JJ's House
- jjshouse.com
- ✓ Verified company
726 reviews · Statistics
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- Very small (24)
- Slightly small (45)
- True to size (403)
- Slightly large (37)
- Very large (26)
Reviews
Love it
Love the way it looks . Sizing was great service was great
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Absolutely stunning
I loved this dress wore it to our nephews wedding, felt like a movie star, can not thank you enough, can’t wait for the next wedding where I can purchase another design of your, Thank you so much
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Perfect fit to custom measurements.
I ordered this to custom measurements and was surprised just what a perfect fit it is. It also arrived earlier than estimated. During the choosing and ordering process I can not rate the chat team (especially Kieth) highly enough. Always helpful, always patient and always professional. Would definitely recommend. :-)
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Perfect dress
The was the perfect dress for my event. Loved it !!!!
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Amazing quality
I ordered 3 different bridesmaids dresses to try on and the quality was amazing! The fit was perfect, zips were high quality, doesn't feel thin or light at all, and the colour looked exactly like the pictures online! Shipping was quite quick too! Considering the price as well, I am very happy with my purchase!
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Go somewhere else
I ordered a formal dress for my daughter in early October, as they state that they have fast delivery, which was meant to be here by the end of the month. I still haven't received it, and it's mid way through November. When I contacted JJs House, they said they couldn't find it (oh, so sorry), the next email stated it was being "fumigated" (I kid you not!), and then 3 or 4 emails saying that, yes, indeed, it's on it's way. Their tracking system stopped working on 20 Oct, yet today, 14 Nov it said "order complete". Yet, I have no dress. I h
... Read moreave requested a refund, and it's not forthcoming as they said I have to wait "some more days". I've had to purchase a new dress from an alternative company as the formal is next week, so I am $193 out of pocket, and get the most useless email responses. Beware... find a dress elsewhere!Update: I received the dress in a small box (maybe 20cm x 10cm x 5cm), with the dress all scrunched up inside. Ok, I understand that it saves on shipping, but it was a surprise as it was totally wri
... Read morenkled and would require some time to iron out. As we purchased an alternative dress last Saturday from another company as we couldn't wait any longer, we had already requested a refund from JJs House. The refund arrived within 2 days as promised, but only after I posted on this Review site. The dress, in the same little box, has been sent back.
Great Service
I purchased online several necklaces, earrings bracelets etc: and was very happy with the items I received. I would definitely shop here again.
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Good quality product, on time delivery
The custom made dress is good quality in both material n make. As this is an evening gown I would expect the need to alter it locally, but it turned out to be a perfect fit with no alternations required.
The delivery arrived two days earlier than the estimated period which was great too!
Perfect products everytime
Fast delivery and quality items every time. Great customer service experience also
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Perfect fit
My dress is just the right fit. Well made garment. Will be perfect for me as mother of the bride.
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Amazing dresses
Received 3 try on bridesmaid dresses, they were true to size, colour was exactly like the pictures online and make/styles were fantastic.
Speed of delivery was fantastic received the dresses within 3 days and return process super simple. Have now ordered another 3 try ons to try out.
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Jjs house is extremely good
The two dresses I've bought from Jjs house both fit perfectly and look very good. They are good quality and the shoes are also excellent.
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My favourite Shop
I love there dresses eg Wedding dress,Bridesmaids dresses.and also all of there products I shop with them for most of my clothing requirements thank you JJ house. I have bought many dresses and I love them all. Good and fast delivery.Good quality dresses.Beautiful and elegant design ❤️❤️❤️❤️. I found this shop through a friend
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Make sure u pick right or ur doomed
Such a disappointment with refunds. They take most of ur money when u return things. Will never shop there again. Shein return every cent and highly recommend shein not jjs house
Thanks for your review here. Unfortunately, we failed to identify your order information.
Please kindly reach out here: https://www.jjshouse.com/help-center#contactUs
... Read more JJ's House products are made-to-order to help reduce environmental waste and (to keep prices low for our customers) we charge restocking fees. Before placing the order, customers are required to confirm that they have known the return policy. Please kindly refer to the full return policy here: https://www.jjshouse.com/help/returns-refund?country=AU¤cy=AUD "While we accept standard-size dresses (except final sale dresses) back within the designated window, we charge a 10% restocking fee on returns of select items." Considering customers' needs, we initiated the Try-on At Home service. Hope our clients will have a try. Please kindly find the Try-on At Home service here:https://www.jjshouse.com/all/try-on-dress
I love it
I really like how I was able to get the fabrics and chose my colour for my dress
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Questions & Answers
How do I return 2 items. I can’t see how to do it online. How do I get a return order form?
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Details
| Category | Online Shops and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | No |
| Mens / Womens Clothing | Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | None |
| Clothing Type | Formal / Cocktail and Wedding Dresses & Bridalwear |
Contact info for JJ's House
Extra Information
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We are so sorry for the inconvenience caused by the logistics issue. Please rest assured that we will absolutely take the responsibility. One of our agents has contacted
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