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JJs House
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Don't buy from this website!!
Item ordered for Christmas, on 5th November 2020. Tracking info said it was sent from Hong Kong, to mainland China and then to Frankfurt, Germany. Really!?!? I'm in Australia.
Tried and tried to communicate with JJsHouse only to be told to "wait a few more days"....about 6 times!
Tracking still says it's in Frankfurt, Germany after 3 months!! Obviously missed Christmas, and is lost.
Again, tried and tried to communicate and had to demand refund.
After many demands, as they were not forthcoming, they agreed to refund the cost of item less th...Read more
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Lee-AnneSydney, NSW
Excellent value
Easy to use website - tracking on point- deliver quicker than estimated - product exactly what I ordered- great service- will order again
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JacquelineMetropolitan Adelaide, SA
Frustration!!
I bought a dress for my sister's wedding, was a lace blue long dress. I could not believe what they sent was something horrible, smelled like glue and was like un hard piece of material. I contact them "several times" but they didn't do anything. I told this Chinese lady (I believe) was of no help. Think twice before you give someone such an import task, maybe you will have better luck than me. If I put "1" Star is because there's no way to put "0".
1 comment
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- Verified customer
Elegant, High Quality, Fast Delivery Than Expected
This evening bag arrived just four days before the wedding when in fact it was estimated to arrive the day before. The quality is superb. Not too small nor too big just enough for my big iPhone 11 Pro Max with all the little makeup kits for touch up. I fully trust this business! Happy legit customer ❤️
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- Verified customer
Pleasant surprise
Presently surprised the range the quality the ease of use of the web site. The speed of delivery was something I was worried about but there was no need it was delivered ahead of schedule. Will definitely buy again.
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- Verified customer
Great quality and great price
So happy with my purchase, it was hard to choose what I wanted because there's such a large range to choose from on the website! My item arrived in a good amount of time considering i ordered just before Christmas and it is awesome quality! Definitely would recommend going through these guys, I know I will again
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Loves this service so much is amazing thank you JJsHouse ❤️
It was easy to find what I needed with easy categories
I was highly surprised and satisfied with the rage and the product quality and custom sizes options and amazing accessories
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B’JeanzAuckland
- 2 reviews
- Verified customer
Even Prettier than the Image on the Website
This is an asbsolutely stunning dress, that can be worn by all ages, dress it up or with a denim jacket and trendy sneakers. Just divine
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- Verified customer
Awesome service and Great Products
I had been searching the web for the perfect bridesmaids and groomsmen gifts to hand out at our engagement party. After looking and looking I finally found JJ House. They had an extensive range of products which were affordable too. I found exactly what I was looking for at a very good price as well. Our order also reached us in a timely manner and we were very happy withe the products. Customisations were also perfect. I will definitely be using JJ house again.
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- Verified customer
Fantastic service and products.
I am very impressed with the customer service. I had been looking for months for the right dress, there was so many to choose from.The dress is beautiful, it is well made, I just love it.
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Bec2384Metropolitan Adelaide, SA
- 2 reviews
- Verified customer
Amazing quality
I started looking ages ago and after being referred by many people I thought I’d give it a go. And let me tell you I was not disappointed. The quality of each dress was really good honestly comparable to what you get in stores if not better. The amount of colours and styles to choose from would have a style for everyone. I ordered custom sizes for each of my girls and spot on for size. And if you think about the amount you pay for alterations these days 100% worth it. The only thing I will say is postage was a bit high. I spent over $1000 and still paid over $100 postage. This could easily have been waived for such a big order, but other than that highly recommended
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- Verified customer
Great experience
Great customer service, top quality products, easy and quick delivery. Will definitely go back to get more presents for my friends and for myself.
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HeavenstobetsySydney, NSW
Beautiful details for fraction of the price
Online site is easy to use
Product was slightly small so if you purchase standard sizing measure against the chart and buy up. Easily you could customise the dress to fit.
Burgundy dress with details were surprisingly stunning
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- Verified customer
Jj house is a lifesaver during covid-19!
I couldn't do much in-store shopping for my wedding and was looking for affordable options online. I was a bit skeptical at first but after reading the reviews I got my hair accessories, veil and a few other wedding items from them. Everything was speedy and perfect! The customer service team is also super helpful. They reply super fast on chat and helped me decide on which of the products to buy :)
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Great service, products and communication
Communication was impeccable and their product was exactly what they stated. Very happy will purchase again. Purchased dresses for my wedding. Sizes and colour correct.
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- Verified customer
Great shoes!
I purchased shoes for my wedding, and they were absolutely beautiful / exactly like photographed and good quality. Would just suggest using JJHouse messaging service to double check foot and shoe size before buying, as some suppliers can run small. Exchange process was very easy.
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- Verified customer
I love this product.just wowwwww
I love this product very very much.fully satisfied .lovely product.will buy again.love the quality.everything is very very lovely.customer service is very good
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ROBSydney, NSW
- 7 reviews
- 2 likes
- Verified customer
Beautiful hair piece
I bought this for my future daughter in law for her upcoming wedding, she absolutely loves it ,the detailing on flowers is so intricate, it's so delicate, the workmanship is second to none, also looks very expensive. Will be buying more things for wedding from JJs.
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- Verified customer
Good quality product
I have been ordering from JJs House few times, they are good quality products and true to the size, and have a lot of the color for you to select also a good price too.
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- Verified customer
Great dresses
Great dresses and easy to navigate around the web site. Great styles and so many colors' to choose from at very affordable prices. I bought my daughters formal dress on here several years ago, the dress fitted perfectly and I have just bought my wedding dress on here and both dresses are made to the highest standard. I was bit worried the wedding dress was going to be heavy to wear but it is extremely light I cant be happier. They have great designs that cater for everyone.
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Questions & Answers
Leasa B.asked
Has anyone ordered jewellery?
No answers
Obvious N.asked
I’ve been looking for a prom dress (good to get these things sorted out early) and I’ve found one from JJs House that has everything I’m looking for. However, I am concerned by some of these reviews, and I would like some advice in regards to my predicament. I’m very tiny so it’s very difficult for me to find a dress that can be custom fit to me. If anyone has any recommendations for other companies or sites with dresses that work for a lower budget I would appreciate that as well
2 answers
I had mine made from JJs house custom to my measurements and it fits me perfectly and looks almost exactly like the photo (the only thing wrong was that the underlay was a different shade to the lace, which was not the case in the display pics, but I still liked the dress anyway). Best to check the review photos underneath each dress, if a dress has a few pics from happy customers it’s probably a good one!
I got mine custom made to my measurements and it fit perfectly. It was really decent quality to. But it does help to check the photos in reviews.
Belinda S.asked
Where is JJshouse located please?
2 answers
Mine came from Hong Kong.....
Says it all Anything to do with Asian clothing sizes means they will be at least 3-4 sizes smaller than normal probably more Same with shoes Even watches will be so tiny in the strap they can't be worn I bought a jacket size XXXL I'm usually a M but I wanted it to wear to the football in winter over a jumper etc It was so small it didn't even fit my 9 year old niece If you must order use your Paypal and at least you'll have comeback
Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | No |
Mens / Womens Clothing | Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
Clothing Type | Formal / Cocktail and Wedding Dresses & Bridalwear |
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Simone J.JJs House
Dear customer, we received your complaint and we are really sorry to bring you all the unhappy experience. Would you please let us know your order number or email address which you used to place your ... Read more
order? We would solve the issue properly after receiving the related information. Thank you for your cooperation in advance. Hope to hear from you soon.