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Jim's Plumbing QLD

Jim's Plumbing QLD

4.2 from 78 reviews

Reviews

(62)
(0)
(0)
(0)
(16)
  • Customer Service
    4.1 (17)
  • Timeliness
    4.3 (15)
  • Job Satisfaction
    4.0 (16)
  • Rates and Fees
    3.5 (16)

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Rosalyn Williams

Rosalyn WilliamsSouth East Queensland, QLD

  • 2 reviews
  • QLD
  • Verified customer

Over priced!

published

Toilet hose was blocked & toilet was not filling. New hose cost over $400 from Jim’s Plumbing, which had I known at the time, I could have bought at Bunnings for under $20. It was a matter of unscrewing old hose & screwing on new hose. With the call out fee, I was out of pocket for over $600 (including the call out fee which is separate).

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Rosalyn, the price we gave you upfront before commencing the work and which you agreed to factored all costs including going to the suppliers to purchase the part, carrying out the work etc. Kind Regards, Jim's Plumbing 789275

Tahlz

TahlzSouth East Queensland, QLD

  • 2 reviews
  • QLD
  • Verified customer

Great friendly service

published
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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
Corey

Corey

  • 4 reviews
  • QLD
  • Verified customer

Overpriced and dishonest business practices

published

We had a blocked toilet and called Jims Plumbing to attend and give us a quotation but ultimately unblock the toilet. Expecting the quotation to be $100-$200 (which is what we paid the last time it became blocked) we asked them to attend. The technician arrived and advised that to unblock the toilet would cost $999. We told him that was a crazy price and not to proceed. They then demanded a call out fee of $132 which was reluctantly paid. Another plumber attended later that day and unblocked the toilet for $150. Do not use Jims Plumbing!

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Jim’s Plumbing
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Anne

AnneBrisbane

  • 2 reviews
  • QLD
  • Verified customer

Overpriced

published

Paid over $600 to get a leaking garden tap replaced. I advised [name removed] I thought the price was ridiculous, but he assured me this was the 'normal' price. He also quoted a further $1,267 (plus call-out fee if not done immediately) to replace 2 more taps in the laundry and bbq area. Needless to say I did not take him up on that offer.

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Anne, we gave you the pricing before commencing any work, to which you agreed. The work was carried out professionally and promptly. Kind Regards,
Jim's Plumbing

Raj

RajSouth East Queensland, QLD

  • 2 reviews
  • QLD
  • Verified customer

Plumbing work Sinnamon Park by Rhys

published

Rhys did such a fantastic job, we would highly recommend him to friends and neighbours.
he was so friendly and explained all the details of the job and provided the quote before starting job .

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Jim’s Plumbing
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NatA

NatASouth East Queensland, QLD

  • QLD
  • Verified customer

Replace storm water pipes

published

Prompt and friendly service. Price that was quoted was the price we ended up paying. Left job site neat and tidy at the end, considering the front yard was dug up in 2 places.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
  • QLD
  • Verified customer

Total rip off

published

Called Jim’s plumbing on a Saturday morning to fix hot water system and was made aware of the call out of $120 plus gst which is fine however the plumber comes round on the same day was here for less the 10mins failed to properly establish the problem and then gives a ridiculously high (nearly 3 times what it should cost) quote for a new tank. For this reason I would not and will not ever use their services again

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing
Hilary

HilarySouth East Queensland, QLD

  • QLD
  • Verified customer

Excellent friendly same day service

published

Job Number 763589 Jake completed the job in an efficient and very friendly manner. We were very happy with the service as we had hot water restored before the long weekend. Great service.

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
  • QLD
  • Verified customer

763257

published

Had a very professional and pleasant experience with jake who managed to solve our hot water problem in a short period of time. Also provided a detailed quote for our drain issues. Very well mannered young man

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Katie A.

Katie A.South East Queensland, QLD

  • QLD
  • Verified customer

762818

published

We found ourselves in an emergency on a Sunday, unable to use toilet or shower. Jake was prompt, friendly and professional and has fixed our blocked drains - we can use the toilet and shower again - much appreciated, Jake!!

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Jim’s Plumbing
Customer Service M.Jim’s Plumbing
  • QLD
  • Verified customer

New hot water system.

published

Rhys was very piolite.hus work ethics was excellent. Iwill recommend him to my friends for plumbing work. He explained all the details re fixing and buying a new heater clearly so i could understand the process. Job 760065.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

A big thank you for this great review, Hot water system repairs and replacement are a specialty of ours at Jim’s Plumbing and we are pleased to know that you are happy with the service we provided.
Kind Regards, Jim's Plumbing

Tony

Tony

  • 2 reviews
  • QLD
  • Verified customer

What a rip off! Disgraceful!

published
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4 comments
Tony
Tony

Update: correction $73 call out fee + $47/ 15mins + GST = $132.00

Jim’s Plumbing
Customer Service M.Jim’s Plumbing
Tony
Tony
  • QLD
  • Verified customer

758173

published

Had jake from Jim’s plumbing come and install a new gas cook top, he was fast and polite did his work without any fuss highly recommend Jim’s services if they’re all as happy as jake

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Beverly Pinkham

Beverly PinkhamSouth East Queensland, QLD

  • QLD
  • Verified customer

Great Service

published

Chad from Jim’s Plumbing, attended my North Side Job, 758322. Great work, on time and easy install of my storm water drain!! Would recommend to anyone in the Carseldine area!

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  • QLD
  • Verified customer

Plumbing service

published

Chad from Jim’s plumbing was more than happy to come out to Mount Gravatt East at 7pm to help get a new hot water system installed. Very quickly done and efficient

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  • QLD
  • Verified customer

Great jake

published

Job 757699 jake was punctual and efficient got the job done and here within the hour which was appreciated. Explained things and fixed the issue promptly. Fixed a blocked toilet

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Garry

GarrySouth East Queensland, QLD

  • QLD
  • Verified customer

New Gas Hot Water

published

Rhys arrived on time, explained what he needed, walked me through the Certegy/Humm process & got walk. Rhys was very courteous & polite, I thoroughly recommend Rhys & Jim’s Plumbing. I recommend to do the Certegy/Humm Pay application prior to make the job easier.

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  • QLD
  • Verified customer

Fantastic service, on time, upfront quote so you know the cost.

published

Chad arrived on time (job no. 757372) very polite, explained what the problem was & options. Cleaned up after the job. Very thorough & provides a great service to the local Redlands area.

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david l.

david l.South East Queensland, QLD

  • QLD
  • Verified customer

Charge you arms and legs and do nothing- Do not use them!

published

Hot water system didn't work and call them for repair and didn't realise they are charging $59 per 15 MINS ! The guys comes and check the board on the water tank and saying it's electrical fault and need electrician. Paid for outcall $110 + $118 + GST altogether $250.80 for doing nothing.... hot water system still not working. What a rip off.

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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing
Blake B.

Blake B.South East Queensland, QLD

  • QLD
  • Verified customer

Prompt same day repair

published

Jake was polite and straight to the task. Hot water pipe was promptly fixed same day as my call. I'm happy with the repair. Would recommend to others for plumbing solutions.

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