JURA J Line

As good as you can possibly expect – The Jura’s grinder works to produce a very even result, so brewing strength and quality is the same every time. The foam is almost ridiculous in how fine and stable it is, so long as you use full cream. Skimmer milk results in a much lesser amount of foam, which only lasts a short while. This is not a fault of the machine, I just include it as an… Read more ·  1

observation. You must keep the Jura well maintained if you want great results, such as cleaning the grinder, milk and coffee feeders. The machine does this largely automatically, so there isn’t any excuse in not doing this, save the cost of the cleaning products, which I find very reasonably priced. My interest now is seeing how long the unit will last. My expectation, based upon how well it’s put together, is that this is a very durable unit and will last many years. My only disappointment is that generally the coffee at home is better than when I buy it in a coffee shop. Not much of a problem...

When it works it's good, when it doesn't it's bad – So glad we got an extended warranty. In 5 years it has just gone in to be repaired for the 6th time for the same problem. Just stops grinding. When it works makes a beautiful coffee but we must of got a lemon. Show details

Fantastic and reliable – We have had this machine for a little while now and I am a big coffee drinker (25-30 shots of coffee per day) and cannot speak highly enough of the machine. No machine is perfect but the pros for the Jura machine far outweighs the cons. Pros The quality of coffee is always determined by the quality of beans you use. That said the quality of… Read more

coffee that comes out of this machine when using good beans is as good as any high-end cafe. The machine is fast and while the setting up of presets can be a little time consuming initially, once done it is simple and easy to use each and every time. The output is infinitely flexible and when you have the milk fridge it is a one stop in-home cafe. It is relatively easy to clean and as long as you follow its directions, and if you clean it when required it will not miss a beat. Compared with other machines out there it is quiet and is non-obtrusive within the kitchen space.

Cons Let’s not pretend here - Jura machines are not cheap and some of the official Jura cleaning and filter products are a bit pricy. The bean hopper is a little on the small side to be honest which means if you are a heavy user as we are, requires regular topping up of beans. My biggest gripe is when using the ground beans top loading function, if you use a flavoured coffee, even after cleaning, there is a residual taste which takes 3-4 shots to clear. First world problem, but has stopped us using different flavoured coffees in the machine.

Overall thoughts Without doubt the Jura machines are one of the best on the market and when speaking to a repairer for our previous machine he hated Jura because they never came in to be fixed. The coffee quality that comes out is cafe quality and while the price is high, you get what you pay for. I wouldn’t think of using anything else now that we had a Jura.

Excellent machine. Great Value for money – I felt that I needed to write this review after reading some of the negative ones and just shaking my head in amazement and wondering what planet these people are living on! I have owned Jura machines for about 10 years now since I first purchased a used Z5 on ebay. I did a lot of research before my purchase and Jura was the machine consistently… Read more

recommended. So, at the time I couldn't afford a new one and decided to buy a used one. The old Z5 is no longer but now I own a J9.3 and a J6. I bought the J9.3 about 2 years ago and am very happy with it. The quality of the brew and milk froth is amazing. The colour display is a good size and can be customized. If people say that these machine can't make a good coffee I would suggest looking at the beans you use. Milk froth for cappuccinos is perfect. Yes, the temperature is not scalding hot, but I don't know many people who like to burn their mouth every time they have a coffee. The machine is super easy to clean and maintain, you don't need a university degree! Overall, the J9.3 is a stylish and well designed machine, which if looked after properly, will give you years of great coffee.

Jura J9 review – The coffee maker is really cool! The article https://milkfrothertop.com/jura-j9-review/ inspired me to buy. The coffee drinks are really delicious. The only negative for me - is not suitable for small countertops. Show details ·  1

Can't get it serviced in Sydney – After a recent cleaning cycle the coffee went to the grounds receptacle. I have been advised that I have to get it to Newcastle & back to Manly (Sydney) .....If that had been the case when I bought it, I never would have bought it. Most other machines can be repaired locally or the company provides a free pick up & delivery service. I will never buy another Jura product again. Show details

Love it! Couldn't live without it – Great product, all in one machine. Easy to use, start up is quick, love that it grinds beans, very easy to clean. Small enough to comfortably sit on the kitchen bench. Easy to preset own preferences. Only compliant would be that it doesn't heat as hot as I would like but that's no big deal. Absolutely love the machine, is saving us heaps of money on our daily coffee.  Show details ·  1

Making Froth is a matter of luck – I can not understand why Jura is having such a clumsy milk Froth system! To get a dissent foth almost impossible, more failure than success! Stupid no name 1/4 price espresso machines will much better. I think it is a shame to Jura to sell such machines. I hope somebody at your organisation will redesign the Milk Frothing unit!  Show details ·  1

