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JD Lighting
4.1 from 70 reviews

Reviews

(48)
(7)
(1)
(2)
(12)
  • Product Quality
    4.5 (46)
  • Return Claim MadeYes (5) · No (48)
Paul Curran

Paul CurranSouth East Queensland, QLD

  • Verified customer

staff assistance

published

I found the staff to be very helpful and they gave very appreciated advice. They did not want an easy sell and listened to my requirements and gave me the time to present options.

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

Ray Tonkin

Ray TonkinSouth East Queensland, QLD

  • Verified customer

Awesome service

published

Awesome service, great advice, and all late in the evening before closing. Professional till the end, that’s great customer service. We will be back to fit out the remainder of our house. Thanks again.

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

Lee R.

Lee R.South East Queensland, QLD

  • 3 reviews
  • Verified customer

Love their sales!

published

They have epic sales and seriously no competitor could beat their pricing or variety of stock options! Even when their items aren’t on sale, they are one of the lowest priced stores.

All staff are super friendly and helpful!

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

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Allan

AllanSouth East Queensland, QLD

  • Verified customer

JD Browns Plains store staff are very professional.

published

Had everything I needed and the staff were very helpful and accommodating. Some items were not on the shelves and staff chased these up for me. Overall this is my 5th plus experience and I have never been disappointed.

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

Colin Mckewen

Colin MckewenSouth East Queensland, QLD

  • Verified customer

Wide selection of lights and fans.

published

Wide selection of lights and fans and a lot not seen elsewhere. Manager has all the technical experience so talk to them first.
Purchased LED downlights at a great price.
Plenty of parking at the door.

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

Scott

ScottSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Great Ceiling fans

published

Needed ceiling fans for our new build and needed them quickly due t our fans not being delivered.
The team at JD Lighting North Lakes were a great help and the fans are awesome also
Thanks

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

Brad

Brad

  • 4 reviews
  • Verified customer

Purchased from their eBay store 8 March, still not posted yet 19 days later!

published

Lodged a dispute with them via PayPal, they are completely unresponsive. They still have my money and I have to wait until April to for a refund. In the meantime I can't buy replacement lights because what if they post the lights and then I have too many? On 24 March I receive a generic and highly cryptic email saying "Great News! Your products have been organised and are scheduled for shipment as soon as they arrive into our local dispatch warehouse!" They don't even have the products in stock that they sell.

Return Claim MadeNo

Tayla from Customer Care

published

I think JD Lighting have a great asset in Tayla their Online Customer Care person.
Tayla fixed my month old fully paid back order issue.
I got an email advising it was delayed further until May 2020 after the original eta was a week. Not happy!
Tayla found a similar more expensive, in stock product and offered it for no extra cost. Perfect!
Thank you so much for your help, I appreciate the follow up and diligence in resolving my problem.

Return Claim MadeNo

Good staff. Good service

published

Very happy with the prompt replacement of a broken light I purchased 11mths ago. Also very happy with dealings with Tayla. She is an asset for your business.
Thanks Chris Howitt

Return Claim MadeYes
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  • Verified customer

Cannot live without Terry

published

Most amazing service ever seen!! Crew of JD Lighting are such an asset to JD lighting business model, love seeing this company grow to what its today ! well done boys

Review collected in partnership with JD Lighting

lyn phillips

lyn phillipsSouth East Queensland, QLD

  • Verified customer

Led lighting to reduce electronic Interference.

published

Very helpful, advised me on what was available and what was the best product for my needs.
Very happy with the service and the product. The led panel produces no interference and has various temperature settings available dependent on the type of work being performed.

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

  • Verified customer

Ceiling fan / light

published

Think they are getting to know me better I'm always back at store for something
Always very helpful, friendly ,know and understand what I want
Always happy and if any problems tell me come back
Thank you

Product Quality
Return Claim MadeYes

Review collected in partnership with JD Lighting

Gail

Gail

  • 2 reviews
  • Verified customer

Great service

published

Thank you, the web site was easy to use, I found what I was looking for! The transaction was easy, the postage was quick, and product was exactly as described. All good. Thank you

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

Cameron

CameronNorth West, QLD

  • 2 reviews
  • Verified customer

Easy and on time.

published

Bought 12 8W sating nickel downlights from their eBay store - A simple no fuss transaction and arrived ahead of schedule and exactly as described - a perfect replacement. a great example of how ebay and online transactions should be done! Thanks guys!!!

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

Nancy

NancySouth East Queensland, QLD

  • Verified customer

Excellent and professional service

published

All staff are very professional and friendly, every time I've needed help with lighting they have always gone above and beyond to make sure they get me what I want.

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

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JA

JASouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Best light store in queensland

published

It does not matter if you only buy one thing at a time or many items you are always greeted with a very warm welcome and the staff are so friendly and they know there product. To be honest they treat you like family and that is why we do not go anywhere else. We dont look on line to see if we can get it cheaper anywhere else because there prices are always very good. So people please give this company a go. I can promise you YOU WILL NOT BE DISAPPOINTED .

Product Quality
Return Claim MadeNo

Review collected in partnership with JD Lighting

  • Verified customer

exactly what I was looking for

published

I phoned the store to purchase ceiling fans.
Peter was very helpful and suggested fans that were better than the ones I originally enquired about.
He also gave me a very good price on the light globes, dimmers and switches.
He also delivered them to my property.
I cant ask for better service.

Review collected in partnership with JD Lighting

Michael D.

Michael D.South East Queensland, QLD

Excellent service

published

All staff are very helpful and quick to respond with items purchased. If you need something in particular they will order for you. Always in contact and good response. JD Lighting are very competitive on price.

Product Quality
Return Claim MadeNo
LJA

LJADarling Downs, QLD

  • 2 reviews

Great service

published

I ordered wrong type of product online by mistake and received a refund swiftly with no qualms. Fast postage of the right product. Knowledgeable advise and great customer service. Would buy from them again.

Product Quality
Return Claim MadeNo
Glenny

Glenny

  • 2 reviews
  • Verified customer

Just what I was looking for!

published

Excellent friendly service! Salesman couldn’t have been more helpful. Carried my goods to the car after rushing the order through and arranging items to be brought to the store from the warehouse. Great price in all items.

Return Claim MadeNo

Review collected in partnership with JD Lighting

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