Just Car Insurance
Verified63 reviews
Disappointed There No Longer In Business – We are extremely disappointed that Just Cars Insurance will not longer be insuring vehicles after Feb 2017. Our current policy is still valid for another 7 months which they are honouring, however, the company has decided to cease operations. This was the only car insurance company we have been happy with. When we have had accidents, they have been great to deal with, and our vehicles have been fixed quickly for us to get back on the road. Show details
A joke of a company. Dodgy agreements with crash repairer – Loyal customer of 9 years. Made my first claim over a month ago after an accident. Paid my excess in full on the day of the accident. Still no car. I can only use their repairer who flat out told me that they have the green light to repair the car just as long as they quote under the insured value. They don't even need to speak to the Just Cars… Read more
assessor. The repairs total $8000 on a car that's insured for $8350! Now, over a month later, I still have no car because their repairer is having trouble fixing parts that should be replaced!
Positive reviews
I dont get the bad reviews? – These guys get a bad wrap been with them since 2004.... my car got written-off i litterally got payed out in full into my bank account 11 days after the accident. I asked them straight up why the bad reviews they couldnt answer and from that point on i got exceptional serivce. Thank you just car insurance ! Show details
Absolute pleasure to deal with – Had my car broken into, window smashed, door damaged, GPS stolen. Phoned them up, they got the car towed to repair company, repair company sent them a quote that day for $3000 repair cost (car only cost me $4000) approved the repairs the next day, got my car back no worries, no stress, got a part refund on my excess (which they told me about as I… Read more
had no idea I had been over charged) didn't have receipt or box for GPS so just sent them quotes of ones I found similar and the registration details of the GPS as it had lifetime updates and boom phoned us to check bank details for payout. Actually been so stress free :)
Very happy with Just Cars prices and customer service – Have been with Just Car for over 5 years. When I was younger and only had third party, they repaired my car up to $4k damages when I was hit by someone else. To this day, every year they offer the best price I can find and now I also insure my work ute with them. They are helpful on the phone and I've never had any problems with them whatsoever. Show details
Negative reviews
Ridiculous service (?) – I bought what I thought was a standard NSW Green Slip policy from Just Car. When it wasn't lodged with the NSW Roads Authority after 3 days I called Customer Service. As the purchase was made over a holiday weekend, I wasn't able to contact their 'customer service for 3 days. When I finally could speak to someone I was told that it wasn't the… Read more
required 3rd party policy at all but other 'type' of 3rd party policy. I was told that this was on their website which must have been in VERY small print as a subnote. Since the policy wasn't of any use I asked to cancel it. (How I was able to purchase it online without any secondary form 'query' based on my address is suspect.) I was told that I would have to be sent a refund check in about 10 days. (Why couldn't my credit card be refunded?) I have now received a form telling me that I will still be charged the GST for the policy. This was for a policy that never came into effect and which was cancelled within virtually 48 hours of purchase!
Not happy with their so called service at all!
Do you value your life! – I had an not at fault accident, Just car, took my car to there repair centre. Weeks after i received notice of its whereabouts. Then told to pick the car up from Belmore Rd Padstow repairs centre. The level of the repair was way below standard. I drove the car home went along the M5 100kmh and the car lost all electrial and all power, then surged… Read more
back, i managed to handbrake the car without killing myself or anyone else. Contacted Just car and they refused to fix it. Went to tribual and finally they agreed to repair it. I refused the car to go back tot he same repair centre as they were the problem. The repair system and checking of cars repaired by Just car are simple. If it looks ok is a pass...........shame on you just car, may you burn in hell
Their panel beater spray painter drove my vehicle for an extended period. Running up near 600Ks – Edit review Pending Approval Watch out 4 58 BarrierSt 1 out of 5, reviewed on Nov 30, 2016 They take and drive around in customers cars Long drives ; uninsured as they've taken and used for an extended period ; and they are very hard on the interior ' to be blunt they ' destroy it' :: left mine ripped & with cigarette burns::: If you do… Read more
notice something doesn't look right: Or you were sure you weren't due for another Service already: & question them on it they Reply confidently we're professionals that's the name of our business in fact
( PROFESSIONAL PAINT AND PANEL). Or [ something to that effect). Oh. The Seemingly VAST INCREASE IN KILOMETRES on your Odometer that's simply just due to a TYPO'. Beware JUST CAR Sends a whole team in to bat for them it's pointless to attempt any remuneration back your only hope is prior to your vehicle being sent there where Professional theft is sure to occur as they have a large company now backing them : they would have a feeling of being untouchable; too be sure.