How to get the coffee you want – Imediately after using, clean milk system (P button) clean water will suffice , cleaning agent every 2nd or 3rd day. Each day before 1st cup remove rubber piece on milk frothing unit (on top just behind dial). Rinse in warm water squeezing tip (if this tip is not clean your coffee will come out cold & flat).lastly sit milk container on a stand… Read more

between 12cm to15cm high. Since using this method I have great coffee every time. I have two machines early J9-3 (nearly two & half years old) plus later model one year old I keep at my friends place. Enjoy your coffee

Great machine! – Purchased 11 years ago,never let us down. Great coffee, easy to use & cleaning is very simple Handles a crowd quite well. I found customer service very good when it came up with an "error" and it was a minor problem.(just had to unplug and plug back in and was OK. Milk frothier also works great. Hope if it ever dies we can replace it with one as good. Cheers  Show details ·  1

Jura is not worth the trouble – I got a Jura J90 for Christmas 2017. My biggest complaint is the customer service I received from Jura themselves. I ordered two small cleaning products, less than a pound total weight. The only option I was given for shipping cost $20. When I researched this shipping option through fedex, it only costs $10. It has been 11 days and the… Read more

package still has not arrived. The Jura people themselves are incredibly rude and unhelpful. My wife spent $2,300 on this machine so to be treated like this off the bat is ridiculous. Also, as noted in other reviews, the milk does not get hot. Not even close. It is luke at best. I don't mind this as much but for my wife who loves her lattes extra hot, this machine falls way short. Put all this together and there are better options for you money out there.

Disappointing in so many ways – Well I don't think I have to comment on the temperature of the coffee, never hot, just warm. We resort to pre heating the cups to very hot with boiling water before making a coffee. And it does run out of water half way through making a coffee and the adjuster for the grind is just plain nasty, agricultural would be kind. We purchased with a extra… Read more

3 year warranty which ran out just before it packed up. Jura were very helpful with a complete overhaul of mechanicals for $290 Australian dollars, we took it to their authorised dealer. They guaranteed to have it repaired and ready for collection within a week. One week two days later, I rang $760 for a new display only and the repair was void because there had been vermin in the machine. I explained nothing was wrong with the display and it was there as discussed because the grinder was spinning but not grinding. I collected the machine rang Jura with a complaint and bought a special key online to be able to remove the special screws that are there to prevent access. Pulling the thing apart was not a 5 minute exercise. The brewer group was filthy with jammed up coffee, and very difficult to move. A full strip down and clean solved that issue. Cockroaches, flys and a gecko had been running around and defecating inside, the sensitive parts such as wiring were fine and all the circuit boards were pristine. But to be honest for 5 years in Australia it was not that bad. But the worry for me, we have been drinking the coffee in a environment where insects and small Animals had been crapping. And how could you design a machine with huge openings allowing these insects and Animals to enter the machine with no barriers or preventative measures to stop this at all, I think a health risk? Back to the grinder, definitely a disconnect between the gearbox and motor. As it was definitely faulty I proceeded to rip it apart to determine the fault. The fault was in my view inevitable, guaranteed to fail, the gearbox has about a 45 to 1 turn down ratio, achieved by multiple layers of gears packaged in a injection moulded gear box. This gearbox has gear teeth moulded around the circumference of the internal sections upon which layers of plastic gears rotate. Three plastic gears rotate on the primary gear on the end of the motor, all 3 of these gears had stripped their teeth. Just not up to the job and I would have thought for the price we might see some steel gearing and a sheer pin in the event of a foreign body in a coffee bag jamming the grinding mechanism. Do I buy the motor and gearbox or is this machine at the end of its designed life. The term throwing money at it, is this trying to make a silk purse out of a sows ear. A decision to be made.

Can’t live without it – It makes perfect cappuccino, flat white - haven’t tried other fancy coffees yet. Taste just like cafe coffee made by a barista. Easy maintanance - it cleans itself when needed and instructions for making coffee and cleaning is so easy - just follow the instruction on the digital screen. It’s a very price coffee machine but worth every cent. Love Love Love it!  Show details ·  1

Bloody brilliant!!!! – Bought 11 months ago and feel in love with how easy it was to use. The front screen was faulty and the customer service we received was fantastic! Machine was back to us within 7 days with a new screen. We are an extremely busy family of 6 and this machine has made life so much easier. We could never go back to what we had prior.  Show details ·  1

Coffee Machine – Love my coffee machine, so easy to use, with a touch of a button my steaming hot coffee is ready for me. Like always it does come down to the coffee you purchase to you but we make sure we always have one we like. The only complaint i seem to have is when its my turn to make the coffee, the water needs filling, the beans need filling, the container needs emptying.  Show details

