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JD Lighting

JD Lighting

4.2 from 176 reviews · View Statistics
See the Best Lighting & Fan Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.6 (121)
  • Return Claim MadeYes (12) · No (124)
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Pisa M
Pisa MSouth East Queensland, QLD

Quick Service. Prompt Delivery

published

Purchased all my lights and fans for my new house Build (Over $10,000). within a week, all items were dispatched to me

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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andred
andredSYDNEY
  • 4 reviews

Something not right at JD Lighting

published

I've only purchased a couple of items prior at JD lighting, last order 2019. Couldn't fault the prices or the service and fast delivery timeframe of the items to purchase ONLINE.

However my last order, which was an on sale special, which I'm still waiting for after 3 weeks, is like going to most furniture stores in person, placing an order, and then being told it will be 2 months to get the item. Which then ends up being 6 months.

If you don't have the stock JD, don't advertise it and then act like a drop shipper. Lost customer. EAD.

  • Incentivised Review No
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Ken
KenNorth West, QLD

worst place to go

published

Very expensive and staff has no ethics of customer service. or care about customers time and money. They make you wait and wait and ask to pick up globes without fittings which they can’t deliver on time as otherwise you will be charged 20% stock holding fee!!! Great Job guys

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Eka
EkaCanberra Central 2601, ACT
  • 11 reviews

Ordered another 4 CLA lights different model 15w

published

I have used this brand before. But JB lighting on EBay said they have 10 in stock and 3 suppliers, but can’t deliver these ones for another 3 weeks, the first lot 10W were her in three days, varying stories doesn’t inspire a lot of confidence.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Worst Service Ever

published

WORST SELLER EVER. They sell items that they don't have. They wont tell you till you chase them up 4 weeks later that the item is not available for yet ANOTHER 16 weeks, yes they waste 4 weeks of your time only to tell you it will be another 16 weeks before they have the item that they took your money for. TERRIBLE SERVICE!!!!

  • Incentivised Review No
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  • Verified

Thank you jd lighting.

published

After receiving a wrong product and the return address of seller a po box in a sydney suburb, I checked with JDLighting who advised that the product I purchased is being returned to their QLD warehouse total confusion ensued. Jd Lighting ensured that I recieved the correct order, kept in contact until I recieved the parcel and resolved the issue, prividing great customer service and professionalism. Iam happy to say that a reputable company has provided such great sevice

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Review collected in partnership with JD Lighting

  • Verified

Perfect light for our display niche

published

Great advice in store and the little feature light for our display niche was in stock at the warehouse, not far from the retail shop

  • Product Quality
  • Return Claim MadeNo
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Review collected in partnership with JD Lighting

The reviewer stated that an incentive was offered for this review

Margherita
MargheritaSouth East Queensland, QLD
  • 3 reviews
  • Verified

Great service

published

The staff are fantastic, service is great. They listen and advise, and the prices can't be beaten!!
Have been back numerous times.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Review collected in partnership with JD Lighting

SBW
SBWSouth East Queensland, QLD
  • 4 reviews
  • 2 likes
  • Verified

Reliable, well priced and prompt service.

published

Easy to navigate, well priced and prompt delivery service. I visited 3 physical lighting stores and not one of them had the bulbs I needed. Much more reliable than visiting a physical store and will definitely use again.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Review collected in partnership with JD Lighting

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Judith
Judith
  • 3 reviews
  • 1 like
  • Verified

Beautiful lights

published

The lights are lovely and have improved the look of the kitchen. Switched On or off, they are decorative And look great . I’m very happy with me choice.

Delivery was very prompt and they were so well wrapped to avoid breaking.

  • Incentivised Review No
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Review collected in partnership with JD Lighting

Sue
SueSouth East Queensland, QLD

Terrible customer service once they have your money.

published

I sent a written complaint to the Company Director 11 days ago about Brilliant Smart products purchased from JD Lighting Browns Plains that don’t work as advertised and never received a response. Seems like they are not so interested in making sure customers are happy once they have your money.

  • Product Quality
  • Incentivised Review No
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Yoshi
YoshiSouth East Queensland, QLD
  • 2 reviews
  • Verified

Exceptional service

published

Always grwat specials Very helpful teams they go above and beyond and also great products and reasonable prices keep up the good work :-)

  • Incentivised Review No
  • Return Claim MadeNo
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Review collected in partnership with JD Lighting

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  • Verified

Fast and efficient

published

Ordered 4 LED track lights. Very happy with the service from the online help when ordering the product, to the packaging and delivery. Everything worked!

  • Incentivised Review No
  • Return Claim MadeNo
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Review collected in partnership with JD Lighting

  • Verified

Great product quality, very fast delivery. A top seller.

published

Item was delivered fast and on time. Pricing was very competitive. I highly recommend this seller and their products. Thank you.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Review collected in partnership with JD Lighting

Joe
JoeSydney, NSW
  • 12 reviews
  • 5 likes
  • Verified

Red smokes detector range

published

Great customer service, they reply fast, initially slow to post but overall I’m very happy with both the product and the after sales service!

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Review collected in partnership with JD Lighting

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