Recent reviews
Smooth claim, I don't understand the bad reviews – I lodged my claim online, then got a call from them during my work day, missed it so I called up. Without too much wait time I got onto a nice lady who patiently put me through the processes. It was all so seemless and too easy (I was expecting the worst after seeing some of these reviews). Their claims team were looking into getting me my excess… Read more · 1
and I was assured that I'd get it (with the details I had provided). I was told exactly where and when the car was going and who was going to look at it. I didn't have to pay much for the insurance but I got exactly what I needed/wanted in an insurance so...to those looking at the negative reviews...maybe I'm just lucky or maybe the others are emotionally invested in the stresses of the insurance industry and their beloved cars being in bad shape :( but not all reviews are bad! (Keep in mind it's usually the ones with bad experiences that review rather than those who have good experiences, but I thought I'd add to these because I had seen the bad ones first and it really stuck with me, otherwise I wouldn't have gone through the effort) I wonder what'll happen once they fully integrate with AAMI/dissolve.
Claims department – I found the customer service team quite helpful, however, the claims department don't seem to know how to dial an international phone number. I have a witness to my accident who was holidaying here and witnessed the accident and the person supplied me with a US mobile number which diverts to australia. The claims department advised they are unable… Read more
to phone the US number so its upto me to contact the witness and tell them to call JustCar at their own cost. Very disappointing. Hope i dont lose my claim because of their incompetence!
What a joke. not recommended – Absolutely shocking customer service, no one cares. Time delays. Had car over a week still not assessed.. no one can assist or help. Every time you call you get different information or attitude. absolutely disgraceful Show details
Can't get them to communicate with me – If 'Customer Service' involves anything in regards to communication with their customers they fail miserably. I get what must be their standard Customer Support Centre report which is; "someone from our claims area will contact you either this afternoon or tomorrow" problem is the calls never come and when you ring back and ask again for an update… Read more
guess what; "someone from our claims area will contact you either this afternoon or tomorrow" and guess what; the call never comes. I emailed a complaint because "Customer Support' won't put you through to someone you can escalate your concerns with; you just get "someone from our claims area will contact you either this afternoon or tomorrow". They state that replies to email contact will be made within 1 working day and it did come as promised; via email with this exact text.
"We're sorry to hear about your disappointing claims experience. We take our customer complaints very seriously and your complaint has been forwarded to the appropriate claims department. A member of our claims department will be in contact within 2 business days to discuss your concerns in more detail."
No Reply from Just Car - Oh No!. Back to square 1 !!!
The big thing is they towed my car away from Canberra 10 days ago apparent going to Sydney for repairs. At this very point in time no one in just car can tell me where my car is. According to their Online Self Help Claims Manager my car is located "Virtual Hub 15; Canberra ACT 2600".
I'm now drafting an email to the Director for Customer Experience at Suncorp and the Financial Ombudsman. Surely that may get a response.
Very poor repairs – I got a mitsubishi gto and thought i would go with them because they turn out the cheapest price $74 a month compare to Shannons tho jc are just plain crap i got hit on the side mostly cosmetics damage and a couple of broken internals tho i my 1.5k rims where scrap i had to pay for another set of rims and then i had to chase all the parts up plus… Read more
it took over 8 months for my car to come back after only 4 months my harmonic balancer suddenly broke into two because of the brang it got damage soo know im back at square bloody one tho repairs are ALOT MORE 10k min for a complete bottom rebuild due to the car wobbles like crazy after a new crank got put on outta my pokect soooo plzzzzz everyone cheap and best plzzzz avoid this company
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Worst insurance company I've ever dealt with – As soon as theres a claim they are the most unhelpful halfwits my cars been declared a write off the regos been cancelled etc etc and I am still waiting for a payout Show details
Very happy customer – I hit a kangaroo on Australia Day, lodged an online claim the day after. A customer service rep contacted me the same afternoon to book my car in. Received a complimentary taxi to and from a local panel beater. Car is good as new. Couldn't be happier. Show details
Just cars do nothing for you once there is a claim – This company is a joke Movember this company for 3 years and had no service at all when it comes to having your car assessed by Suncorp nothing will be done I was simply told many times after a 5 car pile up that was not my accident that I would be at fault and that I would be paying for damages when we first receive the car back after the pile up… Read more
just car insurance had only fixed the outside plastic had don't know research on to the damage of the vehicle which Weed and found major damage to the vehicle and it's components still after proving in showing this it took months to be resolved it is still not result 5 months later my car is it still in disrepair with an engine light on I have my complaints to just car insurance on many occasions and every time they tell me there is nothing they can do as Suncorp will not do their job and they are confused as to why I would never recommend this company to anybody this company need to take more responsibility at this stage they just answer the phones take your money and leave you in the mud when the trouble starts.