Jura Impressa J9.3 - 6 Months in and Loving it – Purchased this machine 6 months ago. Also purchased the cup warmer (as an additional indulgence). I am not a big coffee drinker, maybe 2 cups a day, but I do love good coffee. This machine does not disappoint, regular coffee, expresso, cappuccino, latte macchiato - all are wonderful with enjoyment derived from every sip. With regard to the… Read more ·  1

ongoing issues I've read concerning cold to warm coffee. On any "straight" coffee setting, this machine delivers a hot cup of coffee, I have not experienced any issues there. With the milk based coffees, I've noticed the first is warm to hot. I call this my "drink right away" coffee - which suits me in the morning when I am in a rush. I make another for my travel mug for the drive to work, and the second is quite hot. Friends and family could to believe I would spend this kind of money on a coffee machine, but when they come to visit, I spend most of my time making coffee for them - they tell me I make the best coffee they have ever had. It took me about a week to fiddle with the grind settings - it now is perfect and I have not changed it. I've used the pre-ground setting and same results as the grinder setting - a great cup of coffee. Cleaning and maintenance do not take much of my time, I follow the Jura's instructions (and use the filter option) and the machine is running like the the fist day I took it out of the box. All in all I am a fan of this machine - I do admit, it has spoiled me for coffee, as when I get one elsewhere, I can barely drink it.

Great machine – Just bought one and it is absolutely fantastic. Makes better coffee than anywhere I have tasted. You must have a dud. t took me about 1 week to set it to my liking and now it works like clockwork. I warm the cups before making the coffee which is the recommended way anyway.  Show details

I expect far more from a $3000 machine – Soooo disappointed with this J9 coffee machine. My first issues started 3 years ago when the water tank ran out of water for the first time. Hang on, how is that possible with a $3000 machine you ask, surely it warns you before it runs out? Nope, it just runs out mid coffee! Then, that little CHEAP plastic adjuster for the grind just never… Read more

felt right. Yep, only ever adjusted it as per the user guide, whilst it's griding. But I can tell you, it feels like it's broken from day 1.

And the number of times i've had to clean coffee splatter from the front of the machine and my kitchen bench is more than I can count.

Now for the biggey! I ran a clen over the weekend with the pricey Jura cleaning tablets as recommended and as I've done every time since I bought the machine and now, the machine produces watery coffee. I fact the grinder just doesn't sound right. I thought, maybe I'll try to adjust the grind (yes yes, while it's grinding). Guess what? That adjuster is jammed and won't budge. I have no idea what to do! $3000 every 3 years is not good enough!

So, I had a Saeco fully auto machine that we bought 2nd hand after it had already made over 10,000 coffees. We used that at home and managed to make nearly 5,000 more and it finally started to play up. Lasted well over 7 years! My sister took it and had it serviced, 3 years later and it's still going!!!

Never again will I buy a Jura!

waste of a lot of money – totally useless I wonder why it was dis- continued coffee is just cold should not have to put it in a microwave to heat up company less than helpfull the company does not appear interested in accepting any responsibility for this machines failure I have asked them what temperature coffee should come out at from the machine so far they have not bothered to inform me  Show details

Perfect – It is good and professional machine It makes you very nice coffee and provides auto button for making some popular coffee such as cappuccino and latte supper easy! You can also create your own coffee like flat white and mocha by simple press the milk system and coffee system It comes with a small fridge that you can store your milk in which makes it easy and convenient to create coffee  Show details

JURA J9.3 – I will never ever purchase another Jura Coffee machine or any Coffee machine that is locked down with special oval head screws so that the Brew Group can't be manually cleaned. If you own one of these machines, likely the coffee is bitter. It is bitter because there will be heaps of mouldy coffee and cleaning chemicals spread through the grinder… Read more

and brew group. The cleaning consumables that are sold for these machines do not clean that crud out of the machine which can only be achieved with 3 or 4 hours of stripping the machine and manually cleaning. I performed this operation on my approximately 2 year old Jura and replaced the Brew Group. 4 weeks after doing this I stripped the machine again to find that there was a good layer of mouldy coffee around the brew group that would have been dropping bits of sludge into each coffee.

Luke Warm! – I too have had the same experience with the Jura 9.3 and on the hottest setting..once I have added milk I must heat my coffee in the microwave! Nothing made a difference. I have heated the milk in the microwave first then added the coffee made on the hottest setting and still it's not what anyone would consider "HOT!" Disappointed is an understatement considering the expense of this unit.  Show details

Wish we had never bought it! – This is our second Jura as we had the last one in daily use for over five years. We have had this for a few months and have great difficulty producing a good coffee and it needs continual cleaning with expensive solution and getting a nice hot frothy coffee is very time consuming. The correctly ground decaf coffee often goes straight through the… Read more

machine which says there is not enough coffee in the machine. We then have to empty it and keep trying and end up with a very expensive coffee eventually. Very very disappointed and wish we had never bought it! We should have been told that about the amount of cleaning it required before purchase. These are not cheap machines so is it too much to expect that it would produce as good a coffee as our last machine? Gone back to drinking tea instead and left my husband to struggle for his coffee on his own.

