89 reviews
Reviews with attachments
Awesome Engagement rings and wedding band! Highly recommend Jogia Diamonds! – We had custom designed engagement rings and wedding band created by Jogia Diamond’s Nikhil and his team a few months back and they were perfect! My fiancé was over the moon with her engagement ring and was delighted with the help by Jogia Diamonds to select the right diamond stone. All in all a great experience and was happy with the constant… Read more
updates on the status of the rings. Highly recommend them for engagement and wedding rings! Thank you Jogia Diamonds!
Perfect engagement ring – Yogesh helped me choose a really good quality diamond for an engagement ring. I visited the store a few times to discuss designs and stones and the staff were always very helpful. I found them very knowledgeable and had very good communication throughout the diamond import and manufacturing stages. The final product was a really high quality ring and my partner loves it. Thanks again for your service.
Beautiful and elegant – I ordered the engagement and wedding rings as well as a beautiful pair of pear shaped earrings to match the pear diamond in the jogia halo setting. Mr Jogia was most helpful and the rings and earrings are exquisite and just as I envisioned. Thankyou for your excellent workmanship and assistance. Show details
Amazing ring and outstanding service – Thanks to the team at Jogia! Yogesh helped me pick the perfect diamond and delivered a beautifully made engagement ring. They know the product and are more than happy to help. Ring came in a solid timber box with certificate. The team conduct their own testing on the diamond and all reports were sent to me. I wasn’t pushed to blow my budget… Read more
either. I did it all online from Darwin. I highly recommend Jogia Diamonds for the quality and after care. And yep, she said yes!
Perfection from Start to Finish – After reading about other people's reviews and experiences I decided to contact Jogia Diamonds for a quote for an engagement ring for my partner. To my surprise, not only the diamonds and ring settings extremely reasonably priced, Yogesh and Nikhil were very straight forward and to the point. They meticulously explained all my questions and… Read more
concerns, provided their expert opinions and were always available to talk on the phone if needed. Their diamond viewer interface is extremely thorough and more detailed than most other jewellers. Their longstanding experience in the industry was very evident in their communication and manner.
Being based in Perth, never even visiting their showroom or seen their work, I felt reassured that I was making a right choice by going with them as they were transparent throughout the process and catered to my requirements as well.
They made and sent the ring within the estimated timeframe with extremely fast overnight delivery and I could not be happier with the final product. Their work and craft is truly exceptional. Despite all the contemplation about buying a ring without seeing myself, I was extremely satisfied with the final product.
I even got a personal phone call from them to double check that I had received the ring and whether I liked it. They sent images of the ring before delivery as well and kept me updated with emails on production stages. It's these personal touches that makes Jogia Diamonds stand out from the rest of the competition (James Allen/Blue Nile included).
In-depth reviews
Fantastic experience, couldn't be happier – I initially got in touch with Jogia Diamonds by their website after I had some initial questions. I had read great reviews and liked how I could browse their website and take my time looking at specific diamonds without having a salesman over my shoulder. When I was finally ready, Yogesh and I had several phone calls back and forth finding the… Read more
right diamond. Once we picked one out that ticked all the boxes he got in touch with the dealer to check it's availability and brightness.
The diamond took a few weeks to arrive but Jogia Diamonds sent their full cut report, photographs and ideal scope the same day. The Ideal Scope was really what I was after and one of the big reasons I wanted to buy from Jogia Diamonds. I only dealt once with someone other than Yogesh, right when I needed to pay the balance of the diamond. This person wasn't as friendly or helpful as Yogesh. The diamond arrived the following day after paying.
Really couldn't be happier, was a bit nervous paying that much for a diamond I hadn't seen but Yogesh is a gentleman and an absolute pleasure to deal with. Happily recommend Jogia Diamonds to anyone looking.
