JURA Z6 Aluminium 15134
VerifiedMPN: 1513425 reviews
- Daily
Jura took the stand – I have changed this post to good as the problems I had were not with Jura but there 3rd party repairer, once Jura discussed my problem with me and spoke to the repairer they took it upon themselves to make good the issues, the Jura Z6 will be picked up, taken to Melbourne and repaired free of charge, this is why I originally bought Jura, first class, Show details · 2
Fantastic Coffee – The z6 is a great coffee machine, the coffee is so much better then the coffee shops. I now begrudge paying for terrible coffee. It is an easy no fuss process. Highly recommended. Show details · 1
not worth the money and headaches – started with a J6 which was sent back as grinder packed up after a few months , got it back, ok for a while then started leaking, got fixed, started leaking again, the machine its self was fine easy to use and made good coffee, we were told by Jura that we had made to many coffees on it approx 3500, they advised we need a commercial grade machine… Read more
the z6 which was the cheapest, we traded our old J6 in, against one, with the 1st one it ended up going back twice for leaks, then went back for error 2 msg ,which when my wife rang Jura she was told to blow a hair dryer on it to warm the machine because it was a cold day, cracked the crap at service center, and got given a replacment Z6 which was a demo, this unit we seem to spend more time cleaning than making coffee, coughs and splutters and blows steam instead of milk giving only half a cup, it has made 1750 cups and calculated, cleaned milk system every 6 cups, it evens blows steam and splutters when cleaning, its quite noisy so in 2.5 years we are on our 2nd failed Z6
after purchase support – I purchased this a and loved my Jura. I cleaned it as per instructions with the incredibly expensive unavailable in Tasmania (requiring postage costs and they are weighty). I stocked up when I went to Adelaide. Sadly shortly after this, I accidentally knocked the spouts and they broke off. I can no just get the parts to replace. I have to… Read more
pack up the machine and send it to the mainland of Australia. A huge cost. Which I can not afford. So now I have my useless Jura Coffee machine which has been sitting here for a while. As I am reluctant to throw it out. I also have so much cleaning products sigh. It is one thing to buy a product costing thousands of dollars to have no access to after sales service without costing a fortune to send to be fixed. It
Dear Life in Tasmania, we have a service centre in… Read more (+2 replies)
Not worth the money i paid for it – Purchased March 2020 on a Saturday, arrived dead never worked. Had to send to service dept to be fixed. Three days later it arrived back, sadly milk frother is rubbish and spends 90% shooting steam instead of milk. Jura replaced the frother components which made it better 20% failure now. After a few hundred cups its back to its old tricks of… Read more
shooting steam 90% of the time. Sent it for service again all fixed. Shoots steam 60% of the time now so it improved. My next gripe is temperature, water heat highest milk temp 8 and makes coffee in the region of 55c, even boiling the kettle and pre heating cups makes very little difference. If i make a coffee shop then a hot milk fill temp is a lot better. Sadly this has been a waste of money. Our last Jura machine still going and works great after 10 000 cups..
Dear Unhappy sonny user, We are so sorry to hear… Read more
Crap crap freaking crap – For the love of coffee if you read this do not buy the Jura z6 or any other Jura for that matter, mine didn’t even last 2 years, paying $3,000 I would expect it to last at least 5 years, and I maintained it very well, after packing and unpacking the coffee machine several times for repairs I got it replaced after it died and the next one didn’t… Read more
even make one good coffee so that was a piece of shit too. Jura is a company that only make coffee machines and they couldn’t even get that right which is a shame, I don’t recommend buying these coffee machines no matter what the salesperson says or what any other reviews say because you will be disappointed especially for the damn price you pay for it, I made a mistake, please don’t do the same you will regret it. The swiss don’t know how to make coffee or coffee machines. GO ITALIAN.
Dear Scemo S. We are so sorry to hear about your… Read more
Best Coffee Machine I have purchased – I enjoy my coffee and have in the past purchased many machines predominately Delonghi (five at the last count). The machines never achieved the goal of a cafe espresso machine. I accepted it as a fact of life as I not only couldn’t afford the espresso machine but also had no space. My problem with the Delonghi machines was the breakdowns and the… Read more · 1
expensive repair. I gave up on the service centre and my son took on the task of repairing them if possible and giving them away to another home.
After the last machine broke down (not an inexpensive model) I looked at the alternatives. I purchased a Jura Z6 and have been blown away by the ease of use and the quality of the coffee. It is equivalent to a Inner City Newtown Cafe!
I have never owned a Jura before so I can’t compare,however, the Z6 has PEP technology that maximises the extraction from the coffee beans. Why did I wait so long to buy a Jura. They prove that non commercial machines can make cafe quality drinks!
Coffees can be ordered via their phone app and any milk coffee drinks are as great as a cafe.
I have removed our electric jug as water for tea is produced faster and at the right temperature.
