Jennen Shoes

Jennen Shoes

  • Verified company
4.8

118 reviews · Statistics

PositiveNegative
95% · 1123 · 3%
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Return Claim MadeYes (5) · No (86)
Sizing
  • Very small (1)
  • Slightly small (4)
  • True to size (91)
  • Slightly large (8)
  • Very large (2)
Product Appearance As advertised (102) · Not as advertised (2)
Product Quality
4.8 (99)
Shipping
4.7 (87)
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Reviews

William
William
 · Verified

Five stars, without a doubt!

  • Sizing: True to size
  • Product Appearance: As advertised
  • Thumbnail
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Donna M.
Donna M.

Great service

Great service, good communication I will purchase here again, thanks

  • Return Claim Made: No
  • Sizing: True to size
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David Kelly
David Kelly Greater Melbourne (Outer), VIC · 11 posts

A real review from a real person

Average quality and too small for true sizes. I attempted to return my small shoe to the warehouse, despite me actually being there I was told to post it back via mail.

  • Sizing: Very small
Product Quality
Shipping
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Jennen Shoes
Jennen Shoes · 
David Kelly
David Kelly · 

Please look at the sign on your glass door stating these instructions. Please have some integrity.

PETER
PETER South East Queensland, QLD · 3 posts

great fit and style

received my new 5 cm Mr. Paganini, so comfortable and stylish - they gave me confidence and was undetectable by others which is what I was looking for - will buy another pair for sure,

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Tony
Tony Perth, WA

Outstanding customer service

I recently purchased a pair of Mr. Gershwin Black. The first pair did not quite fit and subsequently I contacted Jennen Shoes and liaised with Krystal. She understood my concerns and was very empathetic to the cause. She made the necessary changes quickly and efficiently. Needless to say the customer service by Krystal was outstanding and I am very grateful. In terms of the product Jennen shoes are of an excellent quality and standard. I appreciate the product and customer service and will continue to shop at Jennen Shoes.
Tony.

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Rob
Rob

Excellent customer service/quality shoes

I have been impressed with the excellent customer. I buy Jennen shoes not just for the height addition, but more importantly because I like the style and durability of the product

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James
James Greater Melbourne (Outer), VIC

Excellent customer service

Amazing customer service experience, staff are very helpful and prompt in replying through chat. Would like to commend Jackie in particular who was very helpful in answering my queries and assisting with purchasing! Keep up the good work.

Author stated being incentivised for this review

Tamba
Tamba Sydney, NSW

Elegant top quality boots.

I have purchased 3 pairs of Jennen boots; 1 pair Tahnee and 2 pairs of Tognetti.
They are excellent style & fit.
As good as my RM Williams pairs which is the best rap I could possibly give.

  • Return Claim Made: No
  • Sizing: True to size
  • Product Appearance: As advertised
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MAYUR
MAYUR South East Queensland, QLD

Outstanding Customer service

I had some warranty issue which was resolved by their team management without any issues. thanks for such an outstanding service

  • Return Claim Made: Yes
  • Sizing: True to size
  • Product Appearance: As advertised
Product Quality
Shipping
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StephenT
StephenT · 2 posts

Nice Shoes but a little tight - Good Customer Service

I purchased a pair of Mr Dee shoes in the size I have bought all my other shoes from Jennen but these were somewhat a tight fit. They are a very good looking shoe and seem to be well-made but they are a little tight around my toes. After contacting Jennen with my concerns, they were able to offer me some solutions to the problems I was having with the shoes. I have purchased quite a few different styles of shoes from Jennen in the past and they have all been good quality shoes and most have lasted for quite a long time.

  • Return Claim Made: No
  • Sizing: Slightly small
  • Product Appearance: As advertised
Product Quality
Shipping
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Cameron Mitchell
Cameron Mitchell Greater Melbourne (Inner), VIC

Comfortable footwear

I love their shoes , just purchased my 3rd pair , it’s so easy to order on line and convenient..
thanks Cam

  • Return Claim Made: No
  • Sizing: True to size
  • Product Appearance: As advertised
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rocky
rocky South East Queensland, QLD

very happy

very satisfied with the shoes,there on line chat is a great help,could not believe how fast i recieved my shoes,i live in qld and i got them in 3 days,the shoes fit perfect and are very stylish

  • Return Claim Made: No
  • Sizing: True to size
  • Product Appearance: As advertised
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Sam
Sam

Love the extra lift ... always struggled with my short height ...

Product is a good quality product , personnel always made it very pleasant to deal with the purchase ... big plus! Thank you

  • Return Claim Made: No
  • Sizing: Slightly small
  • Product Appearance: As advertised
Product Quality
Shipping

Author stated being incentivised for this review

Jon
Jon

Excellent quality shoes and support staff

Excellent quality shoes and support staff.
Have been using for many years! Thank you Jennen. Comfortable and well made shoes. Highly recommend!

  • Return Claim Made: No
  • Sizing: True to size
  • Product Appearance: As advertised
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Bruce R.
Bruce R.

Good product, great service

I am very happy with Jennen Shoes. I have only started purchasing from the company, but so far it's been all good. My orders have been processed and dispatched promptly, and my experience with customer service, when I needed it, was exemplary.

  • Sizing: Slightly small
  • Product Appearance: As advertised
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Questions & Answers

Stephen
Stephen · 

Any forma; safety certification with regards to elevated shoes? Wouldn't the heels be pushed higher , thus pushing the foot forward and not recommended for those with Achilles arch issues? Any certification issues to customers for safety?

Jennen Shoes
Jennen Shoes · 

Hi Stephen, thanks for your enquiry. We don't provide any safety certifications. However, we design them to be as comfortable as possible with plenty of cushioning and padding. We sell a lot of our shoes to dancers, actors and police officers.

High heels for women are much more uncomfortable and awkward to walk in, but they also do not come with safety certification. I hope that helps.

Jennen.

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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $200
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes
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Contact info for Jennen Shoes

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