Wonderful Jewellery Makers – I had Jogia design and manufacture both my engagement ring and my wedding ring. The end products were absolutely beautiful and looked exactly as I expected (actually better). We did the entire process remotely - didn't go to Perth at all (I am in Brisbane). What made this easy was frequent discussion with Yogesh in particular, and also with… Read more
Nikhil. Yogesh is extremely knowledgeable about diamonds and educated me a lot about what to look out for. We had several discussions and he was very helpful in suggesting diamonds that met the criteria I was looking for, and also within my price range. Yogesh was happy to send me the diamond on its own (fully insured) for me to inspect and get a second opinion on before sending back (express courier postage costs also covered by them). After satisfied with the diamond, we proceeded to design the ring and they provided CAD images so you could visualise the design before they manufacture (this is excellent quality too!). The ring arrived in a beautiful wooden box too. I also had them design and manufacture my wedding ring with the same batch of rose gold. I really did appreciate the extensive time Yogesh spent educating me on diamonds and also Nikhil's recommendation re. the width of the wedding ring to match perfectly the width of the engagement ring band (so as to not overshadow the main diamond). The payment and order process online is very good and the website is excellent. I do also think that Jogia has excellent value for money - the quality of the diamonds is exquisite (all with certified GIA certificates) and i did A LOT of research at very reputable and high end jewellers throughout Brisbane. The price is exceptional for this quality and you won't be able to find better for this quality. They also have a great option where i can upgrade my diamond down the track and i get a credit for the exact value that i paid for the diamond (this is often not the case - but to be honest i will never return it, so happy with it). Thank you Yogesh and Nikhil.
Engagement ring made, poor customer service – Jogia in Perth was half the price of ring makers in Canberra, so made an appointment as I happened to be in Perth on holiday. Customer service was bad, I walked in 5 minutes early for my 10.30am appointment and was ignored by the young man and woman seated at their computers. So I said hello and they argued between themselves about whose customer… Read more
I was. I was unimpressed and politely informed the young lady who finally deigned to serve us. Alarm bells were ringing but the price savings spurred me on, and after a lacklustre appointment, the order was placed. My fiance communicated once via email with Jogia and received a one word reply, which didn't answer the question asked. So another polite lesson in customer service was given. Five weeks later, the courier delivered the ring to the wrong address, despite being given a name and landline number to call when at the building. Yes, the courier had left the ring with a stranger and never called the number given. My fiance was frantic trying to locate the ring. Finally the courier driver was located and redelivered the ring to the correct address. The ring is OK but I am underwhelmed by the final product as the band is too thin and the twisted vine design isn't obvious. I intend to redo it (not at Jogia) when funds are available.
Positive reviews
Great Experience! – I am very happy I bought a solitaire ring from Jogia Diamonds for my wife’s special birthday. I am based in Sydney but the quality of service I got from Yogesh over the phone made the buying experience a pleasure. I really admire his knowledge, experience and professionalism. Their website is comprehensive and easy to navigate. Their pricing is… Read more
reasonable. They kept me informed of the progress of my order and delivered on time. I am happy to recommend Jogia Diamonds to anyone in the market for diamond jewellery.
Jeweller of choice – It was a pleasure buying an engagement ring from Jogia Diamonds. Their website is comprehensive, easy to navigate and provides regular updates of your entire diamond purchasing journey. Yogesh's expertise and professionalism was evident over the phone while Nikhil's attention to detailed helped me designed the perfect ring to accompany the… Read more
diamond.
They are also the only jeweller which I came across that could provide me with detailed diamond analysis and light performance data which gave me the confidence to proceed with the purchase. Their pricing is also extremely reasonable and I would've had to spend much more money to buy a diamond of a similar quality and size if I went to a local jeweller in Melbourne.
I highly recommend anyone looking for an engagement ring to inquire at Jogia diamonds.
Engagement Ring – Yogesh helped me choose a really good quality diamond for an engagement ring. Yogesh has a great knowledge on diamonds and has been on the industry for many years. The diamond arrived with a GIÀ certificate Jogia Diamonds also sent their full cut report. The website provides great information to assist with diamond research. Nikhil was also… Read more
very helpful with the ring design after several design changes he was very accomodating.
The pricing is as very reasonable and transparent.
Not being in Perth I was hesitant on buying interstate but their communication was we assuring. The ring was sent via registered post which required a signature on arrival.
I had the ring checked on arrival through a certified valuer who agreed with all the paperwork provided by Jogia Diamonds.
I will be in touch for future purchases and will recommend Jogia Diamonds to family and friends.
Thankyou very much
Negative reviews
Terrible customer service!!!! – I decided to try purchasing a diamond online, then have it set buy my jeweler. After doing a considerable amount of research I contacted Jogia diamonds to confirm a couple of things. I wanted to ensure that the diamond I purchased through them would come with a certificate from an Australian laboratory, as recommended by Jogia on their website… Read more
(jogiadiamonds.com.au/diamond_education/buying_diamonds_safely_over_the_internet/). The representative I spoke to became aggressive, telling me not to ask questions like this, and saying that I should contact my lawyer instead of asking him. unbelievably rude service, I would never do business with this company.
