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JJs House
2.3 from 190 reviews

Reviews

2.3

190 reviews
5
(51)
4
(8)
3
(8)
2
(6)
1
(117)
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Reviewer Photos & Videos

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Groomsmen gifts

published

The website is easy to use and the flask and tie clips are exactly what I wanted, couldn’t have asked for anything better. It arrived in good time considering Covid 19

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Bought a bridesmaid dress

published

Easy to use site and to order. The dresses are good quality for the price and do actually look like the photos. I recommend getting colour swatches as they perfectly match what you'll get but don't always look like the site colour photos. Be sure to buy the next size up as fittings run a bit small, even with custom sizing, allow an extra 4-7cm, particularly if you are big busted, the cup sizes don't change.
Shipping to New Zealand took 4 weeks which was better than expected with COVID
But overall you will get what you order and receive a good quality product.

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
See all answers
Kylie P.

Kylie P.South East Queensland, QLD

Very happy with everything

published

Have bought 2 gowns and 2 pairs of shoes. The quality is amazing, the colour was exactly the same as the picture and the sizing guide is true fit. Then postage to was 2 weeks. I recommend this company to anyone

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

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Sun

SunSydney, NSW

Comfortable and pretty dancing shoes

published

I have purchased a few pairs of dancing shoes from JJs House. All attractive designs and the price is just perfect. So comfortable that I even want to work. I recommended JJs House to many of my friends.

Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Beautiful bridemaids robes

published

Super easy to find and order. They had a range of robes to choose from and I managed to find satin ones I could get lettering on. When the first one arrived as a trail I found it was beautifully done and exactly what I wanted and order some more for the rest of my bridesmaid.

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Neelam K.

Neelam K.Greater Melbourne (Outer), VIC

  • 2 reviews

Very smooth transition

published

It came earlier than I expected, it was gift for father’s day, really good equity too. Will order more from here. Bracelet it self is very pretty,
Size of bracelet was correct As I order too.

Product Quality
Shipping
Sizing True to size

The reviewer stated that an incentive was offered for this review

Love this dress, perfect

published

Ordered my dress custom made and the fit was perfect. I was very impressed by the quality and price. Workmanship was also of a very high quality and lace and beading was beautiful.
The site was easy to navigate and delivery was timely considering the Covid chaos with delivery.
Overall I was extremely pleased and would definitely recommend this company.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Michelle A.

Michelle A.South East Queensland, QLD

  • Verified customer

Perfect dress

published

easy to use the online ordering process. Online assistance was readily available. Easiest company to deal with online. Loved my dress. Beautiful fabric. Perfect fit. Highly recommend. Have bought two dresses this company now and never been disappointed.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Fronea Madalina

Fronea MadalinaCentral Queensland, QLD

This is perfect better than I expected

published

Is very easy to navigate and find what you need and what you want....I'm very satisfied with the range of the products and availability... The quality is better than I expected and the price very good.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

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Earl

EarlPerth, WA

Very small size. Too expensive to return

published

Have a size 34 that fits well. Their size 34 is way too small. They were on "special" so I feel they must have known this. Unfortunatly it becomes too expensive to return for a refund. Will have to bin them.

Product Quality
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
See all answers
Gena

GenaMid North Coast, NSW

Absolutely love this company great service and communication

published

I could not be happier with the dress I received from JJs house
The hardest thing was picking just one dress.
The quality was amazing and the compliments I received was lovely for my dress

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Tam from Melbourne

Tam from MelbourneGreater Melbourne (Outer), VIC

Thank you JJ's House !

published

I recently received my second delivery of shoes from JJ's House. Not only was the quality even better than expected, they fit perfectly AND arrived quickly. I look forward to placing my next order (although with so much to choose from, it will be hard to limit how much I buy). Thank you for making it easy to shop for quality products on-line, and thank you to your lovely customer service team for all their help :-)

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Bobbee

BobbeePerth, WA

  • Verified customer

Quality and choice in a Pandemic

published

JJs has a great choice of wedding, party and ball wear.
Quality accessories like fasinators especially for the up coming racing season, even in lock down.
Prices are great, service is great and shipping is surprisingly fast given our current situation.
If you can't go out shopping, this is the place to stay in and shop.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Lynn R.

Lynn R.Murrumbidgee Region, NSW

SO SO HAPPY

published
Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Nicole G.

Nicole G.Sydney, NSW

Excellent Products

published

I we so happy with my dealings with this company, quality of dress was amazing and the customer service was great, needed dress shortened and fast delivery, they did all this in a 24hr turn around and I received my dress within two weeks would have been sooner if Australia Post did not delay the delivery but after reading the negative reviews posted here I was concerned. I need not to have stressed out as it was perfect. Would buy from them again.

Product Quality
Return Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

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Josh

JoshSouth-Eastern Region, NSW

Scamers and thieves DONT USE

published

I bought 2 pairs of shoes off these scamers I wish I had looked into reviews before hand ... I paid 140 aud for two pairs of shoes just to wait a month for them to email and tell me they had run out of raw material to make the shoes I asked for a refund and they tried to push a different pair of shoes on to me . I declined , they have have still not refunded my money and I have pasted the matter on to fair work Australia. Don’t buy anything off here.

Shipping
Return Claim MadeYes
Product Appearance Not as advertised
Manuella

ManuellaCentral Queensland, QLD

Wedding dress

published

I found the site easy to use and the prices amazing. When I received my dress I was blown away with the quality and detail. I have recommended JJHouse to several friends and family members now.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Tom83

Tom83AU

  • 5 reviews
  • 5 likes

Liars!

published

Ordered a linen vest. I received a vest but there is not a thread of linen in it. Ripped off. Stay away from these scammers. I have included a pic of the label as proof.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
See all answers

Good swatch samples

published

It was easy to navigate the website with plenty of choice and ideas for our wedding.
The swatch samples are a great idea and matched the dress i then went on to purchase.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Kristin T.

Kristin T.Sydney, NSW

  • Verified customer

A legitimate company for cheap clothing

published

JJ's house is definitely a legitimate company. I ordered 2 dresses, and some accessories for my civil wedding from here and the quality is good for the price. I would recommend this website.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Page 1 of 10

Questions & Answers

Belinda S.

Belinda S.asked

Where is JJshouse located please?

1 answer
Tahira G.
Tahira G.

Mine came from Hong Kong.....

Amy

Amyasked

Has anybody had any luck on getting a refund?

2 answers
Sue Dalrymple
Sue Dalrymple

I haven't tried. I ordered a jacket for my daughter's wedding in April and the order had been pending for weeks. I've just googled the company name and found this site!! I'm glad I'm only out of pocket $88 compared to what some have lost. I thought this was an Australian company, but it appears not. Now I'll have to search for something else to go with my outfit. Wish I'd done this search first.

Stacey B.
Stacey B.

they have now offered to refund customs fees and 50% of items not received if I will take my reviews down. I did not accept. I asked them this...if you paid for a new fridge and paid for delivery but it was never delivered and you were told it would never be delivered, would you accept a 50% refund?

Cheryl A.

Cheryl A.asked

Has anyone had any luck cancelling and getting a refund? They do t even respond to my emails and I spent over $370 on a dress

2 answers
Amy
Amy

I’ve asked 3 times for a refund and I get told somebody will get in contact with me within 48 hours and still nothing.

Cheryl A.
Cheryl A.

I have reported to my bank so they can deal with it. Not happy!

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