An excellent experience
Through my experience at Jogia Diamonds, I found Yogesh, Nikhil and Jake to be knowledgeable, pragmatic and understanding. They offered an honest and authentic service, offering only quality products, and respected the research I had done and the ideas I had.
Their expertise and assistance was second to none, and they were very helpful in working around timing and location constraints that I had.
Excellent knowledge, GIA certified diamonds, well thought out purchasing process
I read good reviews about Jogia Diamonds, especially when dealing with Yogesh - so I was appreciative that he handled the majority of my purchase,
I gave my requirements to Jogia Diamonds, who searched for a diamond that exceeded my expectations and was patient while I selected the band,
The cost with Jogia Diamonds was extremely competitive with other companies, but upon further research, the closest competitors actually had hidden fees and charges - so again I was positively surprised and happy to proceed with Jogia Diamonds,
Once the dia...mond was selected the process from then was smooth and transparent, multiple payment options with no hidden fees, low and reasonable deposit to secure the diamond were all positive experiences with the company, Happy with the Pt950 band, GIA certified diamond, and customer experience, Yogesh was fantastic throughout and I would highly recommend Jogia Diamonds,
Perfection from Start to Finish
After reading about other people's reviews and experiences I decided to contact Jogia Diamonds for a quote for an engagement ring for my partner.
To my surprise, not only the diamonds and ring settings extremely reasonably priced, Yogesh and Nikhil were very straight forward and to the point. They meticulously explained all my questions and concerns, provided their expert opinions and were always available to talk on the phone if needed. Their diamond viewer interface is extremely thorough and more detailed than most other jewellers. Their lo...ngstanding experience in the industry was very evident in their communication and manner. Being based in Perth, never even visiting their showroom or seen their work, I felt reassured that I was making a right choice by going with them as they were transparent throughout the process and catered to my requirements as well. They made and sent the ring within the estimated timeframe with extremely fast overnight delivery and I could not be happier with the final product. Their work and craft is truly exceptional. Despite all the contemplation about buying a ring without seeing myself, I was extremely satisfied with the final product. I even got a personal phone call from them to double check that I had received the ring and whether I liked it. They sent images of the ring before delivery as well and kept me updated with emails on production stages. It's these personal touches that makes Jogia Diamonds stand out from the rest of the competition (James Allen/Blue Nile included).
Fastistic customer service and beautiful product
I had dealt with Jogia diamond and in particular Yogesh over the 2 years period. The company had provided excellent customer services at both occasions. My mother was overwhelmed with the diamond that Yogesh chosed for us! It was beautiful and competitively priced. With the second purchase, Yogesh had managed to go above and beyond and I got my diamonds within 3 days (living interstate) and again, they were all perfect. Thank you Yogesh! you can ring this man any time of the day and ask him any question, he will help you!.
Ordering and payment were all very straight forward.
I can't recommend enough.
Excellent customer service!!
Can't rate highly enough. Yogesh was fantastic. Super knowledgeable and happy to answer any questions. Ordering was easy, and the online platform for payment and manufacturing updates was great. The ring is better than I could have imagined, and the diamonds are amazing! All this within a two week deadline just before Christmas!! Safe to say I'd recommend to anyone!
- Verified customer
Excellent Customer Experience
I have bought both diamond earrings and an engagement ring through Jogia Diamonds and in both cases they have been extremely helpful and responsive. The prices were super competitive and the result was very high quality. I would definitely recommend them.
Excellent Customer Service
In response to the review from Canberra: our delivery was flawless - you really can’t expect the delivery to go smoothly when you ask for an item to be delivered to a workplace - common sense is crucial!! Jogia Diamonds were excellent in everyway and Mr. Jogia Snr is the most knowledgeable jeweller I have ever met.
Thank you to the team at Jogia Diamonds. Their knowledge and quality for my diamond was amazing. A special thanks to Yogesh who really took the time to guide me through the purchase and exactly the diamond I was looking for. Would recommend to anyone!!!