Hi Quaintelle I do apologise for any offence you… Read more
Poor customer service, would not recommend – I have been trying to get a quote for ring through Jogia. I prefer to use email given my work hours. However after numerous emails back and forth, I am still waiting. I gave a rough estimate as to the cost of my centre diamond and simply wanted to know what the setting would cost. Now, approaching 2 weeks later I still don't have an answer. I was… Read more
told to select the centre diamond, but every time I selected one advertised on their website I was told it was sold (which begs the question why it is still listed?). When I finally selected one that was available I was contacted and asked specifics about the setting. When I finally thought I was going to get a quote... Nothing. Even if I do get the quote now, I'm sure the diamond I selected has now been sold and the whole process will have to start again.
I decided to get a quote through Jogia and if the quote was reasonable I would go ahead with the order. However considering they don't appear to want a sale, I've taken my business elsewhere.
I found the reviews on here favourable hence what I chose Jogia but I have not had a great experience so I would not recommend them at all. Easy to navigate website, option of contacting through email Too slow, diamonds listed on website that aren't available anymore, too much stuffing around to get a simple answer.
Hi hisiu21 During the past week (17/3/14 -… Read more (+1 reply)
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Its good except the customer service – I was choosing between a local website or an international one which is the no1. online diamond seller called bluenile. I decided to go local as the price on bluenile was cheaper but a 10-15% import tax apply which in the end makes it just as much. Jogia does not have as many models as bluenile but luckily i found one that i do like. So far, it… Read more
has been a transparent transaction between jogia diamonds and I.
The tracking system keeps me informed of the stages of manufacturing etc.
I still have to see if the diamond will be delivered on time.
So far, so good. The tracking system is a bonus and the degree of honesty when dealing on the internet was to a good level. The customer service can be seen as rude. The owner rarely greets you and worst, he cuts the phone on you letting you wonder if the phone conversation has ended or maybe it is still going. I had that many times and once, he was a bit annoyed when I tried to find clarification for a credit card fee.
Recent reviews
Awesome!! – Great experience working with Yogesh and Nikhil!! Yogesh helped guide me in selecting an amazing diamond and Nikhil helped bring the ring to life, while allowing for my custom design input. The ring turned out amazing and was a fantastic experience from start to finish. Thanks again to the whole team at Jogia Diamonds.
Amazing Experience – Normally buying a ring is a mammoth task specially when you are buying for your spouse, but with Mr Jogia's experience, knowledge, professionalism and in house wide range of selection made this task very easy for me. Thanks
ABSOLUTELY GORGEOUS! PERFECT IN EVERY WAY, Custom Ring – I had it custom made, It is a beautiful ring and it's exactly what I was looking for, I have nothing but great things to say about my experience. Yogesh and Nikhil was extremely helpful throughout the process of selecting diamond , ring design and delivery of it. The customer service was exceptional. Thank you guys so much. Show details
Engagement Ring – Hi Nikhil & Yogesh Just a note, we had our engagement party on the weekend finally due to all covid delays earlier this year. I wanted to thank you both, the Diamond and ring is amazing. It sparkles very nicely, and sits well on the ring. Have a good day. John Show details
Perfect pair of solitaire earrings – They have a wide variety of diamonds to choose from. Yogesh Jogia was very helpful to ensure I select the perfect pair of diamonds. Show details
Purchased a custom diamond necklace for my Mums 60th – A custom piece that came out beautifully at an exceptional price. Mum loved it and has not taken it off. Highly recommend! Show details
Outstanding Quality, Value & Customer Service – This is our second purchase from Jogia Diamonds, the first being my wife's engagement ring many years ago. Well Yogesh did not disappoint! I purchased my wife an amazing pair of flawless diamonds set in 18ct white gold Martini style earrings! Yogesh's customer service was second to none and the quality and value was outstanding!!! Show details
Godfather of the Diamond Industry – Yogesh; is one of the godfathers of the diamond industry in Australia. Sourcing quality stones worldwide, is a risk that can be mitigated if you use a professional; and few have a network like Jogia. I sourced and purchased my 1.5ct stone through them out of NY; via Perth for testing and then delivered to Brisbane. I’d recommend without hesitation and will be purchasing again soon. Jogia Diamonds; a name you can trust. Show details
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Amazing product! Amazing service – I live interstate so purchasing a diamond ring plus wedding bands without having the ability to personally go in and choose was a bit nerve racking. But the service and product and competitive pricing is impeccable. Would recommend to anyone. Will most definitely be purchasing future jewellery from them. Show details
Easily contactable & quick repliers with a friendly service – Was recommended Jogia Diamonds from a family member. Was previously a sceptic about purchasing diamonds online. However the team at Jogia Diamonds helped put my mind at ease 100%. They have diamonds on their platform ranging from top to bottom in terms of quality & price. I simply told them what I wanted to spend and what size I wanted.… Read more
Highlighted a few I had in mind & Yogesh got back to me very promptly with advice and which diamond he would recommend. I transferred 10% and he called the diamond in to do a thorough examination & make sure everything was legit.