Great value great service – Have 3rd party insurance and was involved in an accident were I was NOT at fault. The driver was not insured however Just Car still honoured my claim despite having only 3rd party. Very happy!!!
Had a pretty poor experience – Had my car insured with Just Car. I called them two weeks before my policy ended to renew but as there was a massive bush fire near my house at the time they wouldn't take my money. I called them a week after that and they took my renewal money. Two days later my house got broken into, stole a bunch of my *property*, found spare keys and stole… Read more
my car, so i called the police people, then the insurance people. The police found my car (write off) and identified the guy who stole it and chased him all night but couldn't catch him, forensics people came to my house, got finger prints, talked to neighbors.
Next week, a guy from suncorp's "GI Fraud and Intelligence" department calls me up, tells me I've got to provide him with 6 months of bank records, 6 months of credit card statements, A receipt from when I purchased the car to make sure i hadn't stolen it... 12 days of mobile call history, and "All phone records are to be itemised including sms and data usage."... So obviously i was like, you've got to be joking, Data usage...? Really? okay 10KB Email advertising manhood enlargement supplements, 7 KB the time wasting email you just sent me... sometimes i make 10 calls a day at work to clients on my personal mobile phone, there's a weeks worth of work in that, so i sent them all my personal information, but didn't itemize any of it.
They then call me up and tell me i have to either drive 100Km to the yard where they're holding my wrecked car (how? i have no car) or express overnight registered post my key to them....
Next thing I ask to get my money back for the next period, which hadn't started yet, I was still 5 days from the end of the first current period, they argued, then decided that it was okay so long as they could charge me a big old administrative fee. I told them they were joking and i'd see what the ombudsman had to say, they promptly refunded me.
It was now 3 and a bit weeks after my car was stolen, good job i had a work car because if i had been waiting for capital to get a new car i'd have lost my job by now. So i call them up and ask what's the big hold up, still waiting on the results of the fraud investigation... Right... I tell them they have a binding legal contract with me, and to satisfy the terms of the contract they need to pay up, or i'll once again be referring them to the ombudsman. Next thing i have the supervisor on the line saying i'd be getting the agreed amount within the next few days and that he's sending an email as we speak. No worries, Thanks...
I'm reading this email, thinking, hmm, this is strange, Agreed amount $9,700... - $400 dollars because i will get that when i apply for the unexpired amount of the road tax to be refunded to me... Hell no that wasn't in the PDS. So i call them back up, the agreed amount for the period that my car was stolen in was $11,400 Not $9,700, that was the agreed amount for the period after, "So sorry we've made a mistake ahahah"... Rigggght, No you don't get to keep $400 of my money because I'll get it from the RTA, "that's standard practice" he tells me, so i tell them it wasn't in the product disclosure statement which I've just fished out of my filing cabinet. I can hear the "I've been had" note in the guy's voice as he tells me he'll send through the revised notice of payment.
So in the end, I got my money after perhaps 10 hours on the phone, a few hours of reading documentation, reading up on what insurance companies can and can't do and what an ombudsman does, a few threats, multiple tedious emails, and far more stress than was really necessary for a guy who just had his car stolen and house broken into.
tldr: I think if i had been 29 instead of 19 they wouldn't have tried to bone me in so many ways and so many times. They paid up in the end, but they sure are sneaky morons and if you let your guard down for a minute it'll be months later and you'll be thousands worse off.
Aftermath: I removed all my savings from suncorp, changed banks, shelved my suncorp mortgage application, shelved planned suncorp house and contents, and am now looking for another superannuation provider.
Never had a problem with them – I have third party property insurance with them, and have made a total of 2 claims with them over the last 10 years. 1st claim - I was at fault, process was pretty straight forward, gave them a call, paid the excess and they dealt with the problem. 2nd claim - The other driver was uninsured and at fault. Only a minor accident where my bumper… Read more
needed to be replaced (no structural damage). Just cars paided for my repairs with no issues.