What a machine – Just upgraded from our Z5 machine after 9 years of continual use to the Z6. Amazing coffee and so easy to clean. We were so happy with our old machine but the advancement with this was certainly worth the change. Couldn’t be happier Show details · 1
Why is my coffee almost cold- it’s on high water temp!? Clean the milk line? I haven’t used it! – I don't understand why my coffee is not hot. I googled it and videos tell me to have a hot kettle of water ready and add a splash. Seriously? .... for $4k I have to make my coffee like instant coffee? I don't think so- absolutely not- that's crazy!. If I don't find a way to make it hot ( is on HIGH), it will be returned for that reason. We do not… Read more
drink warm coffee here. Comes out warm and within 5 minutes it's a cold drink. Not right. How embarrassing to server cold coffee to guests. Can't do it. :( Love the machine otherwise, but not worth the $ spent if not hot coffee. I have never had this issue with other brands. Back to them I’ll do I guess unless someone tells me how to make an enjoyable HOT cup of coffee.
Oh, and why is my “ clean the milk system “ message on and I haven’t even used it!!?? Owned for 3 days! ???? Thanks. DKR
Repairs – Had to send it back for repair during warranty. Now I am having to send it back a second time at a cost of $345. Two months out of warranty. This should not happen with a machine that is this expensive and this soon. I gave my old Miele to my son in law that is now 5 years old and it has never had a problem. It was much cheaper. Show details
Great Coffee Machine – We were so frustrated doing research on Coffee machine , and we came across Jura Z6 (pronounced Yura) and we do not regret at all, this machine is automatic, does everything for you, also reminds you of cleaning milk section. Very easy to operate, plenty of options, to strength, quantity you change according to your needs Show details · 1
Great Machine – Finally worked up the courage to spend the extra money and replace the De'Longhi after several issues money well spent, got the milk fridge and Harvey Norman through in the cup warmer as well. Just one criticism is that I can't work out how to delete the custom settings I made while adjusting to the way I like it so I have multiple labelled the same there need to be a delete on the custom setting. If I am missing something please let me know Show details · 1
JURA Z ..... SO IMPRESSED – The best of coffee machines ever,,purchased from David Jones with a 4 year warranty. So easy to use, cleans itself. I purchased the milk fridge (optional extra) . In the beginning had issues in setting it up the way we want it so now just one press of the button. Show details · 1
Find out how JURA Z6 Aluminium 15134 compares to other Fully Automatic Coffee Machines
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Great machine But – II purchased this machine along with the cup warmers & milk cooler Jan 2018. I have gone into expert mode and adjust the temp of coffee, milk, froth to high, but the coffee is just not hot enough. You would think this would be something Jura recognizes as a problem with most of these machines currently on the market. So why after a week am I… Read more
dealing with this problem after spending 5K? Come on Jura, this is basic stuff, people like their coffee hot!
4 faults inside a year! Not fit for purpose – So after initially being very impressed with the machine we've just returned it after 12 months for a full refund given the number of different faults. Firstly the machine heating unit failed so it thought it was struggling to heat but was actually overheating the coffee. Since then it intermittently doesn't recognise the drip tray has been… Read more
replaced, one of the grinder lights flashes on and off and the final straw was it kept jamming during the rinse cycle and powering off. Turn the machine back on and it rinses fine. Totally not acceptable so returned it this week.
The little things that bug me – Great looking machine. Replaced my S9 Avant Garde that I had for 10 years. Great selection of drinks. Foam isn't as hot as I would like, but I will be getting the cup warmer soon. Here is my complaint, even though it doesn't affect the workings of the machine at all. The water container had a sticker attached to it which said "Intelligent… Read more · 2
Water System" or something similar to that. It was not a sticker that you would want to keep on your NICE looking machine, so I removed it. This left a film on the water tank that is clearly visible and detracts from the appearance of the machine in my opinion. I tried to remove this film by cleaning and Goo be Gone, but nothing has removed it.
I called Jura and complained about this. The first person I talked to was rude and sarcastic and should not have a job in a call center. He said the sticker is supposed to stay on the machine and if I removed it that's too bad. They won't send me a new tank because this tank is still functional.
I asked him if the machine came with a scratched up platform for the coffee cup, would you replace that. He said more than likely they would because it shouldn't be scratched when you buy it. I said the tank shouldn't have a film left when you remove the sticker.
I ended up hanging up on him after he said..."That's too bad sir...you screwed up and I guess you are stuck with it."
I called again a few minutes later and got someone who at least said they asked the manager about replacing the tank and he said they couldn't do it.
Makes me want to break it while it's still under warranty so I can get a new one....but it would probably still come with the sticker attached.
That's my rant.......love the machine but I think their customer service on this matter left a lot to be desired.
