Excellent Customer Service
In response to the review from Canberra: our delivery was flawless - you really can’t expect the delivery to go smoothly when you ask for an item to be delivered to a workplace - common sense is crucial!! Jogia Diamonds were excellent in everyway and Mr. Jogia Snr is the most knowledgeable jeweller I have ever met.
Thank you to the team at Jogia Diamonds. Their knowledge and quality for my diamond was amazing. A special thanks to Yogesh who really took the time to guide me through the purchase and exactly the diamond I was looking for. Would recommend to anyone!!!
Excellent experience each time I’ve dealt with Jogia Diamonds
I have both bought and sold diamonds through Jogia Diamonds. I’ve have had an excellent experience each time I’ve dealt with them. They have impressed me as honest, professional, knowledgeable, punctual and personable. I am a discerning and wary buyer - there are many unscrupulous suppliers in the diamond market - I have found Jogia’s diamonds to be of excellent quality and fairly priced. - Trent
Thank you to the team at Jogia. Their knowledge and quality for my diamond was amazing. A special thanks to Yogesh who really took the time out to help me out and explain everything as it was one of the biggest decisions of my life. He really helped me through the process and I got a great diamond. Would recommend to anyone!!!
Engagement ring made, poor customer service
Jogia in Perth was half the price of ring makers in Canberra, so made an appointment as I happened to be in Perth on holiday. Customer service was bad, I walked in 5 minutes early for my 10.30am appointment and was ignored by the young man and woman seated at their computers. So I said hello and they argued between themselves about whose customer I was. I was unimpressed and politely informed the young lady who finally deigned to serve us. Alarm bells were ringing but the price savings spurred me on, and after a lacklustre appointment, the orde...r was placed. My fiance communicated once via email with Jogia and received a one word reply, which didn't answer the question asked. So another polite lesson in customer service was given. Five weeks later, the courier delivered the ring to the wrong address, despite being given a name and landline number to call when at the building. Yes, the courier had left the ring with a stranger and never called the number given. My fiance was frantic trying to locate the ring. Finally the courier driver was located and redelivered the ring to the correct address. The ring is OK but I am underwhelmed by the final product as the band is too thin and the twisted vine design isn't obvious. I intend to redo it (not at Jogia) when funds are available.
Amazing diamond - very rare - very impressed
Thanks Jogia for finding the perfect diamond. Very impressed and recommend you above all else. Easy to deal with, professional and took the stress out. Thanks very much for your service. Cheers
Amazing Diamond and Ring, matched with Exceptional Customer Service
Initially, I was very sceptical and nervous buying a diamond online but I shopped around and found that the prices at Jogia were significantly better than other jewellers. Yogesh was extremely professional and friendly regularly contacting and discussing diamonds which meet my budget.
I was given regular updates and details of the progress of securing the diamond, setting the diamond and delivering the diamond to me in Sydney.
I cannot be any happier with the final product, the ring and diamond were perfect and had all the documentation to b...ack up the physical diamond such as the "Cut report" and the GIA certification as well as regular photos of the diamond being purchased. I highly recommend that if you are in the market for a diamond or ring you contact Jogia Diamonds.
Best customer service and very knowledgeable over diamonds!
I went there to enquire for a diamond and custom making a diamond ring.
Yogesh was extremely friendly, accomodating and very knowledgeable with his diamonds.
I choose and ordered the diamond ring within by budget and was professionally made by Nikhil.
Thank you very much for the exceptional customer service.
A+ Customer service, Price and Product!
Great customer service from Claire and Nikhil.
Yogesh was quite hands on with educating and making sure that my fussy expectations of a top quality diamond was met with my tight budget.
Product itself is very good, unlike alot of online/physical shops, there were able to supply an ascope and aset image + diamond analysis "Cut report" detailing: Brightness, Fire and Scintillation + Intensity % + dimensions. For the price, it was really good.
One feedback though, is that they can improve on magnification of 360degree of diamond like James allen.
-Jason and Mariyah
Amazing service 1st class
Yogesh and Nikhil display amazing customer service, highly professional and showed determination to deliver on time and with passion to find the right high quality stone. Went above and beyond to connect to their global and national partners and network to ensure top quality results.
