Jura Impressa Z9

Pretty terrible! – We have had this coffee machine in our workplace for about a year and a half. From the beginning this machine has exhibited problems. The milk canister does not stay cool enough and countless times we have to throw the milk out because it goes off. The turn dial does not register, sometimes it will even go backwards when its being turned forward.… Read more

The milk does not froth unless we manipulate it manually while the milk is coming through. The biggest flaw I think is that there is no indication when the water is low. The machine just simply runs out and you are left with half a coffee. Highly disappointed with this machine!

Very simple to use – We're not very technical minded and wanted a coffee maker that was simple to use and always ready rather than having to set it up for every use. The coffee taste very nice and is slightly hotter temprature than what we expected it to come out with. The only thing we picked on is how short the power cord was  Show details

Z9 Part of the family – My Jura Z9 has been with us now for over one year. Helps me start my day with a Cafe Latte and in the afternoon perks me up for the school run and evening madness with an espresso. I am very fussy with my coffee and I get my beans directly from a Melbourne roaster. Very easy to use and maintain. We would make about 6 coffees a day and more on… Read more ·  1

the weekend when friends come to visit. I do not hesitate recommending this machine. Money well spent.

Great Coffee – Great machine for coffee. I did want to get a fully manual machine but my wife wanted a fully auto one so we got it second hand from Cafe Corporate. I can't complain... it is simple and easy to make great coffee. The Jura lets you know when it is time to clean and change the water filter, which is easy to do.  Show details ·  1

Good Coffee Every Time – I've had this machine for over a year now and the coffee tastes great every time (as long as you get good quality beans, of course). The machine is easy to use with the colour screen display and the milk frother works really well too. It can take a little while to clean but if you rinse the machine after each drink you make it makes cleaning easier later.  Show details ·  1

Perfect each and every time – Jura is just the best coffee machine I have ever owned. It has all the options for a great freshly ground coffee. It cleans itself and looks great in a minimalistic kitchen. I have adjusted the grind and amount of water used to brew my best tasting coffee. Lasts a lifetime  Show details ·  1

What service! – Was recently given a good 2 yr old Jura I was having trouble working it out so took it to my nearest service centre in Myree Perth. To say the service was awful would be kind. The attitude was "there simple to use" No we haven't got time to show you how it works! Ring the 1800 number! It's probably obsolete anyway! Moral of the story... don't buy one if you want any help once they have your money.  Show details

Love this machine – Having had a Jura Ena 5, I upgraded to this fully automatic machine and I absolutely love it. It makes great tasting coffee, is super easy to use and no problem at all to clean. It's good build quality and looks good on the bench! Id highly recommend. If only servicing and repairs to these machines wasn't so expensive... that's the one downside.  Show details ·  2

Great coffee everytime – This machine replaced an older Jura replacing a machine stolen during a burglary. Again a very reliable machine that is fully automated and very easy to use and clean. In summer I run a double espresso and put it in the fridge overnight, so then I can have the best iced-coffee in the morning by just adding full cream milk. I miss that when I travel.  Show details ·  1

After sales service disappointing – Phone Jura no one bothers to get back to you. Phoned a week ago and still no one has phoned. Disappointing to say the least Machine only dispensing half cup one time and then proper cup the next. Left messages for WA state manager and HN to praise them no one bothered to reply.  Show details

Milk not hot enough – Easy to use coffee tastes great. Machine Easy to clean. Finding coffee luke warm. Have changed setting to hot and still not to temperature it should be? Have heated cups. Still need to microwave coffee. I have coffee thermometer and not reading temperature a coffee should be. This was an expensive purchase. Can the temperature be adjusted somewhere else?  Show details

Wonderful service – Hi please pass on my thanks to Nerrida for the wonderful service nothing was a proplem for Nerrida very pleasant and understanding all she had in mind was fixing the proplem with my z9 coffee machine well done Nerrida you are a great asset to Jura and a pleasure to bussines with errol  Show details ·  1

Jura z9 frother shocking want froth – Hi I purchased a new Jura z9 coffee machine from HARVEY Norman on Thursday 04 August 2016 I was looking forward to my new machine as I have only purchased ever Jura coffee machine for the last 15 years and never had a proplem .this z9 machine is terrible tried making coffee won't froth and the coffee is terrible I have tried all settings but still… Read more

the same proplem up to this point in time I have believed Jura had the best coffee machines on the market.and I would still like to continue using Jura coffee machines mybe I just purchased a faulty machine I just hope that for all concerned we can fix the proplem and Ali will be happy that would be the best outcome for me cheers Errol

Cold coffee poor froth – Have used another brand of machine for years but we tasted a cup of coffee in store. We got excited waiting to move house and have this u beaut machine with pride of place on the bench. Unpacked and cleaned machine switched it on and made our lattes. How sad. Cold and little froth. Upped the coffee volume. Still no good. Feel we have paid for a dud and can't get money back.