Not sure how their comprehensive insurance service is like, but i would definitely recommend them for the low priced TTP insurance.
I had a good experience with Just Car and have had all my policies with them – I've found Just Car Insurance to be really supportive of young people and offer fair pricing and good packages for myself, a young male who was on P plates and subject to all sorts of scrutiny and stereotyping. I've never had an accident but I needed to make a claim when my car was stolen in December 2013 and written off. I generally had a… Read more
decent experience with Just Car insurance the whole way through and ended up being paid the full value of my car minus the excess, which I feel was fair.
I feel sorry for people who have a hard time with their claims, especially when they are not at fault, but I cant really fault Just car in this case, as I had a smooth process, and maybe my situation was very straight forward and easy to complete compared to other scenarios.
I now hold 3 active car insurance policies (2 cars mine, and I organised my mother's cover through them).
bad repairer – I made a claim on a new policy with JCI as it was a new claim on a new policy i was interrogated for an entire month before they decided to approve my claim. The car was at my preferred repairer for a month as he waited to hear back from them to go ahead with the quote. I than recieved a random text saying : "Hi your car has just arrived at out… Read more
bella vista assessing station" i was mad about this as i was not even advised my car was going to be moved. They than accepted their own repairer who took a month to repair it which was not an issue as he was upfront with me about a delay in parts. When my car was ready to be picked up i noticed my steering wheel was still on an angle but it drove ok. After driving it for a week it got much worse and i was burning rubber every turn. I rang to repairer and advised this and brought the car back. He then sent me over to a tyre place to get a simple wheel alignment. I was told than that a wheel alignment was never done and my wheel positioning was in terrible shape. I was so [censored word removed] as it should have been tested first and gone through a check list before i was advised to take it. Will be contacting JCI to make a complaint about that. When i confonted the repairer he accused me of my driving that screwed it up........i was also missing half a tank of fuel which is heaps. So glad to have my car back thats for sure.
worst experience ever – incredibly long hold times, never talk to the same department, went through 4 departments for one small query to get an update on my claim. falsify advertise they cover unlimited legal modifications they dont. said payment would be received within 3-5 days 7th day today still waiting. Show details
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Our experience was simple and easy claim process – Everything well went on my sons claim as a truck took the side of his car out. $7500 worth of damage on a $20,000 Honda civic type r. Repairs by there authorised repair in Seaton grange in NARELLAN was without a doubt good, only taking 3 weeks start to finish. Happy with repairer. Happy with insurance company, with no excess for 23 y.o driver NOT AT FAULT. I wish all would be as easy as this.
Terrible customer service and wait till you claim – I am going through a claim process and its a nightmare with Justcar. No information is given as to what and where is your car, customer service takes ages to reach, I have to call them as they never call back as promised over the phone. They treat you like s$it when you claim and the assesor with the repairer does his own job. Almost as if there is racket between the assessors and the repair companies..Stay awayyy as you will repent later.
As is said "wait for your first claim" before judging an insurer – Do not do business with this mob! After a heavy metal grate in the Top Ryde shopping centre dislodging and causing damage after driving over it, the shopping centre denied liability. It took a couple of months for JustCarInsurance to waive the excess, and took several more phone calls for them to finally "put this in writing" (send an email).… Read more
AFTER obtaining a requested 2 quotes, we were told we needed one of them to be from a "preferred repairer". They were unable to provide a list of Sydney recommended repairers, but instead go through a whole bunch of possible suburbs looking for one (nope, no closest to suburb or postcode searches available. My emails were constantly ignored.Then we had to take the vehicle to Bella Vista for assessment. They did not text or email the address as promised - another 25 minutes on the phone the next day. Then AFTER organising a lift back from Bella Vista, they told us they would pay for ta taxi fare. Now approximately 3 moths later, I'm dreading the next step of state of repair we will get. I would have called them over 50 times during this period, and entered the claim number in their telephone system prior to speaking to a call centre operator - EACH time having to repeat it verbally because it was not presented to them. They seem to be associated with Suncorp and GIO judging from a couple of emails I miraculously got from them.
My advice - don't go near them with a 10 foot pole - it is worth paying heaps extra for a premium from a "non-budget" insurer.