Best Diamond Experts in the country
Yogesh Jogia is an amazing talent in his field. He is incredibly knowledgeable and wants the very best for his customers. I cannot recommend Yogesh & Jogia Diamonds enough and his dedication to helping us is unmatched. Thank you to Yogesh for being such a helpful and honest business man. You are in great hands if you choose Jogia Diamonds for your next purchase!
Jogia Diamonds the only place to shop. Brilliant!
I found that searching for and buying the perfect engagement ring can be an overwhelming experience until I found Jogia Diamonds and Yogesh and Nikhil. The options and advice provided was invaluable and made the selection process so much easier. The end result is stunning!!
Without intimate knowledge of the trade I really wasn't sure what I wanted and how much I could or should be paying. Yogesh was fantastic at walking me through all of the processes and qualities of the diamonds on offer. I was thrilled at the final pricing as I had not been ...
Yogesh from Jogia Diamonds cannot be recommended highly enough
I purchased an engagement ring in August 2019 from Yogesh from Jogia Diamonds and I can't recommend him highly enough. My work entails 'keeping people honest' and when I first entered the market for an engagement ring, I was extremely dissatisfied with the ethics and ridiculous mark ups in the industry. As a result, I spent 30 to 40 hours learning about diamonds and shopping around to 5 or 6 places. Yogesh has a knowledge base and willingness to share and educate than any other individual I came across. I never intended to purchase a di...amond and ring online, however his ethics and customer service helped me take the plunge. Both my fiancé and I are extremely happy with the result. It compares with the likes of a Tiffany Diamond at about 1/3 of the price. Once the ring arrived I had it independently verified by a registered gem valuer to ensure that the GIA certificate and minor inclusions matched the diamond on the ring. The valuer confirmed the diamond was what I ordered and the value was placed at more than double what I paid. I should also mention that I spoke to my bank and as long as you pay by visa card, you can be ensured that the money is traceable and can be returned to you if don't get what you paid for. His son now runs the business, and he was fine to deal whilst making the ring, however, if you need to source a diamond, you should contact Yogesh direct as I found him more knowledgeable and provided far better customer service. His details are firstname.lastname@example.org or 0413777996.
Beautiful diamonds and excellent services
I'm very happy by Yogesh and his team, and I highly recommend them. They have a great selection and quality of diamonds, that are also listed on their website with complete details, photos and GIA certification. The communication was excellent, and I met them to see the product before buying it with an interesting discussion on diamonds. The diamond was exactly as it was written on the website. Then they provided an excellent services, with an excellent and very fast delivery.
An excellent quality and service with competitive pricing. I highly recommend them.
Personalised service, excellent workmanship, exceptional diamonds and great prices!
I am delighted with my ring!! Yogesh searched to find the perfect diamond for me within my budget. It is the most beautifully cut diamond I have ever seen and I looked at A LOT at high end CBD jewellers and online. I am confident I could not have bought a diamond ring of this quality and for the price I paid anywhere else. The service, workmanship and product were all exceptional with fair and reasonable prices. I couldn’t recommend highly enough!!
Highly Recommended ! Jogia and Jake were excellent. Massive thanks to the team @ Jogia Diamonds for helping me get the best possible outcome. I was hesitant about purchasing whilst living out of state,
however communication was excellent. Jogia helped me with Diamond purchasing ( honest & sincere recommendations) and Jake was awesome with the design of the ring. Wouldn't go anywhere else, highly professional - Most importantly my Partner Loves her ring! Thanks again !
Superb product and excellent service
Purchased a stunning engagement ring and wedding band 4 years ago. Outstanding quality jewellery. Great after sales service. We live in country victoria and have sent the rings back twice now for resizing and it has been easy and efficient and all postage and insurance is covered. Have recommended to friends and family.
The only diamond place in Australia. Jogia Team's Knowledge in Diamonds and Jewellery is unsurpassab
I wanted an Excellent Quality Large Diamond and Jogia found it for me in 15 Minutes. In 30 Minutes the deal was done and in 10 Days it was on my wife's finger with the wedding ring. We got engaged and Married on the same day.
3 months later Megan is still starring at the rings.
An Excellent Quality and Service.
- Verified customer
Good Service and Pricing
Bought a ring online. The quality was good and at a reasonable price.The customer support was helpful and responsive. Had no issues. The only concerning thing was the shipping, where the courier they use (Toll priority), left the package outside the doorstep without receiving a signature.
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