Jeep Cherokee KK (2008-2013)

Proven reliability – Had the car from new - now 13 years. In the time only wear and tear items replaced. Used in serious off road conditions and towing a boat. Despite that I am a careful and respectful driver eg still on original front brakes. Great vehicle. Show details

Happy with this vehicle – 2009 jeep cherokee CRD ltd. Great for towing and launching the boat. Excellent 4wd with good ground clearance. Open road we get 9.3 litres per 100km on a long family trip with 4 people in the car. very comfortable to drive and ride in on a long trip. Around home on windy steep terrain short trips 10.8 litres per 100km, I'm really happy with this… Read more

vehicle. The only problem I've had is an occasional glitch in the central locking when it unlocks itself or won't lock. Seems to happen if the door closes on anything - like a car mat or blanket.

Love it – Have had the Jeep for 5 years have done over 50 K in that time including some very long trips towing Yea sure it is heavy on fuel but that's a Jeep for you if want something that is cheap to run buy a push bike ,but you won't get the smiles if you drove a jeep Show details

I'm getting on average 638 kms from full tank considering the weight and robust feeling I'm impresse – At first I didn't here many good reports about the jeep brand. But now I'm impressed the seating is very comfortable especially on long drives. I think the materials used are excellent. The road holding is very good on uneven sealed roads I don't go off road but I do think it would be quite capable if I did so  Show details

The last proper Cherokee – Good, commanding driving position. The 3.7L V6 doesn't like being hurried but produces reassuring torque (if thirstily). The Limited trim level is plush. Heated seats are very effective, the AC is positively arctic and the stereo is excellent. Cargo space is ok, better with passenger seats down - they lie almost flat. Up front, legroom is a little… Read more

cramped due to a fairly intrusive drivetrain tunnel and no rest pedal for the driver. The ride is truck-like, but that is expected from a body-on-frame 4x4. We like it. Would buy again.

Love my Jeep! – Had my Jeep for a few months now and it's going strong. Previous owner looked after it well and I plan on doing the same. Had a few adventures in it already and we're definitely learning to trust each other :-) Looks wise - it's a brick! A tough looking 4x4 and though it may not appeal to all, it certainly hits the spot for many. It does look… Read more

even better coated in a nice thick layer of mud too ;-)

Those complaining about fuel consumption from the 3.7L (and those comparing it to much smaller and lighter cars) - did you expect better? The diesel is definitely the way to go if you can get your hands on one with the tried and true Mercedes t/diesel and 5spd. The 3.7 V6 has been used in a few trucks/4x4s (Dodge Ram, Dodge Nitro, Dodge Dakota, several Jeeps and even a Mitsubishi!) and has proven to be a tough unit - albeit a petrol guzzler.

Off road this thing is effortless and the torque down low coupled with the Selec-Trac 4x4 system makes it almost too easy. On road it actually handles better than other 4x4s I've driven, however on wet roads if you have a heavy foot you may want to engage 4x4!

Very roomy, and at 6'4" I have no complaints there.

Careful if you do purchase one and plan on attaching roof racks, as some models do not have roof rails to attach to. Not a massive issue as I ordered the rails from the States cheap enough and didn't take long to install.

The range of the 3.7 is a little disappointing, and the range of after-market parts in Australia is fairly dismal.

Still - loving my Jeep and looking forward to many more adventures :-)

20 breakdowns, 4 tows and still faulty – In the 6 years we owned it, it spent over 6 months at the mechanics. Never did solve all the issues, and we are talking about major failures brakes, ABS, Cooling system,and more. Mechanics replaced so many parts and after 3 years the brakes failing to release randomly did get resolved. Sudden full engine management failure causing limp-home-mode was never resolved.  Show details

I think my jeep Cherokee 2012 consumes a lot of petrol on open road at 500km only ? From a 69 full t – I feel it up with 66- 69L of petrol , then I make 522km only on open road . not happy with that only , All the features are my dream. Comfortable , well holding on the road , an interior to die for nice radio fitted with built in GPS .  Show details

Great plodder! – We have had out 2011 Jeep Cherokee just over 5 years and covered just over 140000 km's. The only problem(s) we have had were the replacement of three shock absorbers which were covered under warranty. Good solid car and it'll do us for the next 5 years. Hard to believe all the other bad luck stories.  Show details

Never again – Jeep Australia what a poor vehicle to put on the market in this country. The dealer network doesn't seem to understand what the vehicle is all about, on 3 separate occasions after 20K 30K and 40 K service the vehicle broke down in the forecourt after picking it. On these occasions I returned the vehicle to the dealer due other issues arises within… Read more

the week of the regular routine service. The vehicle has now done 105k for the last year dealer on dealer cannot get a EGR valve which is intermittently failing ( limp mode ) nothing in Australia is my constant reponse

I am now in the state of mind to get rid of the lemon.

no touble at all – i drive a KK Limited 2.8 Diesel with 200 hp with some 96.000 k's on the Counter now without ANY Problems whatsoever....unbelievable but true. Personally i fail to believe the horror-stories told by some blokes here. Consumption is as low as 10 Liters/100 km which is good for this heavy vehicle with it's high grille and steep windscreen. Got an… Read more

OME Sports 2" liftkit and pulling Trailers occasionally. It performs great on the beaches and in reasonable ( not ecxtreme ) off-roading.

