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Jim's Plumbing QLD

Jim's Plumbing QLD

4.2 from 89 reviews

Reviews

4.2

89 reviews
5
(70)
4
(0)
3
(0)
2
(1)
1
(18)
  • Customer Service
    4.1 (28)
  • Timeliness
    4.4 (26)
  • Job Satisfaction
    4.0 (26)
  • Rates and Fees
    3.4 (27)
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Kris

KrisSouth East Queensland, QLD

  • QLD
  • Verified customer

Blocked drain

published

I called Jim's Plumbing and Rhys came to help me very promptly and on the agreed time. His service was outstanding and he explained the problem to me in detail I would recommend this company to anyone. For prompt and excellent service.

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Michael S.

Michael S.South East Queensland, QLD

  • QLD
  • Verified customer

No hot water

published

Rhys attend on site to fix my hot water service. Booked between 2-5pm from the call centre however Ryhs was here early (2:15pm). All fixed and able to give me advice for a new upgrade.

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  • QLD
  • Verified customer

Ask the right questions!

published

We had jims plumbing attend as we had no hot water. They were prompt to arrive. Was very informative about our tank and was happy to give us a quote to replace it. Having done our research we knew the price was exorbitant. I had to ask clarifying questions on time frames to find out it wouldnt be in the same day. He said he would email us a quote with a possible cheaper system and we are still waiting. We went somewhere else for the same tank for half the price.

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Kaylee C.

Kaylee C.South East Queensland, QLD

  • QLD
  • Verified customer

Excellent response time.

published

Found out our gas hot water was not working and that we hadn’t run out of gas... Jim’s came early and were able to do a full replacement on a Sunday.. can’t live without hot water.

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Trent W

Trent WAU

  • 4 reviews
  • QLD
  • Verified customer

Feel like I've been scammed

published
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Kath Russell

Kath RussellSouth East Queensland, QLD

  • 2 reviews
  • QLD
  • Verified customer

BUYER BEWARE!!!! PLEASE don't use this supplier.

published
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Paul

PaulSouth East Queensland, QLD

  • QLD
  • Verified customer

Speedy service!

published

Boiler replaced same day, quick, helpful and tidy. Couldn't recommend highly enough! All done at the weekend. No hot water in the morning and able to have a shower by the evening. 10/10

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing
Andy

AndySouth East Queensland, QLD

  • QLD
  • Verified customer

Awsome work and tidy

published

Excellent work form Paul and Reece, no catch with the amount given. Work was done on the next day, very clean. Definitely will call back for an other job to be done in the house.

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sean h.

sean h.South East Queensland, QLD

  • QLD
  • Verified customer

Outstanding service

published

We rang Jim’s Plumbing for a quick response as we had a blocked drain. Paul arrived quickly and diagnosed the problem in minutes and went to work to clear the drain. The Jon’s plumbing team are amazing to deal with we highly rate them. Job number 796561

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for your positive review! Here at Jim's Plumbing we are happy to hear you are satisfied with our services and we hope you choose to choose Jim's Plumbing for your next plumbing request. Kind Regards, Jim's Plumbing 796561

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  • QLD
  • Verified customer

Looks great

published

New hot water tank outside looks awesome. Great service and explanation from Hayden and Reece. Fast and efficient. Very helpful and went through everything with me including care. Cheers guys.

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for sharing your experience with Jim's Plumbing. We try to ensure our Customers have peace of mind at every job we are called out to be a high priority for us. Kind Regards , Jim's Plumbing 796180

  • QLD
  • Verified customer

Hot water

published

Prompt service ie same day service with problem resolved to my satisfaction hot water system replaced with new unit by Hayden and rhys also provided quote for pressure limiting valve

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for sharing your positive experience! Professionalism and technical expertise is a trademark of ours at Jim's Plumbing. We thank you for your great review! Kind Regards, Jim's Plumbing 795080

Rosalyn Williams

Rosalyn WilliamsSouth East Queensland, QLD

  • 2 reviews
  • QLD
  • Verified customer

Over priced!

published

Toilet hose was blocked & toilet was not filling. New hose cost over $400 from Jim’s Plumbing, which had I known at the time, I could have bought at Bunnings for under $20. It was a matter of unscrewing old hose & screwing on new hose. With the call out fee, I was out of pocket for over $600 (including the call out fee which is separate).

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Rosalyn, the price we gave you upfront before commencing the work and which you agreed to factored all costs including going to the suppliers to purchase the part, carrying out the work etc. Kind Regards, Jim's Plumbing 789275

Tahlz

TahlzSouth East Queensland, QLD

  • 2 reviews
  • QLD
  • Verified customer

Great friendly service

published
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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
Corey

Corey

  • 4 reviews
  • QLD
  • Verified customer

Overpriced and dishonest business practices

published

We had a blocked toilet and called Jims Plumbing to attend and give us a quotation but ultimately unblock the toilet. Expecting the quotation to be $100-$200 (which is what we paid the last time it became blocked) we asked them to attend. The technician arrived and advised that to unblock the toilet would cost $999. We told him that was a crazy price and not to proceed. They then demanded a call out fee of $132 which was reluctantly paid. Another plumber attended later that day and unblocked the toilet for $150. Do not use Jims Plumbing!

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
Anne

AnneBrisbane

  • 3 reviews
  • QLD
  • Verified customer

Overpriced

published

Paid over $600 to get a leaking garden tap replaced. I advised [name removed] I thought the price was ridiculous, but he assured me this was the 'normal' price. He also quoted a further $1,267 (plus call-out fee if not done immediately) to replace 2 more taps in the laundry and bbq area. Needless to say I did not take him up on that offer.

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Anne, we gave you the pricing before commencing any work, to which you agreed. The work was carried out professionally and promptly. Kind Regards,
Jim's Plumbing

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Raj

RajSouth East Queensland, QLD

  • 2 reviews
  • QLD
  • Verified customer

Plumbing work Sinnamon Park by Rhys

published

Rhys did such a fantastic job, we would highly recommend him to friends and neighbours.
he was so friendly and explained all the details of the job and provided the quote before starting job .

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
NatA

NatASouth East Queensland, QLD

  • QLD
  • Verified customer

Replace storm water pipes

published

Prompt and friendly service. Price that was quoted was the price we ended up paying. Left job site neat and tidy at the end, considering the front yard was dug up in 2 places.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
  • QLD
  • Verified customer

Total rip off

published

Called Jim’s plumbing on a Saturday morning to fix hot water system and was made aware of the call out of $120 plus gst which is fine however the plumber comes round on the same day was here for less the 10mins failed to properly establish the problem and then gives a ridiculously high (nearly 3 times what it should cost) quote for a new tank. For this reason I would not and will not ever use their services again

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing
Hilary

HilarySouth East Queensland, QLD

  • 2 reviews
  • QLD
  • Verified customer

Excellent friendly same day service

published

Job Number 763589 Jake completed the job in an efficient and very friendly manner. We were very happy with the service as we had hot water restored before the long weekend. Great service.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
  • QLD
  • Verified customer

763257

published

Had a very professional and pleasant experience with jake who managed to solve our hot water problem in a short period of time. Also provided a detailed quote for our drain issues. Very well mannered young man

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Jim’s Plumbing
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