Cold cappuccinos – I brought my new coffee machine today I have had 2 delonghi over the years and loved them so today I thought I would try the Jura brand. The machine looks very nice and it makes nice coffee but they are cool and I need to put it in the microwave for 20 seconds to get it a bit hotter I'm very disappointed at $2500 I expected better. And I never paid over $1800 for my other machines ☹️

Excellent – Really happy with our Z9 it's great value for money as we spend less getting coffee when we can have it at home and it's easy to use because it's full automated . This our 2nd Jura coffee machine and wouldn't get any other brand .We gave our S9 to our son and it keeps on making good coffee.  Show reply

Jura coffee machine – I had a lot of trouble with this coffee machine but have now had a replacement of a model up and it is absolutely fantastic. Jura coffee machines are the best. Just don't get a white elephant and if you do, thankfully Jura are great to work with and will do their best to help you.

Really Good Coffee, but Milk Frothing Terrible – We have had this machine for a month, and really enjoy the beautiful coffee, but the milk frother is very temperamental. sometime it will work perfectly and then for the next 10 coffee, dreadful, and you have to chuck them all out they taste so bad. I would have thought for paying a price like this one, we would never have a problem, but… Read more

unfortunately i think I am going to be wrong. Another downfall, it can only do one thing at a time, our old machine Saeco Royal had a twin boiler and could do 2 things at one time. Also for some unknown reason the drip completely fills with water, even though i always have a cup there when rinsing and for all the drips.... not sure why this is. Overall, good machine, but not really worth the high price. It should last for many years to come, but see who we go.

Beautiful coffee with absolute ease – We spent a lot of time debating a manual machine vs fully auto. We wanted convenience but without compromising taste or quality. The Z9 covers both aspects very well. Super ease to use, clean and maintain. Just about everything is customisable. We buy high quality beans for a local store, and I see very little desernable difference between what… Read more

they make me in the cafe and what I make at home with my Jura. Certainly a pricey machine, but we got ours on sale at the launch which got me over the line. Having now had it for a year I can see we'll get good value from it. For those who are used to extra hot coffee be mindful it doesn't quite get there, but after adjusting a few settings it suits my liking.

Great machine making great coffee – I have enjoyed my machine which makes perfect black coffee the milk style coffees are also very good but a little luke warm . But that is how they are drunk today. I like mine HOT. I have found after 5 years the machine which is serviced regularly does not switch off when I turn it off and hours later I can hear the machine rinsing itself. Why this machine has a mind of its own I would like to know, it must have an electronic problem.

Awesome coffee machine!!! – I had a gaggia titanium for over 8years & loved it. I kept getting it fixed however finally decided to pull the plug after the electronics died. Checked out the reviews & found the other 2 brands had lots of negative feedback. I visited local Harvey normal store to see if they would demonstrate it. They ran Jura who arranged for a rep to come out.… Read more ·  3

Very good service, even HN staff impressed with the service. Bought it that day & absolutely love it. Lot of money but well worth it for that perfect coffee Fully auto & hot coffee Price, but you get what you pay for really. O & Roger didn't come out of the box.

10yrs later it’s still going strong & hasn’t missed a beat ♥️

A great coffee machine with one small flaw – Our first coffee machine, makes a smooth, perfect temperatured latte and a hot espresso with a beautiful crema. They are the 2 coffees we make the most however there are so many more options if we would use them. The two small issues is it doesn't have an ON timer (to have it ready to go when we wake up), which I wish it did, and you can't… Read more

manually froth milk (so you can burn the milk) for a really HOT coffee (which the Mrs likes) but I like it how it is.

It is easy to clean, but you have to maintain that cleanliness.

We went through DeLonghi, Saeco and this one at the shop and this gave us the strongest coffee, with the nicest textured milk.

We've had it for nearly 5 months now and they are the only negatives I can think of, apart from that its made a coffee that is much nicer than an average cafe. Quick at making coffee due to the twin boiler. Customization is available for strength, milk, temp etc. Nice looking. EASY TO USE. No timer. No manual frothing.