Too good to be true! – Been with this company for years never claimed. First claim. This has to be the worst, most drawn out process ever. I would avoid this company at all costs. The claims staff couldn't care less. No one will contact you. Go elsewhere I wish I did. Some staff can be very rude. Would have been better off saving my premiums over the years than to use a company like this Will do anything they can not to pay!
Hopeless staff that really could care about you – Over 1 year ago I was rear ended while stationary at the lights. It was a very simple case of fault and the other party took full responsibility. Just Car repeatedly mucked me around from the very moment I made the claim. They told me to come in with my car but when I arrived at their assessment centre, no one was available. I had to then make… Read more
another appointment 3 days later. I came back and the system was down and I had to ridiculously make Another appointment. While I could drive my car, it wasn't sealed and it was raining a lot that week so I was really unimpressed they kept making me come and go. I was finally able to see someone on my third attempt and I made it very clear what needed to be fixed and the quality had to match my existing work as I had it professionally resprayed by a show car spray painter. They used a really cheap repairer who completely and utterly screwed up my car. The tone was completely different and they used very cheap paint. I complained when I picked up the car but the staff didn't care. They told me I had to raise a complaint which I did. I followed it 3 times over 6 months and noting was done. I was passed on from person to person and they just palmed me off and didn't address my complaint at ALL. It looked ridiculous for so long and 8 months after I just paid $1800 to get it resprayed because Just Car was clearly not going to fix it. Never use them. They won't talk to you or respond to you. They couldn't even be bothered to contact the other party to find their insurance details as I hired a car and needed to claim it from their insurance. I didn't renew of course and went to NRMA who insured my car at a much less premium which I was very surprised about. I couldn't do the quote online and had to call but it was well worth it to not have to go back to Just Car.
Bad customer service, lazy staff, takes no responsibilities, no follow ups from anyone.
Just Car just Don't Adhere to the Code of Practice – While my vehicle was in the car of just car's contractor, spray painter, at ' professional pain and panel. At 58 barrier st fyshwick act, it was used without permission, by the said tradesperson, and driven around for 15 days, running up 600 ks. They also left it with extensive internal damage, [ rips tears & cigarette burn, ] . I have… Read more
while my vehicle was in the car of just car's contractor, spray painter, at
' professional pain and panel. At 58 barrier st fyshwick act, it was used without permission, by the said tradesperson, and driven around for 15 days, running up 600 ks.
They also left it with extensive internal damage, [ rips tears & cigarette burn, ] . I have extensive photographic evidence, of everything, and a pic the day i picked it up, after their trip to say, 'sydney and back,' between the date of completion of the job jan 17th and when i rang to pick-up my vehicle january 31st just car admitted liability to the internal damage, but nothing more, they say the onus is on me to proof, they left their job sheet in the car, ' how they remember how far to wind the odometer around, to call it a typo, as exactly the just car repair link did the next morning feb 1st when i was urged to take it straight back to get it sorted out by a colin from their quality control, its opened a ' can of worms their are all covering for the thieving panel beater, rather than adhere to the insurers ''' code of practice, '' law, to watch over, and expose any { illegality } occurring on the part of any of their employee's including contractors, not ' endemic cover ups, sweeping it under the carpet, manipulating evidence presented, that's what they don't completely ignore. The panel beater, feels he's untouchable, driving around in customers stolen vehicles, says 'you just talk to just car and i'll talk to just car, he denies everything, regardless that the speedo says otherwise, and just car do likewise, can they be held accountable ?? Are they above the law ? Endemic illegally promising to solve everything, sending me on 6 months on insomnia a never ending story 4:21am
beware
all evidence available if wanted. To be viewed
They lied to cover up their theiving vehicle stealing ' spray painter' professional paint and panel
Worst Insurance Company Ever – I have been insured with Just Car for 3 years, since I got my licence. I am now 21 and I had my first accident. It was school hours at a round about just near a school although there were no other drivers around at the time of the incident. At this particular round about there is a hill to my right. When I approached the round about doing 40km due… Read more
to school time there was no other cars in sight so I continued to proceed through the round about. Once I was already fully in the round about a 4WD came flying over the hill to my right at what I would judge to be around 70km and he has hit the back of my car. He even mounted the round about to do so. There was no attempt by him to slow down at all. I had no way of anticipating him coming over that hill and I believe there was no way I could have stopped this accident, therefore I would think (as well as police and RACV when I inquired to them about it) that the other driver is at fault here. I was extremely lucky to be able to walk away from the accident with only a bit of stiffness as my car is a small 2 door Mazda. His car had minimal damage, only a head light cover cracked and some paint damage. My car will likely be written off. When I explained the accident to Just Car they have told me no matter the circumstance, because he came from the right I will be found to be at fault and they are not willing to fight for my case at all. Even when I have told them my fathers insurance company said I was in the right and the police said I was in the right, they are still not going to do anything for me and in fact if the other driver comes after me for the damage to his car they'll want me to pay a $1325 excess. The driver who hit me was uninsured and is trying to say he is not liable. Do not trust Just Car. They may be the cheapest for P platers but they won't help you at all come claim time. I'll be cancelling my policy with them and so will my siblings and friends that I have recruited to them. No point paying $500 for insurance when the time comes they won't even fight your case. Better paying more for a more reliable company I will always be going with RACV from now on. Cheap Wont do what you've paid them to do when the time comes. Only want their money then they don't want to hear from you again.
