Spectacular Diamond Ring, Amazing Service
I couldn't be happier with the exceptional service and product quality in this wonderful experience. Nikhil was quick to respond and helped make the process seamless and confident. I am from Brisbane so all interaction with the Perth store was via email and at no point was I concerned. I provided a photo of a beautiful ring I wanted to try recreate and the final outcome was nothing shy of spectacular. My fiance and I (and everyone else) were in awe. Jogia came recommended to me by a friend and I will continue to do the same for people looking to purchase or create their dream rings :)
A diamond wholesaler who‘s invested in quality service.
I cannot recommend Jogia Diamonds enough. I worked closely with the business’ founder (Yogesh) to find the perfect stone for my lady. He is a wealth of knowledge and wisdom!
Beautiful rings, exceptional service.
Last Sunday collected beautiful diamond ring and wedding band from Nikhil. Very prompt service.
Exceptional website for diamond selection and ring design. Highly recommend Nikhil and Yogesh.
Well priced. All costs were explained prior purchasing diamond. Final product exceeded expectations.
Beautiful diamond and ring
I recently purchased a diamond ring from Jogia after reading their reviews online. I was unsure at first with such a big purchase and living in Brisbane but the diamond and ring exceeded my expectation. The process was easy with guidance from Jogesh, a 10% deposit than payment in full once the ring was ready for shipping. The ring was delivered via toll soon after. Their diamonds are really competitive compared to other online stores and retailers and ring setting was beautifully made. I will be purchasing another dress ring with them soon.
We first bought from Yogesh 12 years ago, and we were extremely happy with the product, the knowledge and the service. Now we have just purchased another diamond and throughout the process Jogia Diamonds have been fantastic. First of all the search for the diamond - Yogesh is so knowledgeable and had endless patience to find exactly what I wanted He is uncompromising in his efforts to do the right thing by the customer. Then the design and making of the ring was done with ease and we are delighted with the finished product. Can recommend Jogia without hesitation. First class service prices and quality.
Wonderful Jewellery Makers
I had Jogia design and manufacture both my engagement ring and my wedding ring. The end products were absolutely beautiful and looked exactly as I expected (actually better). We did the entire process remotely - didn't go to Perth at all (I am in Brisbane). What made this easy was frequent discussion with Yogesh in particular, and also with Nikhil. Yogesh is extremely knowledgeable about diamonds and educated me a lot about what to look out for. We had several discussions and he was very helpful in suggesting diamonds that met the criteria I...was looking for, and also within my price range. Yogesh was happy to send me the diamond on its own (fully insured) for me to inspect and get a second opinion on before sending back (express courier postage costs also covered by them). After satisfied with the diamond, we proceeded to design the ring and they provided CAD images so you could visualise the design before they manufacture (this is excellent quality too!). The ring arrived in a beautiful wooden box too. I also had them design and manufacture my wedding ring with the same batch of rose gold. I really did appreciate the extensive time Yogesh spent educating me on diamonds and also Nikhil's recommendation re. the width of the wedding ring to match perfectly the width of the engagement ring band (so as to not overshadow the main diamond). The payment and order process online is very good and the website is excellent. I do also think that Jogia has excellent value for money - the quality of the diamonds is exquisite (all with certified GIA certificates) and i did A LOT of research at very reputable and high end jewellers throughout Brisbane. The price is exceptional for this quality and you won't be able to find better for this quality. They also have a great option where i can upgrade my diamond down the track and i get a credit for the exact value that i paid for the diamond (this is often not the case - but to be honest i will never return it, so happy with it). Thank you Yogesh and Nikhil.
An excellent experience
Through my experience at Jogia Diamonds, I found Yogesh, Nikhil and Jake to be knowledgeable, pragmatic and understanding. They offered an honest and authentic service, offering only quality products, and respected the research I had done and the ideas I had.
Their expertise and assistance was second to none, and they were very helpful in working around timing and location constraints that I had.
Excellent knowledge, GIA certified diamonds, well thought out purchasing process
I read good reviews about Jogia Diamonds, especially when dealing with Yogesh - so I was appreciative that he handled the majority of my purchase,
I gave my requirements to Jogia Diamonds, who searched for a diamond that exceeded my expectations and was patient while I selected the band,
The cost with Jogia Diamonds was extremely competitive with other companies, but upon further research, the closest competitors actually had hidden fees and charges - so again I was positively surprised and happy to proceed with Jogia Diamonds,
Once the dia...mond was selected the process from then was smooth and transparent, multiple payment options with no hidden fees, low and reasonable deposit to secure the diamond were all positive experiences with the company, Happy with the Pt950 band, GIA certified diamond, and customer experience, Yogesh was fantastic throughout and I would highly recommend Jogia Diamonds,
Perfection from Start to Finish
After reading about other people's reviews and experiences I decided to contact Jogia Diamonds for a quote for an engagement ring for my partner.