Within 2 weeks I had the diamond.
I 100% have & will keep recommending the team at Jogia to all my friends & family.
High quality diamond and service! – Nikhil, Yogesh and team have been extremely helpful from the start to finish, providing me with professional assistance from diamond selection to custom ring design. The diamond was really beautiful. They were very communicative throughout the process and always there to help. I really appreciate their service and would highly recommend them to everyone! Show details
Beautiful earrings great service – I have received my special order on time. Really good quality, beautiful diamonds. Communication was really good, I was always informed what is my order status. Thank you. Show details
Excellent – Mr Jogia's service was excellent, he helped talk me through the entire process for buying an engagement ring. He provided several options and made it all simple to understand. I definitely recommend buying from him, outstanding expertise and professionalism. Show details
Princess Cut Diamond Earrings – After seeing an online review of Jogia Diamonds I contacted them about sourcing 2x 1 karat princess cut diamonds for stud earrings, for my 50th Birthday. The service I received from Yogesh Jogia was very professional & friendly. He followed everything up for me & found the best diamonds for us. We are very happy with my beautiful earrings & would highly recommend Jogia Diamonds. Show details
Wonderful ring – Nikhil and Jogia Diamonds were fantastic on price, service and quality. They made a wonderful engagement ring made and my fiancé has gotten constant compliments. Show details
Excellent Customer Service, Knowledge & Honesty – Yogesh was an absolute Gentlemen to deal with throughout my engagement ring purchase. His knowledge, recommendation, honesty and transparency helped me make the correct decision. Whole process was seamless, and can highly recommend. He sourced an excellent quality stone for me which I had set in Adelaide, in a classic 6 claw setting. My now… Read more
fiancé is over the moon with the final product and was extremely happy with her suprise.
I look forward to contacting you again in the future for further purchases of stones.
Amazing! Spectacular! – A friend asked I help source two diamonds for his wife’s 50th birthday. I contacted Yogesh whom I had known for over 30 years (my Mother had sourced several stones from him). Yogesh did not disappoint. He found the most spectacular pair of diamonds and then I worked with Jake designing the ear rings - the end result was nothing short of amazing.... Show details
Great product and great service – Very good diamond and great service. Much better value than other stores.. The diamond is of the best possible quality for the price. Would recommend them and will be back..Thanks again! Show details
Spectacular Diamond Ring, Amazing Service – I couldn't be happier with the exceptional service and product quality in this wonderful experience. Nikhil was quick to respond and helped make the process seamless and confident. I am from Brisbane so all interaction with the Perth store was via email and at no point was I concerned. I provided a photo of a beautiful ring I wanted to try… Read more
recreate and the final outcome was nothing shy of spectacular. My fiance and I (and everyone else) were in awe. Jogia came recommended to me by a friend and I will continue to do the same for people looking to purchase or create their dream rings :)
A diamond wholesaler who‘s invested in quality service – I cannot recommend Jogia Diamonds enough. I worked closely with the business’ founder (Yogesh) to find the perfect stone for my lady. He is a wealth of knowledge and wisdom! Show details
Beautiful rings, exceptional service – Last Sunday collected beautiful diamond ring and wedding band from Nikhil. Very prompt service. Exceptional website for diamond selection and ring design. Highly recommend Nikhil and Yogesh. Well priced. All costs were explained prior purchasing diamond. Final product exceeded expectations. Show details
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Hi CKX I do apologise for the poor service in… Read more (+1 reply)