Very over this machine – We have had our machine back around a week from being fixed and tonight it has come up with Error 8 then shuts itself down for a machine that should have very few issues and prompt you when it needs to be rescaled we seem to have got a lemon not what I expect for the amount we paid So very disappointed Show details
Dear Bel, I am so sorry to hear about this issue… Read more
Z6 machine Error faults – We purchased this machine in October 2016 we turned it on Thursday morning for Error 8 to appear then Error 6 I called the 1300 number and was advised they would email me some troubleshooting ideas as I was at work at the time yet if I google Error 6 or Error 8 on you tube it says the machine needs to be returned to the factory so I wasted a day… Read more
in arranging this I have re called and am now waiting s collection time I am disappointed given the amount this machine cost I am praying this is just a one off and will be fixed ASAP
Love good coffee ? buy this machine – Bought this machine this week as an upgrade from a different brand machine. The Z6 makes excellent coffee. Matt from Harvey Norman and Annie from Jura were very helpful. Annie's knowledge of the machines and ability to demonstrate how to get the best performance out of this machine is excellent. It is easy to clean and maintain and once I… Read more · 2
adjusted from the older machine, this Z6 is very easy to use. After sales service cannot be faulted. It is good to know a phone call for help can answer any questions I have.
The best i have ever had – Had numerous coffee machines over the years the best so far is the JURA Z6. You can control every facet of creating great tasting coffee with just the turn of a dial. Using the recommended cleaning products I have no problems with great tasting coffee I like very strong coffee. Easy to clean it reminds you of when to clean. I broke the spouts was… Read more · 1
fixed under warranty, great service.NEW..NEW...NEW.... sent in for a service fault on return the CARRIER had used it to play with the SOCCEROOS. sent Photos to Jura and it was replaced with the latest Z6 that has an iPhone app that allows me to leave a cup/mug under the spouts dial up my favourite brew and bingo I get a hot brew. Absolutely great service from the Girls Thankyou
Fantastic Coffee Machine – Had my Jura Z6 for about a week now previously had a Nespresso & I can honestly say the Jura z 6 is fantastic. The coffee tastes great. Wished I had purchased it sooner. It makes beautiful coffee & is so easy to use. Jura customer service is exceptional had fantastic communication with one of the managers called George. I would recommend this coffee machine to anyone that is serious about coffee as I am. Regards tracey Show details
Dumps dry coffee – My Z6 is just three months old. It worked fine till Xmas then started intermittent major faults. a, Grinds coffee then dumps dry coffee in bin b, Produces no coffee but pours water and steam through milk delivery spout not the coffee spouts. c, applies to all coffee types d, failed to complete milk system cleaning due to not enough water into… Read more
cleaning container.
After numerous attempts to change settings and wasting 500gms coffee beans the machine began working properly until the next day when it faulted again for about 7 attempts then righted itself again.
Waited to the morning 28 December for Support to start work and told that the machine would have to be sent in to be repaired and the courier would be collecting it in OVER 1 WEEK.
Superior machine?
Superior service?
I don't think so.
Find out how JURA Z6 Aluminium 15134 compares to other Fully Automatic Coffee Machines
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J500 capccuino not hot enough – Cappuccino not hot enough I visit to Harvey Norman three times to ask them my machine not making drink hot enough They told me call Jura ,I didn't call them. I call them when I get time. I am not very happy after I made my cappuccino few times,my machine just sitting on my kitchen bench top. Show details
Good coffee but milk maintenance is absolute joke! – I must admit the coffee is great! And once the machine is setup it's fantastic and easy to use. However with all the good comes the REALLY BAD. First there is no milk container supplied, but you can purchase that separately ranging from a cheap glass for $40 or a thermos container for $120 or other options starting from $160 upwards. I used to… Read more
have a "fully automatic" Saeco Exprelia machine which automatically cleaned the milk container after each use. The Jura Z6 requires a separate milk cleaning tub to be connected to a rubber hose which can only use Jura's special cleaning liquid...after EVERY USE??? I cannot believe I purchased a $3500 "fully automatic" machine which requires a manual cleaning milk tub to be setup after every use! Must also be a great profit maker for Jura since you are only allowed to use Jura cleaning liquid, probably mandatory for warranty as well. This machine is more of a money making tool for Jura than it is anything else. The hose needs to be replaced every 3 months. The Exprelia lasted 6 years with nothing to replace except a couple of o-rings.
If you have a lot of money and time to spend waiting around for the milk cleaning process to be done after every use then go for this machine, but if you're in a rush in the mornings and don't have time to fluff around waiting 2 minutes for a milk cleaning process plus an additional coffee machine rinsing process on top of this then do yourself a favor and try another machine.
Dear Ads we are happy to hear you enjoy coffee… Read more (+3 replies)
Wanted the best and got it – I checked out as many machines online and in store as I thought necessary and the Jura Z6 seemed to be everything I needed. Quality machine, quality of product, variety of product, ease of use, set up and cleaning. The machine produces great coffee with so many different settings I can easily use to satisfy our friends and ourselves. Coffee… Read more
strength, amount and temperature and milk/milk foam quantity and temperature for each drink can all be changed, and drink renamed if required quickly and simply. A lot of reviews for other automatics gave the impression that coffee was not hot enough on highest setting, the Z6 does not let me down on temperature.
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Dear Keith, thank you for your review and we sorry… Read more