I've only purchased a couple of items prior at JD lighting, last order 2019. Couldn't fault the prices or the service and fast delivery timeframe of the items to purchase ONLINE.

However my last order, which was an on sale special, which I'm still waiting for after 3 weeks, is like going to most furniture stores in person, placing an order, and then being told it will be 2 months to get the item. Which then ends up being 6 months.

If you don't have the stock JD, don't advertise it and then act like a drop shipper. Lost customer. EAD.

Ken
KenNorth West, QLD2 posts
 

worst place to go

Very expensive and staff has no ethics of customer service. or care about customers time and money. They make you wait and wait and ask to pick up globes without fittings which they can’t deliver on time as otherwise you will be charged 20% stock holding fee!!! Great Job guys Show details
Eka
EkaCanberra Central 2601, ACT20 posts
 

Ordered another 4 CLA lights different model 15w

I have used this brand before. But JB lighting on EBay said they have 10 in stock and 3 suppliers, but can’t deliver these ones for another 3 weeks, the first lot 10W were her in three days, varying stories doesn’t inspire a lot of confidence. Show details
Product Quality
KATE
KATE2 posts
 

Worst Service Ever

WORST SELLER EVER. They sell items that they don't have. They wont tell you till you chase them up 4 weeks later that the item is not available for yet ANOTHER 16 weeks, yes they waste 4 weeks of your time only to tell you it will be another 16 weeks before they have the item that they took your money for. TERRIBLE SERVICE!!!!
steven s.
steven s.
  Verified

Thank you jd lighting

After receiving a wrong product and the return address of seller a po box in a sydney suburb, I checked with JDLighting who advised that the product I purchased is being returned to their QLD warehouse total confusion ensued. Jd Lighting ensured that I recieved the correct order, kept in contact until I recieved the parcel and resolved the issue, prividing great customer service and professionalism. Iam happy to say that a reputable company has provided such great sevice Show details
Ross Blundell
Ross Blundell
  Fair Incentive Verified

Perfect light for our display niche

Great advice in store and the little feature light for our display niche was in stock at the warehouse, not far from the retail shop Show details
Margherita
MargheritaSouth East Queensland, QLD3 posts
  Verified

Great service

The staff are fantastic, service is great. They listen and advise, and the prices can't be beaten!!
Have been back numerous times. Show details
SBW
SBWSouth East Queensland, QLD5 posts
  Verified

Reliable, well priced and prompt service

Easy to navigate, well priced and prompt delivery service. I visited 3 physical lighting stores and not one of them had the bulbs I needed. Much more reliable than visiting a physical store and will definitely use again. Show details

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