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Jim's Glass
4.8 from 181 reviews · View Statistics
Listing monitored by Jim's Glass

Reviews

4.8
181 reviews
  • Customer Service
    4.9 (55)
  • Timeliness
    5.0 (55)
  • Job Satisfaction
    5.0 (48)
  • Rates and Fees
    4.7 (52)
  • Product Quality
    5.0 (48)
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Dan
DanMetropolitan Adelaide, SA
  • 3 reviews

Jim's job

published

Out of three different companies, Jim's glass was by far the best in term of prices. Clean, punctual and very good service within a reasonable time. I will use them again, if needed. Highly recommended.

Customer Service
Timeliness
Tanya V.
Tanya V.Southwest, VIC

Couldn’t of gotten better service!

published

Fast response, clear price, lovely customer service manner, quick response to get the glass ordered in, cut and super speedy service at getting it replaced. All done within a week. Very impressive, thank you.

Customer Service
Timeliness

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(1,234)
Adam H.
Adam H.Metropolitan Adelaide, SA

Life Savers

published

From phonecall to my front door in half an hour, replaced my glass door good as new for an affordable price, especially for 8pm in the evening. Have used these guys twice now and will be my go to if I ever have another glass emergency :) keep up the good work guys.

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Timeliness
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Fantastic service great guys and immediate response.

published

Great guys , fast response.very efficient and professional , Keran was amazing and did such a great job, he was so fast to and didn’t waste anytime. I would highly recommend this service you will not be disappointed by them. Thanks again guys

Customer Service
Timeliness
nick p.
nick p.Metropolitan Adelaide, SA

Magnificent service

published

From day one they were very professional, friendly and willing to listen and help me out. From measure to installation in less than a week, absolutely brilliant, even the installer was a top guy. Highly recommended and will definitely use them again.

Customer Service
Timeliness
Louise
LouiseMetropolitan Adelaide, SA

Very honest and professional

published

After quoting us for a doggie door, the tradesperson arrived and realised that the door we wanted to insert the door into wasn't made properly and he would have had to damage the wood to insert the door. He told me this straight away. They gave us a full refund of our deposit. At every step the team were polite, professional and always on time. I was really sorry not to use them but would highly recommend them and will always go to them if we need glass repairs or services in future.

Customer Service
Timeliness

Quick response, friendly service

published

Michael attended to my call on a Saturday promptly- very kind and helpful. Daniel came out quickly to fix the glass, and again 5 days after to finish. Very happy.

Customer Service
Timeliness

Doggie door in window

published

Pleasant and "can do" attitude. Very obliging and helpful. Installation to take place as soon as he receives safety glass. Would highly recommend this service provider to anyone wanting a doggie door in the windows.

Customer Service
Timeliness

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0.0
(1,234)
K Webber
K WebberGreater Melbourne (Outer), VIC

Excellent service and price!

published

I enquired after hours as we had a window break at night. Terry contacted me within an hour of my enquiry and I had someone out to repair it first thing the next morning. Terry was super helpful with advising how to cover the window overnight.
Living in an old house, we have had a few windows break and this is the first time we have had Jim’s Glass out and I just wish I contacted them sooner as the price was SO much cheaper than any other company. The same window size (different room) broke and it cost me $80 more to fix with a different company. Highly recommend!!!

Customer Service
Timeliness
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zen
zenAU
  • 2 reviews

Very quick and efficient service

published

Terry contacted me within a matter of hours of completing an online request. After providing further details about the job such as measurements, Terry generated 2 options for me at competitive pricing. Happy with how quick and efficient customer service contact was.

Customer Service
Timeliness
Incentivised Review No
STUART
STUARTSouth Australia

Quality Service

published

James the Glass Guy contacted me within the 2 hours of my initial call and organised a quote. He then had the job done expertly with considerable ease. Friendly and down to earth guy.

Customer Service
Timeliness
Haravin
HaravinSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Excellent Service

published

Great top notch service from Kevin.
Recieved a call back the day I sent an online request - made an appt for Monday the next week, he arrived, measured, ordered and came back to install just before we left on holiday.
I would highly recommend Kevin to anyone wanting fast & efficient service at a great price!

Customer Service
Timeliness
Sara
SaraMetropolitan Adelaide, SA
  • 2 reviews

10/10

published

James went above and beyond to make sure the window was fixed that day, he kept me updated as to when he would arrive and was super friendly and professional!
Will definitely be recommending him :)

Customer Service
Timeliness
Rich
RichMetropolitan Adelaide, SA

All good

published

We called Jim’s Glass to install a window in a gap left after we removed an old air conditioner, job was done in no time and we were happy with the price. Thanks

Customer Service
Timeliness

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0.0
(1,234)
Lorinda
LorindaMetropolitan Adelaide, SA

Thank you Luke

published

A big thank you to Luke from Jim's Glass. Luke was on time, professional and polite. He sorted out the stuck shower screen in 2 minutes and saved me having to replace my shower screen door - and the price was right!
I would highly recommend Luke from Jim's Glass.

Customer Service
Timeliness
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Questions & Answers

Jamie R.
Jamie R.asked

How much for a franchise S.A. How much experience needed to get started ?

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