What more can you ask when you already got a full package – Took me a long time to decide which car to buy as my first car with so limited budget. Am Glad that I eventually choose Jeep Cherokee Jet edition over the other cars. Don't get me wrong, this is a very thirsty monster but what you expect, it's a MONSTER!!  Show details

2012 KK Limited Jet 4WD - My 3 Year Review – I bought my 3.7 litre petrol Jeep new three years ago. Going in, I knew it would be a thirsty vehicle given its out-dated 4 speed auto tranny and almost 2 tonnes of weight. I also knew the diesel version would be cheaper on fuel, but given the excellent run out pricing I got on the petrol version, it was hard to justify paying over $6,000 more for… Read more

the diesel. I thought to myself "spend $6,000 more up front now, or pay it in instalments via extra fill-ups over the life of the vehicle?" I chose the latter. $6,000 would buy me around 70 full tanks of petrol, and also considering service costs on petrol engines are generally lower than diesels, the break even point would come a very long way down the track.

My reasons for buying the Cherokee were the great purchase price, its looks, its high level of features, and its cargo space. The fact that it was a real 4x4 (with low range) that also was comfortable and behaved quite well on the road helped seal the deal. Of course I wished it had the more powerful and efficient 3.6 Pentastar engine and 6 speed automatic that the Grand Cherokee had, but this car was $14,000 cheaper than one of those! You can't have everything.

In use over the last three years (and 50,000kms) the Jeep has been ultra reliable. Not a single thing has gone wrong with it. I've driven between capital cities, taken it on the beach, done some light off-roading, commuted in the city daily, towed trailers, and filled it with band equipment regularly. Its fuel consumption routinely falls between 14.5 and 15 Lt/100kms around town, and returns about 12 on longer trips. I have found that oil viscosity affects the fuel consumption. The manual calls for the use of a thin 5w20 weight oil. Make sure you do use a 5w oil as putting in a 10w30 (as the Jeep dealer did) adds at least and extra 1Lt/100kms to its already healthy appetite.

The engine/tranny is the weak link in an otherwise great package. Climbing hills, overtaking at speed, and towing all show up that the engine is somewhat underpowered, and when the 4 speed tranny kicks down under load, it ain't subtle! Again, I was expecting this and it was a trade-off I made mentally against the highly competitive purchase price.

The 20 inch rims on my Jet model are not suited to any serious off-roading, but I've found they worked just fine on the beach and the muddy trails I have taken the Jeep on. The tyres have held up well and will need changing at around 60,000kms.

The service costs of the Jeep are expensive - if you get it serviced at a Jeep dealership that is. For example, the 36,000 service requires a change of fluid in the diffs. The dealership charged $281.00 for just the fluid alone! I would have done that myself if I had a hoist. I'm not a fan of crawling under cars on jacks. Even a basic oil change is a rip off there. They charged me $121 for the oil which I can buy retail for les than half that price.

I was also quoted $1,000 to change out the front brake pads/rotors at the same service. I said no to that and changed the pads myself for $120.00 using Bendix. The rotors probably should have been skimmed as they had developed a lip but I didn't bother getting that done. I simply put the new pads in drove it. They bedded in just fine! When the rotors need changing its pretty easy to do it yourself and you can buy them for under $250 a pair.

The dealer quoted me $1,800 to do the 48,000km service because it needed a tranny and transfer case service, plus a brake fluid change on top of the normal service items. Brake fluid is easy to change. You can do it at home with a mate to press the pedal for you in about an hour tops. Youtube also showed that the tranny and transfer case service was a simple if messy job, but again would require a hoist for safety's sake. So I shopped around and was quoted $350.00 from a highly recommended mechanic to do the tranny/transfercase and brake fluid change.

So if you are at all handy, basic service items like oil changes, air filters, spark plugs, and brakes can all be done at home without needing to get under a jacked car. Then shop around for the stuff that is better done on a hoist. BTW Youtube also shows you how to reset the "Oil Change Required" message too.