To my surprise, not only the diamonds and ring settings extremely reasonably priced, Yogesh and Nikhil were very straight forward and to the point. They meticulously explained all my questions and concerns, provided their expert opinions and were always available to talk on the phone if needed. Their diamond viewer interface is extremely thorough and more detailed than most other jewellers. Their lo...ngstanding experience in the industry was very evident in their communication and manner. Being based in Perth, never even visiting their showroom or seen their work, I felt reassured that I was making a right choice by going with them as they were transparent throughout the process and catered to my requirements as well. They made and sent the ring within the estimated timeframe with extremely fast overnight delivery and I could not be happier with the final product. Their work and craft is truly exceptional. Despite all the contemplation about buying a ring without seeing myself, I was extremely satisfied with the final product. I even got a personal phone call from them to double check that I had received the ring and whether I liked it. They sent images of the ring before delivery as well and kept me updated with emails on production stages. It's these personal touches that makes Jogia Diamonds stand out from the rest of the competition (James Allen/Blue Nile included).
Fastistic customer service and beautiful product
I had dealt with Jogia diamond and in particular Yogesh over the 2 years period. The company had provided excellent customer services at both occasions. My mother was overwhelmed with the diamond that Yogesh chosed for us! It was beautiful and competitively priced. With the second purchase, Yogesh had managed to go above and beyond and I got my diamonds within 3 days (living interstate) and again, they were all perfect. Thank you Yogesh! you can ring this man any time of the day and ask him any question, he will help you!.
Ordering and payment were all very straight forward.
I can't recommend enough.
Excellent customer service!!
Can't rate highly enough. Yogesh was fantastic. Super knowledgeable and happy to answer any questions. Ordering was easy, and the online platform for payment and manufacturing updates was great. The ring is better than I could have imagined, and the diamonds are amazing! All this within a two week deadline just before Christmas!! Safe to say I'd recommend to anyone!
- Verified customer
Excellent Customer Experience
I have bought both diamond earrings and an engagement ring through Jogia Diamonds and in both cases they have been extremely helpful and responsive. The prices were super competitive and the result was very high quality. I would definitely recommend them.
Excellent Customer Service
In response to the review from Canberra: our delivery was flawless - you really can’t expect the delivery to go smoothly when you ask for an item to be delivered to a workplace - common sense is crucial!! Jogia Diamonds were excellent in everyway and Mr. Jogia Snr is the most knowledgeable jeweller I have ever met.
Thank you to the team at Jogia Diamonds. Their knowledge and quality for my diamond was amazing. A special thanks to Yogesh who really took the time to guide me through the purchase and exactly the diamond I was looking for. Would recommend to anyone!!!
Excellent experience each time I’ve dealt with Jogia Diamonds
I have both bought and sold diamonds through Jogia Diamonds. I’ve have had an excellent experience each time I’ve dealt with them. They have impressed me as honest, professional, knowledgeable, punctual and personable. I am a discerning and wary buyer - there are many unscrupulous suppliers in the diamond market - I have found Jogia’s diamonds to be of excellent quality and fairly priced. - Trent
Thank you to the team at Jogia. Their knowledge and quality for my diamond was amazing. A special thanks to Yogesh who really took the time out to help me out and explain everything as it was one of the biggest decisions of my life. He really helped me through the process and I got a great diamond. Would recommend to anyone!!!
Engagement ring made, poor customer service
Jogia in Perth was half the price of ring makers in Canberra, so made an appointment as I happened to be in Perth on holiday. Customer service was bad, I walked in 5 minutes early for my 10.30am appointment and was ignored by the young man and woman seated at their computers. So I said hello and they argued between themselves about whose customer I was. I was unimpressed and politely informed the young lady who finally deigned to serve us. Alarm bells were ringing but the price savings spurred me on, and after a lacklustre appointment, the orde...r was placed. My fiance communicated once via email with Jogia and received a one word reply, which didn't answer the question asked. So another polite lesson in customer service was given. Five weeks later, the courier delivered the ring to the wrong address, despite being given a name and landline number to call when at the building. Yes, the courier had left the ring with a stranger and never called the number given. My fiance was frantic trying to locate the ring. Finally the courier driver was located and redelivered the ring to the correct address. The ring is OK but I am underwhelmed by the final product as the band is too thin and the twisted vine design isn't obvious. I intend to redo it (not at Jogia) when funds are available.
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