Pretty good for modified cars – Had a total write off full agreed amount payed within a few days. Also allowed me to buy back car for $1500. Had at least $5000 of value in mods. They have become expensive now so I switched to Shannons. They also don't let you choose repairer so had my car not been a total write off maybe I would have had a different story to tell. They were one… Read more
of the only ones who would insure me at the time. I'm now 30 but when I first got insurance for modified car/import Shannons wouldnt touch making excuses like I'm not anenthusist. I hated them for this because its not true I live and breath cars. Only years later have I decided to crossover. Cheaper premium, excess and higher agreed value won me over. All in all jci were good to me though. Easy to insure with. no matter age, modifications or car (imported) Premiums have gone through the roof. excess is high,agreed value a bit low and cant choose repairer.
Dont Trust them – Hi, i have accident on 16 march 2013 and it was not my fault . file a claim... they say i need to pay my excess fee about $3650 first and then after they get the other party to pay up ,they will refund it to me...now,its already september... i still havent got my excess fee back to me yet... they say they cant find the other party rego which is ridiculous... never trust car with your car...find someone else... Trust
Stay away – Jci are good until you have an accident then it gets bad. The repairers they use are terrible and couldnt care that your is your pride and joy. I hit a tree stump in my vw amarok in November 2012 the repairers had the car for about 3 months, I understand that parts may have been a problem but it's a bit of a joke. At one stage jci didn't know… Read more
where my car was, they just gave me numbers for me to try and chase it up. After the car was "fixed" instead of going back to the assessor to go over the car I got told to go pick it up from the panel beaters. The mirror was masking taped on, the ac didn't work, the suspension was shot, the air intake not connected, lights not working and several other problems. A long story short I have now taken the car back 4 or 5 times, if they can't fix it write it off. I bought the car to travel everywhere who knows what will go wrong out in the bush. At the moment I took it back two weeks ago for a rattle and a third crack at the aircon and other problems, haven't heard a thing yet. No one has even apologised to me over the last 7 months of this rubbish it feels like jci have absolutely no idea what goes on with the repair, or anything to do with the car no updates just nothing. I shouldn't have to ring the repairer every few days to see what's going on. I pay 1200 a year for this rubbish stay away from them!! The person I rang to get the car towed was good. Worst repairers in melbourne no idea what happens with your car
Easy peasy – Total loss cheque in bank within 10 days....5 figures...replaced my car with the insurance money and insured the new one with just car insurance again with no penalty..having never claimed i was freaking out and read some of these reviews and freaked out more...the cheque came and i promised myself i would write a good review for just car because they are awesome...would recommend and have to everyone... Reliable and a big relief Tota
Not Just Cars but just Great!!! – I reversed into another car obviously my fault. I called to put in a claim and Susan was brilliant, she guided me through in every step. Was booked in within a week, (Easter holiday so had to wait a bit) I got it quoted and on the same day they booked me in to get it repaired. They kept in touch through out the week and I was told the car would be… Read more
ready in a week. They also paid for my taxi which was great. I got the car back a week later in perfect condition I was extremely happy. After reading a few bad reviews I was a bit apprehansive but I have to say that my experience with Just Car was a good one. Thanks Justcars.
Rubbish Company! – Terrible communication and was without my car for weeks! I had to do all the chasing or nothing would have been done! Show details
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Update : I got my case to the FOS which got vw to check all the repairs, they said they car was… Read more