So in summary, yes the Jeep has its weak points (fuel economy and outclassed engine/tranny), but to overcome them by buying a different vehicle, I found I had to pay quite a bit more (I didn't just look at other Jeeps either). On the plus side, its been super reliable, easy to work on, and very capable both on and off-road.

Wish there was a "half star" option – Paid $49,000 for a new jeep. It dropped a fuel line in the dealers driveway before we could even drive it off their premises! Had 21 more issues and needed 5 more tow trucks over its short-lived life. Never took it off road cause I didn't trust it. Tried to get the dealer ([name removed]) and the importer Fiat Chrysler Group Australia to give… Read more

me a full refund or a replacement vehicle but they refused every request.

I refused to on-sell my problem Jeep to someone else, so we crowd-funded the total destruction of it.

Need high ground clearance – I owned a 2011 cherokee limited. I find this cherokee is good for medium off roading, but excellent for sand driving with extra added ground cleraence. Superb interior with leather seating. It done 71000 kms successful without any complaints. Only change battery recently.High fuel economy and service cost are the only draw backs which I can… Read more

mention. Each services cost me above $700 and the last major service for 48000 cost me $1100.Suspension and stearing wheels are not smooth I admit it's a jeep. Reliable , High service cost and high fuel economy.

Heap of rubbish – Rotors and brakes wore out before 15000ks what a joke DVD player broke and wasn't fixed excuses and more excuses never again!!

Horrible – Have had my 2012 cherokee jet for 1 1/2 years and has done 35000 km on it my brakes and rotors have worn and they refuse to replace them saying that is general wear and tear, I've never owned a car that has gone through brakes and rotors this quickly. I called customer service (jeep Australia) and they were no help at all they just kept… Read more

telling me that if that's what the dealership has ruled it then that's it.

They continue to tell my it's because I have a heavy car, but a friend of mine owns a grand cherokee with exactly the same amount of kms and Their brakes have more then half left.

I'm really disappointed and will never recommend my friends or family to buy one. I will also not be buying anything from them again.

Bad customer service, and faulty brakes

Terrible – 24 hours after i took delivery of it i had the displeasure of watching it winched onto a tow truck when it broke down, a sight i am now used to having wathced it 4x since. the car simply loses all power and acceleration making it dangerous. jeep have walked around scratching their head and using me as guinea pig as they have tried to fix -… Read more

unsuccessfully. Steer clear I would buy a skateboard before i touched a jeep again. Nothing. Have had the car 16 months and it has been towed 5 times!! Jeep cannot fix a recurring problem which has meant they have my vehicle for 12 weeks since October. They do not have a clue what is wrong but wont replace the car.

Buyer beware – Expensive to run, nothing but trouble - water dripping down from the air conditioner wrecked the carpet and stereo, all dash equipment died, it was only four years old! Will never get another or recommend! Too much

OK – The car is fun to go off road in but expensive to run and repair. I don't think I'd ever buy another one. The space and off roading. One by one, almost everything has broken on our Jeep and it's quite expensive to repair or replace parts. It is a very heavy car so uses a lot of fuel. I recently found out it only has one anchor point - so… Read more

unbeleivably wee can only fit one child seat in the back of this big car, which I assume would be sold as a family car. We need to pay to get a second anchor point installed.

Bad – This car is a fuel guzzler! It costs double my new Nissan Tiida in fuel per week. It was a really nice car to drive. I felt very safe in this vehicle. The parts were very expensive. Servicing at the jeep dealer was also extremely expensive. Great car to take on the beach, it was alot of fun. Our Jeep had an airbag problem also which we were… Read more

told would cost around $2000 to fix. Air con problems as well. We sold this car to save money, and we deinately have. Pitty it is so expensive to run. Would not buy another Jeep Cherokee again. Nice to drive, great turning circle Too expensive

Bad – we had the loss of power issue once, it was going into 'get home safe' mode as there was a loose connection on the auto shifter, so the car didn;t 'know' what gear it was in, hence the 'get home safe'. Once conenction was remade, issue has not re appeared. acceleration, easy to park, easy to get kids in and out. easy to get pram in boot fuel… Read more

consumption (what did I expect), clunking of front wheel case (we drive full time 4 everywhere except above 80 km roads), jeep cust service in both albion and the other place is attrocious, would never buy another jeep for that reason alone

Good – The drivers position is high like most 4WD and the seat is very comfortable, hugging you but not too tight. The rear access has a tail gate release on the fob allowing hot air to be removed from the cabin quickly. Servicing and spare parts are very reasonable and certainly not as expensive as other imported cars. The service that I have… Read more

received from the dealer was great, even replacing parts for free when the car was out of warranty. great car with heaps of power and very comfortable ride. Great turning circle and very easy to park. heavy on fuel around town - however, I believe the diesel model is alot better on fuel and gives a longer range between filling