Coffee not hot! – Bought our Jura micro 90 recently and although we have adjusted to high temp for all coffee options the end product is a Luke warm coffee, yuk! Also find the regimented self cleaning regime to be extremely annoying and unnecessary!!! I am hoping that there is a solution to our issues otherwise we will be seeking our money back.  Show details

Words can't describe how much I love this machine – This machine I brought new high price but you get what you pay for,almost 6yrs old now 11000cups of coffee not a single fault,just got first service,very simple to operate,cleaning is a breeze it is best value I've ever spent.Im in love.  Show details ·  1

Grounded coffee all over – 2 weeks after using the machine daily, i got an message "error". i pulled the tray out and on both layers of tray, there was about 1/3 cup of fresh grounded coffee on each. Under the trail was another 2-3 spoons of unused coffee. I clean out almost 1 full cup of unused grounded coffee. i am about to return the machine and use my old Krups, a… Read more

german make, combo coffee maker, until i find another brand.

Sorry to depart from this machine, when i had only good words from my friends that use Jura J9 or something like that.

Brilliant machine – Extremely happy with this super reliable machine that makes a great coffee. Milk is always very hot and we've not suffered this problem described in some reviews. Quality of coffee is close to a professional machine. Customer service from Jura is also outstanding. Highly recommended. Very happy with purchase and when this one dies will definitely be looking for another Jura.  Show details ·  1

Very happy with the J5 – We have had this machine for approx 11 years & could not fault it (purchased from new). We have only had it serviced 3 times in that time for about $300 per time (Perth). The biggest pain with the machine is the empty grounds wont go off sometimes. have cleaned, emptied 3/4 times over & still dose not go off. Even so, after 11-12 years of fabulous… Read more ·  1

coffee, hopefully another proffessional clean & service will fix it. Even though this model (J5) is now discontinued, I would still buy another Jura. Motto, you get what you pay for.

Coffee is not hot! – I just purchased a Jura J90 and am very disappointed. I don't have to have my coffee super hot but this is barely hot. Had my girlfriend over just to make sure that it was not just me and she thought that it was not hot enough either. Unfortunately, it will be going back to the retailer soon.  Show details

Very Robust Machine with a bit of Tinkering – I have had my Jura J9 for 4 years now and so far had no problems at all. I always find that when it makes the second cup its always better than the first. Better crem'a and as I like my short black hot you can adjust the temp to HIGH.I have read some reviews on here saying that their coffee is just warm, if you let the machine warm up say 10min… Read more ·  2

you'll find you will get a hot cuppa as long as you have adjusted the temp. The machine is robust enough to take on a party of people and is very consistent. Just make sure when your making a cappuccino that you test the milk frother first to make sure that's its frothing. If not, then adjust and rotate the dial again and it will froth the second time. Make sure you push the rinse button after so the frother wont block!. Overall, After some practice and getting to know your machine it's an easy thing to use but make sure you clean and rinse the machine afterwards and use filtered or R/O water even better, your machine will love you for it! "If you look after it, will look after you"!..SCORE: 7/10-Reliabilty -Coffee-7/10 Clean 7/10

Very Disappointed with this Machine – The Jura Impresa J9.3 doesn't work properly and the manufacturer dis- owns its product.I recommend to any lookers to keep away from this product it's not worth the hassle. We have had nothing but trouble from the first day. It doesn't make a good coffee and has not lived up to the hype that Harvey Norman said at the time of purchase.  Show details

Very Disappointed – Had trouble with milk not warm enough but this was resolved, trouble now there appears to be no adjustment to the type of foam and I end up with a 2cm head on my flat white!!!!!!!!! Advice is by Delonghi if you want adjustment on milk. A very expensive mistake!  Show details

When it works it's just ok – First machine we purchased failed straight out of the box, sent it back to wholesaler and it was replaced with a new machine which worked ok and provided coffee on average as advertised, that was until until about four months ago, now won't supply water through machine to grounds and just stops pumping and wants to refill the water system every… Read more

time, even though water jug is full, milk frother works properly. Wondering if anyone else has had this issue. Have to choose black coffee function separately and on average we get one cup from four or five attempts every time, costing a fortune in beans. Changed the settings to coursest grounds possible thinking it was to fine, cleaned and descaled numerous times, removed filter etc. no joy? If I had my choice again would not have bothered and gone for another brand.