Excellent experience each time I’ve dealt with Jogia Diamonds
I have both bought and sold diamonds through Jogia Diamonds. I’ve have had an excellent experience each time I’ve dealt with them. They have impressed me as honest, professional, knowledgeable, punctual and personable. I am a discerning and wary buyer - there are many unscrupulous suppliers in the diamond market - I have found Jogia’s diamonds to be of excellent quality and fairly priced. - Trent
Thank you to the team at Jogia. Their knowledge and quality for my diamond was amazing. A special thanks to Yogesh who really took the time out to help me out and explain everything as it was one of the biggest decisions of my life. He really helped me through the process and I got a great diamond. Would recommend to anyone!!!
Engagement ring made, poor customer service
Jogia in Perth was half the price of ring makers in Canberra, so made an appointment as I happened to be in Perth on holiday. Customer service was bad, I walked in 5 minutes early for my 10.30am appointment and was ignored by the young man and woman seated at their computers. So I said hello and they argued between themselves about whose customer I was. I was unimpressed and politely informed the young lady who finally deigned to serve us. Alarm bells were ringing but the price savings spurred me on, and after a lacklustre appointment, the orde...r was placed. My fiance communicated once via email with Jogia and received a one word reply, which didn't answer the question asked. So another polite lesson in customer service was given. Five weeks later, the courier delivered the ring to the wrong address, despite being given a name and landline number to call when at the building. Yes, the courier had left the ring with a stranger and never called the number given. My fiance was frantic trying to locate the ring. Finally the courier driver was located and redelivered the ring to the correct address. The ring is OK but I am underwhelmed by the final product as the band is too thin and the twisted vine design isn't obvious. I intend to redo it (not at Jogia) when funds are available.
Amazing diamond - very rare - very impressed
Thanks Jogia for finding the perfect diamond. Very impressed and recommend you above all else. Easy to deal with, professional and took the stress out. Thanks very much for your service. Cheers
Amazing Diamond and Ring, matched with Exceptional Customer Service
Initially, I was very sceptical and nervous buying a diamond online but I shopped around and found that the prices at Jogia were significantly better than other jewellers. Yogesh was extremely professional and friendly regularly contacting and discussing diamonds which meet my budget.
I was given regular updates and details of the progress of securing the diamond, setting the diamond and delivering the diamond to me in Sydney.
I cannot be any happier with the final product, the ring and diamond were perfect and had all the documentation to b...ack up the physical diamond such as the "Cut report" and the GIA certification as well as regular photos of the diamond being purchased. I highly recommend that if you are in the market for a diamond or ring you contact Jogia Diamonds.
Best customer service and very knowledgeable over diamonds!
I went there to enquire for a diamond and custom making a diamond ring.
Yogesh was extremely friendly, accomodating and very knowledgeable with his diamonds.
I choose and ordered the diamond ring within by budget and was professionally made by Nikhil.
Thank you very much for the exceptional customer service.
A+ Customer service, Price and Product!
Great customer service from Claire and Nikhil.
Yogesh was quite hands on with educating and making sure that my fussy expectations of a top quality diamond was met with my tight budget.
Product itself is very good, unlike alot of online/physical shops, there were able to supply an ascope and aset image + diamond analysis "Cut report" detailing: Brightness, Fire and Scintillation + Intensity % + dimensions. For the price, it was really good.
One feedback though, is that they can improve on magnification of 360degree of diamond like James allen.
-Jason and Mariyah
Amazing service 1st class
Yogesh and Nikhil display amazing customer service, highly professional and showed determination to deliver on time and with passion to find the right high quality stone. Went above and beyond to connect to their global and national partners and network to ensure top quality results.
Best Diamond Experts in the country
Yogesh Jogia is an amazing talent in his field. He is incredibly knowledgeable and wants the very best for his customers. I cannot recommend Yogesh & Jogia Diamonds enough and his dedication to helping us is unmatched. Thank you to Yogesh for being such a helpful and honest business man. You are in great hands if you choose Jogia Diamonds for your next purchase!
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